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STRATECHI’S MARKET &
COMPETITIVE ANALYSIS
POWERPOINT
TEMPLATE
1
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Using this Stratechi.com Market Analysis Template
2
This 113 page market analysis template includes so much to get you jumpstarted on your presentation and problem
solving. There are a ton of useful, easy-to-edit, and well-designed slides for a comprehensive market analysis. Please
read the terms and conditions (last page) of this compendium. Thank you!
And, as always, I’m here to help and support. If you need to brainstorm or problem solve anything, set up some
coaching time on Stratechi.com.
All the best,
Joe Newsum
Founder of Stratechi.com
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Market & Competitive Analysis Table of Contents
3
4. Market Analysis Goals
5. Market Overview & Trends
6. Market & Industry Overview
7. Market Synthesis
8. Total Addressable Market
9. Historical Market Growth
10. Market Revenue Mix Example
11. Submarket Analysis
12. Adoption Curve Chart
13. Industry Analysis & Dynamics
14. Porter’s Five Forces Analysis
15. Porter’s Five Forces Details
16. Industry PESTLE Analysis Template
17. Market Map Example
18. Global Analysis Example
19. Global Analysis Details
20. Regional Snapshot Template
21. US Map Example
22. US Highlights Example
23. US Snapshot Template
24. Market Segmentation & Dynamics
25. Customer Trend Chart
26. Industry Growth Drivers Example
27. Industry Analyst Quotes
28. Market Segmentation Example
29. Customer Segmentation Analysis
30. Customer Metrics Chart
31. Customer Segmentation Metrics
32. Market Opportunity Example
33. Competitor Analysis & Dynamics
34. Competitor Share Donut Chart
35. Competitor Share Historical Example
36. Historical Competitive Share Percent
37. Overview of Competition
38. Detailed Overview of Competition
39. BCG Competitive Matrix Example
40. Competitive Metrics Chart Example
41. Product Competitive Analysis
42. Competitive Sales & Marketing Analysis
43. Company Profile Example
44. High-Level Competitor Profile
45. Detailed Competitor Profile
46. Product Feature Analysis Example
47. Value Proposition Competitive Map
48. Product Feature Comparison Chart
49. Product Feature Harvey Ball Example
50. Product Performance Spider Chart
51. Value Proposition Spider Chart
52. Customer Analysis & Segmentation
53. Target Buyer Profile Example
54. Buyer Persona Example
55. Customer Journey Template
56. Client Purchasing Funnel Example
57. End-user Segment Profile Example
58. End-user Pie Chart Blowout
59. Demographic Chart Slide
60. Preference Chart Slide
61. Device Usage Chart
62. Key Takeaways & Next Steps
63. Market Analysis Key Takeaways
64. Market Attractiveness Decision Matrix
65. 3 Horizons of Growth Example
66. ANSOFF Matrix Product Strategy Example
67. SWOT Analysis Example
68. Market Analysis Next Steps Example
69. Additional Framework Slides
70. KPI Slide Example
71. Project Plan Template Example
72. KPI Template Example
73. PESTLE Analysis Overview
74. PESTLE Analysis Examples
75. BCG Matrix Slide
76. Prioritization Matrix Example
77. Prioritization Matrix Template
78. Sustainable Competitive Advantage
79. Competitive Advantage Template
80. Pyramid Slide Example
81. Yin & Yang Slide Example
82. Three Box Framework Example
83. SWOT Analysis Worksheet
84. ANSOFF Growth Matrix Template
85. Editable US Map Example
86. Editable Global Map Example
87. Metrics Chart Example
88. Sales Pie Chart Example
89. Stacked Column Chart Example
90. Bubble Chart Example
91. Market Analysis Icons
92. People Icon Examples - background
93. Strategy Icon Examples - background
94. Transportation Icons - background
95. Chart Icon Examples - background
96. Technology Icon Examples - background
97. People Icon Examples
98. Strategy Icon Examples
99. Transportation Icon Examples
100.Chart Icon Examples
101.Technology Icon Examples
102.Market Analysis Images
103.Teamwork Image Examples
104.Progress Image Examples
105.Strategy Image Examples
106.Planning Image Examples
107.Additional Stratechi.com Templates
108.Excel Decision Matrix Example
109.Comprehensive SWOT Template
110.Service Benchmarking Example
111.Product Benchmarking Example
112.Service Brainstorming Template
113.Product Brainstorming Template
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MARKET ANALYSIS GOALS
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(INSERT INDUSTRY)
MARKET ANALYSIS
1. Develop a deeper understanding of current & potential markets
2. Understand the important dynamics and trends shaping markets and the
competitive landscape
3. Identify current and future issues and opportunities within markets and the
competitive set
4. Solidify strategies to capitalize on evolving market & competitive dynamics and
opportunities
5. Create a strategic plan of attack
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AGENDA
5
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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$0
$100
$200
$300
$400
$500
20XX 20XX 20XX 20XX 20XX 20XX
$0
$500
$1,000
$1,500
$2,000
$2,500
20XX 20XX 20XX 20XX 20XX 20XX
The $2B market is generating significant profit and growing due to shifting dynamics
6
Gym Software Services Market Sizing ($B)
+20%
Gym Software Market Sizing ($B)
Gym Software Market Key
Statistics
65%
Software as a
Service
76
Providers
$2B
Revenue
$500M
Profit
§ Over the past five years, the Gym Software market has grown 2X to $2 billion
§ The move towards SaaS has allowed providers to lower up-front costs and most
providers can implement in 3 months or less
§ In 20XX, profit for the average provider is 25% of revenue, up from 20% in 20XX
§ The market continues to consolidate with 30% less providers than 5 years ago
§ The market is projected to expand steadily over the next five years
§ As enterprise applications and interaction channels have proliferated, platforms
must be compatible and offer integration services
Gym Software Performance and Outlook
Source: XX Source: XX
+52%
Member
Marketing
Scheduling
Financials
Reporting
Integration
Key Features
Importance Pricing
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Market Overview: The Club Management market is in a phase of growth and fragmentation driven by
innovation and client growth around the globe
7
Market
Definition:
Club management software for gyms, fitness centers, country clubs to manage client marketing,
signup, membership tiers, upsell, class sign-up, service, communication, renewals, and loyalty
programs.
Geography: The focus is on the US market, but it is a global market, with attractive growth markets in Europe
and Asia as they are seeing a boom in gyms and fitness centers as consumer lifestyles are changing.
Client Target: The target clients are small-to-midsize gyms, fitness clubs, and country clubs (1-100 facilities) who
don’t have the scale to invest in a differentiated homegrown solution, though larger clients are
adopting solutions to keep up with innovation.
Feature Set: The core feature set has been online member mgmt., engagement, and service though the high-
growth areas have shifted to mobile apps, marketing acquisition, retention and upsell analytics and
capabilities, and financial management.
Competition: The 2 established incumbents are losing share as they are struggling to keep up with the innovation
of smaller players in member marketing, analytics, and mobile apps which is leading to a more
fragmented market.
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Total Addressable Market for the Club Management Software Market
• The total addressable market is $4 billion
which represents 80% market penetration
• The serviceable available market is $1.3
billion which is the current market revenues
• Our target market is $700 million which is
small-to-midsize companies
Target Market (Small-to-
Midsize)
$700 million
Serviceable Available
Market
$1.3 billion
Total Addressable Market
$4 billion
$35 m
Current Revenue
• We currently have ~5% share in our target
market
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MASTER 9
$250 $300 $375
$500
$600
$725
$850
$975
$1,100
$1,300
$2,500
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 5-YR FCST
$
Million
Market Revenue
Growth 20% 25% 13% 16%
The market has grown at a 20% CAGR to $1.3 billion, with a forecast to almost double in the next 5
years to $2.5 billion
26% 20% 20% 17% 21%
14%
Sources: XX, YY
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The Marketing / Loyalty & Scheduling / Billing subsectors have been growing rapidly, while the core
Member Management subsector has been stagnant
10
Online Scheduling
& Billing
20XX 20XX 20XX 20XX 20XX 20XX
Market Revenue Mix
Membership
Management
Marketing /
Loyalty
• Membership management is table
stakes, but customers aren’t willing to
pay the historic premium
• Online scheduling & billing has been
steadily growing as product
sophistication & ROI has improved, along
with ease of use and integrations
• The fastest growing subsector is
marketing & loyalty applications given
the ROI on churn reduction through
personalized save offers and lift in ad
spend utilizing social media and email
marketing
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While submarket 3 is the largest, submarket 1 is forecasted to have the most absolute growth at $450
million over the next 5 years
11
100
250
650
0
100
200
300
400
500
600
700
800
900
1,000
20XX 20XX 5-yr FCST
$
Millions
Submarket 1
Sources: XX, YY
200
400
700
0
100
200
300
400
500
600
700
800
900
1,000
20XX 20XX 5-yr FCST
$
Millions
Submarket 2
450
600
850
0
100
200
300
400
500
600
700
800
900
1,000
20XX 20XX 5-yr FCST
$
Millions
Submarket 1
• Explosive growth driven by mobile
use cases
• Submarket is quickly consolidating
through M&A
• Strong growth driven by marketing
ROI & analytics
• Most players adding feature sets
to better compete
• Decent growth driven by client
adoption and feature upsell
• The winners will have the full suite
solution
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We are in the high-growth market phase of the the industry adoption curve, with 40% of solution
penetration of the target clients
12
Total Percent
Adoption
EMERGING
MARKET
HIGH GROWTH
MARKET
MATURE MARKET
Time
Club Management
Software
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AGENDA
13
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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Porter’s Five Forces Analysis – Club Management Software
14
INDUSTRY
RIVALRY
SUPPLIER POWER BUYER POWER
POTENTIAL
SUBSTITUTES
POTENTIAL
ENTRANTS
• Low supplier power since only
suppliers are data and cloud
providers
• Low potential substitutes given niche
feature set
• Homegrown solutions are being replaced
given hard to keep up with innovation
• Medium buyer power with 25% of
clubs owned by 10 players
• Rest of the market is highly
fragmented
• CRM players who create a club suite
• Club Management software providers
• SaaS marketing management players
Industry rivalry is intense given the high growth of the
market and consolidation, but competition mostly
focused on current competitors.
INDUSTRY RIVALRY OVERVIEW
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OVERALL ASSESSMENT OF
COMPETITIVE INTENSITY …
Major Players
Assessment Overview of Key Dynamics & Impact to the Organization
• XX
•HIGH • XX
NEW ENTRANTS
INDUSTRY RIVALRY
SUPPLIER POWER
BUYER POWER
POTENTIAL
SUBSTITUTES
…
CURRENT 5 YEARS FROM NOW
• XX
•HIGH • XX
• XX
•HIGH • XX
• XX
•HIGH • XX
• XX
•HIGH • XX
15
Porter’s Five Forces Detailed Analysis – Club Management Software
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Industry PESTLE Analysis
Political
Economic
Social
Technological
Legal
Environmental
• Trend 1
• Trend 2
• Trend 3
• Trend 1
• Trend 2
• Trend 3
• Trend 1
• Trend 2
• Trend 3
• Trend 1
• Trend 2
• Trend 3
• Trend 1
• Trend 2
• Trend 3
• Trend 1
• Trend 2
• Trend 3
Top Trends Industry Implications
• Implication 1
• Implication 2
• Implication 3
• Implication 1
• Implication 2
• Implication 3
• Implication 1
• Implication 2
• Implication 3
• Implication 1
• Implication 2
• Implication 3
• Implication 1
• Implication 2
• Implication 3
• Implication 1
• Implication 2
• Implication 3
16
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The market map highlights the core growth areas by different location segments
17
Sources: XX, YY
NEED TO INNOVATE
SMALL LARGE
HIGH
GROWTH
• Funnel Analytics is the hot market
given the high ROI generation
• Newly architected SAAS full-suite
platforms are gaining traction for ease-
of-use and price per member
• Mobile enablement is high-growth but
a small niche market as clients want
the full-suite
• Marketing platforms have been
slowing in growth
• Integration tools has matured as
clients want drag and drop integrations
• Custom client server is a large cash
cow market losing share to the
innovators
OLD SCHOOL
THE WINNERS
THE FUTURE
MEDIUM
11-100
1-10
Locations 100+
Marketing Platforms
SAAS & Mobile Based
Full-Suite
LOW
Custom Client Server
Mobile
Enablement
Integration Tools
Funnel Analytics
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The ~$1.3 billion global market is led by North America, but Europe and Asia are sizeable growth
markets
18
$600M
$80M
North America
$400M
13% 5-yr CAGR
16% 5-yr FCST
South America
$80M
20% 5-yr CAGR
20% 5-yr FCST
$50M
Africa
$50M
8% 5-yr CAGR
10% 5-yr FCST
$300M
Europe
$300M
12% 5-yr CAGR
19% 5-yr FCST
Asia
$250M
18% 5-yr CAGR
23% 5-yr FCST
$250M
Sources: XX, YY
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MASTER 19
$600M
$80M
$50M
$300M $250M
Sources: XX, YY
Asia
Africa / Middle
East
South &
Central
America
Europe
North America
Highlights
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
There are regional dynamics in play driving differentiated growth across the globe
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Snapshot details by global region
20
Sources: XX, YY
Asia
Africa /
Middle East
South &
Central
America
Europe
North
America
Category 1
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
Category 2
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
Category 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
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The number of Gyms & Fitness Clubs are growing at 15-20% in the West & Northeast, with slower
growth in the rest of the country
21
15-20%
5-15%
0-5%
11,000
7,500
8,500
12,000
13,500
Sources: XX, YY
Location growth
Southwest
West
Midwest
Southeast
Northeast
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There are regional dynamics in play driving differentiated growth across the US
22
Sources: XX, YY
Growth
15-20%
5-15%
0-5%
11,000
7,500
8,500
12,000
13,500
Southwest
West
Midwest
Southeast
Northeast
Southwest
West
Midwest
Southeast
Northeast
Highlights
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
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Snapshot details by US region
23
Sources: XX, YY
Southwest
West
Midwest
Southeast
Northeast
Category 1
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
Category 2
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
Category 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
• Point 1
• Point 2
• Point 3
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AGENDA
24
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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MASTER 25
12,000
15,000
19,000
24,000
28,000
32,000
43,000
20XX 20XX 20XX 20XX 20XX 20XX 5-YR FCST
Number of Clubs
The number of clubs is forecasted to continue its growth trajectory
Sources: XX, YY
• Club membership demand is driving the growth
• Customers are shifting to smaller specialty
formats and all-inclusive larger formats
• Growth is slowing given the economy and
saturation
• Older formats are struggling and often don’t
have the capital to refresh the club and brand
• Virtual gyms has been a fad that is struggling,
given the social aspect of going to an actual
club
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Club adoptions, growth, member expectations, features and innovation are the main drivers of the
20% market growth
26
Club
Adoption:
The market is still at less than 50% adoption within clubs. To stay competitive more clubs are
realizing the need for club management software and the improvement in member engagement
and economics.
Innovation: Clubs are turning towards innovative solutions to create competitive differentiation in member
experience (social engagement, meet-up, competitions, tracking, prizes)
Member
expectations:
Members often switch or belong to multiple clubs are are increasingly used to member management
and engagement apps, which is becoming a need to have for members to join.
Club
Growth:
The desire to stay fit and social is driving innovative formats and overall club growth. Low footprint,
high use formats are proliferating given their low membership hurdle rates to get to cash flow positive
and easy to start franchise models.
High-ROI
Features:
Revenue funnel analytics, mobile apps, and communication tools are driving significant revenue and
cost benefits for clubs, which is spurring high-growth adoption.
$
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Analysts are bullish on the growth drivers of the club member management market
27
Club
Adoption:
“Clubs need to have a robust club management platform to be competitive” - John Doe, Gym News
“Those clubs that are using old software are not going to survive the new reality” – Grace Kelly, Monitor
Innovation:
Member
expectations:
Club
Growth:
“Gyms and fitness centers have and will continue to see explosive growth” – Jimmy Butler, Fitness Mag
”Old models are dying quickly, but being replaced with new innovative formats and models with small footprints, high-
intensity, short classes, and killer economics” – Jenny Crowin, Franchise Analyst
High-ROI
Features:
$
“Members want everything digital. They don’t want to have to talk to somebody, they want everything a click away on their
phone” – Rebecca Milstone, CEO of Fitness Association
“The digital bar is high for gyms and clubs, and members won’t accept anything less than the best” - Mike Rome, Fitness
Analyst
“Gym businesses are seeing a 5-10X return on their funnel analytics with new clients they couldn’t reach, higher upsell, and
improved retention” – Jim Cronin, Industry Analyst
“The new club member mgmt. platforms are cheap and loaded with features” – Beth Day, Analyst
“Gyms are creating community with their social and gamification apps” – Dave Buster, Gym News
“The innovation keeps on rolling in with all these small startups, look out for augmented reality and AI” – Amy Day, Industry
Analyst
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MASTER 28
The market is segmented into 6 formats with different economics and value propositions
Sources: XX, YY
High-growth with many new
innovative franchise formats and
strong economics given utilization
and cost structure. Examples: Orange
Crush, Yoga Neighbor.
Small Specialty
Medium Specialty
Large All Inclusive
Small Gym
Medium Gym
Large Gym
Square Feet
2,000
8,000
75,000
Strong format in urban areas with a
variety of classes driving customer
value and format economics.
Examples: Urban Warrior, CrossfitX.
High-growth format for suburban
areas with tiered membership, many
classes, gym area, pool and
amenities. Examples: Cruze,
FitnessWorld.
Aging format and gyms with declining
economics. Moving more towards
personal trainer memberships.
Examples: Silver Gyms, Loco Gym.
Those with capital are remodeling
to become more specialty to
improve customer value and
economics. Examples: Move, Retro
Gym.
Large players are segmenting
markets for remodel to all-inclusive
type model. Examples: GetFit,
FitAdvantage.
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MASTER 29
The customer segments differ when it comes to locations, customers, providers & needs
Sources: XX, YY
Small
Specialty
Medium
Specialty
Large All
Inclusive
Small Gym
Medium Gym
Large Gym
Locations
Suburban centers with less
than 40K residents
Suburban centers and cities
with 30-80K residents
Large suburban areas and
cities over 100K residents
Suburban centers with less
than 30K residents
Rural and suburban areas
with 25-60K residents
Large suburban areas and
cities over 100K residents
Customers
• 66% female
• 65% over 40
• Avg. income 50K
• 60% female
• 60% < 40
• Avg. income 70K
• 55% male
• 70% < 40
• Avg. income 80K
• 60% male
• 70% over 40
• Avg. income 45K
• 66% male
• 65% < 40
• Avg. income 55K
• 67% male
• 75% < 45
• Avg. income 72K
Provider Share
• XGym – 40%
• Turbo – 25%
• Agile1 – 25%
• XGym – 20%
• Turbo – 15%
• ClubOne – 37%
• Fitness360 – 20%
• Turbo – 12%
• XGym – 32%
• Turbo – 17%
• Fitness360 – 15%
• XGym – 25%
• Agile1 – 24%
• Fitness360- 14%
• ClubOne – 27%
• Fitness360 – 24%
• Turbo – 17%
Top Needs
• Online Scheduling
• One Platform
• Billing
• Marketing / Loyalty
• Online Scheduling
• Member Mgmt.
• Integrations
• Reporting
• Member Mgmt.
• One Platform
• Online Scheduling
• Marketing / Loyalty
• Online Scheduling
• Integrations
• Marketing / Loyalty
• Member Mgmt.
• Integrations
• Marketing / Loyalty
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MASTER 30
Core customer metrics by format
Sources: XX, YY
$29 -Small Specialty
$47 - Medium Specialty
$55 - Large All Inclusive
$23 - Small Gym
$35 - Medium Gym
$42 - Large Gym
$20
$40
$60
Avg. Price
300 - Small Specialty
1000 - Medium Specialty
2400 - Large All Inclusive
400 - Small Gym
700 - Medium Gym
1420 - Large Gym
0
1250
2500
Avg. Customers
16% - Small Specialty
10% - Medium Specialty
18% - Large All Inclusive
8% - Small Gym
13% - Medium Gym
23% - Large Gym
0
15%
30%
Avg. Churn
65% - Small Specialty
63% - Medium Specialty
66% - Large All Inclusive
54% - Small Gym
59% - Medium Gym
56% - Large Gym
50%
60%
70%
Net Promoter
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Specialty fitness formats are growing at ~2X the industry average driven by a better customer value
proposition
31
15,000
5,000
4,000
2,000
8,000
2,000
Small Specialty
Small Format Gym
Midsize Specialty
Midsize Gym
Large Multifitness
Large Gym
Locations by Format Growth
TOTALS
Rev / Loc Drivers
$ Member
28% $900K Innovative franchise HIIT formats and classes, and
yoga driving growth
$55
5% $500K Low hurdle rate drives growth, but long-term
business model issues
$27
26% $1.5M Multi-class format is attractive to members and
strong economics
$45
-4% $1.1M Declining due to lack of consumer demand and
aging facilities
$31
-4% $2.1M Decline in consumer interest with superior multi-
fitness models taking share
$29
13% $1.6M $37
34,000
15% $3.2M Strong economics and customer value with
members accessing many class types
$42
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The club software market is large and growing disproportionately in specialty and multifitness
formats
32
$300
$75
$250
$95
$250
$200
Small Specialty
Small Format Gym
Midsize Specialty
Midsize Gym
Large Multifitness
Large Gym
Club Software Market ($M) Growth
TOTALS
30%
-5%
32%
-6%
-10%
18%
$1,170
20%
Market Opportunity
Target customer given growth, need for turnkey solutions, simple
implementation, and high spend per member
Dying market segment due to lake of competitiveness. Maintain current
accounts but shift sales and marketing efforts
Target customer given strong growth, economic model, and need for flexible
and mobile-first use cases
Dying market segment due to lake of competitiveness. Maintain current
accounts but shift sales and marketing efforts
Maintain current contracts but deemphasize any sales & marketing efforts
Difficult customers given everyone is targeting them and they often grow out of
solutions once they scale
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MASTER
AGENDA
33
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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The market is dominated by five main players.
Agile1 27%
Turbo
21%
XGym
16%
Fitness360
12%
ClubOne 10%
Others
14%
Total Market
$2.8 B
Agile1
#1 player with 6 out of the top 10
customers. Growing at 15% with
strengths in member management
and integration.
34
Turbo
Formidable competitor with 14
acquisitions over the past 5 years.
Deep investor pockets gunning for
#1.
XGym
Focused on specialty gyms with
best-in-class scheduling and Club
Management.
Fitness360
5-year-old startup taking share
with 30% growth hyper focused on
small gyms.
ClubOne
Legacy player losing market share
due to legacy systems with little
integration.
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Competitive market share has shifted substantially over the past X years.
35
0%
5%
10%
15%
20%
25%
30%
35%
20XX 20XX 20XX 20XX 20XX 20XX
Historical Market Share by Competitor
Agile1
Turbo
XGym
Fitness360
ClubOne
Others
• Turbo and Fitness360 have gained
significant market share over the past X
years
• Agile1 has held its #1 market share but
has declined X% over time
• The market has significantly
consolidated among the 5 top players
with the rest of the competition
declining 9 points over the time period.
• ClubOne has fallen from #2 to #5 giving
up 15 points over the time period
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Competitive market share has shifted substantially over the past X years.
36
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
20XX 20XX 20XX 20XX 20XX 20XX
Historical Market Share by Competitor
Agile1
Turbo
XGym
Fitness360
ClubOne
Others
• Turbo and Fitness360 have gained significant
market share over the past X years
• Agile1 has held its #1 market share but has
declined X% over time
• The market has significantly consolidated
among the 5 top players with the rest of the
competition declining 9 points over the time
period.
• ClubOne has fallen from #2 to #5 giving up
15 points over the time period
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Competitive Overview
37
Competitor 1 Competitor 2 Competitor 3 Competitor 4
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Locations
Weaknesses
Team
Sales & Growth
Strengths
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Overview of Competition
38
Team Locations Sales & Growth Funding Strengths Weaknesses
Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
Competitor 6
Competitor 7
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BCG Competitive Matrix
39
High Growth
Low Growth
Low
Market
Share
High
Market
Share
Emerging Leaders Dominant Brands
Niche Players Cash Cows
Company 1
Company 2
Company 3
Company 4
Company 5
Company 6
Company 6
Company 7
Company 8
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Competitive metrics: Customers, Average Value, Features, Pricing
40
Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
Competitor 6
Customers
175
500
250
400
580
340
Avg. Value
50K
20K
40K
65K
30K
58K
Features
80
35
45
65
55
60
Pricing
45
10
50
10
30
15
20
25 45
20
20 30
40
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Product / Service Competitive Analysis
41
Client Base Differentiation Features Weaknesses Pricing Service
Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
Competitor 6
Competitor 7
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Competitive Sales & Marketing Overview
42
Team Presence Sales Strategy Partners Marketing Strat Followers
Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
Competitor 6
Competitor 7
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Competitor 1 Overview
43
Company
Snapshot
4.8
Rating
Reviews
35%
Growth over 5
years
60 yrs
Leadership
Experience
§ Highly Disruptive, Game Changing Gym Software Platform:
Competitor 1 recently launched their Gen3 platform which is the
leader in member management, marketing, integration and
reporting with their open APIs that allows simple and quick
integration with all major players.
§ Significant Growth: With a solid sales and marketing team
combined with a strong platform, Competitor 1 has realized 30+%
growth for 5 consecutive years, with no end in site with the launch
of their Gen3 platform.
§ Sticky Customers: Relentless focus on CX has led to industry leading
retention above 94% with substantial growth in account value once
implemented. They also have 4 out of the top 10 gyms as
customers.
§ Strong Leadership Team: With a collective 60 years in the space
their 6-person leadership team has the experience and skill set to
take Competitor 1 to the next level.
§ Deep Investor Pockets: Competitor 1 was purchased by Growth1
Capital in 20XX for $40M. Growth1 Capital has infused an additional
$30M to purchase 4 other competitors and have signaled they are
willing to put more capital to work to become the #1 player in the
market.
$200M
In Revenue in
20XX
Competitor 1 at a Glance
Source: cc
4 of 10
Top Gyms as
Customers
$0
$50
$100
$150
$200
$250
20XX 20XX 20XX 20XX 20XX 20XX
+35%
Competitor 1 Revenue ($M)
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High-level Competitive Profile COMPANY LOGO
Strengths
• Company A has a very strong product set with strengths in member
management, loyalty and marketing. They have 6 out of the 10 largest
gyms as customers and have been growing rapidly with a strong GTM
strategy and Sales & Marketing team. They are very aggressive at pricing,
especially for new customers, while also growing existing customers with
new features. Their leadership team has a breadth of experience and
have shown the ability to buy, integrate and grow from acquisitions.
Weaknesses
• Company A’s main weakness is in integration of their existing product
suite and external systems. Customers often have trouble making the
entire system work and then have to spend on custom integration with
many of their systems. They are also weak in Europe and Asia, hence
their investment in those markets to grow.
Overview
• Started in 2010, Company A is located in Fairfield, CA with offices in
Europe & Asia. With 350 employees, the company’s product set is
strong with 1,000+ customers. In 2019 they were purchased by Skyview
Equity for $150 million. Skyview is executing a strategic rollup with
Company A having made 10 acquisitions for $80M to increase share and
capabilities. They have a strong management team led by John Wick,
the former CEO of Gym+, which sold for $200 million.
Financials & Metrics
• In 20XX, Company A generated $40M in revenue in with a 25% growth
rate over the past 4 years. With a spend per customer of $4,000 a year,
they are at the top end of the competition. They recently raised another
$20M in Series C financing to invest in sales & marketing and Europe
and Asia expansion.
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Detailed Competitive Profile
45
COMPANY LOGO
Overview
Company A was founded in 20XX and has
quickly become the leader in pipeline
analytics with 100 employees and an
estimated $20 m in annual revenue.
Customers
• Focused on mid-to-large clubs
• Key customers include Lifetime Fitness, 24
Hour Fitness, and Chuze
• ~1,200 customers
Financials
• ~$20 m in 20XX revenue
• 25% growth
• $30 m in Series A & B financing from Impact
Ventures & Equity Growth
Geography
• Headquarters in Denver. Primarily US based
with offices in Hong Kong and Paris.
Products
Core product is Growth Funnel focused on
pipeline analytics with newly launched
products in automated offers, and marketing
automation.
Strengths
• Sophisticated ROI based analytics
• Strong experienced leadership team
• Key partnerships with Gforce & Lean
• Experienced backers
Weaknesses
• Just lost Golds Gym
• Doesn’t have product breadth
• Weak financial integrations
• Struggling in Asia & EMEA
Analysts
• “Company A is leading pipeline analytics
with their high-ROI and ease of
implementation” - Forrester
• “Company A is disrupting the market and is
the player to watch” - Gartner
Strategic Insights
• They may start acquiring other point
solutions to create a broader suite
• They are the lowest price in the market
with a per member pricing model with no
implementation fees
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Clubs rank core features and ease of use high, which don’t necessarily correlate to willingness to pay
46
Sources: XX, YY
Member Mgmt.
Marketing
Reporting
Training
Class Mgmt.
Integration
Social Media
Lifecycle Mgmt.
Ease of Use
Importance
Customization
Willing to Pay Addition Information
Perceived Leader
Agile Gym
FitFirst
ClubOne
FitFirst
Agile Gym
Lifestyle
ClubOne
Lifestyle
Club Central
ClubOne
Table stakes with a focus on activity mgmt.
Member have very low utilization of social features
High ROI in driving retention and upgrade with risk
scores and automated offers
Clubs want more campaign management and ease of
use
Calendering, sing-up and class setup features a must for
many specialty clubs
Clubs want ease of use and slick UIs for their staff and
members
The focus is on membership and financial reporting
Clubs want intuitive training with how-to videos
Branding customization is table stakes, but clients are
willing to pay more for member journey tools
Midsize to large clubs want more financial system
integration and APIs
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Value Proposition Competitive Map
47
High Features
Low Features
Low
Price
High
Price
High-Value Leaders Brand Leaders
Struggling No-Mans Land
Company 1
Company 2
Company 3
Company 4
Company 5
Company 6
Company 6
Company 7
Company 8
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Competitive Product Feature Comparison
48
US Competitor 3
Competitor 2
Competitor 1 Competitor 4
X
FEATURE 1
FEATURE 2
FEATURE 3
FEATURE 4
FEATURE 5
FEATURE 6
FEATURE 7
FEATURE 8
X
X
X
X
X
X
X
X
X
X
X
X
X
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Competitive Product Feature Comparison
49
US Competitor 3
Competitor 2
Competitor 1 Competitor 4
FEATURE 1
FEATURE 2
FEATURE 3
FEATURE 4
FEATURE 5
FEATURE 6
FEATURE 7
FEATURE 8
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Product 2 has advantages in pipeline, member and club management
50
0
2
4
6
8
10
Pipeline Mgmt.
Member Mgmt.
Marketing
Club Mgmt.
Reporting
Analytics
Product Capabilities Benchmarking
Product 1
Product 2
• Product 1 is leading in reporting and marketing but
substantially lags Product 2 in club and pipeline
management capabilities
• Pipeline Management: Product 2 has sophisticated
ROI and scenario analytics
• Member Management: Product 2 has more
member / club scheduling features
• Marketing: Product 1 has AI-generated offers
based on member history and profiles
• Club Management: Product 2 has extensive
customization of club parameters
• Reporting: Product 1 has many more out-of-the-
box reporting modules
• Analytics: There is parity among Product 1 and 2
but much room for improvement
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Company 2 has better features and price, but Company 3 better service, implementation and integrations,
while Company 3 is middle-of-the road
51
0
1
2
3
4
5
Features
Price
Service
Implementation
Integrations
Competitive Benchmarking
Company 1
Company 2
Company 3
• Features: Company 2 wins on features with a full
suite of capabilities
• Price: Company 2 also wins on price with their
flexible low-cost usage model
• Service: Company 1 wins on service with their
always-on support model
• Implementation: Company 1 is the easiest and
fastest to implement with out-of-the-box
capabilities
• Integration: Company 1 wins by a lot on
integrations with their add-on capabilities
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AGENDA
52
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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MASTER 53
For our target client buyer, there are 5 core segments
Wants to use the
standard or emerging
standard. Influenced by
VCs and technologists.
The Entrepreneur Lone Developer The Technologist Old School
Will try anything free just
to learn. Influenced by
other developers and
frowns on mainstream.
Self-proclaimed expert on
all things tech. Wants
feature lists, matrices and
extensive specs.
Wants the value prop and
likes to speak to
somebody to do a deal.
Brings in experts to help.
The Freelancer
Uses mainstream tech
that clients know and be
happy with. Wants a
good deal for multi-sites.
Customer Base
Revenue %
Avg. Spend
Share of Wallet
24% 18% 20% 23% 15%
32% 25% 15% 18% 10%
$267 $302 $140 $176 $110
21% 33% 27% 42% 19%
Retention 71% 76% 56% 55% 48%
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MASTER 54
Buyer Persona
The Freelancer
Uses mainstream tech
that clients know and be
happy with. Wants a
good deal for multi-sites.
Customer Base
Revenue %
Avg. Spend
Share of Wallet
24%
32%
$267
21%
Retention 71%
Education Bachelors Degree
Income $110,000
Status Single
Social Media Tik Tok, Instagram
Shops Amazon, Lululemon
Age 29
Loves Yoga, hiking, friends
Eats Chipotle, Fine Dining
Sex Female
Persona Messaging
96% of freelancers
can’t be wrong
Stop with all the
apps…unify
Your clients will
love you
Campaign
Instagram & Tik Tok influencers focused on
use cases, features and client success to drive
brand awareness. Content strategy focused
on client success stories.
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Customer Journey Template
Customer
Profile
Customer
Activities
Customer
Feelings
Internal
Processes
Opportunities
Stage 3
Stage 2…
Stage 1… Final
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
Top Customer
Needs
• …
• …
Happy
Sad /
Frustrated
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
• …
55
• …
• …
• …
• …
• …
• …
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MASTER 56
Client Purchasing Funnel Stage Conversion by Marketing Channel
30% 25% 20%
10%
25%
20%
15%
5%
20%
15%
10%
8%
15%
10%
8%
5%
10%
8%
5%
4%
Awareness Interest Consideration Conversion
Social Media
Online Advertising
Event
Word of Mouth
Outbound
Word of Mouth
Social Media
Online Advertising
Outbound
Event
Stage Conversion
78%
58%
42%
83% 67% 33%
80% 60% 20%
75% 50% 40%
67% 53% 33%
80% 50% 40%
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MASTER 57
The highest revenue segments use their club the the least and have the lowest retention
Customer Base
Revenue %
Visits per Week
Social Media
On the go all the time.
Looking for good value
and deals. Prefers
shopping in store and
loyalty program.
Likes good to high-end
gear for himself and kids.
Relies on reviews,
technical info, and online
ordering.
Soccer Mom Involved Dad Lifestyle Lady Weekend Warrior Gym Junkie
Focuses on fashion and
health. Likes lifestyle
brands and prefers to shop
in store but does a lot of
online research.
Likes to try lots of
different sports and get
all the gear. Enjoys
browsing in store and
buying online.
Always trying to get an
edge with gear and
nutrition. Prefers online
for equipment and in
store for clothes.
24% 18% 20% 23% 15%
32% 25% 15% 18% 10%
1.2 1.7 2.6 .8 4.7
Instagram Facebook TikTok Facebook TikTok
Retention 71% 76% 86% 55% 88%
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43% of adults (18+) have a club membership with 31% interested in joining a club
58
Interested
31%
Not Interested
26%
1 Membership
35%
Multiple
Memberships
8%
CLUB MEMBERSHIP
Sources: XX, YY
Planning on
Joining
24%
Too Expensive
20%
Too Far Away
21%
Don't Like
Options
35%
REASON FOR NO MEMBERSHIP
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Club members are more likely to be male, over 30, and highly educated
59
65% 45%
Gender
Male Female
20% 30% 30% 20%
Income Level
<$40K >$120K
$40K-80K $80K-120K
$85K
Average
15% 20% 55% 15%
Education
High School Graduate Degree
Some College College Degree
45% 25% 20% 10%
Location
US Other
Europe Asia
15% 35% 30% 20%
Age
18-30 60+
30-45 45-60
42
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Club members rate multiformat and cleanliness as the very important to them
60
40%
45%
50%
60%
70%
25%
30%
27%
20%
15%
25%
20%
13%
10%
10%
10%
5%
10%
10%
5%
Location
Price
Specialized
Multiformat
Cleanliness
Very Important Important Not Very Important Not Important
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MASTER 61
Club members prefer mobile and use it to check schedules, sign-up for classes and check-in
Mobile
Club
Computer
Club
Tablet
Call Gym
Top Use Cases
App Access…
30%
60%
50%
80%
70%
32%
20%
30%
10%
25%
25% 13%
5%
4%
2%
0%
1-2 times per week 3-7 times 7+ times
Never
1. Check Schedule
2. Sign-up for Class
3. Check-in
1. Check & Pay Bill
2. Check Schedule
3. Service Inquiry
1. Check-in
2. Sign-up for Class
3. Pay Bill
1. Check Schedule
2. Sign-up for Class
3. Check & Pay Bill
1. Check Schedule
2. Check Hours
3. Service Inquiry
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AGENDA
62
• Market Overview & Trends
• Industry Analysis & Dynamics
• Market Segmentation & Dynamics
• Competitor Analysis & Dynamics
• Customer Analysis & Segmentation
• Key Takeaways & Next Steps
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Market Analysis Key Takeaways
63
Industry: We’re in a strong industry that has the fuel to grow for years to come. SaaS is dominating the
landscape and consolidation will continue.
Geography: US growth is slowing, with pockets of growth strong in high growth urban centers. The
growth has shifted to Asia with its explosion in interest in fitness and health.
Clients: Gyms are dying quickly and being replaced with specialty and innovative formats. Large
multi-fitness formats are seeing explosive growth.
Features: The key is to get to platform status as quick as possible and overinvest in use cases with high
ROI such as marketing / loyalty, integrations, and member engagement.
Competition: Competition is fierce with significant investment in new SaaS features and nexgen platforms.
M&A activity will accelerate as point solutions will struggle.
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Market Attractiveness Decision Matrix
64
Customer
Growth
Size
Product
Operational
Concentration
Investment
$
Market 1 Market 2 Market 3 Market 4
2
$4B
1
$2B
3
$6B
4
$10B
TOTAL
4
25-30%
2
10-15%
1
5-10%
3
15-25%
3
Low
1
High
2
Medium
4
Extremely Low
3
$10-20M
4
$5-10M
2
$35-45M
1
$60+ M
1
From Scratch
2
Some Overlap
3
High Overlap
4
New Features
4
High Overlap
2
Some Overlap
1
Unfamiliar
3
Some Overlap
4
No Investment
3
Small Invest.
2
Heavy Invest.
1
No Capabilities
21 15 14 20
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Our 3 horizons of growth include…
Horizon 2
3-5 Years
Horizon 3
5+ Years
Horizon 1
1-2 Years
• Nexgen4
• Sales & Marketing Focus
Time
Value • Lightweight version for Yoga &
Massage
• Facilities & Vendor Mgmt.
• Consolidate market
• Tuck-in gap point solutions
65
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MASTER
Product Strategy
NEW
EXISTING
MARKETS
PRODUCT / SERVICES
MARKET PENETRATION
NEW
EXISTING
PRODUCT DEVELOPMENT
MARKET DEVELOPMENT DIVERSIFICATION
RISK
RISK
66
• Too risky
• No viable M&A targets
• Invest heavily in developing and
launching Gen4
• Focus on marketing & loyalty apps
• Shore up member management &
integration
• Create a light version for yoga and
massage markets
• Develop product partnerships to bundle
platforms & capabilities
• Develop facilities & vendor
management application
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MASTER 67
The market analysis has refined our SWOT analysis
S W
O
T
Strengths
• Strength 1
• Strength 2
• Strength 3
Weaknesses
• Weakness 1
• Weakness 2
• Weakness 3
Opportunities
Threats
• Threat 1
• Threat 2
• Threat 3
• Weakness 1
• Weakness 2
• Weakness 3
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MASTER 68
Given the market analysis, next steps include…
Deeper Dive
Customer segmentation
Geographic strategy
StrategY
Finalize product strategy
Incorporate into 20XX strategy
Governance
Develop initiative to improve
governance & decision making
Projects
Launch marketing segmentation
Develop service improvement project
Market Analysis
Next Steps
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MASTER 69
Additional Framework Slides
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MASTER
KPI PERFORMANCE TEMPLATE
70
REVENUE NOI NPS
21% 10% 70%
85% of target
25% target
75% of target
12.5% target
105% of target
66% target
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MASTER
PROJECT PLAN TEMPLATE
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Workstream 1
Action Item 1
Action Item 2
Action Item 3
Workstream 2
Action Item 1
Action Item 2
Action Item 3
Workstream 3
Action Item 1
Action Item 2
Action Item 3
Implementation
Testing
Pilot
71
Launch
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MASTER
KPI TEMPLATE
72
Revenue
Profit Margin
Customer Value
Net Promoter
Conversion
Team Size
Rev. / Rep.
Budget
KPIs
+12%
+4%
+4%
-6%
-4%
0
+13%
+13%
$8m
42%
$40k
70%
75%
12
$670k
$1.6m
$9.1m
44%
$42k
64%
71%
12
$760k
$1.8m
TARGET ACTUAL VARIANCE
The focus on larger deals worked
Pricing approval helped drive profit
Focus on bigger deals
Implementations were slow
Issues with competitive bids
Quality hires
Focus on big and steady deals
T&E and bonus spend
DRIVERS / LEARNINGS
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MASTER
PESTLE ANALYSIS
Political
Economic
Social
Technological
Legal
Environmental
73
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MASTER
PESTLE ANALYSIS TOPICS
POLITICAL
ECONOMIC
SOCIAL
TECHNOLOGICAL
LEGAL
ENVIRONMENTAL
• Tax Policy
• Trade / Tariffs
• Regulation
• Policy
• Immigration
• Defense / Wars
• Human Rights
• Infrastructure
• Political Structure
• Corruption / Graft
• Protectionism
• Fiscal Policy / Debt
• GDP Growth
• Income / Wages
• Business Cycles
• Interest Rates
• Monetary Policy
• Inflation
• Investment
• Unemployment
• Income Inequality
• Savings Rate
• Financial Markets
• Financing Accessibility
• Education
• Aging Trends
• Population Growth
• Cultural Dynamics
• Race Dynamics
• Geo Migration
• Religion
• Recreation
• Attitudes
• Behaviors
• Health Trends
• Family Trends
• Innovation
• Digitization
• Robotics
• AI / Analytics
• Automation
• Infrastructure
• Mobility
• 3D Printing
• Biotechnology
• Miniaturization
• Internet of Things
• Cloud Technology
• Risk
• Legal System
• Litigiousness
• Employment Law
• IP Protection
• Business Law
• Safety / Health Law
• Consumer Protection
• Corruption / Graft
• Liability
• Legal Costs
• Enforcement
• Natural Resources
• Ecological Attitudes
• Policy
• Climate Change
• Weather
• Natural Disasters
• Environmental Law
• Pollution
• Resource Depletion
• Sustainability
• Location
• Agriculture
74
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MASTER
BCG Growth Share Matrix
Growth
DOG STARS
QUESTION MARK CASH COW
LOW
HIGH
LOW HIGH
$
?
75
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MASTER
PRIORITIZATION MATRIX
76
Cost / Effort
Benefit /
Value
Low
High
High
Low
1. Low Hanging
Fruit
2. Big Bets
4. Not Worth the
Effort
3. Maybes
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MASTER
Prioritization Matrix Template
LOW
HIGH
HIGH
LOW
BENEFIT / VALUE
EFFORT / COST
LOW-HANGING FRUIT BIG BETS
MAYBES (WORK ON IMPROVING) NOT WORTH THE EFFORT
1 IDEA / INITIATIVE
3 IDEA / INITIATIVE
4 IDEA / INITIATIVE
5 IDEA / INITIATIVE
2 IDEA / INITIATIVE
77
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MASTER
STRATECHI’S SOURCES OF SUSTAINABLE COMPETITIVE ADVANTAGE
Brand Loyalty
Intellectual Property
Network Effect
Innovation
Location
Locked-up Supply
Scale
COMPETITIVE
ADVANTAGE
SUSTAINABLE
i
Proprietary Information
78
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MASTER
SUSTAINABLE COMPETITIVE ADVANTAGE WORKSHEET
Brand Loyalty
Intellectual
Property
Network Effect
Innovation
Location
Locked-up Supply
Scale
i
Proprietary
Information
• xx
Sources of Sustainable
Competitive Advantage Improvement Ideas
• xx
• xx
• xx
• xx
• xx
• xx
• xx
Current Rating
0 – None
5 – Major Differentiator
1
1
1
1
1
1
1
1
79
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MASTER 80
PYRAMID SLIDE
• Bullet 1
• Bullet 2
• Bullet 3
• Bullet 1
• Bullet 2
• Bullet 3
• Bullet 1
• Bullet 2
• Bullet 3
• Bullet 1
• Bullet 2
• Bullet 3
Point 1
Point 2
Point 3
Point 4
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MASTER 81
3 STRATEGY YIN & YANG SLIDE
Strategy 3
Paragraph
Strategy 2
Paragraph
Strategy 1
Strategy 2
Strategy 3
Strategy 1
Paragraph
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MASTER 82
THREE BOX FRAMEWORK
• Xx • Xx • Xx
Xx Xx Xx
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MASTER
SWOT ANALYSIS WORKSHEET
Strengths Weaknesses
Opportunities Threats
• Strength 1
• Strength 2
• Weakness 1
• Weakness 2
• Opportunity 1
• Opportunity 2
• Threat 1
• Threat 2
83
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
ANSOFF GROWTH MATRIX
84
NEW
EXISTING
MARKETS
PRODUCT / SERVICES
MARKET PENETRATION
• Idea 1
• Idea 2
NEW
EXISTING
PRODUCT DEVELOPMENT
• Idea 1
• Idea 2
MARKET DEVELOPMENT
• Idea 1
• Idea 2
DIVERSIFICATION
• Idea 1
• Idea 2
RISK
RISK
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MASTER
US MAP
85
No Employees
1-15 Employees
16-50 Employees
50+ Employees
61
102
114
278
120
255
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
GLOBAL MAP
86
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
Over the past year, most of our transactional metrics have improved
87
68
75
84
0
20
40
60
80
100
202X 202X 202X
Spend per Year ($)
189
220
254
0
50
100
150
200
250
300
202X 202X 202X
LTV per year ($)
3.6
3.4
3.7
3.2
3.3
3.4
3.5
3.6
3.7
3.8
202X 202X 202X
Purchases per Year
40 45 41
60 55 59
0
20
40
60
80
100
202X 202X 202X
New vs. Repeat (%)
Repeat
New
22
18
21
0
5
10
15
20
25
202X 202X 202X
Churn (%)
1.8
2.2
2.5
0
0.5
1
1.5
2
2.5
3
202X 202X 202X
Tenure (Years)
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
PIE CHARTS (CLICK ON CHART TO EDIT IN EXCEL)
88
Product 1
40%
Product 2
30%
Product 3
10%
Other
20%
SALES BY PRODUCT
Enterprise
24%
Small-to-
Mid
35%
Government
30%
Non-Profit
11%
SALES BY SEGMENT
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
210 230
190 205 230
82
90
83
92
100
55
65
38
53
68
30
26
24
28
32
20
18
17
22
24
0
50
100
150
200
250
300
350
400
450
500
20XX 20XX 20XX 20XX 20XX
Number
of
Team
Members
Organizational Breakdown
397
429
352
400
454
Growth 8% -18% 14% 14%
STACKED COLUMN CHART (CLICK ON CHART TO EDIT IN EXCEL)
89
Support
Operations
Sales & Marketing
HR & Legal
Finance
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
BUBBLE CHART
Market
Share
Market Growth
5% 10% 15% 20%
0%
25%
50%
75%
100%
$11m
$4m
$10m
$5m
$5m
$15m Product A
Product C
Product B
Product D
Product E Product F
Product Family 1
Product Family 2
PRODUCT PERFORMANCE
90
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MASTER 91
315 Market Analysis Icons – 2 Formats
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MASTER
92
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 1 OF 5
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MASTER
93
$ $XX
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 2 OF 5
♖
♕ ⚤
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MASTER
94
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 3 OF 5
24
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER 95
X
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 4 OF 5
$
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MASTER 96
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 5 OF 5
$
WWW.
1.
2.
3.
✓
✓
✓
.
?
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
97
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 1 OF 5
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
$XX
♖
♕ ⚤
98
$
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 2 OF 5
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
24
99
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 3 OF 5
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER 100
X
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 4 OF 5
$
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
WWW.
1.
2.
3.
✓
✓
✓
.
101
MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 5 OF 5
$
?
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER 102
Royalty-Free Market Analysis Images
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MASTER 103
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MASTER 104
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MASTER 105
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MASTER 106
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MASTER 107
Additional Stratechi.com Templates
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MASTER
DECISION MATRIX (CLICK ON TO OPEN EXCEL)
108
Functional
Experience
Industry
Experience
Problem
Solving Skills
Interperson
al Skills Cultural Fit Education Total Score
Weight 3 2 2 1 1 1
Candidate 1 2 5 3 5 4 4 23
Candidate 2 3 4 5 3 4 5 24
Candidate 3 5 4 5 4 4 2 24
Weighted Scores
Candidate 1 6 10 6 5 4 4 35
Candidate 2 9 8 10 3 4 5 39
Candidate 3 15 8 10 4 4 2 43
Scale 1
2
3
4
5
Poor
Below Average
Average
Above Average
Excellent
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
COMPREHENSIVE SWOT ANALYSIS WORKSHEET
Customer
Segments
Markets
Distribution
Marketing
Pricing
Products
Services
Value
Proposition
The
Organization
Processes /
Functions
People
Infrastruc-
ture
Partnerships
Geographies
Sales
Go
To
Market
EXTERNAL
Targets
INTERNAL
Rank Order
Opportunities Threats
Rank Order
1
2
3
1
2
3
4
5
6
7
8
9
10
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
1
1
1
1
1
1
1
1
1
1
1
1
1
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
• Xx
Rank Order
Strengths
Relative to Competitors
Weaknesses
Relative to Competitors
Rank Order
109
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
SERVICE BENCHMARKING TEMPLATE
24#
Aesthetics
Consistency
Convenience
Speed
Professionalism
Impact
Cost
$
Other Important
Dimensions
TARGET CUSTOMER
…
Customer Importance
(Rank Order)
Core Features Rating
COMPANY
Value Proposition
Dimensions Core Features Rating
COMPETITOR 1
Core Features Rating
COMPETITOR 2
1
1
1
1
1
1
1
1
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
1
1
1
1
1
1
1
1
TOTALS 10 10 10
SERVICE
…
110
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MASTER
PRODUCT BENCHMARKING TEMPLATE
$
Aesthetics
Durability /
Reliability
Performance
Usability
Serviceability
Key Feature 1
Cost
TARGET CUSTOMER
…
Customer Importance
(Rank Order)
Core Features Rating
COMPANY
Value Proposition
Dimensions Core Features Rating
COMPETITOR 1
Core Features Rating
COMPETITOR 2
1
1
1
1
1
1
1
1
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
1
1
1
1
1
1
1
1
TOTALS 10 10 10
PRODUCT(S)
COVERED
…
Key Feature 2
111
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MASTER
SERVICE IDEAS – CUSTOMER NEEDS TO SOLUTIONS TEMPLATE
$
24#
Aesthetics
Consistency
Convenience
Speed
Professionalism
Impact
Cost
Other Important
Dimensions
CORE CUSTOMER
DEFINITION
…
Major Customer Needs
Value Proposition
Dimensions Potential Solutions
Ease & Cost to
Implement
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
LOW
LOW
LOW
LOW
LOW
LOW
LOW
LOW
SERVICE
LINE
…
Customer Value
Improvement
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
112
INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE
MASTER
PRODUCT IDEAS – CUSTOMER NEEDS TO SOLUTIONS TEMPLATE
$
Aesthetics
Durability /
Reliability
Performance
Usability
Serviceability
Key Feature 1
Cost
CORE CUSTOMER
DEFINITION
…
Value Proposition
Dimensions
PRODUCT(S)
COVERED
…
Key Feature 2
Major Customer Needs Potential Solutions
Ease & Cost to
Implement
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
•XX
LOW
LOW
LOW
LOW
LOW
LOW
LOW
LOW
Customer Value
Improvement
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
113
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MASTER
TERMS OF USE
Stratechi.com is owned and operated by StratTools Limited.
Stratechi.com offers products including PowerPoint and Excel templates and content that include designs, text, icons, graphics, maps, pictures, and other digital content.
Below these templates and the contents will also be described as “products”.
The products are provided only via direct download.
USAGE
Stratechi.com permits you to download and use products, only in accordance with the terms below.
