Sw3 week11
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The company provides hot spring bathing and other relaxation services, with 20 employees in roles like counters, managers, and cleaners. Products like hot spring bathing are meant to heal fatigue and sickness. The company has training programs and a question center for employees and customers to get support and have their questions answered by human sources of help by email or phone.
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This instructional guide provides information for a hamburger shop located in the University of Aizu. It describes how products like potatoes are prepared and packaged for customers. The guide also explains that the shop has training programs for employees and support services for employees and customers to ensure they know how to make and use the products.
Cdde5
The chairperson, Zhaofeng Liu, manages the board's business through determining composition and responsibilities. He uses a democratic leadership style, favoring group decision-making after consultation.
To help customers choose products, the company will establish a visible location, create easy to understand brochures, and air TV commercials. Discounts and uniform pricing structures are offered.
Customer service representatives can help customers in 5 ways: by teaching product use, answering questions, being available via phone/email, making home visits, and providing polite clear information.
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Samantha Miller is an energetic and driven individual seeking a new position. She has over 10 years of experience in retail, beauty, and hospitality industries including roles at The Reject Shop, Geelong Skin & Body, Woolworths, and Subway. She is passionate about her work, adapts well to new environments, and aims to provide excellent customer service.
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The chairperson, Zhaofeng Liu, manages the board's business and meetings. He determines the board's composition and responsibilities, and clarifies roles between the board and management. He uses a democratic leadership style, making decisions through group consultation and cooperation.
The company aims to establish itself in a convenient location for easy access and visibility. Product brochures clearly explain offerings, while television commercials promote awareness. Discounts and membership programs provide 10% savings on fees.
Customers can contact customer service by telephone or email regarding any post-sale problems or questions. Installment plans offer flexible payment options. The customer service representative helps customers learn product use, answers questions, and resolves issues through personal visits if
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Kihumi Uenishi
Explainer: Susumu Ito
Writer: Junki Kawaguchi
Editor: Tetunobu Oohashi
We discussed together about the content.
And corrected each other's part.
Finally, we completed it as a team work.
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This document discusses the author's educational background and work experience. It summarizes that the author earned a Bachelor of Business Administration degree from KSV University in India, which helped them learn English and business subjects. It also discusses the author's experience organizing a community celebration event for their high school, their previous role as an insurance agent where they met sales quotas, and a recent presentation for a customer service course where they took a leadership role to help their group succeed despite initial challenges.
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The chairperson manages the board's business and ensures effective decision making through consultation. He coordinates with members using a democratic leadership style.
To help customers choose products, the company will establish a visible location, create easy to understand brochures, and advertise on TV. Discounts and membership programs are offered.
An installment plan is available to help customers purchase products. Cash, checks and credit are accepted, and financial difficulties can be addressed through installment options.
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This document provides an overview of a customer service training session. The training will teach participants how to implement a customer service excellence program in their company. It will cover key elements of customer service like the 5 basic customer needs of friendliness, empathy, fairness, control, and information. Participants will learn everyday practices for excellent customer service and how to make a positive first impression. The training also details the benefits of providing excellent customer service such as satisfied customers, customer retention, and increased profits.
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Brine 11 instguide
This instructional guide provides information for a hamburger shop located in the University of Aizu. It describes how products like potatoes are prepared and packaged for customers. The guide also explains that the shop has training programs for employees and support services for employees and customers to ensure they know how to make and use the products.
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The chairperson, Zhaofeng Liu, manages the board's business through determining composition and responsibilities. He uses a democratic leadership style, favoring group decision-making after consultation.
To help customers choose products, the company will establish a visible location, create easy to understand brochures, and air TV commercials. Discounts and uniform pricing structures are offered.
Customer service representatives can help customers in 5 ways: by teaching product use, answering questions, being available via phone/email, making home visits, and providing polite clear information.
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Samantha Miller is an energetic and driven individual seeking a new position. She has over 10 years of experience in retail, beauty, and hospitality industries including roles at The Reject Shop, Geelong Skin & Body, Woolworths, and Subway. She is passionate about her work, adapts well to new environments, and aims to provide excellent customer service.
