A.L. Schuppan Swain has over 30 years of experience in finance, accounting, and project management. She has worked for Computer Sciences Corporation since 1997, most recently as a Third Party Liability Manager for North Carolina's Medicaid Management Information System replacement project from 2010 to 2015. She has extensive experience in requirements gathering, system specifications, testing, training, and issue resolution for large healthcare IT projects. She holds certifications in ITIL, Lean Six Sigma, and as a subject matter expert in Microsoft applications.
Successful Outsourcing Transitions Webinar PresentationNeo Group Inc
- What is transition management and why is it important.
- What are the common challenges to a successful outsourcing transition and how to mitigate those risks.
- What are the key components of a successful outsourcing transition and how to plan and execute each stage.
Successful Outsourcing Transitions Webinar PresentationNeo Group Inc
- What is transition management and why is it important.
- What are the common challenges to a successful outsourcing transition and how to mitigate those risks.
- What are the key components of a successful outsourcing transition and how to plan and execute each stage.
Invitación Evento Presentación The Coach BoxBesatsang
Reserva el día 19 en la agenda para una tarde diferente donde nos presentaremos ;y acompañados de cocktails y picoteo iremos descubriendo los secretos de The Coach Box
[WEBINARIO] Gamificación aplicada y cómo incentivar a nuestros clientes con j...OM Latam
En el webinar tuvimos la posibilidad de conocer cuáles son los fundamentos, herramientas y elementos que se toman en gamificación; y cómo podemos tomar éstas prácticas para incentivar los vínculos con nuestros clientes.
Orador:
Rodrigo Borgia
Rodrigo Borgia es el Fundador y CEO de Gamifica – Consultoría en Gamificación. Está certificado en Gamification Design, facilitador de talleres bajo la metodología LEGO® SERIOUS PLAY®, es Licenciado en Administración de Empresas, con estudios de posgrado y MBA. A partir de la creación de Gamifica, ha gestionado programas de millaje y fidelización de clientes, como también proyectos de motivación para empleados en distintas empresas de la región.
1. Candidate Name:
A.L. Schuppan Swain
Proposed Position:
TPL SME (DDI/O&M)
Current CSRA Employee?
Yes
Education
BS, Finance, University of Delaware, 1986
Certifications
ITIL V.3 2012
Lean Six Sigma Green
Certification as a Subject Matter Expert (SME) in computer application/implementation on Microsoftapplications
(by Campbell Soup Co. in 1990, re-certified by Computer Sciences Corporation in 1998 and 2013)
Relevant Project, Service, and/or Contract Experience
Authored NCMMIS Operational Manuals for Finance, Banking, General Ledger along with Third
Party Liability of which all were approved by the State of North Carolina and passed CMS
Worked with DDI from Proposal phase through Go Live into Operations over a five-year time
period, as part of the team who advised, authored, tested and trained all aspects of TPL and
Finance, working closely with the State of NC on Operations Process and Procedure Manuals
Worked closely with CMS to ensure certification of which took place on the first pass for TPL
Managed 6 employees on the TPL team
Reported all financial related areas of TPL to Executive level of both CSC and the State of NC
SME of CMS multi payer systems as manager of NC MMIS
Domain expertise of Fiscal Agent Operations in Drug rebate program and TPL recovery
Document and procedure management experience as financial accounting analyst
Subject Matter Expert of Medicare Medicaid Multi Payer System and Drug Rebate Program
Global Liaison interfacing all areas of Finance /Accounting GAP adherence
Security Matrix Gate Keeper
Worked directly with the Providers and Recipients of TPL for resolution in multiple areas
Ample experience with Trend Reporting, Analysis, Forecasting, Cost, Budgeting,
Ample experience with requirements gathering from the Business Users and developing system
specifications for projects, enhancements and bug/issues.
Work directly with executive level management on the business side to document requirements,
review specifications, obtain approval, support UAT, and post Production role out.
Support quality assurance and user acceptance testing
Drive solutions via system modifications and/or workflow to implement new processes (e.g.,
automation, regulatory).
Project management of issues through the entire spectrum System Development Life Cycle (SDLC).
Global Implementation and deployment of labor cost distribution application
Proven ability to meet deadlines on or ahead of schedule in a multi-project environment
Dates of Employment Position Company
1997 to Present Sr. Labor Accountant,
Global Workflow Manager
Financial Business Analyst
Transition Program Manager
Third Party Liability Manager
Computer Sciences Corporation
(CSC), CSRA
2010 – 2015 Third Party Liability Manager working with the State of North Carolina Medicare, Medicaid
Replacement System Project.
TPL Manager overseeing a team of six employees
Passed CMS certification on the first presentation 2015
Passed NC State TPL Process and Procedure Manuals for NCMMIS TPL with high accolades from the State of
NC DIV of MMIS 2013
Project management of issues through the entire System Development Life Cycle (SDLC).
