The document is an industrial training report submitted by Subham Chettri from IHM Gangtok detailing his training at the Hyatt Ahmedabad hotel. It provides an introduction to the hotel including its address, phone number, email and location in the heart of Ahmedabad near a lake and mall. It then summarizes the room amenities, facilities, executive lounge services, housekeeping tasks, food production sections, dining restaurants, front office departments and tasks performed in each area during the training.

1. INDUSTRIAL TRAINING REPORT
NAME = SUBHAM CHETTRI
IHM GANGTOK
HYATT AHMEDABAD

2. INTRODUCTION
Address = 216,Town plan scheme 1, near vastrapur lake, vastrapur,
Ahmadabad -380015
Phone :+ 917961601234
FAX :+917961601235
HOTEL EMAIL : ahmedabad.hyatthotels@hyatt.com

3. HYATT AHEMEDABAD
Hyatt Ahmadabad is the five star hotel in gujarat
which is located on the heart of the city the hotel,
which is just 35min far from the international
airport and 25 min far from railway station ,and lies
adjacent to the vastrapur lake and Alpha mall .The
room though slightly small are well appointed with
all the modern amenites ,each club rooms and the
suites room where acess the executive lounge
which is on the top floor of the hotel

4. ROOM FEATURES
ERNOMICALLY DESIGNED BEDS WITH POSTUREPDIC MATTRESS FOR SUPERIROR
BACK COMFORT
RANGE OF COMFORT PILLOWS
BESIDE ELECTRONIC CONTROLS
TEA/COFFEE MAKING FACILITY.
MINIBART
LARGE BAY WINDOWS, DOUBLE GLAZED FOR NOISE REDUCTION
32 INCH TELEVISION WITH INTERNATIONAL CHANNELS (40CINCH LCD IN SUITES)
BROADBAND AND WIFI CONNECTIVITY
IRON & IRONING BOARD IN REQUEST
ELECTRONIC SAFE IN ROOM

5. SERVICS & FACILITIES
24 HOURS ROOM SERVICE
AIRPORT LIMOUSINE
CAR RENTAL
24 HOURS ASSISTANT MANAGER /CONCIERGE
CAR PARKING WITH VALET PARKING FACILITIES
DOCTOR ON CALL
CURENCY EXCHANGE
EXECUTIVE LOUNGE FOR EXECUTIVE ROOM AND SUITES GUEST
SPA
BUSINESS CENTER
B

6. EXECUTIVE LOUNGE
OPERATIONAL TIMINGS : 06:30-22:30 HOURS
ACESS TO LOUNGE IS AVAILABLE GUEST PAYING FOR CLUB AND SUITES
ROOMS
COMPLIMENTRY TEA /COFFEE/SOFT BEVERAGES DURING LOUNGE
HOURS
CONTINENTAL BREAKFAST FROM 6:30 TO TILL 10:3OHRS
EVENING CANAPES FROM 18:30 TO TILL 10:30

7. GUESTS ROOM AMENETIES:-
RANGE OF COMFORT PILLOW
• 32INCH TELEVISION
• STUDY TABLE WITH LAMP.
• INDIVIDUALLY CONTROLLED AIR CONDITIONER.
• SPACIOUS BATHROOM WITH A WALK IN SHOWER CUBICLE
• (BATH TUB FACILITY IN HYATT EXECUTIVE SUITES ONLY)
• MINI BAR(ONLY NON ALCHOLIC BEVERAGES)
• IN ROOM SAFETY BOX
• BATH TUB IS PLACED IN BATH ROOM WITH BATH ROB
• HAIR DRYER, ADDITIONAL CUP AND GLASSES
• WATER BOTTELS, ELECTRIC TEA KETTELS WITH TCM SUPPLIES.

