Succession planning is a process that identifies and develops potential successors for key roles within a company. It focuses on leveraging existing talent by developing employees to their full potential and maintaining a pool of qualified candidates for future vacancies. The objectives are to accurately assess employee performance, skills, and career growth. Succession planning tools need extensive customization to support all talent management efforts. Critical success factors include making succession planning a proactive process that allows staff experience in different areas and challenges employees as they wait for openings.