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The chairperson, Zhaofeng Liu, manages the board's business and meetings. He determines the board's composition and responsibilities, and clarifies roles between the board and management. He uses a democratic leadership style, making decisions through group consultation and cooperation.
The company aims to establish itself in a convenient location for easy access and visibility. Product brochures clearly explain offerings, while television commercials promote awareness. Discounts and membership programs provide 10% savings on fees.
Customers can contact customer service by telephone or email regarding any post-sale problems or questions. Installment plans offer flexible payment options. The customer service representative helps customers learn product use, answers questions, and resolves issues through personal visits if
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Kihumi Uenishi
Explainer: Susumu Ito
Writer: Junki Kawaguchi
Editor: Tetunobu Oohashi
We discussed together about the content.
And corrected each other's part.
Finally, we completed it as a team work.
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The chairperson manages the board's business and ensures effective decision making through consultation. He coordinates with members using a democratic leadership style.
To help customers choose products, the company will establish a visible location, create easy to understand brochures, and advertise on TV. Discounts and membership programs are offered.
An installment plan is available to help customers purchase products. Cash, checks and credit are accepted, and financial difficulties can be addressed through installment options.
Customer Service Training
This document provides an overview of a customer service training session. The training will teach participants how to implement a customer service excellence program in their company. It will cover key elements of customer service like the 5 basic customer needs of friendliness, empathy, fairness, control, and information. Participants will learn everyday practices for excellent customer service and how to make a positive first impression. The training also details the benefits of providing excellent customer service such as satisfied customers, customer retention, and increased profits.
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The chairperson manages the board's business as its facilitator and guide. He determines board composition and responsibilities, plans meetings, and develops the board's effectiveness through democratic consultation.
To help customers choose products, the company will establish a visible location, create easy to understand brochures, and produce TV commercials. Discounts and membership programs offer 10% off regular fees.
The company provides services rather than products but will ensure tenant businesses like restaurants maintain health standards. A refund policy addresses claims, and the customer service representative can help through phone, email, home visits, or clear information. Installment plans offer flexible payment options.
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The document contains information about ticket prices for a hot spring:
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- Children 250 yen, half price on Saturdays
- Seniors 300 yen
It also includes sections on a web brochure and business plan that provide key details needed for starting a business, such as the company location, number of employees, reasons for starting the company, competitors, customers, and startup costs.
The document explains that a business plan and web brochure are important for organizing business ideas and content like services, purposes, financial planning, and competitor analysis to help arrange and advertise the company.
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The document contains information about ticket prices for a hot spring:
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It also includes sections on a web brochure and business plan that provide key details needed for starting a business, such as the company location, number of employees, reasons for starting the company, competitors, customers, and startup costs.
The document explains that a business plan and web brochure are important for organizing business ideas and content like services, purposes, financial planning, and competitor analysis to help arrange and advertise the company.
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The document discusses various strategies to help customers choose products, such as partnering with influencers, sales promotions, and advertising on websites and bulletin boards. It also proposes discounts and collecting customer feedback through surveys to improve sales and products.
Products are attractively packaged and come with a 5-year warranty. Customers can contact the company through the website, call center, or by visiting to report issues. Installment plans
Roy9-Cdde4
This document contains responses to 5 prompts about starting and running a business. For prompt A, the response discusses advertising the business by establishing a good location, making brochures, TV commercials, a website, and good customer service. For prompt B, the response discusses dividing the human resources department into planning, management, and service sections, and lists 5 interview questions. For prompt C, the response discusses dividing responsibilities amongst partners by designating one as chairman, one as executive director, one as accountant, and hiring part-time workers. For prompt D, the response lists 5 ways of providing after-sales customer service and gives an example of a product issue. For prompt E, the response discusses studying local competitors' locations,
Portfolioslide 3-5
Our company's chairperson is Kazuho Okuyama. He manages the business by creating a management department, human resources department, and business department. He coordinates with members by assigning them to different departments based on their skills.
To help customers choose products, we explain the different functions of our products and how to use them. Our products have high quality components like large storage USB drives and high-spec PC parts made with our original techniques.
