Value Proposition for Susan Fleury including key Process Improvements, Cross-Functional Leadership, Finance and Operations Management characteristics; overview of career progression; community leadership highlights.

1. Operations, Continuous Improvement Leader
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Twenty Five years of operations and finance excellence.
An innovate leader who focuses on Process Improvements and People to generate
Profits and create leading edge solutions building super performing organizations.
Improving Business Process, Performance, and Profit   

2. Designs cost savings initiatives that tighten controllership, reduce risk, and
prevent loss using Lean Six Sigma Methodology
Eliminates redundancies and inefficient workflows to save costs and
maximize resources.
Ensures culture of continuous improvements, quality, and partnership.
Initiates process improvements for Fortune 500 companies.

3. Leads A/P departments improving efficiency
Manages multi-million dollar A/R portfolios supporting
cash flow
Drives standardization across organizational silos
Communicates and rewards fostering a CI culture
Coaches, mentors and develops individuals and builds
effective teams

4. Enhances shareholder value by identifying cost saving
opportunities
Reconciliation of multi million dollar Balance sheet
and Intercompany accounts, tax recovery
Effective budgeting, accurate forecasting and P&L
analysis for optimum resource value
Translates business goals into operational plans,
delivering measureable results
Customer centric, quality focused, safety conscience

5. Coaching,
Mentoring &
Team Building
Continuous
Improvements
using Lean Tools
Lean Training &
Project Support
Financial Planning
& Analysis
Project
Forecasting,
Financing, &
Budgeting
Professional
Facilitation of
meetings,
workshops
Visual
Management
Techniques
Customer
Satisfaction
Centric
Six Sigma Black
Belt Certification
Change
Management
Effective oversight
of Large & Multi-
Asset Class
Portfolios
Managing Capital
Improvements

6. CI Lean Awareness Week | Shell Canada | 2014/15
Team One Award | Modular Space | 2009
Best Global Project | GE ELFUN Volunteer | 2004
Best Global Project | GE ELFUN Volunteer | 2003
Best Team | GE ELFUN Volunteer | 2003

7. $0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
2007
2008
Example One:
Identified 20% margin erosion on $60M and
recovered over 70% within 48 months.
Tightened controls to prevent future loss.

8. Example Two:
Reduced Canadian delinquency rate (+60 days) from
21.8% in 2007 to below 10% by 2009.
Managed AR portfolio and reduced write-offs from
$200K per year to less than $70K per year over the
course of 48 months.
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
20.0%
2007
2009

9. Continuous Improvement Lead 2012-2015
SHELL CANADA, PROJECTS UNCONVENTIONALS
Operations Manager, Canada 2007-2011
MODULAR SPACE FINANCIAL SERVICES LTD.
Assistant Director Field Operations Canada 1995-2007
GE CAPITAL MODULAR SPACE
Canadian Financial Services Operation, A/P Process Leader 1990-1995
GE CANADA CORPORATE
Accounts Payable Supervisor 1987-1990
WORKWEAR CORPORATION OF CANADA LTD

10. 15 year commitment to creating and leading volunteer initiatives
for 30+ non-profit organizations
Supportive Housing of Peel (SHIP) | Schizophrenia Society of Ontario
Weekend to End Breast Cancer | Canadian Lung Association | United Way
Mississauga Garden Park | Our Place Peel (youth shelter)
Habitat for Humanity | Interim Place | Heart & Stroke Foundation
EC Drury School for the Deaf | Region of Peel & Children’s Aid Society
Interim Place (Abuse Shelter for Women & Children)

11. Operations, Continuous Improvement Leader
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(403) 686-7544 | susan.fleury@rogers.com
www.linkedin.com/in/susanfleury
Improving Business Process, Performance, and Profit
Thank you for your kind attention. To learn more about Susan’s ability to lead your
organization or design your cost-saving initiatives, please contact her directly at: