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Strategic workforceplanning
Strategiccompetence andtalent developmentismuchmore thanjust
puttinga "strategic" label onitsHR work.It is a new wayto use the
toolsand resourcesthatare oftenlackinginthe past.It involvesmoving
away fromtactical and transactionprocessestowardsaholistic
approach whichadaptsthe businessandorganizationaldevelopmentto
itsneedsandpotential.Itincludesbothhardfactors,such as
organizational structure ,processesandtechnology,andsoftfactors
such as culture,leadershipandgoals.Whatare the bestprinciplesand
practicesof your strategicplanning?
”TalentfactoryInc.”
Swedishelite sporthaslongbeenused toutilize limitedresourcesand
do a fantasticjobframe of youngtalentinbothteamsports and
individualsports.Teamsportsoftenhave shortercyclesandamore
evenflowwhileindividualsportssuchas tennisandathleticshave had
longercyclestoget the talentsof worldclass.Of course thisdependson
the numberof practitioners,pattern andexposure mm.Whatis
interestingwiththe sport'sview of talentishow differentbranches
changes experiencesandreceivedhelpfromeachother. Ithave created
a commonbasic model fortalentdevelopment.Forexample,inapre-
season youmightsee interactionbetweendifferentcraft of
physiologists,suchasathletics,strengthsports,wrestlingorboxing wich
couldbe of greatbenefitforskiers,hockeyplayersorfootball players.
Today manyAssociations talkaboutmaking"talentfactory"so
attractive that itreallycouldbe an alternative alsofor"home comers"
whostalledorafter5-10 years of professionalcircuswouldgetaboost
intheircareer.It createsan environmentandanatmosphere where
everyone will enjoyandthose returningfromabroadcanfeel secure or
prepare fora more lucrative contractor to seekanalternative career.In
these cases,itmay require anothermore projectorientedinteraction
between sponsors, coaches, executives, managers and talent scouts, etc.
Like sportconditions,we can see an increasedneedforastrategically
orientedskillswhichcross-functionalcollaborationbetween
management,HR , managers,finance,marketing,IT andother
functionsexercised.Itrequires anintense"clustering"workbetween
the functionstoworkand investmenttodeliverthe expectedresults.
Here,HR oftenfallenshort,because theydonthave accesstobusiness
knowledge orhave sufficientknowledge of the company'scustomers or
business.Strategicworkforce planningrequirescollaborationbetween
HR professionals,managersandleaders.Getaccessto and
understandingof businessdataandanalysisandapplyingadvanced
technologysolutionstointegrate differentsourcesandstakeholders.
Crossfunctionalinventory
For long-termcompetence requiresfocusingona value-creating
culture and management:
• What will attractthe target audiences?
• What commitmentisexpectedof ourmanagersandemployees?
• Howdo we create an understandingof the performance required?
What attract the targetgroupsinclude:betterunderstanding,better
educationandbetterteamwork.
If the companywantsto grow,the firstquestionis - How do we attract
the employees?
How dowe engage people?If we canlink performance and
remunerationof amanagementsystemthatenhancesorganizational
strategy?
How to create an understandingof the performanceanddirection?
Whenthere isunderstandingof the performance thatisrequiredisto
be automaticallyable tochoose ahealthybehaviorthanwhen
limitation,discipline,managementorcontrol isnotworking.With
understanding,people canhelptoinspire otherstocreate a culture of
improvement.
You needlotsof discipline todo what isneeded.
o That there isa balance betweenbehaviorandpolicies.
o That management'svisionandgoalsare establishedamongpeople
and to speakthe same "language".
o That feedbackoccursand focusesontargetsand improvement.
o That you practice whatyou preach.Have a highunderstandingof
leadershipandhow tomanage feelingsandbehaviors.