Performed requirements gathering, developed system specifications for enhancements and modification.
Wrote the Fiscal Agent Financial Desk Instructions Approved by the State of North Carolina for the NCMMIS
Project. The State of North Carolina accepted the Manuals,produced,distributed,and are to serve as the
System Instructions
Managed the Drug Rebate Program for the State of North Carolina through collaboration with the Director of
Pharmacy. Worked directly with the North Carolina State Controller’s office,DMA, DMH, and OMMIS
Reported to Executive and Senior managementon the Fiscal Agent business side to documentrequirements,
review specifications,obtain approval,and supportUAT and postProduction role out.
2. Worked with developers to assure specifications are understood and followed.
Drive solutions via system modifications and/or workflow to implementnew processes (e.g.,automation,
regulatory).
Compile detailed documentation for technical teams (e.g.,architect, developers,QA).
Perform issue resolution/escalation thatincludes prioritization and tracking.
Deploy business rules allocations across various accounting areas.
Compile detailed documentation for technical teams (e.g.,architect, developers,QA).
Develop Traceability Matrix for all Accounting and Finance Operations Department
Resolve Issue and escalate as needed to include prioritization and tracking.
1999 to 2011 and 2015 to 2016 Sr. Global Work Flow Analyst & Project Control Oversight of CSC Global
Transitions
Managed CSC Transition Executives along with Project and Program Manager to ensure all areas of Financial
and Ethical Compliance
Provided Financial Reporting and explanation to multiple Global transition clients on a weekly basis for one year
Reconciled and reported all areas ofFinance to Sr. Management
Managed Project Manager Schedules to ensure compliance ofcontractile agreements
Provided Training on a multitude of Financial and ProjectManagementinstruction and compliance
Served as Workflow Analyst on a Global Level for GOS.
Perform audits across multiple applications to supportthe data in various applications thatdo not cross check.
Create custom reports along with the weekly reporting required to complywith the customers’ requests. Train
coworkers when hired relative to client expectations and the companyethics along with all corporate guidelines.
Work with the Transition Team to introduce new accounts into the GOS organization (e.g., Zurich, Sun, GD
System, Raytheon, Delphi).
Train other Work Flow Analysts on accountthe details and specifics.
Mentor/Train Global team members to learn the Global Process Framework in and innovative environment
05/1997 – 03/2000, Senior Labor Accountant
Reported to the Presidentof Finance at CSC.
Served as Liaison between General Ledger,Budgeting,Forecasting,Payroll,Human Resources,and Billing,
Deployed a new Labor System LCD (Labor, Cost,and Distribution)
Trained TES (Time Entry System) on site and throughoutthe U.S. as needed.
Saved CSC $460,000 in missed revenue via a billing audit.
Recipient of 11 awards during tenure in the Finance Department.
1990 - 1997 Controller/Director of Finance / Accounting
International Assets
Campbell Soup Corporation
ARS
Served as Global Director of 600 employees who reported to 15 direct Managers.
Applied all areas in International Finance and Accounting, contractile agreements,Hiring,Budgeting,Foreign
currency exchange, direct wire banking,CostAccounting, General Ledger,Inventory, Sign off on all high level
Accounts Receivable and Accounts Payable acquisitions.
Approved all Finance allocation of bonuses and budgetfor each departmentalong with approving promotions of
said employees.
Worked directly with Presidents ofEquipment/ Assets departments to ensure the stock holders obtained
accurate financial statements thatwere reported to the public sector. Trained and implemented financial
savings in multiple areas.
Special Training
Tools: MS Windows ,MMIS, Oracle, SAP, Office Pro, Excel, Access,Word, Power Point, Write, Novell Network,
Lotus Notes,Outlook, LCD,VASS, Pyramid, PCS, , Oracle, MAS90, EDI, QuickBooks,Peachtree,AccPacc,
Solomon,COGNOS, Quicken, EMICS, ACT, ADP, WSM. Multiple Tax applications,RM, Wiki, Eastern and
Western PCS, Novient,– Application, Queue, Tracker, MS Project, Captivate, Visio,Silk, MMIS NC Tracks,Snag It.
Share Net, PEGA, Mad Cap Flair. Sage, Peach Tree Quick Books,Quicken.NC MMIS Multi Payer System,
Sharenet,SharePoint,SnagIt. SDLC
References
Name: RobertCunningham Phone: 571-220-5156 Company: Computer Sciences
Corporation
e-Mail:
Robert.cunningham@csra.com
Position: Director, Business Process Services
Description of Relationship: Colleague
3. Name: Vince Ley Phone: 571-229-0727 Company: Computer Sciences
Corporation
e-Mail: vince.ley@csra.com Position: VP, Business Process Services
Description of Relationship: Manager