This document discusses supply chain management. It defines a supply chain as consisting of all parties involved in fulfilling a customer request, from manufacturers and suppliers to transporters, warehouses, retailers, and customers. It outlines the key processes in supply chain management, including the customer order cycle, replenishment cycle, manufacturing cycle, and procurement cycle. It also discusses the evolution of supply chain management and the role of information technology.

1. Supply Chain Management
Submitted To:- Submitted By:-
Bhanu Pratap
(B.E , M.B.A)

2. What is a supply chain ?
• A supply chain consists of all parties involved,
directly or indirectly, in fulfillment a customer
request.
• The supply chain includes not only the
manufacturer and suppliers, but also transporters,
warehouse, retailers, and even customers
themselves.
• These functions include marketing, operations,
distribution, finance, and customer service.

3. Key of SCM Process
• Customer order cycle
• Replenishment cycle
• Manufacturing cycle
• Procurement cycle

4. Customer Order
Cycle
Replenishment
Cycle
Manufacturing
Cycle
Procurement
Cycle

5. Customer order cycle
• Customer arrival
• Customer order entry
• Customer order fulfillment
• Customer order receiving

6. Replenishment cycle
• Retail order trigger
• Retail order entry
• Retail order fulfillment
• Retail order receiving

7. Manufacturing cycle
• Order arrival from the distributor, retailer, or
customer
• Production scheduling
• Manufacturing and shipping
• Receiving at the distributor, retailer, or customer

8. Evolution of SCM
• Role of IT in scm
• Role of scm in E-Business
• Demand management
• Supply management
• Integrator

9. Role of IT
• Information is crucial to the performance of a
supply chain because it provides the basis on which
supply chain managers make decisions.
• Information technology consists of the tools used to
gain awareness of information, analyze this
information, and execute on it to increase the
performance of the supply chains.
• EAS software is used in information flow system.

10. Scm in E-Business
• An e-business finds it easier to offer a large
selection of products than a stores.
• Example-
• Amazon.com offers a much larger selection of
books, clothes, electronic and other items.
• Myntra.com

11. Integrator
• Deals with the integration of different areas .
• The first one is planning forecasting and
replenishment.
• The second is E-business

12. Dell Computer’s supply chain
 Customer
 Web page
 Assembly plant
 All of Dell’s suppliers and their suppliers
 Dell builds to order: customer order initiates
manufacturing at Dell
 Dell does not have a retailer, wholesaler, or distributor in its
supply chain

13. What is NMTBSA?

15. Nutan Mumbai Tiffin Box Suppliers
Association
• History :Started in 1880
• Charitable trust :Registered in 1956
• Average literacy rate :8th grade schooling
• Total area coverage :60km
• Employee strength :5000
• Number of tiffin’s :2,00,000
i.e 4,00,000 transaction everyday.
• Time taken :3hrs

16. Examples of Supply Chains
 Dell / Compaq
 Toyota / Ford
 Milk Distribution System of NDDB
 Dabbawalas of Mumbai
 Amazon / Borders / Barnes and Noble

17. Which software is used in…
• Retail industry..?
• Hospitality industry...?
• Super markets…?

18. Cloud-Based POS(2000s)
History:
• One of the first microprocessor-controlled cash register
systems was built by William Brobeck and Associates in
1974, for McDonald’s Restaurants.
• In 1992 Martin Goodwin and Bob Henry created the first
point of sale software that could run on the Microsoft
Windows platform named IT Retail.
• Cloud-based POS systems are different from traditional
POS largely because user data, including sales and
inventory, are not stored locally, but in a remote server.
The POS system is also not run locally, so there is no
installation required.

19. Customer
Retailer
Distributor
Manufacturer
Supplier
Customer Order Cycle
Replenishment Cycle
Manufacturing Cycle
Procurement Cycle