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2009




                                                     Support HR solutions
                                                           Company overview




© 2009 Support HR Solutions - All Rights Reserved.
Who we are


Human capital is the essence of each company which
aspires to be truly competitive.

Support HR solutions is a group of consulting companies that
has been involved in helping businesses realize their full
potential and creating solutions for skill development since
1982.

We are organized into five highly specialized Business Units
and our services cover the following areas:


     Search & Selection

     Advertising & Communications




                                                               © 2009 Support HR Solutions - All Rights Reserved.
     Student Communications

     HR Consulting

     HR Finance


                                                               2
We are the right choice



European group:


offices located in Milan, Rome and Bergamo.


well-recognized divisional brands:




                                                                    © 2009 Support HR Solutions - All Rights Reserved.
committed people who work towards clients’ and candidates’ needs.




                                                                    3
Our Clients


AUTOMOTIVE         INDUSTRY            IT TLC      PHARMA,            OTHER
Aprilia            Abb                 Dell        FOOD,              Aedes
Bosch              Alstom              Ericsson    CHEMICAL           Autogrill
Brembo             Ansaldo             LG          Amgen              Binda – Breil
Brugola            Basis Engineering   Lucent      Aventis            E-Care
CNH                Candy               Microsoft   Bayer              Edilprogram
Exide              Dimontonate         Panasonic   Basf               Fidelitas
Fonderie Mazzucconi Cifa               Philips     Beiersdorf         Lovable
Iveco               Gervasoni          Siemens     Boehringer         N&W Global Vending
Same               Gildemeister        Sony        Bonduelle          Percassi Group
Volvo              Indesit             Reply       Coca Cola Italia   Pittini Group
                   Italcementi         Vodafone    Dow                Sara Lee
                   Johnson Control                 Henkel
BANKING &
                   Mermec                          Johnson Wax
                                       RETAIL
CONSULTING
                   Pirelli                         Johnson&Johnson
                                       Carrefour
Accenture
                   Rosetti Marino                  Kellogg’s
                                       IPER
BPU
                   Siad                            Lanxess
                                       Iperal
Calyon
                   Tenaris Dalmine                 Nestlé
                                       UniEuro
Creberg




                                                                                           © 2009 Support HR Solutions - All Rights Reserved.
                                                   PPG Industries
Deloitte
                   FURNITURE                       Radici Group
Ernst&Young
                   Boffi                           Reckitt Benkiser
ING Direct
                   B&B                             Valledoro
KPMG
                   Ycami
Micos Banca
                   Tecno
Oracle
San Paolo IMI




                                                                                           4
Search & Selection


Only the most talented people can guarantee a competitive
advantage for businesses.

For this reason we develop innovative methods of search & selection
aimed at identifying the best skilled workers and business leaders in
middle and top management.

We are organized into Areas of Expertise in order to offer our clients
and candidates specialized knowledge and effective solutions.

We use different methods to satisfy our search requirements:


                                  Head Hunting
                                  Combined Search
     Search & Selection
                                  Large Project Recruiting
                                  Talent Pool Sourcing & Selection




                                                                         © 2009 Support HR Solutions - All Rights Reserved.
                                  Assessment
                                  Candidate Assessment
     Consulting                   Company & Function Mapping
                                  Outsourcing


                                  Screening
                                  Phone Interview
     Response Management          Interview
                                  Profiling


                                                                         5
Advertising & Communications


Highly qualified profiles are the basis of each successful business.

In AdComms we are committed to reaching, attracting and motivating the
most talented people. By devising internal and external communications
campaigns, we are able to redefine the corporate image of our clients
and their positioning within the target audience.

As a result we achieve a greater efficiency in recruiting processes and
increased retention of employees.

Our areas of activity are:


      Employer               Employee            Corporate
      Branding               Comms               Comms




                                                                             © 2009 Support HR Solutions - All Rights Reserved.
Our team is comprised of communications experts who stand out for their
ability to integrate different advertising and marketing tools with the HR
skills of our group.
We are the Italian partner of TMP Worldwide, the principal Recruitment
Advertising agency worldwide, present in 20 countries.