We promote our products through email, letters, and phone calls. Customers can gain status by using our standard products. We offer a 3-year warranty and after-sales support. Even after the warranty expires, we offer repairs for a fee.
We
Final Portfolio Haley Harrington
Haley Harrington interned at Club Metropolitan fitness center in Spain. During her internship, she had several learning objectives including leading an exercise class in Spanish, observing massage therapists, and improving the center's Facebook page. She achieved many of her goals such as leading an abdominal class and interviewing massage therapists. For her Facebook objective, she created a presentation but implementation was delayed. Overall, the internship improved Haley's Spanish skills and experience with fitness instruction, massage therapies, and creating professional presentations.
Customer Service Nst
This module provides training for customer service supervisors. It covers defining customer service, communicating with customers, and creating a positive customer experience. The objectives are to define customer service, identify service from the customer's perspective, enhance the customer experience, differentiate good and bad service, and identify how to handle difficult customers. Trainees will learn communication skills, building rapport, active listening, making a good first impression, and proper phone etiquette. They will develop personal action plans to address their customer service center's top issues and create a better customer experience.
Brine 11 instguide
This instructional guide provides information for a hamburger shop located in the University of Aizu. It describes how products like potatoes are prepared and packaged for customers. The guide also explains that the shop has training programs for employees and support services for employees and customers to ensure they know how to make and use the products.
Module-1.pptx
The document provides information on various topics related to front desk management in the hospitality industry. It discusses the key roles and responsibilities of the front desk, including greeting guests, handling customer complaints, providing directions and information, and resolving issues. It offers tips on proper greetings and welcoming customers, as well as how to effectively deal with complaints, give instructions, share information, accept praise/criticism, apologize, and solve problems. The document aims to equip front desk staff with strong communication and customer service skills to meet guests' needs and create positive impressions.
Funding Happy Learning Center
The applicant is running an educational trust that provides home-based tutoring for small groups of students with a focus on meditation, goal visualization, and positive thinking techniques to improve student performance. They monitor tutoring sessions through video to provide feedback to teachers and parents. They plan to expand by training more teachers to open additional branches providing the same premium small-group tutoring model. Teachers would earn a percentage of profits from their students and those they recruit to build a multi-level network. The trust has been operating since 2006 and aims to make education more engaging and help students achieve their potential.
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The document provides sample templates and suggestions for writing success stories about individuals and employers who participated in workforce programs. For individuals, it suggests including your name, where you worked, what you learned, and how the program positively impacted your life and future plans. For employers, it suggests including the company name, how the program helped meet goals, and the positive outcomes and future plans. The templates are intended to help participants and programs tell their success stories.
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Sw3 week11
- 1. Complete Document Design Exercise # 5 (Due Week 11) A. A brief overview of the company and its products. The article of this company is to give the hot spring. And this company offer more service. For instance, open restaurant, massage, and more service. B. How is one of the products created or used? We take a bath and heal fatigue. C. How does a person (customer or employee) decide what to do (what to make or what to buy)? Our company has 20 workers. Fee counters are two, and people who manage the key are three. In addition, people who manage the bath are six, and people who clean it are nine. Finally, I ask for your help. I think that customers will be interested in our web brochure because the information that I am supporting will contribute towards the final document. D. How are the products packaged? The package of hot spring heals people's minds. In addition, it has the effect of recovering people's tiredness. According to circumstances, it is also useful for curing sickness and injury. Our plan is we think that how make the hot spring where the young and old man and woman can relax and enjoy and how to make it. Also, I explain the role for each group member in this business. E. Is there a training program to teach employees or customers about the product? (How to use it or how to make it?) Program is nothing but, you have memories and it is Manual and training program. You teach to need information to find in your memories. However, when you teach, you must attention to easy to understand your explanation.
- 2. F. Is there any extra support available for employees or customers if they need it? For example, is there a help line? Is there a FAQ (frequently asked questions)? Is your guide multi-lingual? Yes, there is. We have question center. If employees or customers have questions, there solves or guide. So, if you don't know, I recommend that you go to question center. G. How can employees or customers contact human sources of help? Employees or customers can contact human sources of help by e-mail or telephone, and they will be able to meet directly them. Therefore, their worry will be solved.