Workforce planningandtalentdevelopmentneedstobecome more
analytical andsystematic,butthatdoesnotmeanyou can treat people
as "objects".Itmeansthat yourun the personnel management program
inline withthe businessstrategygoals.Specifically,the focuson"best
practices"and the responsibilityandauthority.Itwill adaptinthe long
termand free upboth the talentandpotential toachieve the long-term
developmentforthe company'sbusiness.
Impact on hr processes.
Withover20 yearsof experience inleadershiptrainingthrougha
varietyof research-basedprograms.Fromhavingworkedwithopen
coursesto establishanddelivercontenttothe Academies,we cannow
see howcompaniesandorganizationstoil,toconcretize andmanage its
total needsforskillsandtalent.
We notice anincreasingneedforspecifictargetedinterventionswith
highefficiencyrequirements,withlessandlesstimeavailable for
relevanteducation.Thishasalsomeantthat traditional analyzesof
needsandsolutionsare nolongerable toimplementsustainable"
businesscase ",theyare simplyoutdated.
Oldideasabout world'sbesteducationandexperienceare nolonger
sufficientbuthashave givenwayto more and more specific
requirementstofocusedareasof concern.
Impact on skills development
In the midstof the paradigmshiftwe cansee a future and a great
opportunityinorganizations'needfortransparencyandcommon
approaches.The basicneedsremain,andone of the mosteffective
waysto change and developpeople'sbehavioristoworkwith
feedback.Inmanagementtrainingexerciseoften onconstructive
feedbackanditis somethingthe participantsappreciatedmost.
Withthe helpof IT technologyandresearchinthe social media,
todaywe have come a longway andcan offerhelpandsupportto
develop future professional environments. Thisappliesbothforshort
quickactionfor more comprehensive effortsforeducation
academies.
”one of the most effective
ways to change and
improve people’s behavior
is to work with feedback…”
What are your needs for future skills and talent development?
Blended Learning
What if you coulddevelopawayinwhichpeople inthe workplace feel
motivatedtogive eachotherthe knowledge andfeedback,withoutfor
that matterneededtogoweeklongtraining?
We foundthe answertomany of our questionsaboutthe increasedjob
training,ina modernmix of " blendedlearning"withsocial mediaasa
knowledge carrier. Social mediaresearchshowsthatthe infrastructure
and "crowd-learning"canserve asa bridge to a qualitative andcost
effectivetalent development.
Blendedlearningreferstoa mixture of differentlearningenvironments.
Blended learningcombinestraditional classroommethodswithmore
moderncomputerbasedactivities.Blendedlearningisakindof flexible
learning,butitisnot quite the same.Flexible learningcantake place
entirelyata distance,whileblendedlearningalwayscontainssome
Physical meetings.
The industryhaslong talkedaboutthe needtofindnew waysof
workingtobe able tocorrect lengthandformat forthe more modern
courses.Today,we are usingnew technologytoreachthe visionof an
efficientlearninginacompletelydifferentwaythanbefore.
CROWD LEARNING
Newfindingsandstudiesof ourbehaviorsshow ahighratioof social
learningusingPDAsandmobile phones.We are ina major paradigm
shiftfromstationarytomobile content consumption,fromowning
knowledge toofferknowledge,fromteacher-ledtraininginphysical
space to social learning(crowd- learning) invirtualspace
Social patterns and learning
Crowdlearningisa new contemporarywaytoencourage learningin
groupsthroughsocial media.The individualsincludedintrainingor
follow-upinthe Missionmayorquestionsthattheyshouldanswerby
givingoutintoeverydaylife,forexample, visitthe Intranetandreadon,
interview anoldercolleague,observingcustomers,collaborate with
anotherdevice orobserve colleague'smeetingwiththe customer,etc.
The data submittedintext,photoorfilm.Thengive eachother
feedbackandyoualso get feedbackontheirfeedback.
The pedagogywithinthe crowdlearningbasedonthe searchforanswer
and getfeedback.Bytellingotherswhatyouhave observedand
reflectedupon.Itismore reminiscentof whatcanbe achievedina
physical group learningthanatraditional e-learning.
