Roxtec International AB implemented SugarCRM as their customer relationship management (CRM) system to manage leads, accounts, contacts, business opportunities, marketing campaigns, and reports. They customized SugarCRM and rolled it out to over 200 users across 17 countries. The implementation of SugarCRM helped Roxtec consolidate customer data from various older systems into a single CRM platform with over 42,000 contacts and 15,000 leads.

1. Roxtec International AB C ustomer R elationship M anagement with SugarCRM

3. Roxtec Multidiameter™ cable and pipe seals

18. Sugar Partner Malcolm Hoffmann Genius4U Limited Neuer Wall 50, 20354 Hamburg Tel: +49 (0) 40 822 186 432 Fax: +49 (0) 40 492 19118 Mobile: +49 (0) 176 2216 1559 Mail: [email_address] Web: www.genius4u.de Kontakt Matthias Brück Roxtec GmbH Am Schiffbeker Berg 8, 22111 Hamburg Tel: +49 (0) 40 657 398 18 Fax: +49 (0) 40 657 398 51 Mobile: +49 (0) 172 439 24 62 Mail: [email_address] Web: www.roxtec.com