IT IS ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUB-LICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THE PRODUCTS
IN HARD COPY, DIGITAL FORM OR ANY OTHER MEDIUM WHETHER EXISTING OR NOT YET EXISTING, EXCEPT AS SPECIFICALLY PERMITTED BELOW.
1. LIMITED LICENSE
You are granted a limited, non-exclusive, non-transferable license to use the products for the ALLOWED USAGE (2). You are not allowed to use the products except for
that which is specifically listed in section ALLOWED USAGE (2).
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Subject to the restrictions and limitations described under NOT ALLOWED USAGE (3), the products can be used to create derivative works or modifications to fit your own
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Market & Competitive Analysis Template.pdf

  • 1. STRATECHI’S MARKET & COMPETITIVE ANALYSIS POWERPOINT TEMPLATE 1
  • 2. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Using this Stratechi.com Market Analysis Template 2 This 113 page market analysis template includes so much to get you jumpstarted on your presentation and problem solving. There are a ton of useful, easy-to-edit, and well-designed slides for a comprehensive market analysis. Please read the terms and conditions (last page) of this compendium. Thank you! And, as always, I’m here to help and support. If you need to brainstorm or problem solve anything, set up some coaching time on Stratechi.com. All the best, Joe Newsum Founder of Stratechi.com
  • 3. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Market & Competitive Analysis Table of Contents 3 4. Market Analysis Goals 5. Market Overview & Trends 6. Market & Industry Overview 7. Market Synthesis 8. Total Addressable Market 9. Historical Market Growth 10. Market Revenue Mix Example 11. Submarket Analysis 12. Adoption Curve Chart 13. Industry Analysis & Dynamics 14. Porter’s Five Forces Analysis 15. Porter’s Five Forces Details 16. Industry PESTLE Analysis Template 17. Market Map Example 18. Global Analysis Example 19. Global Analysis Details 20. Regional Snapshot Template 21. US Map Example 22. US Highlights Example 23. US Snapshot Template 24. Market Segmentation & Dynamics 25. Customer Trend Chart 26. Industry Growth Drivers Example 27. Industry Analyst Quotes 28. Market Segmentation Example 29. Customer Segmentation Analysis 30. Customer Metrics Chart 31. Customer Segmentation Metrics 32. Market Opportunity Example 33. Competitor Analysis & Dynamics 34. Competitor Share Donut Chart 35. Competitor Share Historical Example 36. Historical Competitive Share Percent 37. Overview of Competition 38. Detailed Overview of Competition 39. BCG Competitive Matrix Example 40. Competitive Metrics Chart Example 41. Product Competitive Analysis 42. Competitive Sales & Marketing Analysis 43. Company Profile Example 44. High-Level Competitor Profile 45. Detailed Competitor Profile 46. Product Feature Analysis Example 47. Value Proposition Competitive Map 48. Product Feature Comparison Chart 49. Product Feature Harvey Ball Example 50. Product Performance Spider Chart 51. Value Proposition Spider Chart 52. Customer Analysis & Segmentation 53. Target Buyer Profile Example 54. Buyer Persona Example 55. Customer Journey Template 56. Client Purchasing Funnel Example 57. End-user Segment Profile Example 58. End-user Pie Chart Blowout 59. Demographic Chart Slide 60. Preference Chart Slide 61. Device Usage Chart 62. Key Takeaways & Next Steps 63. Market Analysis Key Takeaways 64. Market Attractiveness Decision Matrix 65. 3 Horizons of Growth Example 66. ANSOFF Matrix Product Strategy Example 67. SWOT Analysis Example 68. Market Analysis Next Steps Example 69. Additional Framework Slides 70. KPI Slide Example 71. Project Plan Template Example 72. KPI Template Example 73. PESTLE Analysis Overview 74. PESTLE Analysis Examples 75. BCG Matrix Slide 76. Prioritization Matrix Example 77. Prioritization Matrix Template 78. Sustainable Competitive Advantage 79. Competitive Advantage Template 80. Pyramid Slide Example 81. Yin & Yang Slide Example 82. Three Box Framework Example 83. SWOT Analysis Worksheet 84. ANSOFF Growth Matrix Template 85. Editable US Map Example 86. Editable Global Map Example 87. Metrics Chart Example 88. Sales Pie Chart Example 89. Stacked Column Chart Example 90. Bubble Chart Example 91. Market Analysis Icons 92. People Icon Examples - background 93. Strategy Icon Examples - background 94. Transportation Icons - background 95. Chart Icon Examples - background 96. Technology Icon Examples - background 97. People Icon Examples 98. Strategy Icon Examples 99. Transportation Icon Examples 100.Chart Icon Examples 101.Technology Icon Examples 102.Market Analysis Images 103.Teamwork Image Examples 104.Progress Image Examples 105.Strategy Image Examples 106.Planning Image Examples 107.Additional Stratechi.com Templates 108.Excel Decision Matrix Example 109.Comprehensive SWOT Template 110.Service Benchmarking Example 111.Product Benchmarking Example 112.Service Brainstorming Template 113.Product Brainstorming Template
  • 4. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER MARKET ANALYSIS GOALS 4 (INSERT INDUSTRY) MARKET ANALYSIS 1. Develop a deeper understanding of current & potential markets 2. Understand the important dynamics and trends shaping markets and the competitive landscape 3. Identify current and future issues and opportunities within markets and the competitive set 4. Solidify strategies to capitalize on evolving market & competitive dynamics and opportunities 5. Create a strategic plan of attack
  • 5. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 5 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 6. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER $0 $100 $200 $300 $400 $500 20XX 20XX 20XX 20XX 20XX 20XX $0 $500 $1,000 $1,500 $2,000 $2,500 20XX 20XX 20XX 20XX 20XX 20XX The $2B market is generating significant profit and growing due to shifting dynamics 6 Gym Software Services Market Sizing ($B) +20% Gym Software Market Sizing ($B) Gym Software Market Key Statistics 65% Software as a Service 76 Providers $2B Revenue $500M Profit § Over the past five years, the Gym Software market has grown 2X to $2 billion § The move towards SaaS has allowed providers to lower up-front costs and most providers can implement in 3 months or less § In 20XX, profit for the average provider is 25% of revenue, up from 20% in 20XX § The market continues to consolidate with 30% less providers than 5 years ago § The market is projected to expand steadily over the next five years § As enterprise applications and interaction channels have proliferated, platforms must be compatible and offer integration services Gym Software Performance and Outlook Source: XX Source: XX +52% Member Marketing Scheduling Financials Reporting Integration Key Features Importance Pricing
  • 7. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Market Overview: The Club Management market is in a phase of growth and fragmentation driven by innovation and client growth around the globe 7 Market Definition: Club management software for gyms, fitness centers, country clubs to manage client marketing, signup, membership tiers, upsell, class sign-up, service, communication, renewals, and loyalty programs. Geography: The focus is on the US market, but it is a global market, with attractive growth markets in Europe and Asia as they are seeing a boom in gyms and fitness centers as consumer lifestyles are changing. Client Target: The target clients are small-to-midsize gyms, fitness clubs, and country clubs (1-100 facilities) who don’t have the scale to invest in a differentiated homegrown solution, though larger clients are adopting solutions to keep up with innovation. Feature Set: The core feature set has been online member mgmt., engagement, and service though the high- growth areas have shifted to mobile apps, marketing acquisition, retention and upsell analytics and capabilities, and financial management. Competition: The 2 established incumbents are losing share as they are struggling to keep up with the innovation of smaller players in member marketing, analytics, and mobile apps which is leading to a more fragmented market.
  • 8. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 8 Total Addressable Market for the Club Management Software Market • The total addressable market is $4 billion which represents 80% market penetration • The serviceable available market is $1.3 billion which is the current market revenues • Our target market is $700 million which is small-to-midsize companies Target Market (Small-to- Midsize) $700 million Serviceable Available Market $1.3 billion Total Addressable Market $4 billion $35 m Current Revenue • We currently have ~5% share in our target market
  • 9. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 9 $250 $300 $375 $500 $600 $725 $850 $975 $1,100 $1,300 $2,500 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 20XX 5-YR FCST $ Million Market Revenue Growth 20% 25% 13% 16% The market has grown at a 20% CAGR to $1.3 billion, with a forecast to almost double in the next 5 years to $2.5 billion 26% 20% 20% 17% 21% 14% Sources: XX, YY
  • 10. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The Marketing / Loyalty & Scheduling / Billing subsectors have been growing rapidly, while the core Member Management subsector has been stagnant 10 Online Scheduling & Billing 20XX 20XX 20XX 20XX 20XX 20XX Market Revenue Mix Membership Management Marketing / Loyalty • Membership management is table stakes, but customers aren’t willing to pay the historic premium • Online scheduling & billing has been steadily growing as product sophistication & ROI has improved, along with ease of use and integrations • The fastest growing subsector is marketing & loyalty applications given the ROI on churn reduction through personalized save offers and lift in ad spend utilizing social media and email marketing
  • 11. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER While submarket 3 is the largest, submarket 1 is forecasted to have the most absolute growth at $450 million over the next 5 years 11 100 250 650 0 100 200 300 400 500 600 700 800 900 1,000 20XX 20XX 5-yr FCST $ Millions Submarket 1 Sources: XX, YY 200 400 700 0 100 200 300 400 500 600 700 800 900 1,000 20XX 20XX 5-yr FCST $ Millions Submarket 2 450 600 850 0 100 200 300 400 500 600 700 800 900 1,000 20XX 20XX 5-yr FCST $ Millions Submarket 1 • Explosive growth driven by mobile use cases • Submarket is quickly consolidating through M&A • Strong growth driven by marketing ROI & analytics • Most players adding feature sets to better compete • Decent growth driven by client adoption and feature upsell • The winners will have the full suite solution
  • 12. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER We are in the high-growth market phase of the the industry adoption curve, with 40% of solution penetration of the target clients 12 Total Percent Adoption EMERGING MARKET HIGH GROWTH MARKET MATURE MARKET Time Club Management Software
  • 13. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 13 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 14. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Porter’s Five Forces Analysis – Club Management Software 14 INDUSTRY RIVALRY SUPPLIER POWER BUYER POWER POTENTIAL SUBSTITUTES POTENTIAL ENTRANTS • Low supplier power since only suppliers are data and cloud providers • Low potential substitutes given niche feature set • Homegrown solutions are being replaced given hard to keep up with innovation • Medium buyer power with 25% of clubs owned by 10 players • Rest of the market is highly fragmented • CRM players who create a club suite • Club Management software providers • SaaS marketing management players Industry rivalry is intense given the high growth of the market and consolidation, but competition mostly focused on current competitors. INDUSTRY RIVALRY OVERVIEW
  • 15. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER OVERALL ASSESSMENT OF COMPETITIVE INTENSITY … Major Players Assessment Overview of Key Dynamics & Impact to the Organization • XX •HIGH • XX NEW ENTRANTS INDUSTRY RIVALRY SUPPLIER POWER BUYER POWER POTENTIAL SUBSTITUTES … CURRENT 5 YEARS FROM NOW • XX •HIGH • XX • XX •HIGH • XX • XX •HIGH • XX • XX •HIGH • XX 15 Porter’s Five Forces Detailed Analysis – Club Management Software
  • 16. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Industry PESTLE Analysis Political Economic Social Technological Legal Environmental • Trend 1 • Trend 2 • Trend 3 • Trend 1 • Trend 2 • Trend 3 • Trend 1 • Trend 2 • Trend 3 • Trend 1 • Trend 2 • Trend 3 • Trend 1 • Trend 2 • Trend 3 • Trend 1 • Trend 2 • Trend 3 Top Trends Industry Implications • Implication 1 • Implication 2 • Implication 3 • Implication 1 • Implication 2 • Implication 3 • Implication 1 • Implication 2 • Implication 3 • Implication 1 • Implication 2 • Implication 3 • Implication 1 • Implication 2 • Implication 3 • Implication 1 • Implication 2 • Implication 3 16
  • 17. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The market map highlights the core growth areas by different location segments 17 Sources: XX, YY NEED TO INNOVATE SMALL LARGE HIGH GROWTH • Funnel Analytics is the hot market given the high ROI generation • Newly architected SAAS full-suite platforms are gaining traction for ease- of-use and price per member • Mobile enablement is high-growth but a small niche market as clients want the full-suite • Marketing platforms have been slowing in growth • Integration tools has matured as clients want drag and drop integrations • Custom client server is a large cash cow market losing share to the innovators OLD SCHOOL THE WINNERS THE FUTURE MEDIUM 11-100 1-10 Locations 100+ Marketing Platforms SAAS & Mobile Based Full-Suite LOW Custom Client Server Mobile Enablement Integration Tools Funnel Analytics
  • 18. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The ~$1.3 billion global market is led by North America, but Europe and Asia are sizeable growth markets 18 $600M $80M North America $400M 13% 5-yr CAGR 16% 5-yr FCST South America $80M 20% 5-yr CAGR 20% 5-yr FCST $50M Africa $50M 8% 5-yr CAGR 10% 5-yr FCST $300M Europe $300M 12% 5-yr CAGR 19% 5-yr FCST Asia $250M 18% 5-yr CAGR 23% 5-yr FCST $250M Sources: XX, YY
  • 19. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 19 $600M $80M $50M $300M $250M Sources: XX, YY Asia Africa / Middle East South & Central America Europe North America Highlights • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 There are regional dynamics in play driving differentiated growth across the globe
  • 20. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Snapshot details by global region 20 Sources: XX, YY Asia Africa / Middle East South & Central America Europe North America Category 1 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 Category 2 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 Category 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3
  • 21. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The number of Gyms & Fitness Clubs are growing at 15-20% in the West & Northeast, with slower growth in the rest of the country 21 15-20% 5-15% 0-5% 11,000 7,500 8,500 12,000 13,500 Sources: XX, YY Location growth Southwest West Midwest Southeast Northeast
  • 22. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER There are regional dynamics in play driving differentiated growth across the US 22 Sources: XX, YY Growth 15-20% 5-15% 0-5% 11,000 7,500 8,500 12,000 13,500 Southwest West Midwest Southeast Northeast Southwest West Midwest Southeast Northeast Highlights • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3