Crowdlearninginvolvessharedlearning,whichinitsbasicreminiscent
”Crowd learning
encourages
learning in
groups through
social media…”
of Blake & Mouton“Synergogy”(1984), and isavailable asa fully
developedtechnology,(spin-off fromthe Universityof Lund).The
technologyisnotnew,hasbeenusedanddevelopedover7-8yearsat
university,butsince one yearnow outamong companies.Itisusede.g.
AxisGlobal inductiontraining.
“Synergogy” – self-convincing learning
In behavioral training,there is adesire tobe able toapplyself-convining
learninginothereducational context,forthe group'sabilitytolearn
fromeach other.So far,the developmenthasbeenslowedbythe major
changesinthe practicesof the traditional teacher-ledadministration
and to redoparts of the piece asneededtofitintothe model of
"synergogik".ThroughCrowdlearningwouldseriouslyadaptdifferent
materialsandlearningsituationstodifferenttargetgroup'sneedsand
mission.“Synergogy”has well-documentedstudiesonappropriateways
to workwithlearning.Bygoingfrom"teachersandservice tothe
expandedgrouplearningwithmeasurable synergies"canexhibitboth
higherearningsasa more motivatedlearning.“Synergogy”talkabout
different target groups or learning and practice and differ among others.
a on the knowledge,skillsandattitudesaffectlearningenvironments
and materials.Withthe helpof crowd learning,we now see
opportunitiestoconnecteffective learningwithanefficient
infrastructure.
Platform for social learning
What we can show is a great potential forsavingswhile maintainingor
evenhigherpowerinatrainingeffort.Ourexperienceshowsthatitis
onlynowit issufficientlycost-effective andpractical toallocate the cost
of investmentinskillsandtalent developmentaccordingtothe industry
"10, 20, 70" model inwhich10% accountsfor instructor-ledtraining,
20% coaching/ mentoringand70% clean-jobtraining.
Interested?
To demonstrate the potentials,challengesandexpectedresults
suggestedyouto carry out an inventorywhere we togetherthroughthe
lightsneedsandopportunitiesforyouto adopt"blendedlearning"from
a holisticperspective,basedonyourorganization.
Contact
goran@change.se

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Strategic Competence Capability

  • 1. Strategic workforceplanning Strategiccompetence andtalent developmentismuchmore thanjust puttinga "strategic" label onitsHR work.It is a new wayto use the toolsand resourcesthatare oftenlackinginthe past.It involvesmoving away fromtactical and transactionprocessestowardsaholistic approach whichadaptsthe businessandorganizationaldevelopmentto itsneedsandpotential.Itincludesbothhardfactors,such as organizational structure ,processesandtechnology,andsoftfactors such as culture,leadershipandgoals.Whatare the bestprinciplesand practicesof your strategicplanning? ”TalentfactoryInc.” Swedishelite sporthaslongbeenused toutilize limitedresourcesand do a fantasticjobframe of youngtalentinbothteamsports and individualsports.Teamsportsoftenhave shortercyclesandamore evenflowwhileindividualsportssuchas tennisandathleticshave had longercyclestoget the talentsof worldclass.Of course thisdependson the numberof practitioners,pattern andexposure mm.Whatis interestingwiththe sport'sview of talentishow differentbranches changes experiencesandreceivedhelpfromeachother. Ithave created a commonbasic model fortalentdevelopment.Forexample,inapre- season youmightsee interactionbetweendifferentcraft of physiologists,suchasathletics,strengthsports,wrestlingorboxing wich couldbe of greatbenefitforskiers,hockeyplayersorfootball players. Today manyAssociations talkaboutmaking"talentfactory"so attractive that itreallycouldbe an alternative alsofor"home comers" whostalledorafter5-10 years of professionalcircuswouldgetaboost intheircareer.It createsan environmentandanatmosphere where everyone will enjoyandthose returningfromabroadcanfeel secure or prepare fora more lucrative contractor to seekanalternative career.In these cases,itmay require anothermore projectorientedinteraction between sponsors, coaches, executives, managers and talent scouts, etc. Like sportconditions,we can see an increasedneedforastrategically orientedskillswhichcross-functionalcollaborationbetween management,HR , managers,finance,marketing,IT andother functionsexercised.Itrequires anintense"clustering"workbetween the functionstoworkand investmenttodeliverthe expectedresults. Here,HR oftenfallenshort,because theydonthave accesstobusiness knowledge orhave sufficientknowledge of the company'scustomers or business.Strategicworkforce planningrequirescollaborationbetween HR professionals,managersandleaders.Getaccessto and understandingof businessdataandanalysisandapplyingadvanced technologysolutionstointegrate differentsourcesandstakeholders.