                                                                             6
Student Communications


A successful company is made up of brilliant people who know
how to work together.

JobChallenge is our Business Unit specialized in the organization of
events and initiatives that promote contact among university students,
young graduates and the world of work.

Our goal is to help companies increase their visibility and make them
interesting to their target audience by promoting student
communications and employer branding initiatives consisting of:



       Events                       On/Offline

         Career Days                  Job posting
         Job Cafè®                    Visibility




                                                                         © 2009 Support HR Solutions - All Rights Reserved.
         Recruiting Day®              Targeting
         Talent Project




                                                 www.jobchallenge.it




                                                                         7
HR Consulting


We provide a structured approach to Human Resource
management to enable companies to transform themselves into
effective and winning organizational systems.

HR Consulting is the Support HR Solutions Group Business Unit
comprised of professionals who provide consulting and training
solutions to companies to strengthen the value of their human
resources and increase the level of competency and performance:


   Competency Definition       Competency Model


                               360° Feedback
                               Assessment
   Competency Mapping
                               3D Leadership




                                                                   © 2009 Support HR Solutions - All Rights Reserved.
                               Coaching
   Competency Development      Training


                               HR Mng System
   HR Management               Climate Survey
                               Employment Consulting



                                               supporthr.com/hrc

                                                                   8
HR Finance


We assist our clients in finding the funds necessary to realize
projects that add value to human resources.

HR Finance solutions guarantee that the most appropriate forms of
financing are identified and provide assistance in all phases of the
process: from verification of eligibility to preliminary enquiries into
applications, to the final reporting of activities.
Our experts examine financing oportunities, monitoring EC, national, and
regional legislation on a daily basis.

Thanks to an efficient and precise working method, we guarantee project
consistency and prompt presentation of applications.

Areas of intervention:




                                                                           © 2009 Support HR Solutions - All Rights Reserved.
    Interprofessional                         National e
                         EC funds
    funds                                     Regional funds




                                                                           9
Thank you


                                Our offices

                                Milan
                                Via Paolo da Cannobio, 9
                                20122 Milan | Italy
                                +39 02.88232701 | Phone 1
                                +39 02.00621001 | Phone 2
Domenico Mistri
                                Rome
domenico.mistri@supporthr.com   Viale dell’Astronomia, 18
                                00144 Rome | Italy
                                +39 06.54220610 | Phone

                                Bergamo
                                Via delle Querce, 7
                                24048 Treviolo (BG) | Italy
                                +39 035.6969011 | Phone




                                                              © 2009 Support HR Solutions - All Rights Reserved.
                                supporthr.com

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Support HR solutions | Company Overview

