The document provides information on operational and support services for student information systems at a school board, including: - Staffing details such as the coordinator, managers, programmers, and contract staff - Services provided to stakeholders such as students, schools, ministry of education - Approach taken which includes rapid application development cycles and testing & refining prototypes - A number of applications are supported - Expectations around capturing learning from projects to increase development capacity and meet growing demands for additional services

1. Operational and Support Services Student Information Systems January 2010

2. Staffing Coordinator Manager, Systems Development Officer, Systems Development 3 Senior Programmers 2 Contract Programmers Co-op Students FTE = 5.5 Contract Staff Funding - MISA

3. Services

4. Services

5. Stakeholders The Wider Environment The Containing System Pathways To Education Parents/ Guardians Students Ministry of Education OUAC OCAS EQAO Toronto Public Health CCAS Trustees Toronto Police Service eLearning Human Communications Transportation Occupational , Health and Safety Student Records Adult Continuing Curriculum + Student Special Safe Facilities + Executive Area Educators School Guidance Finance Voter Technical Computer Community Legal Section 23 Printing Resources Admissions Education Education Accountability Success Services Schools Planning Office Superintendents Administration Registration Services Services Relations Services External Academic Services Business/ Corporate Services

6. Committees TCDSB Committees Enrolment and Staffing Committee Form 100 Steering Committee IEP and Special Services Forms Committee External Committees Trillium Product Advisory (SRB Educational Services) Information Management/Privacy and Access (OASBO) Information Technology - OnSIS Sub-Committee (OASBO) Trillium Users Group

7. Approach Demonstrate Refine Build Analysis and Quick Design Testing and Implementation Prototype Cycles Rapid (Joint) Application Development Cycle

8. Applications

9. Applications

10. Applications

11. Applications

12. Applications

13. Applications

14. Applications

15. Expectations The economies of experience and learning developed through application development projects captures learning from educational and business experts within and outside of the Board. These competencies are consciously built and developed to increase capacity allowing the development team to build valuable and beneficial applications. This has stimulated a growing demand for additional services and support beyond the discipline of student management.