This document provides an introduction to OKRs (Objectives and Key Results). It defines what OKRs are, explains that they should be SMART (Specific, Measurable, Attainable, Relevant, Time-Bound). The document outlines best practices for setting OKRs including having 2-3 objectives per level, setting them quarterly, and updating bi-weekly or monthly. It provides an example of OKRs for increasing the number of stores by 20% and shows how to present OKR progress. The workshop portion of the document involves brainstorming and setting OKRs for the workshop and launching an online gift shop.

1. OKRs
1
Deliverables and Organisational
Improvements
Maiia Syta
OKRssettingworkshop

2. Warm up!
Think about what you already know about OKRs.
Write three of these facts on a sticker, and be ready to state them when
asked.
2

3. Say hello...
On an A4 paper, write down the following in nice readable BIG letters
● First name and last name
● City of origin
● Company you work for / industry you work in
● Your role / what you do
● Hobby
● Write one question you want answered, or one thing you want to be
able to do as a result of the training.

4. Make teams
Find someone who works in the same (type
of) company
Or find someone who has similar
expectations

5. Team work
Use stickers from the warm up
exercise to create an OKR
mindmap.
10 minutes
A volunteer form each team
presents a mind map.
5

6. What’s an OKR?
I will (Objective) as measured by
(this set of Key Results).
6
Definition

7. OKRs should be SMART
OKRs help to reduce noise and focus on the essentials
7
Definition

8. Challenging
8
Feasible
OKRs

9. Objectives
The “what”
● Aspirational
● Challenging
● Qualitative
● Time bound
● Unambiguous
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Key Results
The “how”
● Measurable &
Quantifiable
● Objectively gradable
● Achievable
● Usually numerical
● Actionable
● Tangible
● Outcome related
Tips&tricks

10. Benefits why use OKRs
● Disciplines thinking (the major goals will surface)
● Communicates accurately (let’s everyone know
what is important)
● Establishes indicators for measuring process (show
how far along we are)
● Focuses effort (keeps organisations in step with
each other)
10

11. Objective 1: Increase the number of
stores by 20%
11
Key Results
● Select 40 new franchise candidates by March
● Train 30 of them before June
● Sign contracts with 25 of them before
September
● Open 20 stores before December
Example

12. Objective 1: Increase the number of
stores by 20%
12
Key Results
● Select 40 new franchise candidates by March
● Train 30 of them before June
● Sign contracts with 25 of them before
September
● Open 20 stores before December
Example

13. 13
Name R&D O OKRs Progress Score
QA Guild
O1: Streamline
release across
tribes
O: Apply agreed common test procedure and practices 45% 0.8
K1: Implement test-driven development in 3 new
development teams 66%
K2: Create consolidated REST API report 70%
K3: Make sure satisfaction score of product management and
PS to testing is at least 75% 0%
Architecture
Guild
O1: Streamline
release across
tribes
O: Review and improve our data security procedures 70% 0.9
K1: For learning, review security policies of 5 other companies 100%
K2: Contact external penetration testing at least 2 different
software packages 50%
K3: Document out backup policies and make sure they are
implemented in 7 tribes 60%
CX tribe
O2: Deliver the
whole
Backbase 6 to
the first
customer
O: Ensure Backbase 6.10 is ready to go live with a first
customer 80% 0.6
K1: Documentation is uniformly available on my.backbase.com 50%
K2: Security requirements met (owasp top 10), no high or
medium issues 90%
K3: Passed penetration testing 100%

14. Best practices
2-3 Objectives per level
Set quarterly
Update bi-weekly or monthly
3-5 Key Results per each objective
Archiving 70% of set key results is already a success
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15. Best practices
Archiving 70% of set key results is already a success
15
WHY?

16. Brainstorm "Set OKR for this workshop”
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Workshop
1. Create ideas on sticky-notes (5 minutes),
2. Pitch each idea (10 minutes), 3 idea per
person
3. Group them in logical areas & name groups
(5 minutes),
4. Create Objective per group and vote to
choose the best objective(s) (5 minutes)
5. Create 3 Key Results

17. Present
17

18. Brainstorm "Set OKR for launching on-
line gift shop ”
18
Workshop
1. Create ideas on sticky-notes (5 minutes),
2. Pitch each idea (10 minutes), 3 idea per
person
3. Group them in logical areas & name groups
(5 minutes),
4. Create Objective per group and vote to
choose the best objective(s) (5 minutes)
5. Create 3 Key Results
Organizational structure is Sales, Finance, Tech, Marketing,
Merchandising, Customer Support, Admin/HR.

19. Align
19

20. Update progress
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21. Thank you!
Questions/Suggestions about OKRs?
Contact: Maiia Syta, Principle Agile Coach at R&D,
Maiia@backbase.com