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This PowerPoint presentation covers various topics related to social graces and business etiquette. It includes 13 pages on social graces at home, definitions of social grace, manners, and etiquette. It then has several pages providing examples of social graces and discussing etiquette in business contexts. The presentation concludes with pages on topics like handshakes, introductions, telephone etiquette, dress etiquette, and body language, providing tips and guidelines.
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- 2. Free Powerpoint Templates Page2 Presented By : (1) Gunjan (2) Kriti (3) PriyanKa (4) suraj (5) sunny assessor : Mrs. Pooja Batch : X 2 year: 2017 - 2018
- 3. Free Powerpoint Templates Page3 •Social Graces at Home
- 4. Free Powerpoint Templates Page4 Home is where it all begins. Parents have the opportunity to build character in their children. It takes character to be polite when we would like to return rude for rude. Long ago, etiquette revealed one’s good breeding. Today, good manners portray a warm heart, good intentions, and self- respect regardless of one’s economic status.
- 5. Free Powerpoint Templates Page5 • Social grace- popularly known as etiquette and good manners, should be part of your personality. Social graces include our manners practice in our daily life. • Manners-are the way of doing things, accepted by society. It is a human behavior developed from the way you were brought up. Practicing Good manners gives you increased self-confidence, poise, self-respect, and makes people react to you in an unusual way. • Etiquette-is a set of rules of behavior in our society. Good behavior is a sign of good breeding. By his conduct we know how a man is properly trained or brought up. Definitions :
- 6. Free Powerpoint Templates Page6 Example of Social Graces
- 7. Free Powerpoint Templates Page7 Knocking before entering the room RIGHT! WRONG!
- 8. Free Powerpoint Templates Page8 Not opening the mail of others
- 9. Free Powerpoint Templates Page9 Not looking through other people’s belongings
- 10. Free Powerpoint Templates Page10 Not taking or borrowing articles without asking permission
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- 12. Free Powerpoint Templates Page12 Free Powerpoint Templates
- 13. Free Powerpoint Templates Page13 What is Etiquette? Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group.
- 14. Free Powerpoint Templates Page14 Certain important business Etiquettes are : • E-mail etiquette • Dining etiquette • Telephone etiquette • Office etiquette • Meeting etiquette • Business card etiquette • Cubicle etiquette • Dress etiquette • Networking
- 15. Free Powerpoint Templates Page15 Business Etiquettes Introduction of yourself Handshake Telephone Etiquettes Office Etiquettes Cubical Etiquettes Dress Etiquettes • What is Business Etiquette - Etiquette are the rules and conventions governing correct or polite behaviour used in society, in a particular social or professional group setting.
- 16. Free Powerpoint Templates Page16 Difference between Social and Business Etiquette Social Etiquette • Marked by Courtesy • Gender Plays a Role Business Etiquette • Marked by Hierarchy & Power • Gender has no Role
- 17. Free Powerpoint Templates Page17 The Importance of Introductions • Gender • Name Tags
- 18. Free Powerpoint Templates Page18 Introductions • Failing to introduce people in a business situation makes you look downright unprofessional. • Always rise as a mark of respect. • Look into the eyes and smile • Give a firm handshake
- 19. Free Powerpoint Templates Page19 Telephone Etiquette • When u initiate a call identify yourself • Tell the basic nature of your call • Have someone answer your calls. • Always return calls. • No phone calls during meetings
- 20. Free Powerpoint Templates Page20 Telephone etiquette • Identify yourself when making a call • Address the caller by his name in a courteous manner • Keep conversation brief • Never be impatient • Listen carefully • Do not interrupt • Do not eat or chew something while speaking on phone • If you wish to put the caller on hold, request his permission to do so • Close your conversation with an appropriate salutation • Let the caller hang up first • In case of missed calls, return the call within a reasonable period of time • If some one calls you by mistake, inform the caller politely that he reached a wrong number
- 21. Free Powerpoint Templates Page21 Cubicle Etiquette
- 22. Free Powerpoint Templates Page22 Work Etiquette
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- 24. Free Powerpoint Templates Page24 Casual Judging Arguing Seating Positions
- 25. Free Powerpoint Templates Page25 Dress Etiquette • The Professional looks • Dress for the part • Simple but Classy • Grooming
- 26. Free Powerpoint Templates Page26 Handshake
- 27. Free Powerpoint Templates Page27 Handshake • Handshake is a gesture of acceptance and welcome • Extend your right hand • Web to web, finger to finger • Give slight pressure • Grasp the other person’s hand firmly and completely • Look into the eyes and smile • Release the hand in three seconds • But no matter what, never, ever refuse to accept someone’s hand
- 28. Free Powerpoint Templates Page28 Hand shaking positions
- 29. Free Powerpoint Templates Page29 Body Language
- 30. Free Powerpoint Templates Page30 7 % VERBAL (Conveyed through words) 38 % VOCAL (intonation , pitch, pauses , etc) 55 % NON VERBAL (body language) What's your body telling you? Body language: The gestures, poses, movements, and expressions that a person uses to communicate.
- 31. Free Powerpoint Templates Page31 Body language is a form of mental and physical ability of human non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements Body language, or nonverbal communication, can let interviewers know more about you than what you tell them.
- 32. Free Powerpoint Templates Page32 Five types of body language: • eye contact • facial expression • gestures • posture and stance • space relationship Body Language KINESICS PROXEMICS HAPTICS
- 33. Free Powerpoint Templates Page33 EYE CONTACT
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- 35. Free Powerpoint Templates Page35 Body Language for men
- 36. Free Powerpoint Templates Page36 INDIAN GREETING
- 37. Free Powerpoint Templates Page37 TOOLS TIP S •& •InTervIew
- 38. Free Powerpoint Templates Page38 • Before Interview • During Interview • After Interview Interview Behaviors and Body Language
- 39. Free Powerpoint Templates Page39 Before Interview • Do your homework and research about the company. • Study all the current issues of company and job requirements. • Neatly arrange and carry your papers like CV, job experience letters and work samples in a nice briefcase or portfolio. This makes you look organized and professional.
- 40. Free Powerpoint Templates Page40 Practice good hygiene, comb or brush your hair, and cut your nails. Dress appropriately and avoid bright and dark colors. If you’re a male, wear a business suit or formal shirt and pant and polished dress shoes. If you’re a female, wear a business suit / Formal Shirt pant / Saree / Salwar suit with polished, low- to medium- heeled dress shoes or sandal and minimum jewelry. Avoid wearing fancy jewelry, dark colored lipstick and over make-up as they are not acceptable for interviewing in most corporate environments. Before Interview .
- 41. Free Powerpoint Templates Page41 • Sit only when interviewer ask you to sit. • Say thank you. • Sit up straight, and lean slightly forward in your chair as this shows your interest for the interview. • Sit with good posture with hands folded in your lap as this indicates good manners. During Interview • Smile gently a bit as it shows that you are happy and interested to give interview. • Wish Good Morning / Afternoon / Evening as per the time of interview. • You may offer a handshake and say something like, “I’m pleased to meet you.”
- 42. Free Powerpoint Templates Page42 • Immediately say thank you to interviewer and offer a firm handshake and say nice meeting with you. • You can send formal and professional thank-you letter to your interviewers. Sending thank-you letters is courteous, and will help to make you stand out in the minds of the interviewers. • Be prepared to attend two or three interviews at the same company. If you’re called back for another interview, it means that they’re interested in you so keep up the good work. • . After Interview
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