  • 2. Crossfunctionalinventory For long-termcompetence requiresfocusingona value-creating culture and management: • What will attractthe target audiences? • What commitmentisexpectedof ourmanagersandemployees? • Howdo we create an understandingof the performance required? What attract the targetgroupsinclude:betterunderstanding,better educationandbetterteamwork. If the companywantsto grow,the firstquestionis - How do we attract the employees? How dowe engage people?If we canlink performance and remunerationof amanagementsystemthatenhancesorganizational strategy? How to create an understandingof the performanceanddirection? Whenthere isunderstandingof the performance thatisrequiredisto be automaticallyable tochoose ahealthybehaviorthanwhen limitation,discipline,managementorcontrol isnotworking.With understanding,people canhelptoinspire otherstocreate a culture of improvement. You needlotsof discipline todo what isneeded. o That there isa balance betweenbehaviorandpolicies. o That management'svisionandgoalsare establishedamongpeople and to speakthe same "language". o That feedbackoccursand focusesontargetsand improvement. o That you practice whatyou preach.Have a highunderstandingof leadershipandhow tomanage feelingsandbehaviors. Workforce planningandtalentdevelopmentneedstobecome more analytical andsystematic,butthatdoesnotmeanyou can treat people as "objects".Itmeansthat yourun the personnel management program inline withthe businessstrategygoals.Specifically,the focuson"best practices"and the responsibilityandauthority.Itwill adaptinthe long termand free upboth the talentandpotential toachieve the long-term developmentforthe company'sbusiness.
  • 3. Impact on hr processes. Withover20 yearsof experience inleadershiptrainingthrougha varietyof research-basedprograms.Fromhavingworkedwithopen coursesto establishanddelivercontenttothe Academies,we cannow see howcompaniesandorganizationstoil,toconcretize andmanage its total needsforskillsandtalent. We notice anincreasingneedforspecifictargetedinterventionswith highefficiencyrequirements,withlessandlesstimeavailable for relevanteducation.Thishasalsomeantthat traditional analyzesof needsandsolutionsare nolongerable toimplementsustainable" businesscase ",theyare simplyoutdated. Oldideasabout world'sbesteducationandexperienceare nolonger sufficientbuthashave givenwayto more and more specific requirementstofocusedareasof concern. Impact on skills development In the midstof the paradigmshiftwe cansee a future and a great opportunityinorganizations'needfortransparencyandcommon approaches.The basicneedsremain,andone of the mosteffective waysto change and developpeople'sbehavioristoworkwith feedback.Inmanagementtrainingexerciseoften onconstructive feedbackanditis somethingthe participantsappreciatedmost. Withthe helpof IT technologyandresearchinthe social media, todaywe have come a longway andcan offerhelpandsupportto develop future professional environments. Thisappliesbothforshort quickactionfor more comprehensive effortsforeducation academies. ”one of the most effective ways to change and improve people’s behavior is to work with feedback…”
  • 4. What are your needs for future skills and talent development? Blended Learning What if you coulddevelopawayinwhichpeople inthe workplace feel motivatedtogive eachotherthe knowledge andfeedback,withoutfor that matterneededtogoweeklongtraining? We foundthe answertomany of our questionsaboutthe increasedjob training,ina modernmix of " blendedlearning"withsocial mediaasa knowledge carrier. Social mediaresearchshowsthatthe infrastructure and "crowd-learning"canserve asa bridge to a qualitative andcost effectivetalent development. Blendedlearningreferstoa mixture of differentlearningenvironments. Blended learningcombinestraditional classroommethodswithmore moderncomputerbasedactivities.Blendedlearningisakindof flexible learning,butitisnot quite the same.Flexible learningcantake place entirelyata distance,whileblendedlearningalwayscontainssome Physical meetings. The industryhaslong talkedaboutthe needtofindnew waysof workingtobe able tocorrect lengthandformat forthe more modern courses.Today,we are usingnew technologytoreachthe visionof an efficientlearninginacompletelydifferentwaythanbefore.