  • 1. 2009 Support HR solutions Company overview © 2009 Support HR Solutions - All Rights Reserved.
  • 2. Who we are Human capital is the essence of each company which aspires to be truly competitive. Support HR solutions is a group of consulting companies that has been involved in helping businesses realize their full potential and creating solutions for skill development since 1982. We are organized into five highly specialized Business Units and our services cover the following areas: Search & Selection Advertising & Communications © 2009 Support HR Solutions - All Rights Reserved. Student Communications HR Consulting HR Finance 2
  • 3. We are the right choice European group: offices located in Milan, Rome and Bergamo. well-recognized divisional brands: © 2009 Support HR Solutions - All Rights Reserved. committed people who work towards clients’ and candidates’ needs. 3
  • 4. Our Clients AUTOMOTIVE INDUSTRY IT TLC PHARMA, OTHER Aprilia Abb Dell FOOD, Aedes Bosch Alstom Ericsson CHEMICAL Autogrill Brembo Ansaldo LG Amgen Binda – Breil Brugola Basis Engineering Lucent Aventis E-Care CNH Candy Microsoft Bayer Edilprogram Exide Dimontonate Panasonic Basf Fidelitas Fonderie Mazzucconi Cifa Philips Beiersdorf Lovable Iveco Gervasoni Siemens Boehringer N&W Global Vending Same Gildemeister Sony Bonduelle Percassi Group Volvo Indesit Reply Coca Cola Italia Pittini Group Italcementi Vodafone Dow Sara Lee Johnson Control Henkel BANKING & Mermec Johnson Wax RETAIL CONSULTING Pirelli Johnson&Johnson Carrefour Accenture Rosetti Marino Kellogg’s IPER BPU Siad Lanxess Iperal Calyon Tenaris Dalmine Nestlé UniEuro Creberg © 2009 Support HR Solutions - All Rights Reserved. PPG Industries Deloitte FURNITURE Radici Group Ernst&Young Boffi Reckitt Benkiser ING Direct B&B Valledoro KPMG Ycami Micos Banca Tecno Oracle San Paolo IMI 4
  • 5. Search & Selection Only the most talented people can guarantee a competitive advantage for businesses. For this reason we develop innovative methods of search & selection aimed at identifying the best skilled workers and business leaders in middle and top management. We are organized into Areas of Expertise in order to offer our clients and candidates specialized knowledge and effective solutions. We use different methods to satisfy our search requirements: Head Hunting Combined Search Search & Selection Large Project Recruiting Talent Pool Sourcing & Selection © 2009 Support HR Solutions - All Rights Reserved. Assessment Candidate Assessment Consulting Company & Function Mapping Outsourcing Screening Phone Interview Response Management Interview Profiling 5
  • 6. Advertising & Communications Highly qualified profiles are the basis of each successful business. In AdComms we are committed to reaching, attracting and motivating the most talented people. By devising internal and external communications campaigns, we are able to redefine the corporate image of our clients and their positioning within the target audience. As a result we achieve a greater efficiency in recruiting processes and increased retention of employees. Our areas of activity are: Employer Employee Corporate Branding Comms Comms © 2009 Support HR Solutions - All Rights Reserved. Our team is comprised of communications experts who stand out for their ability to integrate different advertising and marketing tools with the HR skills of our group. We are the Italian partner of TMP Worldwide, the principal Recruitment Advertising agency worldwide, present in 20 countries. 6
  • 7. Student Communications A successful company is made up of brilliant people who know how to work together. JobChallenge is our Business Unit specialized in the organization of events and initiatives that promote contact among university students, young graduates and the world of work. Our goal is to help companies increase their visibility and make them interesting to their target audience by promoting student communications and employer branding initiatives consisting of: Events On/Offline Career Days Job posting Job Cafè® Visibility © 2009 Support HR Solutions - All Rights Reserved. Recruiting Day® Targeting Talent Project www.jobchallenge.it 7
  • 8. HR Consulting We provide a structured approach to Human Resource management to enable companies to transform themselves into effective and winning organizational systems. HR Consulting is the Support HR Solutions Group Business Unit comprised of professionals who provide consulting and training solutions to companies to strengthen the value of their human resources and increase the level of competency and performance: Competency Definition Competency Model 360° Feedback Assessment Competency Mapping 3D Leadership © 2009 Support HR Solutions - All Rights Reserved. Coaching Competency Development Training HR Mng System HR Management Climate Survey Employment Consulting supporthr.com/hrc 8
  • 9. HR Finance We assist our clients in finding the funds necessary to realize projects that add value to human resources. HR Finance solutions guarantee that the most appropriate forms of financing are identified and provide assistance in all phases of the process: from verification of eligibility to preliminary enquiries into applications, to the final reporting of activities. Our experts examine financing oportunities, monitoring EC, national, and regional legislation on a daily basis. Thanks to an efficient and precise working method, we guarantee project consistency and prompt presentation of applications. Areas of intervention: © 2009 Support HR Solutions - All Rights Reserved. Interprofessional National e EC funds funds Regional funds 9
  • 10. Thank you Our offices Milan Via Paolo da Cannobio, 9 20122 Milan | Italy +39 02.88232701 | Phone 1 +39 02.00621001 | Phone 2 Domenico Mistri Rome domenico.mistri@supporthr.com Viale dell’Astronomia, 18 00144 Rome | Italy +39 06.54220610 | Phone Bergamo Via delle Querce, 7 24048 Treviolo (BG) | Italy +39 035.6969011 | Phone © 2009 Support HR Solutions - All Rights Reserved. supporthr.com