This document outlines a presentation on strategic planning using balanced scorecards. It discusses defining a company's vision and mission, identifying key performance indicators (KPIs), and creating balanced scorecards to track progress. Attendees participate in group exercises to apply these concepts to their own companies. They identify internal/external factors, SMART goals, and metrics to measure financial, customer, operational, and innovation objectives. Creating balanced scorecards involves setting targets, collecting and reviewing performance data, and taking action based on the results. The scorecards can be used to monitor progress, ensure goals are met, and facilitate continuous improvement.
1. Your way to a strategic role as a product leader While a product manager’s role should be strategic, in practice, it’s often a tactical one, with a focus on execution and delivering a set of features.
2. Reflect on your role It’s easy to feel stuck in the role of a backlog administrator instead of a product leader. How do you take on a more strategic role?
3. Spread your influence In this Masterclass, you’ll learn how to align teams by crafting a clear vision and to spread your influence and way of thinking across your organization.
4. Tools to help you Product managers and senior product leaders will gain tools to craft a compelling vision and help others internalize your vision, and use it in everyday decision-making. Senior leaders who have developed product intuition through years of hard lessons will gain communication tools to help others develop an intuition for making decisions like you would.
5. And many more strategies You’ll walk away with practical techniques to level up and elevate your role as you build successful, world-changing products.
PALO IT is a global technology innovation consultancy dedicated to helping organisations embrace exponential change. We work with our clients to rapidly launch new products and services, prepare their leadership and culture for the future, and frame a forward-thinking technology strategy.
Last year, we had the opportunity to start disrupting the accounting industry by incubating Eleven, a promising FinTech startup. Our PALO IT experts want to share their journey and what they've learned along the way with you. Eleven's co-founders will also be joining us for a 15-minute Q&A session.
---
WHAT WE WILL EXPLORE
To offer a painless, end-to-end experience for consumers in the accounting industry, Eleven was conceived as a platform to automate accounting processes, in order to fill the gaps that traditional systems have left unattended.
Join us on November 22 to hear from our Developers and Designers as they share their experience in bringing this new generation of smart business software to life.
Our PALO IT experts will delve in to agile team dynamics, discuss our design process, and of course, share their experience in working with Clojure!
---
PROGRAM OVERVIEW
Introduction to Eleven
Presentation of the team and product.
PALO IT end-to-end approach
From research to development: design thinking & agile team dynamics
Our tech expertise
Overview of the tech stack: Clojure & Datomic
---
AUDIENCE
> Designers, Developers & Tech Leads
> Project Managers
> Entrepreneurs, Startup & FinTech Enthusiasts
> Finance professionals
Startup Essentials: Marketing & Culture by Far ReachFar Reach
Marketing and Culture essentials for small businesses and startups. By Kate Washut and Megan Horn of Far Reach. Presented on 10/10/13 at I/OWA in Des Moines, Iowa. http://www.farreachinc.com
It's no secret. For recognition to really work, it should be given consistently all year long. In the spirit of the holiday season, we wanted to remind you how easy it can be to recognize your employees' accomplishments. And how recognition can truly change your organization. Here are 9 simple ways to recognize your employees.
http://www.biworldwide.com/en/white-papers/employee-engagement/get-our-free-tip-sheet-24-fast-and-fun-ways-to-recognize-employees
What Works in Silicon Valley Doesn't Work Everywhere: How to Apply Lean Start...Lean Startup Co.
What Works in Silicon Valley Doesn't Work Everywhere: How to Apply Lean Startup in Asia--and Win the Emerging Global Startup Wars by Kevin Dewalt
@kevindewalt SoHelpful
The Lean Startup Conference 2013
http://leanstartup.co/
Introduction to Objectives and Key Results. The Basics & FAQ of OKRs.Weekdone.com
Training presentation on OKRs - Objectives and Key Results - goal-setting methodology. Presented by Jüri Kaljundi, CEO & Co-founder of Weekdone, one of the world's leading OKR software providers and consultants.
1. Your way to a strategic role as a product leader While a product manager’s role should be strategic, in practice, it’s often a tactical one, with a focus on execution and delivering a set of features.
2. Reflect on your role It’s easy to feel stuck in the role of a backlog administrator instead of a product leader. How do you take on a more strategic role?
3. Spread your influence In this Masterclass, you’ll learn how to align teams by crafting a clear vision and to spread your influence and way of thinking across your organization.
