Indian Railway has received a request to consider several suggestions across business operations, passenger services, growth strategies, management practices, vendor relationships, technology usage, and safety improvements. Key recommendations include increasing fares and cargo rates, expanding reservation periods, integrating taxi services, improving transparency around ticket availability, maintaining cleanliness, expanding through public-private partnerships, inviting foreign investment, modernizing technology with SMS updates and GPS tracking, and enhancing safety with police, CCTVs, and track monitoring.

1. Indian Railway has been requested to kindly consider following suggestions
1. Business
a. Increasing fare for passengers as well as goods
b. Increasing traffic and turn over of the passengers (to attract passengers from travel
buses to railway)
c. To abolish the reserved quota for anyone
d. To reduce expenses against fuel , may directly contract with foreign suppliers
e. To charge for the luggage however manage from in gate to exit gate
f. To open ticket reservation for any duration, not restricted to 3 months
g. To build shopping complex above the tracks
h. To install the swapping system at the railway stations to curb free travelling
2. Services
a. To treat passengers as customers
b. Integrate with taxi business while selling tickets
c. Transparency :
i. Availability of the information about available tickets (seats) from each station
ii. To publish no. of tickets sold and no of seats available (utilization) from each
station to each station on daily basis and for each train
iii. To publish a dashboard for each train displaying interesting information
d. The best quality food and variety of Ala Carta
e. To maintain posh waiting rooms
f. To manage seating arrangement
g. To be on time
h. To maintain cleanliness inside as well as outside
i. To intimate about train timing to passengers by SMS and its status
3. Growth
a. To plan for expansion using public-private partnership
b. To invite foreign investors
c. To redesign a goods bogies so that it can be converted to truck and move inside the city
to deliver the goods
4. Strategy Management
a. To create sinking / depreciation funds
b. To be public limited
5. Vendor management
a. To make tenders available to public
b. To abolish the vendors approval procedure however maintain vendors appraisal process
c. The best quote and guarantee to supply are only the criteria for vendors
d. Involve public participation
6. Technology
a. SMS updates while travelling to self and close family members & friends (limited to 3)
b. To keep portals available for 24 x 7
c. GPRS tracking for all the trains
7. Safety
a. Of passengers, to appoint police in each bogie.
b. To install CCTV in each bogie and at railway station
c. Of the track : To use technology to detect the mishandling