  • 23. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Snapshot details by US region 23 Sources: XX, YY Southwest West Midwest Southeast Northeast Category 1 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 Category 2 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 Category 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3 • Point 1 • Point 2 • Point 3
  • 24. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 24 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 25. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 25 12,000 15,000 19,000 24,000 28,000 32,000 43,000 20XX 20XX 20XX 20XX 20XX 20XX 5-YR FCST Number of Clubs The number of clubs is forecasted to continue its growth trajectory Sources: XX, YY • Club membership demand is driving the growth • Customers are shifting to smaller specialty formats and all-inclusive larger formats • Growth is slowing given the economy and saturation • Older formats are struggling and often don’t have the capital to refresh the club and brand • Virtual gyms has been a fad that is struggling, given the social aspect of going to an actual club
  • 26. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Club adoptions, growth, member expectations, features and innovation are the main drivers of the 20% market growth 26 Club Adoption: The market is still at less than 50% adoption within clubs. To stay competitive more clubs are realizing the need for club management software and the improvement in member engagement and economics. Innovation: Clubs are turning towards innovative solutions to create competitive differentiation in member experience (social engagement, meet-up, competitions, tracking, prizes) Member expectations: Members often switch or belong to multiple clubs are are increasingly used to member management and engagement apps, which is becoming a need to have for members to join. Club Growth: The desire to stay fit and social is driving innovative formats and overall club growth. Low footprint, high use formats are proliferating given their low membership hurdle rates to get to cash flow positive and easy to start franchise models. High-ROI Features: Revenue funnel analytics, mobile apps, and communication tools are driving significant revenue and cost benefits for clubs, which is spurring high-growth adoption. $
  • 27. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Analysts are bullish on the growth drivers of the club member management market 27 Club Adoption: “Clubs need to have a robust club management platform to be competitive” - John Doe, Gym News “Those clubs that are using old software are not going to survive the new reality” – Grace Kelly, Monitor Innovation: Member expectations: Club Growth: “Gyms and fitness centers have and will continue to see explosive growth” – Jimmy Butler, Fitness Mag ”Old models are dying quickly, but being replaced with new innovative formats and models with small footprints, high- intensity, short classes, and killer economics” – Jenny Crowin, Franchise Analyst High-ROI Features: $ “Members want everything digital. They don’t want to have to talk to somebody, they want everything a click away on their phone” – Rebecca Milstone, CEO of Fitness Association “The digital bar is high for gyms and clubs, and members won’t accept anything less than the best” - Mike Rome, Fitness Analyst “Gym businesses are seeing a 5-10X return on their funnel analytics with new clients they couldn’t reach, higher upsell, and improved retention” – Jim Cronin, Industry Analyst “The new club member mgmt. platforms are cheap and loaded with features” – Beth Day, Analyst “Gyms are creating community with their social and gamification apps” – Dave Buster, Gym News “The innovation keeps on rolling in with all these small startups, look out for augmented reality and AI” – Amy Day, Industry Analyst
  • 28. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 28 The market is segmented into 6 formats with different economics and value propositions Sources: XX, YY High-growth with many new innovative franchise formats and strong economics given utilization and cost structure. Examples: Orange Crush, Yoga Neighbor. Small Specialty Medium Specialty Large All Inclusive Small Gym Medium Gym Large Gym Square Feet 2,000 8,000 75,000 Strong format in urban areas with a variety of classes driving customer value and format economics. Examples: Urban Warrior, CrossfitX. High-growth format for suburban areas with tiered membership, many classes, gym area, pool and amenities. Examples: Cruze, FitnessWorld. Aging format and gyms with declining economics. Moving more towards personal trainer memberships. Examples: Silver Gyms, Loco Gym. Those with capital are remodeling to become more specialty to improve customer value and economics. Examples: Move, Retro Gym. Large players are segmenting markets for remodel to all-inclusive type model. Examples: GetFit, FitAdvantage.
  • 29. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 29 The customer segments differ when it comes to locations, customers, providers & needs Sources: XX, YY Small Specialty Medium Specialty Large All Inclusive Small Gym Medium Gym Large Gym Locations Suburban centers with less than 40K residents Suburban centers and cities with 30-80K residents Large suburban areas and cities over 100K residents Suburban centers with less than 30K residents Rural and suburban areas with 25-60K residents Large suburban areas and cities over 100K residents Customers • 66% female • 65% over 40 • Avg. income 50K • 60% female • 60% < 40 • Avg. income 70K • 55% male • 70% < 40 • Avg. income 80K • 60% male • 70% over 40 • Avg. income 45K • 66% male • 65% < 40 • Avg. income 55K • 67% male • 75% < 45 • Avg. income 72K Provider Share • XGym – 40% • Turbo – 25% • Agile1 – 25% • XGym – 20% • Turbo – 15% • ClubOne – 37% • Fitness360 – 20% • Turbo – 12% • XGym – 32% • Turbo – 17% • Fitness360 – 15% • XGym – 25% • Agile1 – 24% • Fitness360- 14% • ClubOne – 27% • Fitness360 – 24% • Turbo – 17% Top Needs • Online Scheduling • One Platform • Billing • Marketing / Loyalty • Online Scheduling • Member Mgmt. • Integrations • Reporting • Member Mgmt. • One Platform • Online Scheduling • Marketing / Loyalty • Online Scheduling • Integrations • Marketing / Loyalty • Member Mgmt. • Integrations • Marketing / Loyalty
  • 30. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 30 Core customer metrics by format Sources: XX, YY $29 -Small Specialty $47 - Medium Specialty $55 - Large All Inclusive $23 - Small Gym $35 - Medium Gym $42 - Large Gym $20 $40 $60 Avg. Price 300 - Small Specialty 1000 - Medium Specialty 2400 - Large All Inclusive 400 - Small Gym 700 - Medium Gym 1420 - Large Gym 0 1250 2500 Avg. Customers 16% - Small Specialty 10% - Medium Specialty 18% - Large All Inclusive 8% - Small Gym 13% - Medium Gym 23% - Large Gym 0 15% 30% Avg. Churn 65% - Small Specialty 63% - Medium Specialty 66% - Large All Inclusive 54% - Small Gym 59% - Medium Gym 56% - Large Gym 50% 60% 70% Net Promoter
  • 31. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Specialty fitness formats are growing at ~2X the industry average driven by a better customer value proposition 31 15,000 5,000 4,000 2,000 8,000 2,000 Small Specialty Small Format Gym Midsize Specialty Midsize Gym Large Multifitness Large Gym Locations by Format Growth TOTALS Rev / Loc Drivers $ Member 28% $900K Innovative franchise HIIT formats and classes, and yoga driving growth $55 5% $500K Low hurdle rate drives growth, but long-term business model issues $27 26% $1.5M Multi-class format is attractive to members and strong economics $45 -4% $1.1M Declining due to lack of consumer demand and aging facilities $31 -4% $2.1M Decline in consumer interest with superior multi- fitness models taking share $29 13% $1.6M $37 34,000 15% $3.2M Strong economics and customer value with members accessing many class types $42
  • 32. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The club software market is large and growing disproportionately in specialty and multifitness formats 32 $300 $75 $250 $95 $250 $200 Small Specialty Small Format Gym Midsize Specialty Midsize Gym Large Multifitness Large Gym Club Software Market ($M) Growth TOTALS 30% -5% 32% -6% -10% 18% $1,170 20% Market Opportunity Target customer given growth, need for turnkey solutions, simple implementation, and high spend per member Dying market segment due to lake of competitiveness. Maintain current accounts but shift sales and marketing efforts Target customer given strong growth, economic model, and need for flexible and mobile-first use cases Dying market segment due to lake of competitiveness. Maintain current accounts but shift sales and marketing efforts Maintain current contracts but deemphasize any sales & marketing efforts Difficult customers given everyone is targeting them and they often grow out of solutions once they scale
  • 33. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 33 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 34. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER The market is dominated by five main players. Agile1 27% Turbo 21% XGym 16% Fitness360 12% ClubOne 10% Others 14% Total Market $2.8 B Agile1 #1 player with 6 out of the top 10 customers. Growing at 15% with strengths in member management and integration. 34 Turbo Formidable competitor with 14 acquisitions over the past 5 years. Deep investor pockets gunning for #1. XGym Focused on specialty gyms with best-in-class scheduling and Club Management. Fitness360 5-year-old startup taking share with 30% growth hyper focused on small gyms. ClubOne Legacy player losing market share due to legacy systems with little integration.
  • 35. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive market share has shifted substantially over the past X years. 35 0% 5% 10% 15% 20% 25% 30% 35% 20XX 20XX 20XX 20XX 20XX 20XX Historical Market Share by Competitor Agile1 Turbo XGym Fitness360 ClubOne Others • Turbo and Fitness360 have gained significant market share over the past X years • Agile1 has held its #1 market share but has declined X% over time • The market has significantly consolidated among the 5 top players with the rest of the competition declining 9 points over the time period. • ClubOne has fallen from #2 to #5 giving up 15 points over the time period
  • 36. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive market share has shifted substantially over the past X years. 36 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 20XX 20XX 20XX 20XX 20XX 20XX Historical Market Share by Competitor Agile1 Turbo XGym Fitness360 ClubOne Others • Turbo and Fitness360 have gained significant market share over the past X years • Agile1 has held its #1 market share but has declined X% over time • The market has significantly consolidated among the 5 top players with the rest of the competition declining 9 points over the time period. • ClubOne has fallen from #2 to #5 giving up 15 points over the time period
  • 37. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive Overview 37 Competitor 1 Competitor 2 Competitor 3 Competitor 4 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 Locations Weaknesses Team Sales & Growth Strengths • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2 • Point 1 • Point 2
  • 38. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Overview of Competition 38 Team Locations Sales & Growth Funding Strengths Weaknesses Competitor 1 Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6 Competitor 7 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2
  • 39. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER BCG Competitive Matrix 39 High Growth Low Growth Low Market Share High Market Share Emerging Leaders Dominant Brands Niche Players Cash Cows Company 1 Company 2 Company 3 Company 4 Company 5 Company 6 Company 6 Company 7 Company 8
  • 40. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive metrics: Customers, Average Value, Features, Pricing 40 Competitor 1 Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6 Customers 175 500 250 400 580 340 Avg. Value 50K 20K 40K 65K 30K 58K Features 80 35 45 65 55 60 Pricing 45 10 50 10 30 15 20 25 45 20 20 30 40
  • 41. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Product / Service Competitive Analysis 41 Client Base Differentiation Features Weaknesses Pricing Service Competitor 1 Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6 Competitor 7 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2
  • 42. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive Sales & Marketing Overview 42 Team Presence Sales Strategy Partners Marketing Strat Followers Competitor 1 Competitor 2 Competitor 3 Competitor 4 Competitor 5 Competitor 6 Competitor 7 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2 Point 1 Point 2
  • 43. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitor 1 Overview 43 Company Snapshot 4.8 Rating Reviews 35% Growth over 5 years 60 yrs Leadership Experience § Highly Disruptive, Game Changing Gym Software Platform: Competitor 1 recently launched their Gen3 platform which is the leader in member management, marketing, integration and reporting with their open APIs that allows simple and quick integration with all major players. § Significant Growth: With a solid sales and marketing team combined with a strong platform, Competitor 1 has realized 30+% growth for 5 consecutive years, with no end in site with the launch of their Gen3 platform. § Sticky Customers: Relentless focus on CX has led to industry leading retention above 94% with substantial growth in account value once implemented. They also have 4 out of the top 10 gyms as customers. § Strong Leadership Team: With a collective 60 years in the space their 6-person leadership team has the experience and skill set to take Competitor 1 to the next level. § Deep Investor Pockets: Competitor 1 was purchased by Growth1 Capital in 20XX for $40M. Growth1 Capital has infused an additional $30M to purchase 4 other competitors and have signaled they are willing to put more capital to work to become the #1 player in the market. $200M In Revenue in 20XX Competitor 1 at a Glance Source: cc 4 of 10 Top Gyms as Customers $0 $50 $100 $150 $200 $250 20XX 20XX 20XX 20XX 20XX 20XX +35% Competitor 1 Revenue ($M)
  • 44. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER High-level Competitive Profile COMPANY LOGO Strengths • Company A has a very strong product set with strengths in member management, loyalty and marketing. They have 6 out of the 10 largest gyms as customers and have been growing rapidly with a strong GTM strategy and Sales & Marketing team. They are very aggressive at pricing, especially for new customers, while also growing existing customers with new features. Their leadership team has a breadth of experience and have shown the ability to buy, integrate and grow from acquisitions. Weaknesses • Company A’s main weakness is in integration of their existing product suite and external systems. Customers often have trouble making the entire system work and then have to spend on custom integration with many of their systems. They are also weak in Europe and Asia, hence their investment in those markets to grow. Overview • Started in 2010, Company A is located in Fairfield, CA with offices in Europe & Asia. With 350 employees, the company’s product set is strong with 1,000+ customers. In 2019 they were purchased by Skyview Equity for $150 million. Skyview is executing a strategic rollup with Company A having made 10 acquisitions for $80M to increase share and capabilities. They have a strong management team led by John Wick, the former CEO of Gym+, which sold for $200 million. Financials & Metrics • In 20XX, Company A generated $40M in revenue in with a 25% growth rate over the past 4 years. With a spend per customer of $4,000 a year, they are at the top end of the competition. They recently raised another $20M in Series C financing to invest in sales & marketing and Europe and Asia expansion.