4. Tools to help you Product managers and senior product leaders will gain tools to craft a compelling vision and help others internalize your vision, and use it in everyday decision-making. Senior leaders who have developed product intuition through years of hard lessons will gain communication tools to help others develop an intuition for making decisions like you would.
5. And many more strategies You’ll walk away with practical techniques to level up and elevate your role as you build successful, world-changing products.
PALO IT is a global technology innovation consultancy dedicated to helping organisations embrace exponential change. We work with our clients to rapidly launch new products and services, prepare their leadership and culture for the future, and frame a forward-thinking technology strategy.
Last year, we had the opportunity to start disrupting the accounting industry by incubating Eleven, a promising FinTech startup. Our PALO IT experts want to share their journey and what they've learned along the way with you. Eleven's co-founders will also be joining us for a 15-minute Q&A session.
---
WHAT WE WILL EXPLORE
To offer a painless, end-to-end experience for consumers in the accounting industry, Eleven was conceived as a platform to automate accounting processes, in order to fill the gaps that traditional systems have left unattended.
Join us on November 22 to hear from our Developers and Designers as they share their experience in bringing this new generation of smart business software to life.
Our PALO IT experts will delve in to agile team dynamics, discuss our design process, and of course, share their experience in working with Clojure!
---
PROGRAM OVERVIEW
Introduction to Eleven
Presentation of the team and product.
PALO IT end-to-end approach
From research to development: design thinking & agile team dynamics
Our tech expertise
Overview of the tech stack: Clojure & Datomic
---
AUDIENCE
> Designers, Developers & Tech Leads
> Project Managers
> Entrepreneurs, Startup & FinTech Enthusiasts
> Finance professionals
Startup Essentials: Marketing & Culture by Far ReachFar Reach
Marketing and Culture essentials for small businesses and startups. By Kate Washut and Megan Horn of Far Reach. Presented on 10/10/13 at I/OWA in Des Moines, Iowa. http://www.farreachinc.com
It's no secret. For recognition to really work, it should be given consistently all year long. In the spirit of the holiday season, we wanted to remind you how easy it can be to recognize your employees' accomplishments. And how recognition can truly change your organization. Here are 9 simple ways to recognize your employees.
http://www.biworldwide.com/en/white-papers/employee-engagement/get-our-free-tip-sheet-24-fast-and-fun-ways-to-recognize-employees
What Works in Silicon Valley Doesn't Work Everywhere: How to Apply Lean Start...Lean Startup Co.
What Works in Silicon Valley Doesn't Work Everywhere: How to Apply Lean Startup in Asia--and Win the Emerging Global Startup Wars by Kevin Dewalt
@kevindewalt SoHelpful
The Lean Startup Conference 2013
http://leanstartup.co/
Introduction to Objectives and Key Results. The Basics & FAQ of OKRs.Weekdone.com
Training presentation on OKRs - Objectives and Key Results - goal-setting methodology. Presented by Jüri Kaljundi, CEO & Co-founder of Weekdone, one of the world's leading OKR software providers and consultants.
Execution and Accountability - UBT Australia presentation RESULTS.com
In this presentation, Stephen Lynch takes UBT members though some of the key factors that will help to improve Execution and Accountability in your business
Stephen Lynch is the Chief Operating Officer of RESULTS.com. He is responsible for researching and developing the strategic planning and business execution practices that are incorporated into the RESULTS.com software and consulting services.
SaaSFest 2015: Improve Your Retention With This One ChangeDavid Cancel
The key to sustainable growth comes down to aligning your internal and external incentives with your customers.
These slides show you how to align your companies incentives and increase customer retention and satisfaction. Lessons learned from Compete, Performable, Ghostery, HubSpot and now Driftt.
Video version: https://youtu.be/OY-HebjR-bA
If you aren’t connecting with your channel sales reps on a weekly basis, you’re likely not a priority for them. Even without a huge budget or hours of extra time, there are simple things you can do to stay top-of-mind. Choose to do something from this list once a week to get attention, show appreciation or reward results.
Hostpipe's Strategy Discovery Sessions consist of:
1. Get to Know You
2. Objectives - SMART Objectives
3. Analysis - Analyse existing marketing collateral
4. Lightbulb - One standout strategy which will transform your business
5. Strategy - Several definable strategies which will enable your business to grow and scale
OKR & Business Objectives - Agile Evangelists Webinar talk April 2020Michelangelo Canonico
Introduction on OKR, some problem with OKR and presentation of the OKR Visual Canvas to restore narrative coherence and improving sharing understanding
Agile2016: Stop Using Agile with Waterfall Goals: Goal Agility with OKR Felipe Castro
Slides from my talk during Agile2016. Although we have been using Agile mindset and processes tactically, when it comes to strategy and goal setting the waterfall command&control mindset is still the norm.
