Strategies for managers to have an engaged worforce

1. Strategies for Managers and Supervisors
to Achieve Excellence in the Workplace
Soma Bhadra
www.consult-proteus.com
soma@consult-proteus.com
(858) 353 2805

2. Boutique Engineering Firm
Providing Technical and Management Solutions
Design Build
Traditional Sustainability
Engineering Frontiers
Management Regulatory
Consulting Compliance
Nov 17, 2010 PROTEUS Consulting 2

3. Aug 10, 2011 3

4. The Ideal Work Life
Self Manager
Engaged
Control Enjoyable On-time
staff
High
Productive Rewarding On-budget
Quality
Aug 10, 2011 PROTEUS Consulting 4

5. On Being a “Boss”
Society
Organization
Self
Aug 10, 2011 PROTEUS Consulting 5

6. On Being a “Boss”
Goal: Very Best Boss they ever had!
Reach into Unleash
Yearn to be Help them Build trust,
your staff’s the team’s
great grow and earn
minds and energy to
leaders thrive respect
hearts win
Know-it-all,
“Is everyone
Arrogant
happy?”
dictator
Aug 10, 2011 PROTEUS Consulting 6

7. Who has the right ‘stuff’ to lead?
Emotional Maturity Passion
Intelligence Energy
Integrity
Execution Judgment / Decisiveness
Aug 10, 2011 PROTEUS Consulting 7

8. The Leadership Mind-Set
Congratulations! Change how you act!
• How can I help my
• How can I stand out? people do their
• Achievement
Me, • Performance
• Individual
Team,
jobs better?
• Coach
• Mentoring
Me, contributions
• Raising you hand
Team, • Give feedback at
every opportunity
Team
Me • Getting called
• Delivering the right
• Make every
moment a
teaching moment
answer
• Candid
Aug 10, 2011 PROTEUS Consulting 8

9. How should I act?
Focus on Strong Long-
Stretch
term Performance
People
• Set clear goals
• Connect goals to specific
performance expectations
• Frequent, rigorous
performance reviews
• Rewards results
accordingly
Aug 10, 2011 PROTEUS Consulting 9

10. Problems Anyone?
Results with and Attitude Inefficient Old-timer
• Confront him! • Let him go
• Choose Values over Results • Feels like death in the family
• No sugarcoating departures • Reiterate importance of
• Be genuine Values AND Results
• No one can get ahead on • V & R – Reward
other’s backs • Only V – Another chance, Another
position?
• Only R – Let go
• No V & R – Let go
Aug 10, 2011 PROTEUS Consulting 10

11. Problems Anyone?
Poor Work Ethic Wrestling Resisters
• Can you be a change agent? • Calibrate timing – “Wow”
• Ready for a Major Disruptive vision
change?
• Mission • Strategic change +
• Clear Values / behaviors “What’s in it for me?”
• Rigorous appraisal system – • Start slow and as success
differentiate! builds, increase the pace
• “I can’t do it, it’s not done this
way here” • 10 – 80 – 10 Rule
• Bosses support performance and • Broadcast reasons of
productivity – be judicious, be departure
clear, be transparent
• Don’t lose faith!
• Give it time…
Aug 10, 2011 PROTEUS Consulting 11

12. Problems Anyone?
Entitlement Culture Smarter than you are
• Stop trying! • Best problem to have!
• Make clear: Happy when • Don’t be afraid, you are
organization is successful judged for Team
• Vision Meetings (convert performance
them) • Provide environment to
• List good behaviors
flourish + reward
• Values
• Stick to it • Give Feedback
• Let go • Coach
• Relating to others
Aug 10, 2011 PROTEUS Consulting 12

13. New Job – Old team?
Rapid turnaround / Established
changing organization needs
environment re-energizing
• Work faster, smoothly, • Don’t create mayhem
camaraderie, fun • ‘this is how we used to
• Fast change is required, do it’
resisters won’t budge • Two class society
Aug 10, 2011 PROTEUS Consulting 13

14. The Promotion Trap
Solution:
• Expand your world, Raise the Bar
Problem: Care too much about my • Cross pollinate ideas, methods, processes
old job • Develop metrics for performance
• Drive values
• Elevate standards
• Leave “paradox of perfection” behind
Nov 17, 2010 PROTEUS Consulting 14

15. Promotion Dilemma
Solution:
• Start campaigning
• Some will cheer, some will not
Problem: Manager of old • Campaign without compromising
team your new authority
• Timing
• Take slow for 3 – 6 months
• Don’t be too soft
Aug 10, 2011 PROTEUS Consulting 15

16. Trust - Say what you mean and do
what you say!
•Be candid
•Do what you preach
Aug 10,2011 PROTEUS Consulting 16

17. How do I Motivate?
Workforce
Motivated by Inspiring
Celebration
Mission
Self Interest Opportunity
for “Zone”
Pay, Recognition,
Prestige
Common Interest
Earned by PM by
demonstrating respect
Enthused Workforce
for the team member

18. Infuse ‘SOUL’
Build a Better
World
• Devote energy to
Helping People nourish and
• Relationships based on develop the world
honesty, being • Global
reliable, and follow responsibility is a
through strategic goal of
the organization
A Vision Beyond Self • Aiding employees,
customers, suppliers,
• To do one’s best, a way of and the community in
life general to lead a
• Spur that leads to better life
creativity, the urge to go • Inexhaustible source
beyond the limits of the of inspiration
possible

19. Thank You!
Soma Bhadra
www.consult-proteus.com
soma@consult-proteus.com
(858) 353 2805