  • 45. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Detailed Competitive Profile 45 COMPANY LOGO Overview Company A was founded in 20XX and has quickly become the leader in pipeline analytics with 100 employees and an estimated $20 m in annual revenue. Customers • Focused on mid-to-large clubs • Key customers include Lifetime Fitness, 24 Hour Fitness, and Chuze • ~1,200 customers Financials • ~$20 m in 20XX revenue • 25% growth • $30 m in Series A & B financing from Impact Ventures & Equity Growth Geography • Headquarters in Denver. Primarily US based with offices in Hong Kong and Paris. Products Core product is Growth Funnel focused on pipeline analytics with newly launched products in automated offers, and marketing automation. Strengths • Sophisticated ROI based analytics • Strong experienced leadership team • Key partnerships with Gforce & Lean • Experienced backers Weaknesses • Just lost Golds Gym • Doesn’t have product breadth • Weak financial integrations • Struggling in Asia & EMEA Analysts • “Company A is leading pipeline analytics with their high-ROI and ease of implementation” - Forrester • “Company A is disrupting the market and is the player to watch” - Gartner Strategic Insights • They may start acquiring other point solutions to create a broader suite • They are the lowest price in the market with a per member pricing model with no implementation fees
  • 46. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Clubs rank core features and ease of use high, which don’t necessarily correlate to willingness to pay 46 Sources: XX, YY Member Mgmt. Marketing Reporting Training Class Mgmt. Integration Social Media Lifecycle Mgmt. Ease of Use Importance Customization Willing to Pay Addition Information Perceived Leader Agile Gym FitFirst ClubOne FitFirst Agile Gym Lifestyle ClubOne Lifestyle Club Central ClubOne Table stakes with a focus on activity mgmt. Member have very low utilization of social features High ROI in driving retention and upgrade with risk scores and automated offers Clubs want more campaign management and ease of use Calendering, sing-up and class setup features a must for many specialty clubs Clubs want ease of use and slick UIs for their staff and members The focus is on membership and financial reporting Clubs want intuitive training with how-to videos Branding customization is table stakes, but clients are willing to pay more for member journey tools Midsize to large clubs want more financial system integration and APIs
  • 47. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Value Proposition Competitive Map 47 High Features Low Features Low Price High Price High-Value Leaders Brand Leaders Struggling No-Mans Land Company 1 Company 2 Company 3 Company 4 Company 5 Company 6 Company 6 Company 7 Company 8
  • 48. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive Product Feature Comparison 48 US Competitor 3 Competitor 2 Competitor 1 Competitor 4 X FEATURE 1 FEATURE 2 FEATURE 3 FEATURE 4 FEATURE 5 FEATURE 6 FEATURE 7 FEATURE 8 X X X X X X X X X X X X X
  • 49. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Competitive Product Feature Comparison 49 US Competitor 3 Competitor 2 Competitor 1 Competitor 4 FEATURE 1 FEATURE 2 FEATURE 3 FEATURE 4 FEATURE 5 FEATURE 6 FEATURE 7 FEATURE 8
  • 50. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Product 2 has advantages in pipeline, member and club management 50 0 2 4 6 8 10 Pipeline Mgmt. Member Mgmt. Marketing Club Mgmt. Reporting Analytics Product Capabilities Benchmarking Product 1 Product 2 • Product 1 is leading in reporting and marketing but substantially lags Product 2 in club and pipeline management capabilities • Pipeline Management: Product 2 has sophisticated ROI and scenario analytics • Member Management: Product 2 has more member / club scheduling features • Marketing: Product 1 has AI-generated offers based on member history and profiles • Club Management: Product 2 has extensive customization of club parameters • Reporting: Product 1 has many more out-of-the- box reporting modules • Analytics: There is parity among Product 1 and 2 but much room for improvement
  • 51. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Company 2 has better features and price, but Company 3 better service, implementation and integrations, while Company 3 is middle-of-the road 51 0 1 2 3 4 5 Features Price Service Implementation Integrations Competitive Benchmarking Company 1 Company 2 Company 3 • Features: Company 2 wins on features with a full suite of capabilities • Price: Company 2 also wins on price with their flexible low-cost usage model • Service: Company 1 wins on service with their always-on support model • Implementation: Company 1 is the easiest and fastest to implement with out-of-the-box capabilities • Integration: Company 1 wins by a lot on integrations with their add-on capabilities
  • 52. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 52 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 53. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 53 For our target client buyer, there are 5 core segments Wants to use the standard or emerging standard. Influenced by VCs and technologists. The Entrepreneur Lone Developer The Technologist Old School Will try anything free just to learn. Influenced by other developers and frowns on mainstream. Self-proclaimed expert on all things tech. Wants feature lists, matrices and extensive specs. Wants the value prop and likes to speak to somebody to do a deal. Brings in experts to help. The Freelancer Uses mainstream tech that clients know and be happy with. Wants a good deal for multi-sites. Customer Base Revenue % Avg. Spend Share of Wallet 24% 18% 20% 23% 15% 32% 25% 15% 18% 10% $267 $302 $140 $176 $110 21% 33% 27% 42% 19% Retention 71% 76% 56% 55% 48%
  • 54. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 54 Buyer Persona The Freelancer Uses mainstream tech that clients know and be happy with. Wants a good deal for multi-sites. Customer Base Revenue % Avg. Spend Share of Wallet 24% 32% $267 21% Retention 71% Education Bachelors Degree Income $110,000 Status Single Social Media Tik Tok, Instagram Shops Amazon, Lululemon Age 29 Loves Yoga, hiking, friends Eats Chipotle, Fine Dining Sex Female Persona Messaging 96% of freelancers can’t be wrong Stop with all the apps…unify Your clients will love you Campaign Instagram & Tik Tok influencers focused on use cases, features and client success to drive brand awareness. Content strategy focused on client success stories.
  • 55. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Customer Journey Template Customer Profile Customer Activities Customer Feelings Internal Processes Opportunities Stage 3 Stage 2… Stage 1… Final • … • … • … • … • … • … • … • … • … • … Top Customer Needs • … • … Happy Sad / Frustrated • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … • … 55 • … • … • … • … • … • …
  • 56. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 56 Client Purchasing Funnel Stage Conversion by Marketing Channel 30% 25% 20% 10% 25% 20% 15% 5% 20% 15% 10% 8% 15% 10% 8% 5% 10% 8% 5% 4% Awareness Interest Consideration Conversion Social Media Online Advertising Event Word of Mouth Outbound Word of Mouth Social Media Online Advertising Outbound Event Stage Conversion 78% 58% 42% 83% 67% 33% 80% 60% 20% 75% 50% 40% 67% 53% 33% 80% 50% 40%
  • 57. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 57 The highest revenue segments use their club the the least and have the lowest retention Customer Base Revenue % Visits per Week Social Media On the go all the time. Looking for good value and deals. Prefers shopping in store and loyalty program. Likes good to high-end gear for himself and kids. Relies on reviews, technical info, and online ordering. Soccer Mom Involved Dad Lifestyle Lady Weekend Warrior Gym Junkie Focuses on fashion and health. Likes lifestyle brands and prefers to shop in store but does a lot of online research. Likes to try lots of different sports and get all the gear. Enjoys browsing in store and buying online. Always trying to get an edge with gear and nutrition. Prefers online for equipment and in store for clothes. 24% 18% 20% 23% 15% 32% 25% 15% 18% 10% 1.2 1.7 2.6 .8 4.7 Instagram Facebook TikTok Facebook TikTok Retention 71% 76% 86% 55% 88%
  • 58. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 43% of adults (18+) have a club membership with 31% interested in joining a club 58 Interested 31% Not Interested 26% 1 Membership 35% Multiple Memberships 8% CLUB MEMBERSHIP Sources: XX, YY Planning on Joining 24% Too Expensive 20% Too Far Away 21% Don't Like Options 35% REASON FOR NO MEMBERSHIP
  • 59. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Club members are more likely to be male, over 30, and highly educated 59 65% 45% Gender Male Female 20% 30% 30% 20% Income Level <$40K >$120K $40K-80K $80K-120K $85K Average 15% 20% 55% 15% Education High School Graduate Degree Some College College Degree 45% 25% 20% 10% Location US Other Europe Asia 15% 35% 30% 20% Age 18-30 60+ 30-45 45-60 42
  • 60. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Club members rate multiformat and cleanliness as the very important to them 60 40% 45% 50% 60% 70% 25% 30% 27% 20% 15% 25% 20% 13% 10% 10% 10% 5% 10% 10% 5% Location Price Specialized Multiformat Cleanliness Very Important Important Not Very Important Not Important
  • 61. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 61 Club members prefer mobile and use it to check schedules, sign-up for classes and check-in Mobile Club Computer Club Tablet Call Gym Top Use Cases App Access… 30% 60% 50% 80% 70% 32% 20% 30% 10% 25% 25% 13% 5% 4% 2% 0% 1-2 times per week 3-7 times 7+ times Never 1. Check Schedule 2. Sign-up for Class 3. Check-in 1. Check & Pay Bill 2. Check Schedule 3. Service Inquiry 1. Check-in 2. Sign-up for Class 3. Pay Bill 1. Check Schedule 2. Sign-up for Class 3. Check & Pay Bill 1. Check Schedule 2. Check Hours 3. Service Inquiry
  • 62. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER AGENDA 62 • Market Overview & Trends • Industry Analysis & Dynamics • Market Segmentation & Dynamics • Competitor Analysis & Dynamics • Customer Analysis & Segmentation • Key Takeaways & Next Steps
  • 63. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Market Analysis Key Takeaways 63 Industry: We’re in a strong industry that has the fuel to grow for years to come. SaaS is dominating the landscape and consolidation will continue. Geography: US growth is slowing, with pockets of growth strong in high growth urban centers. The growth has shifted to Asia with its explosion in interest in fitness and health. Clients: Gyms are dying quickly and being replaced with specialty and innovative formats. Large multi-fitness formats are seeing explosive growth. Features: The key is to get to platform status as quick as possible and overinvest in use cases with high ROI such as marketing / loyalty, integrations, and member engagement. Competition: Competition is fierce with significant investment in new SaaS features and nexgen platforms. M&A activity will accelerate as point solutions will struggle.