Most organizations are still using an annual, waterfall, top-down process to create a static set of goals that conflicts directly with Agile.
This talk shows how to define agile goals using OKR (Objectives and Key Results), the goal setting framework adopted by Google, Twitter, LinkedIn and Dropbox.
An Outcome Measurement Model: Is your Agile Adoption Moving the Needle?Cprime
The Version One Annual State of Agile survey indicates that 94% of organizations are practicing Agile in one way, shape, or form.
But what might this investment yield besides an Agile label? In many cases, it appears that organization leaders cannot produce concrete data to meet this ask, or articulate the gain clearly using measures that count and impact the bottom line.
One solution is to begin with the desired outcomes driving the adoption and identify both leading and lagging indicators to gauge whether the change initiative is moving the needle and impacting the bottom line. This approach has been successful because it creates alignment and accountability.
Join Michael McCalla, technology leader, transformation specialist, avid agile practitioner and founder of Lean Agile Intelligence, for this interactive session, and learn how this outcome measurement model can help you start changing the conversation!
In today's fast-paced marketing environment, it's important to keep your team focused on what will have the most impact on sustainable growth. In this session you’ll learn the methodology behind the fastest growing companies innovating and disrupting the status quo. Walk away with tactics to drive alignment across your entire team and make an even bigger impact on your company’s mission.
Wouldn't it be great if no one could argue with your roadmap? Wouldn't it just rock if you could cut through the endless debates and circular arguments, get to consensus, and just execute?
I'm Bruce McCarthy, Founder and Chief Product Person at UpUp Labs. In 20 years as a product person, I've built a roadmapping methodology on 7 pillars:
* Strategic Goals
* Generate Ideas
* Objective Prioritization
* Shuttle Diplomacy
* Benefit-oriented Themes
* Appropriate Format & Cadence
* Punctuated Equilibrium
At last year's ProductCamp, my standing-room-only session on prioritization was a huge hit with product people. This year I've focused on translating your priorities into a roadmap that will inspire your whole team to buy-in, stick with it, and over-deliver.
Lean Stack - A Story Of Continuous ImprovementLukas Fittl
Talk at Tools4AgileTeams '13 explaining how we iterated on our Lean Stack framework over the last 3 years.
From being risk-focused to focusing on the constraints in a business' customer factory.
Brief Summary of the Product Owner Guidebook.
This presentation will give ideas about what you will get from this book.
This book is organized into ten Chapters,
Chapter 01: Leadership Contribution to Product Management
Chapter 02: Customer Contribution to Product Management
Chapter 03: Technology Contribution to Product Management
Chapter 04: Organizational Cultural contribution to Product Management
Chapter 05: High-Performance team contribution to Product Management
Chapter 06: User Experience in Product Management
Chapter 07: Process Contribution to Product Management
Chapter 08: Marketing Management Contribution to Product Management
Chapter 09: Case Studies & Learning
Chapter 10: Conclusion
Execution and Accountability - UBT Australia presentation RESULTS.com
In this presentation, Stephen Lynch takes UBT members though some of the key factors that will help to improve Execution and Accountability in your business
Stephen Lynch is the Chief Operating Officer of RESULTS.com. He is responsible for researching and developing the strategic planning and business execution practices that are incorporated into the RESULTS.com software and consulting services.
SaaSFest 2015: Improve Your Retention With This One ChangeDavid Cancel
The key to sustainable growth comes down to aligning your internal and external incentives with your customers.
These slides show you how to align your companies incentives and increase customer retention and satisfaction. Lessons learned from Compete, Performable, Ghostery, HubSpot and now Driftt.
Video version: https://youtu.be/OY-HebjR-bA
If you aren’t connecting with your channel sales reps on a weekly basis, you’re likely not a priority for them. Even without a huge budget or hours of extra time, there are simple things you can do to stay top-of-mind. Choose to do something from this list once a week to get attention, show appreciation or reward results.