8. HOUSEKEEPING

9. TASKS PERFORMED IN HOUSEKEEPING
PUBLIC AREAS
LOBBY
GUEST ELEVATORS
PUBLIC AREA RESTROOMS
LAUNDRY

10. TASKS PERFORMED IN FLOOR
BED MAKING
DUSTING, VACUUMING,CLEANING WASHROOM
REPLACING SUPPLIS
CLEANING PANTRY
EMPTIES THE GARBAGE BAG
REMOVING THE USED TOWELS AND REPLACING THEM WITH CLEAN
TOWELS
ARRANGE THE ITEMS WHICH LAIED ON THE TABLE
WASH THE SHOWER / BATHTUB/CLEAN SCRUB THE FLOOR

11. FOOD PRODUCTION

12. FOOD PRODUCTION
ALL THE SECTIONS OF KITCHEN
INDIAN SECTION
CHINESE SECTION
CONTINENTAL
BUTCHERY
BAKERY
GARDE-MANGER

13. TASKS PERFORMED IN KITCHEN
BANQUET KITCHEN
EVERY HOTEL DO HAVE BANQUET KITCHEN ESPECIALLY
BANQUET KITCHEN IS FOR BIG FUNCTION . BANQUET KITCHEN
PLAYS AN SIGNIFICANT ROLE IN BANQUET PARTY
IN THIS KITCHEN ONE SIDE IS SEPARATE FOR COOKING INDIAN
CUISINE AND OTHER SIDE FOR HALWAI SECTION ,BANQUET
KITCHEN CATERS TO THE PRODUCTION OF INDIAN DELICIOUS
CUSINE .

14. TASKS DONE
PREPARING RAITA
PREPARING MINT SAUCE
PEELED POTATOES
PREPARED DIFFERT TYPES OF INDIAN GRAVY E.G:
WHITE GRAVY, RED GRAVY, GINGER GARLIC PASTE
CUT DIFFERERNT TYPES OF VEGETABLES
CLEANING THE WORKING AREAS
SOAKING OF CHANA DAL ETC.

15. FOOD AND
BEVERAGE
SERVICE

16. COLLAGE (105 COVERS) NONYYA(95)
ALL DAY DINING RESTAURENT
BREAKFAST : 7:00 TO 10:30
LUNCH : 12:30 TO 3:30
DINNER : 7:00PM TO 11:30
OPEN ONLY FOR DINNER
OPERATIONAL TIME : 7:00 TO 11:30
SUNDAY BRUNCH IS AVAILABLE:
12:00 TO 3:00PM

17. CHOCOL ’ART
13 COVER INDOOR + 12 COVER IN PATIO
OPERATIONAL
TIMING 11AM TO 11 PM
AN ELEGANT SPACE WITH
BLACK –LACQUERED COUNTER
LOCATED IN THE LABBY LAVEL
CHOCOLAR PRESENTS A SPECTACULAR CHOCOLATE DISPLAY FRESHLY BAKED SWEET AND
SAVOURY BAKERY ITEMS , SANWICHES , PASTRIES AND CAKES

18. TASKS PERFORMED
NIGHT SHIFT
FILL WATER JUG
RE-FILL CRUET SET
WIPE TABLE CHAIR AND SIDEBOARD
CLEAN THE TABLE
WIPE DOWN BACK AREAS
DID TABLE SETUP

19. FRONT OFFICE

20. DIFFERENT AREAS OF THE FRONT
OFFICE
RECEPTION
RESERVATION
LOBBY MANAGER/ DUTY MANAGER DESK
BELL DESK
BUSINESS CENTRE
BACK OFFICE
LEFT LUGGAGE ROOM

21. TASKS PERFORMED IN FRONT
OFFICE DEPARTMENT:
 XEROX THE IDENTITY CARD
 MAKE A ROOM KEY
 NIGHT AUDITING
 FILL UP ‘C’ FORM.
 ESCORT THE GUEST
 WELCOMING THE GUESTS.
 PROVIDING INFORMATION OF THE HOTEL

22. THANK YOU
BY SUBHAM CHETTRI