  • 64. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Market Attractiveness Decision Matrix 64 Customer Growth Size Product Operational Concentration Investment $ Market 1 Market 2 Market 3 Market 4 2 $4B 1 $2B 3 $6B 4 $10B TOTAL 4 25-30% 2 10-15% 1 5-10% 3 15-25% 3 Low 1 High 2 Medium 4 Extremely Low 3 $10-20M 4 $5-10M 2 $35-45M 1 $60+ M 1 From Scratch 2 Some Overlap 3 High Overlap 4 New Features 4 High Overlap 2 Some Overlap 1 Unfamiliar 3 Some Overlap 4 No Investment 3 Small Invest. 2 Heavy Invest. 1 No Capabilities 21 15 14 20
  • 65. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Our 3 horizons of growth include… Horizon 2 3-5 Years Horizon 3 5+ Years Horizon 1 1-2 Years • Nexgen4 • Sales & Marketing Focus Time Value • Lightweight version for Yoga & Massage • Facilities & Vendor Mgmt. • Consolidate market • Tuck-in gap point solutions 65
  • 66. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Product Strategy NEW EXISTING MARKETS PRODUCT / SERVICES MARKET PENETRATION NEW EXISTING PRODUCT DEVELOPMENT MARKET DEVELOPMENT DIVERSIFICATION RISK RISK 66 • Too risky • No viable M&A targets • Invest heavily in developing and launching Gen4 • Focus on marketing & loyalty apps • Shore up member management & integration • Create a light version for yoga and massage markets • Develop product partnerships to bundle platforms & capabilities • Develop facilities & vendor management application
  • 67. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 67 The market analysis has refined our SWOT analysis S W O T Strengths • Strength 1 • Strength 2 • Strength 3 Weaknesses • Weakness 1 • Weakness 2 • Weakness 3 Opportunities Threats • Threat 1 • Threat 2 • Threat 3 • Weakness 1 • Weakness 2 • Weakness 3
  • 68. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 68 Given the market analysis, next steps include… Deeper Dive Customer segmentation Geographic strategy StrategY Finalize product strategy Incorporate into 20XX strategy Governance Develop initiative to improve governance & decision making Projects Launch marketing segmentation Develop service improvement project Market Analysis Next Steps
  • 69. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 69 Additional Framework Slides
  • 70. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER KPI PERFORMANCE TEMPLATE 70 REVENUE NOI NPS 21% 10% 70% 85% of target 25% target 75% of target 12.5% target 105% of target 66% target
  • 71. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PROJECT PLAN TEMPLATE Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Workstream 1 Action Item 1 Action Item 2 Action Item 3 Workstream 2 Action Item 1 Action Item 2 Action Item 3 Workstream 3 Action Item 1 Action Item 2 Action Item 3 Implementation Testing Pilot 71 Launch
  • 72. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER KPI TEMPLATE 72 Revenue Profit Margin Customer Value Net Promoter Conversion Team Size Rev. / Rep. Budget KPIs +12% +4% +4% -6% -4% 0 +13% +13% $8m 42% $40k 70% 75% 12 $670k $1.6m $9.1m 44% $42k 64% 71% 12 $760k $1.8m TARGET ACTUAL VARIANCE The focus on larger deals worked Pricing approval helped drive profit Focus on bigger deals Implementations were slow Issues with competitive bids Quality hires Focus on big and steady deals T&E and bonus spend DRIVERS / LEARNINGS
  • 73. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PESTLE ANALYSIS Political Economic Social Technological Legal Environmental 73
  • 74. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PESTLE ANALYSIS TOPICS POLITICAL ECONOMIC SOCIAL TECHNOLOGICAL LEGAL ENVIRONMENTAL • Tax Policy • Trade / Tariffs • Regulation • Policy • Immigration • Defense / Wars • Human Rights • Infrastructure • Political Structure • Corruption / Graft • Protectionism • Fiscal Policy / Debt • GDP Growth • Income / Wages • Business Cycles • Interest Rates • Monetary Policy • Inflation • Investment • Unemployment • Income Inequality • Savings Rate • Financial Markets • Financing Accessibility • Education • Aging Trends • Population Growth • Cultural Dynamics • Race Dynamics • Geo Migration • Religion • Recreation • Attitudes • Behaviors • Health Trends • Family Trends • Innovation • Digitization • Robotics • AI / Analytics • Automation • Infrastructure • Mobility • 3D Printing • Biotechnology • Miniaturization • Internet of Things • Cloud Technology • Risk • Legal System • Litigiousness • Employment Law • IP Protection • Business Law • Safety / Health Law • Consumer Protection • Corruption / Graft • Liability • Legal Costs • Enforcement • Natural Resources • Ecological Attitudes • Policy • Climate Change • Weather • Natural Disasters • Environmental Law • Pollution • Resource Depletion • Sustainability • Location • Agriculture 74
  • 75. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER BCG Growth Share Matrix Growth DOG STARS QUESTION MARK CASH COW LOW HIGH LOW HIGH $ ? 75
  • 76. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PRIORITIZATION MATRIX 76 Cost / Effort Benefit / Value Low High High Low 1. Low Hanging Fruit 2. Big Bets 4. Not Worth the Effort 3. Maybes
  • 77. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Prioritization Matrix Template LOW HIGH HIGH LOW BENEFIT / VALUE EFFORT / COST LOW-HANGING FRUIT BIG BETS MAYBES (WORK ON IMPROVING) NOT WORTH THE EFFORT 1 IDEA / INITIATIVE 3 IDEA / INITIATIVE 4 IDEA / INITIATIVE 5 IDEA / INITIATIVE 2 IDEA / INITIATIVE 77
  • 78. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER STRATECHI’S SOURCES OF SUSTAINABLE COMPETITIVE ADVANTAGE Brand Loyalty Intellectual Property Network Effect Innovation Location Locked-up Supply Scale COMPETITIVE ADVANTAGE SUSTAINABLE i Proprietary Information 78
  • 79. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER SUSTAINABLE COMPETITIVE ADVANTAGE WORKSHEET Brand Loyalty Intellectual Property Network Effect Innovation Location Locked-up Supply Scale i Proprietary Information • xx Sources of Sustainable Competitive Advantage Improvement Ideas • xx • xx • xx • xx • xx • xx • xx Current Rating 0 – None 5 – Major Differentiator 1 1 1 1 1 1 1 1 79
  • 80. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 80 PYRAMID SLIDE • Bullet 1 • Bullet 2 • Bullet 3 • Bullet 1 • Bullet 2 • Bullet 3 • Bullet 1 • Bullet 2 • Bullet 3 • Bullet 1 • Bullet 2 • Bullet 3 Point 1 Point 2 Point 3 Point 4
  • 81. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 81 3 STRATEGY YIN & YANG SLIDE Strategy 3 Paragraph Strategy 2 Paragraph Strategy 1 Strategy 2 Strategy 3 Strategy 1 Paragraph
  • 82. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 82 THREE BOX FRAMEWORK • Xx • Xx • Xx Xx Xx Xx
  • 83. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER SWOT ANALYSIS WORKSHEET Strengths Weaknesses Opportunities Threats • Strength 1 • Strength 2 • Weakness 1 • Weakness 2 • Opportunity 1 • Opportunity 2 • Threat 1 • Threat 2 83
  • 84. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER ANSOFF GROWTH MATRIX 84 NEW EXISTING MARKETS PRODUCT / SERVICES MARKET PENETRATION • Idea 1 • Idea 2 NEW EXISTING PRODUCT DEVELOPMENT • Idea 1 • Idea 2 MARKET DEVELOPMENT • Idea 1 • Idea 2 DIVERSIFICATION • Idea 1 • Idea 2 RISK RISK
  • 85. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER US MAP 85 No Employees 1-15 Employees 16-50 Employees 50+ Employees 61 102 114 278 120 255
  • 86. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER GLOBAL MAP 86
  • 87. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER Over the past year, most of our transactional metrics have improved 87 68 75 84 0 20 40 60 80 100 202X 202X 202X Spend per Year ($) 189 220 254 0 50 100 150 200 250 300 202X 202X 202X LTV per year ($) 3.6 3.4 3.7 3.2 3.3 3.4 3.5 3.6 3.7 3.8 202X 202X 202X Purchases per Year 40 45 41 60 55 59 0 20 40 60 80 100 202X 202X 202X New vs. Repeat (%) Repeat New 22 18 21 0 5 10 15 20 25 202X 202X 202X Churn (%) 1.8 2.2 2.5 0 0.5 1 1.5 2 2.5 3 202X 202X 202X Tenure (Years)
  • 88. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PIE CHARTS (CLICK ON CHART TO EDIT IN EXCEL) 88 Product 1 40% Product 2 30% Product 3 10% Other 20% SALES BY PRODUCT Enterprise 24% Small-to- Mid 35% Government 30% Non-Profit 11% SALES BY SEGMENT
  • 89. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 210 230 190 205 230 82 90 83 92 100 55 65 38 53 68 30 26 24 28 32 20 18 17 22 24 0 50 100 150 200 250 300 350 400 450 500 20XX 20XX 20XX 20XX 20XX Number of Team Members Organizational Breakdown 397 429 352 400 454 Growth 8% -18% 14% 14% STACKED COLUMN CHART (CLICK ON CHART TO EDIT IN EXCEL) 89 Support Operations Sales & Marketing HR & Legal Finance
  • 90. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER BUBBLE CHART Market Share Market Growth 5% 10% 15% 20% 0% 25% 50% 75% 100% $11m $4m $10m $5m $5m $15m Product A Product C Product B Product D Product E Product F Product Family 1 Product Family 2 PRODUCT PERFORMANCE 90
  • 91. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 91 315 Market Analysis Icons – 2 Formats
  • 92. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 92 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 1 OF 5
  • 93. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 93 $ $XX MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 2 OF 5 ♖ ♕ ⚤
  • 94. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 94 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 3 OF 5 24
  • 95. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 95 X MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 4 OF 5 $
  • 96. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 96 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 5 OF 5 $ WWW. 1. 2. 3. ✓ ✓ ✓ . ?
  • 97. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 97 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 1 OF 5
  • 98. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER $XX ♖ ♕ ⚤ 98 $ MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 2 OF 5
  • 99. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 24 99 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 3 OF 5
  • 100. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 100 X MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 4 OF 5 $
  • 101. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER WWW. 1. 2. 3. ✓ ✓ ✓ . 101 MARKET ANALYSIS ICONS – DARK BLUE BACKGROUND 5 OF 5 $ ?
  • 102. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 102 Royalty-Free Market Analysis Images
  • 103. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 103
  • 104. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 104
  • 105. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 105
  • 106. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 106
  • 107. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER 107 Additional Stratechi.com Templates
  • 108. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER DECISION MATRIX (CLICK ON TO OPEN EXCEL) 108 Functional Experience Industry Experience Problem Solving Skills Interperson al Skills Cultural Fit Education Total Score Weight 3 2 2 1 1 1 Candidate 1 2 5 3 5 4 4 23 Candidate 2 3 4 5 3 4 5 24 Candidate 3 5 4 5 4 4 2 24 Weighted Scores Candidate 1 6 10 6 5 4 4 35 Candidate 2 9 8 10 3 4 5 39 Candidate 3 15 8 10 4 4 2 43 Scale 1 2 3 4 5 Poor Below Average Average Above Average Excellent
  • 109. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER COMPREHENSIVE SWOT ANALYSIS WORKSHEET Customer Segments Markets Distribution Marketing Pricing Products Services Value Proposition The Organization Processes / Functions People Infrastruc- ture Partnerships Geographies Sales Go To Market EXTERNAL Targets INTERNAL Rank Order Opportunities Threats Rank Order 1 2 3 1 2 3 4 5 6 7 8 9 10 • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx 1 1 1 1 1 1 1 1 1 1 1 1 1 • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx • Xx Rank Order Strengths Relative to Competitors Weaknesses Relative to Competitors Rank Order 109
  • 110. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER SERVICE BENCHMARKING TEMPLATE 24# Aesthetics Consistency Convenience Speed Professionalism Impact Cost $ Other Important Dimensions TARGET CUSTOMER … Customer Importance (Rank Order) Core Features Rating COMPANY Value Proposition Dimensions Core Features Rating COMPETITOR 1 Core Features Rating COMPETITOR 2 1 1 1 1 1 1 1 1 •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 •XX •XX •XX •XX •XX •XX •XX •XX 1 1 1 1 1 1 1 1 TOTALS 10 10 10 SERVICE … 110
  • 111. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PRODUCT BENCHMARKING TEMPLATE $ Aesthetics Durability / Reliability Performance Usability Serviceability Key Feature 1 Cost TARGET CUSTOMER … Customer Importance (Rank Order) Core Features Rating COMPANY Value Proposition Dimensions Core Features Rating COMPETITOR 1 Core Features Rating COMPETITOR 2 1 1 1 1 1 1 1 1 •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 •XX •XX •XX •XX •XX •XX •XX •XX 1 1 1 1 1 1 1 1 TOTALS 10 10 10 PRODUCT(S) COVERED … Key Feature 2 111
  • 112. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER SERVICE IDEAS – CUSTOMER NEEDS TO SOLUTIONS TEMPLATE $ 24# Aesthetics Consistency Convenience Speed Professionalism Impact Cost Other Important Dimensions CORE CUSTOMER DEFINITION … Major Customer Needs Value Proposition Dimensions Potential Solutions Ease & Cost to Implement •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX LOW LOW LOW LOW LOW LOW LOW LOW SERVICE LINE … Customer Value Improvement HIGH HIGH HIGH HIGH HIGH HIGH HIGH HIGH 112
  • 113. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER PRODUCT IDEAS – CUSTOMER NEEDS TO SOLUTIONS TEMPLATE $ Aesthetics Durability / Reliability Performance Usability Serviceability Key Feature 1 Cost CORE CUSTOMER DEFINITION … Value Proposition Dimensions PRODUCT(S) COVERED … Key Feature 2 Major Customer Needs Potential Solutions Ease & Cost to Implement •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX •XX LOW LOW LOW LOW LOW LOW LOW LOW Customer Value Improvement HIGH HIGH HIGH HIGH HIGH HIGH HIGH HIGH 113
  • 114. INSERT LOGO OR CO. NAME - VIEW>MASTER>SLIDE MASTER TERMS OF USE Stratechi.com is owned and operated by StratTools Limited. Stratechi.com offers products including PowerPoint and Excel templates and content that include designs, text, icons, graphics, maps, pictures, and other digital content. Below these templates and the contents will also be described as “products”. The products are provided only via direct download. USAGE Stratechi.com permits you to download and use products, only in accordance with the terms below. IT IS ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUB-LICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THE PRODUCTS IN HARD COPY, DIGITAL FORM OR ANY OTHER MEDIUM WHETHER EXISTING OR NOT YET EXISTING, EXCEPT AS SPECIFICALLY PERMITTED BELOW. 1. LIMITED LICENSE You are granted a limited, non-exclusive, non-transferable license to use the products for the ALLOWED USAGE (2). You are not allowed to use the products except for that which is specifically listed in section ALLOWED USAGE (2). 2. ALLOWED USAGE Subject to the restrictions and limitations described under NOT ALLOWED USAGE (3), the products can be used to create derivative works or modifications to fit your own professional needs, provided that such works are not intended to be re-sold or published publicly for free distribution. 3. NOT ALLOWED USAGE a. Sell, distribute, sub-license, transfer or assign rights to the products and templates and any derivative products. b. Use or display the products and derivative works on websites or web pages (or similar) to induce or involving sale, license or other distribution of physical and digital products. c. Use, display, incorporate or bundle the products and derivative works on any product that results in a re-distribution or re-use of the website or web pages (or similar) to induce or involving sale, license or other distribution of digital products including presentation templates, websites templates, websites designs, stock images (this includes custom designed websites). d. Use the products and derivative works in design template applications intended for resale, online or by other means. e. Use the products and derivative works in any way that could be considered defamatory, libelous, immoral, obscene or fraudulent, or illegal, either by making physical changes to it, in the juxtaposition to accompanying text or images, or otherwise. 114