Hostpipe's Strategy Discovery Sessions consist of:
1. Get to Know You
2. Objectives - SMART Objectives
3. Analysis - Analyse existing marketing collateral
4. Lightbulb - One standout strategy which will transform your business
5. Strategy - Several definable strategies which will enable your business to grow and scale
OKR & Business Objectives - Agile Evangelists Webinar talk April 2020Michelangelo Canonico
Introduction on OKR, some problem with OKR and presentation of the OKR Visual Canvas to restore narrative coherence and improving sharing understanding
Agile2016: Stop Using Agile with Waterfall Goals: Goal Agility with OKR Felipe Castro
Slides from my talk during Agile2016. Although we have been using Agile mindset and processes tactically, when it comes to strategy and goal setting the waterfall command&control mindset is still the norm.
Most organizations are still using an annual, waterfall, top-down process to create a static set of goals that conflicts directly with Agile.
This talk shows how to define agile goals using OKR (Objectives and Key Results), the goal setting framework adopted by Google, Twitter, LinkedIn and Dropbox.
An Outcome Measurement Model: Is your Agile Adoption Moving the Needle?Cprime
The Version One Annual State of Agile survey indicates that 94% of organizations are practicing Agile in one way, shape, or form.
But what might this investment yield besides an Agile label? In many cases, it appears that organization leaders cannot produce concrete data to meet this ask, or articulate the gain clearly using measures that count and impact the bottom line.
One solution is to begin with the desired outcomes driving the adoption and identify both leading and lagging indicators to gauge whether the change initiative is moving the needle and impacting the bottom line. This approach has been successful because it creates alignment and accountability.
Join Michael McCalla, technology leader, transformation specialist, avid agile practitioner and founder of Lean Agile Intelligence, for this interactive session, and learn how this outcome measurement model can help you start changing the conversation!
In today's fast-paced marketing environment, it's important to keep your team focused on what will have the most impact on sustainable growth. In this session you’ll learn the methodology behind the fastest growing companies innovating and disrupting the status quo. Walk away with tactics to drive alignment across your entire team and make an even bigger impact on your company’s mission.
Wouldn't it be great if no one could argue with your roadmap? Wouldn't it just rock if you could cut through the endless debates and circular arguments, get to consensus, and just execute?
I'm Bruce McCarthy, Founder and Chief Product Person at UpUp Labs. In 20 years as a product person, I've built a roadmapping methodology on 7 pillars:
* Strategic Goals
* Generate Ideas
* Objective Prioritization
* Shuttle Diplomacy
* Benefit-oriented Themes
* Appropriate Format & Cadence
* Punctuated Equilibrium
At last year's ProductCamp, my standing-room-only session on prioritization was a huge hit with product people. This year I've focused on translating your priorities into a roadmap that will inspire your whole team to buy-in, stick with it, and over-deliver.
Lean Stack - A Story Of Continuous ImprovementLukas Fittl
Talk at Tools4AgileTeams '13 explaining how we iterated on our Lean Stack framework over the last 3 years.
From being risk-focused to focusing on the constraints in a business' customer factory.
Brief Summary of the Product Owner Guidebook.
This presentation will give ideas about what you will get from this book.
This book is organized into ten Chapters,
Chapter 01: Leadership Contribution to Product Management
Chapter 02: Customer Contribution to Product Management
Chapter 03: Technology Contribution to Product Management
Chapter 04: Organizational Cultural contribution to Product Management
Chapter 05: High-Performance team contribution to Product Management
Chapter 06: User Experience in Product Management
Chapter 07: Process Contribution to Product Management
Chapter 08: Marketing Management Contribution to Product Management
Chapter 09: Case Studies & Learning
Chapter 10: Conclusion
Developing Organization's Vision, Mission and ValuesSeta Wicaksana
Together, the vision, mission, and values statements provide direction for everything that happens in an organization.
They keep everyone focused on where the organization is going and what it is trying to achieve. And they define the core values of the organization and how people are expected to behave.
Creating a mission, values and vision makes a statement as to how a company and its personnel will interact with the consumer, its colleagues and even competitors.
The value, mission and vision statements of a company are the foundation on which all business is conducted and decisions are made.
This presentation will help you understand how to:
Develop short- mid- and long-term business, sales and marketing goals and related objectives
Prepare your corporate Mission and Vision statement
Understand brand positioning and its importance
Recognize ideal target clients
Determine competitive factors that affect your market position
Define the elements that will shape your marketing budget
The first of three capability building seminars for the Northern Ireland Food & Drink sector. This session looks at strategic planning, when, how and why you need to do it (whatever your business).
Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career
guidance and for Professionals for soft skills enhancements. I am working on speading , sharing
knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx.
Also https://dl.dropbox.com/u/83265908/Links-events.xls has links for all ppt files.
