Pradipta Kumar Dutta is seeking a position with progressive organizations where he can learn and grow. He has over 5 years of experience in system administration and technical support roles. He is proficient in Windows server, Active Directory, networking, hardware troubleshooting, and software installation. His objective is to find a dynamic work environment with potential for professional development.
To work in a Challenging and stimulation Environment, where I can Learn and deliver my best for the dynamic growth of the organization as well as my areer
Dear Sir,
With reference to the above subject, I avail this opportunity to introduce myself Ali Mohammad Mustafa. I am in a field where creative and logical thinking is must and I am confident that I can do justices to the work with my talent and skills.
Being actively involved in the field of Technical Support(IT/ Computer Science) for 2 years, I have gained wide experience, which has benefited me professionally and broadened my creative and logical thinking in the IT/ Computer Science field.
I am confident to
• Handling client’s queries and support.
• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Network administrator.
• Software installation and configuration.
• Design And Implementing Security, Domains, Backup settings, file Sharing and Permission settings, Servers, Routers, Switches, User Policies , Etc.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
I’m enclosing here my Curriculum Vitae for your kind consideration of my candidature and hope that I may get an opportunity to prove my worthiness.
Keeping in view of my qualification, knowledge and experience, I am confident that I can fulfill the above-mentioned assignment perfectly and live up to your expectations.
Looking forward for a favorable response.
With best regards,
Ali Mohammad Mustafa
Computer Science Engineer, B.E
1. PRADIPTA KUMAR DUTTA
Objective: - I am looking forward to work with a progressive organization with dynamic environment
Potential for the organization so that I can learn & grow with the growth of the organization.
Name :-
Pradipta Kumar Dutta
Contact Details :
Email :
pkdutta2121989@gmail.com
Contact No :
Mob: +91 9051349800/9903472338
Permanent Address :
45, K.C.C sarani, nazrul park,
Bhadreswar. PIN-712124, DIST-
Hooghly.
Present Address :
45, K.C.C sarani, nazrul park,
Bhadreswar. PIN-712124, DIST-
Hooghly.
Personal Details :
Father’s Name : Dipak Dutta
Sex : Male
Nationality : Indian
Marital Status : Married
DOB : 21/02/1989
Language : English
Hindi
Bengali
Working Experience
Primarc Retail Stores Pvt Ltd (FRANCHISE OF RAYMOND)
Working as a System Executive from Jan’15 till now.
Maintenance SHOPER application issue for 47 stores.
Maintenance SAP & Shoper server backup.
Resolved hardware & software problems.
Installed, configured, and provide troubleshooting for OS
Managed various types of printer operations.
Kankei Relationship Marketing Services Pvt Ltd
(VODAFONE) System Support Executive(Dec’2013 to Jan’15)
Maintenance N-CRM, CONVERSE application issue.
Responsible for support for all windows system related issues.
Installed, configured, and provide troubleshooting for OS
Managed printer operations.
Corrected hardware and software problem
Resolving LAN Problem.
Maintaining Broadband connection with different ISP’s.
Started career as a Technitian in Swastic Infotech.(Apr’2011 to
Mar’ 2012)
Making various types of electronics solar goods like LED, CFL
lights, Fan.
Academic Qualification
• 10th
Standard from W.B.B.S.E. in 2004
• 12th
Standard from W.B.B.H.S.E. in 2006
• B.COM from C.U in 2009
Professional Qualification
• A+ Hardware ( CompTIA)
• N+ Networking ( CompTIA)
• Perusing MCSE
2. Achievements
Joined Swastic Infotech as an Asst. Technitian then get promoted Technitian.
Joined Firstsource Solution Ltd an associate in the year of 2012.then get promoted as a Senior Customer Service
Associates, after that promoted as a CRT.
Declaration
I hereby declare that all the statements stated above are absolutely true to the best of my knowledge & I
Assure you sir, if I am given a chance, I will execute my work to the fullest satisfaction of my superiors.
Place: - Signature
Date: -
Technical skills
• Install, Configure ACTIVE DIRECTORY, DHCP, and DNS.
• User and Group Administration.
• Group Policy maintaintence.
• Operating system installation –Window server 2012,2008,2003, windows 10, 8,7, XP.
• Managing and maintaining Active Directory Users Computers
• MS outlook express configuration, Outlook backup & restore and troubleshooting.
• Windows maintenance, dual booting, upgrade & update the windows.
• Remote desktop and remote assistance.