The traditional tasks of the IT professional role centered around configuration and administration. Going forward, one must evolve to meet the rapidly changing technology landscape, where public and private cloud, mobile, and hybrid options come into play. IT pros, today, require skill expansion on top of core infrastructure management capabilities, including technology advisory, business analysis, technical and business support, and evangelism functions. In a Microsoft environment, the IT pro role does not go away – it becomes even more essential. In this session, we discuss the transformation of the IT pro, outline some of the new opportunities, and provide much needed perspectives for businesses and individuals to prepare for the future. Presented at Microsoft Ignite 2015 in Chicago to a standing room only audience of 1000+. You can find the recording on Channel 9 at http://channel9.msdn.com/Events/Ignite/2015/BRK2139
7. By 2016
45%
of IT budgets will
be devoted to IT
cloud initiatives
with
15%
being devoted to
public cloud.
and yet…
A vast
majority
of the global 2,000
will still have
more than
70%
of their IT
on-premises.
8. In 2013, Microsoft agreed with Gartner,
acknowledging that:
Over the next 5 to 7 years
35%
of on-prem SharePoint
customers stated that
they would never move
to the cloud
50%
would adopt a hybrid
strategy
15%
would become pure
cloud customers,
shutting down all on-
prem infrastructure
9. In 2014, some Microsoft leaders amended those
predictions, stating that:
Over the next 5 to 7 years
20%
of on-prem SharePoint
customers stated that
they would never move
to the cloud
70%
would adopt a hybrid
strategy
10%
would become pure
cloud customers,
shutting down all on-
prem infrastructure
10. According to Seth Patton, Sr. Director of Product
Management for the SharePoint team:
“80 percent of Fortune 500 companies still use SharePoint on-
premises, with 38 percent of the entire SharePoint client base
using the online version through Office 365”
CMSWire, http://bit.ly/1EQ3AAM 5/4/2015
30. 1. What is the role of the IT Pro?
2. Where do IT Pro and Developer paths cross?
3. How important is the IT Pro to SharePoint deployment success?
4. Is the IT Pro role changing as SharePoint moves to the cloud?
5. What is the current relationship between Microsoft and IT Pros?
6. How do changes to the IT Pro relationship impact the partner and
customer ecosystem?
7. For those looking to join the IT Pro ranks, what do they need to know?
62. According to Nick Kellet, SharePoint MVP and CTO at StoneShare, there are
four major "virtues" the IT Pro can assist the business with:
1. Discipline: the effort required to understand how the technology works, what its potential is and what
limitations it has. It also describes the effort needed to adhere to the governance guidelines, any
development standards that are in place, and industry and community best practices.
2. Vision: provides a road map for IT and End Users to understand where they are heading collectively.
Without a shared vision development is inherently tactical and aimless.
3. Communication: without it, IT Pros and end users have no realistic chance to pull in the same direction,
even if they are disciplined and share the same vision.
4. Leadership: helping end users understand how the development process works, what the software life
cycle stages are, how to gather and communicate business requirements to each other and to IT.
74. Advice from Robert Toro, Portals & Collaboration practice director for Slalom
Consulting in Chicago, on how to prepare for the IT Pro:
1. Focus on learning the cloud platform vendors and offerings – this includes cost models
and SLAs
2. Know the incumbent and challenger platforms in your vertical – pay attention to where
the innovation is occurring and be able to recommend new technologies and platforms
when the cost/benefit threshold is reached.
3. Learn Identity Management models and have a working knowledge of IdM
Authentication protocol
4. Be a thought leader when it comes to the intersection of the consumerization of IT and
enterprise technology – organizations need a ton of help in empowering a workforce
whose technology wants and desires cannot be addressed by the IT status quo.
Workload Analysis & Management - Understanding which workloads can be moved to cloud services and which services are appropriate to each workload.
Procurement & Vendor Management - Managing the various cloud service providers will become important to maximizing cost savings while maintaining operations efficiency. There will be a mix of SaaS, PaaS, IaaS providers.
Business Analysis - What workloads are the most time sensitive? Can software as a service meet the needs of the business? Does it make sense to move an application server to an infrastructure provider like EC2 or is it more effective to re-architect the application to run on a Azure?
Risk Management - Identification, assessment, and prioritization of the risks associated with cloud computing will be the first step in understanding the opportunities available to your organization. The natural follow on is a coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of the identified risks. This is also a key factor in maximizing the benefits associated with the opportunities associated with cloud computing.
IT Governance - Deeper involvement in how IT is used to meet organizational objectives and monitoring and controlling its current and future use within an organization will differentiate those that succeed in moving large portions of their computing workloads to the cloud.
Compliance - Beyond conventional regulatory compliance requirements (e.g. Sarbanes-Oxley, PCI, HIPAA, etc.), maintaining compliance with regulatory standards will impact how some workloads are managed and how they can be moved to the cloud. In some cases proving to auditors that are unfamiliar with cloud services that your organization has taken necessary steps to safeguard information assets will be challenging.
I’d like to share some raw, unfiltered feedback from folks within the community
Not everyone I spoke with view themselves as an IT Pro, but certainly they all work in technology