Read http://tl.gd/jm1gh5
Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct
free training/ workshop seeking help of existing platforms like rotary,etc
Kindly spread to your friends.Thank you!
- Earthsoft Foundation of Guidance
Let us make earth little softer..
Content marketing for search and staffing webcastLinkedIn Europe
Slides from the webcast that took place on the 11th October 2017. Content:
1. Importance of Content Marketing
2. 3 Core Audiences (Client, Candidates, Consultant)
3. Anatomy of a Great Post
4. Curate vs. Create
Getting funded sometimes seems like a career itself (and indeed it is a big part of the CEO’s responsibilities). In order to succeed, need to understand both the rules of the game and the equipment – without these you may squander some of your most valuable resources - time and relationships. Two keys communication tools are the Executive Summary and the PowerPoint Presentation (Pitch Deck). This forum will help you understand how these tools are used to generate a face-to-face meeting, make a persuasive and memorable presentation, and then follow through with the details needed for investors to begin their due diligence process.
Not your Grandfather's Business Plan Writing Workshop by Thadeus GieddThadeus Giedd
The questions you should be asked (or should have been) and the items that should be addressed prior to starting the business plan writing process.
A different style, but I think the correct starting approach to tackling writing a business plan.
Strategy to Execution: Tips to Execute Your Strategy With Excellence.Avi Mizrahi, MBA, BBA.
Strategy is sexy. Execution is really difficult. Perhaps that's why so many strategic initiatives fail. I believe that transitioning from strategy to execution is the biggest challenge facing today's organizations. Execution is a leader's job and this presentation will lay out a practical approach to ensure your strategy is executed with excellence.
By Jeff Maggioncalda, CEO of Coursera
Jeff's background is phenomenal. Before joining Coursera as CEO two years ago, he co-founded Financial Engines, one of the biggest & hottest fintech companies in Silicon Valley at the time, together with the Nobel Prize in Economics winner Bill Sharpe; he then sold it for… $3B 勞
7. Group work
In groups
consider
the basic
questions
and
return
with your
answers?
• What other additions to the
circle could be added and
why?
• Do you think your company
requires detail?
• What are the benefits of both
models?
8. Where
do we
want to
go
How do
we get
there
Where
are we
now
World Health Organisation Model has 7 sections
11. Quick Quiz
• to provide fast and easy video access and the
ability to share videos frequently
?
• to give people the power to share and make the
world more open and connected.
?
• To be the world’s greatest kids’ brand
?
• bring inspiration and innovation to every athlete* in
the world.
*If you have a body, you are an athlete.
?
• to offer a wide range of home furnishing items
of good design and function,
excellent quality and durability,
at prices so low that the majority of people can
afford to buy them.
?
12. • to provide fast and easy video access and the
ability to share videos frequently
YOUTUBE
• to give people the power to share and make
the world more open and connected.
FACEBOOK
• To be the world’s greatest kids’ brand
TOYS R US
• bring inspiration and innovation to every
athlete* in the world.
*If you have a body, you are an athlete.
NIKE
• to offer a wide range of home furnishing items
of good design and function,
excellent quality and durability,
at prices so low that the majority of people can
afford to buy them.
IKEA
13. Group work
In groups
consider
the
following
• Where are you now?
• How do your customers
perceive you?
• How do your staff see your
direction and delivery?
• Look at your current statements
and other great statements.
• Use sticky notes and brain
storm some buzz words and
place them on the boards. Do
NOT worry about articulation at
this point.
24. Quick Quiz
• World Class tube for a world class city
?
• To build a place where people can come to find and
discover anything they might want to buy online"
?
• We create happiness by providing the finest in
entertainment
for people of all ages, everywhere."
?
• Affordable solutions for better living
?
• The World's Premier Food Company, Offering
Nutritious, Superior Tasting Foods To People
Everywhere
?
25. • World class tube for a world class city
London Underground
• To build a place where people can come to find and
discover anything they might want to buy online
Amazon
• We create happiness by providing the finest in
entertainment
for people of all ages, everywhere.
Disney
• Affordable solutions for better living
Ikea
• The World's premier food company, offering
nutritious, superior tasting foods to people
everywhere
Heinz
26. Group work
In
groups
consider
what the
future
looks
like for
your
industry
in 5-10
years
• What media represents
your company best?
• Bullet point the cover story
or TV advert.