  • 5. CROWD LEARNING Newfindingsandstudiesof ourbehaviorsshow ahighratioof social learningusingPDAsandmobile phones.We are ina major paradigm shiftfromstationarytomobile content consumption,fromowning knowledge toofferknowledge,fromteacher-ledtraininginphysical space to social learning(crowd- learning) invirtualspace Social patterns and learning Crowdlearningisa new contemporarywaytoencourage learningin groupsthroughsocial media.The individualsincludedintrainingor follow-upinthe Missionmayorquestionsthattheyshouldanswerby givingoutintoeverydaylife,forexample, visitthe Intranetandreadon, interview anoldercolleague,observingcustomers,collaborate with anotherdevice orobserve colleague'smeetingwiththe customer,etc. The data submittedintext,photoorfilm.Thengive eachother feedbackandyoualso get feedbackontheirfeedback. The pedagogywithinthe crowdlearningbasedonthe searchforanswer and getfeedback.Bytellingotherswhatyouhave observedand reflectedupon.Itismore reminiscentof whatcanbe achievedina physical group learningthanatraditional e-learning. Crowdlearninginvolvessharedlearning,whichinitsbasicreminiscent ”Crowd learning encourages learning in groups through social media…”
  • 6. of Blake & Mouton“Synergogy”(1984), and isavailable asa fully developedtechnology,(spin-off fromthe Universityof Lund).The technologyisnotnew,hasbeenusedanddevelopedover7-8yearsat university,butsince one yearnow outamong companies.Itisusede.g. AxisGlobal inductiontraining. “Synergogy” – self-convincing learning In behavioral training,there is adesire tobe able toapplyself-convining learninginothereducational context,forthe group'sabilitytolearn fromeach other.So far,the developmenthasbeenslowedbythe major changesinthe practicesof the traditional teacher-ledadministration and to redoparts of the piece asneededtofitintothe model of "synergogik".ThroughCrowdlearningwouldseriouslyadaptdifferent materialsandlearningsituationstodifferenttargetgroup'sneedsand mission.“Synergogy”has well-documentedstudiesonappropriateways to workwithlearning.Bygoingfrom"teachersandservice tothe expandedgrouplearningwithmeasurable synergies"canexhibitboth higherearningsasa more motivatedlearning.“Synergogy”talkabout different target groups or learning and practice and differ among others. a on the knowledge,skillsandattitudesaffectlearningenvironments and materials.Withthe helpof crowd learning,we now see opportunitiestoconnecteffective learningwithanefficient infrastructure. Platform for social learning What we can show is a great potential forsavingswhile maintainingor evenhigherpowerinatrainingeffort.Ourexperienceshowsthatitis onlynowit issufficientlycost-effective andpractical toallocate the cost of investmentinskillsandtalent developmentaccordingtothe industry "10, 20, 70" model inwhich10% accountsfor instructor-ledtraining, 20% coaching/ mentoringand70% clean-jobtraining. Interested? To demonstrate the potentials,challengesandexpectedresults suggestedyouto carry out an inventorywhere we togetherthroughthe lightsneedsandopportunitiesforyouto adopt"blendedlearning"from a holisticperspective,basedonyourorganization. Contact goran@change.se