• Think quantitative in either
numbers, SAR, Market
share, geography
27. • Involve your teams, focus groups,
customer surveys and management
People
• Think well into the future and be
ambitious
Perspective
• Consider the exercises you did earlier
and adapt to suit your own company’s
ability to accommodate staff opinion
The ‘How’
33. Development
Invest in 12
month Manager
development
Scheme
Deliver World
Class customer
service training to
all front line staff
Create 4 new
products/services
34. Group work
In groups
consider
the
examples
and
discuss
what your
own
company
measures
could be
and how
best to
quantify
them
• What time lines should be used
regarding measurements?
• How often should they be
reviewed?
• What actions should take place
after review?
35.
36. Group work
In groups
discuss
the
measures
that you
have
chosen.
• How does it translate into a
scorecard?
• How can the Scorecard be
used?
• Who will see the scorecard?
• What will happen if goals are
exceeded or not achieved?
38. Measure Figures Progress Change
Example Customer
satisfaction
Rebranding % increase
in sales
Source Surveys/MB
WA
Project Plan Financial
Data
Period Quarterly Monthly Weekly
39. Group work
In
groups
discuss
the KPIs
you will
use in
your
company
• What data sources will you
use?
• How will you use them
• What targets will you set?
• What will you do if targets
are exceeded or do not meet
the required standard?
K+N Harvard Business school did research that showed the most successful companies had all of the above in common.
What is a Strategic Plan? Make it simple do not over complicate things as it needs to be understood by all levels of staff to garner success.
In groups consider the basic questions and return with your answers? What other additions to the circle could be added and why? Do you think your company requires detail? What are the benefits of both models?
World Health Organisation Model – What format should your company take?
Throw the question to the floor and move on.
Read the Mission Statements above and tell me what companies you believe they belong to? Maybe get group to write answers and provide a prize
If you can name a company just by its mission statement it has obviously done a good
In groups consider where are you now? How do your customers perceive you? How do your staff see your direction and delivery? Look at your current statement? Look at other great statements. Use sticky notes and brain storm some buzz words and place them on the boards. Do NOT worry about articulation at this point.
This is our mission statement – It basically illustrates our present and our purpose. Type or write Mission Statement and place on wall if completed. Encourage Companies to involve their staff and management teams and explain that this is just showing you the process. They may want to consider surveys or focus groups.
A = Where are we now
Z = Where are we going
How are we perceived by our team? Our Customers? Our Stakeholders?
What are our strengths, Weaknesses, Opportunities and threats?
How long do we have to achieve our goals. Make them Specific, Measurable, Achievable, Realistic and Timely
1, 3 and 5 years…Maybe 10 years, just make sure you have periodical strategic meetings to ensure that you are on track.
Once all this is complete you can take a hollistic view of your company or balanced scorecard view, which we will discuss in more detail in the future inshAllah.
Read the Vision Statements above and tell me what companies you believe they belong to? Maybe get group to write answers and provide a prize
Answers
In groups consider what the future looks like for your industry in 5-10 years. What media represents your company best? Let the group chose the publication or media outlet. Bullet point the cover story or TV advert. Think quantitative in either numbers, SAR, Market share, geography
Let us recap…. Strategic Plan, Clear vision statement, clear mission statement. K+N Harvard Business school did research that showed the most successful companies had all of the above in common.
KPIs, metrics, dashboards, performance scorecards are all measures…. The balanced scorecards take a mix of measures. There are many models that are used according to a company’s needs but I’ve taken a basic concept here with the four most common ones.
In groups consider the examples and discuss what your own company measures could be and how best to quantify them? What time lines should be used regarding measurements and how often should they reviewed? Give handouts with boxes to complete their work. These will be handed back in to enable you to produce a report to the MD at the end of the sessions.
How does this Strategic Plan differ from the generic model taught? What are the targets? What do you think each line indicates? Who will see this scores? Why are they useful? Who will act on them? How can we get a more accurate picture and do route cause analysis?
In groups discuss the measures that you wish to use? When are they going to be reviewed? Why select this time frame? What are the benefits? How can the Scorecard be used? Who will see the scorecard? What will happen if goals are exceeded or not achieved?
KPIs, Performance Measures, Dashboard, Metrics – Basically how we measure the business achieving its goals – This is the scorecard part of the balanced scorecard.
How we set them including targets
What goes in them
How do we use them
In groups discuss the KPIs you will use in your company? What data sources will you use? How will you use them and what targets will you set? What will you do if targets are exceeded or do not meet the required standard?
Tell them what you have told them. Give feedback sheets that are not generic but relevant to the course and are specific. Ask what actions will they take away from the day and utilise in their own work place? What conversations will take place?