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STEPS
FNBE 0814 | ELG 30605 | Ms. CASSANDRA WIJESURIA
RESEARCH
REPORT
SHOES BUSINESS RESEARCH REPORT
GROUP MEMBERS
 AARON CHONG YU HO 0320270
 ABDULLAH MAMODE 0319562
 CHONG CHIN PIN 0319595
 EE YUN SHAN 0319990
 ESTHER CHUA 0321422
 TAN CHIN YIN 0320080
 TAN JINGWEI 0320137
RESEARCH
REPORT
LINSIM TRADING,
KLANG
RESEARCH
REPORT
SINSENG SHOES ENTERPRISE,
GEORGETOWN
RESEARCH
REPORT
RESEARCH
REPORT
HISTORY OF SHOE TRADE
Sandals were the most
common footwear in most early
civilisations; however, a few early
cultures had shoes. In
Mesopotamia, types of soft shoes
were worn by the mountain
people who lived on the border
of Iran. The soft shoe was made of
wraparound leather, similar to a
moccasin. As late as 1850 most
shoes were made on absolutely
straight lasts, there being no
difference between the right and
the left shoe.
RESEARCH
REPORT
Jan Matzeliger born in
1852 and was an African
American inventor best known
for his shoe-lasting machine
that mechanically shaped the
upper portions of shoes. He
found employment in a shoe
factory and became
interested in the possibilities of
lasting shoes by machine.
Working alone and at night for
six months, he produced a
model in wood and on March
20, 1883, received a patent. His
invention won swift
acceptance and within two
years had largely supplanted
hand methods in Lynn.
RESEARCH
REPORT
His patent was subsequently bought by Sydney W. Winslow, who
established the United Shoe Machine Company. The continued success of this
business brought about a 50% reduction in the price of shoes across the
nation, doubled wages, and improved working conditions for millions of
people dependent on the shoe industry for their livelihood. He received
several other patents for shoe-manufacturing machinery, including an
improved model of his first lasting machine.
RESEARCH
REPORT
With over 100 years
of shoemaking history,
Malaysia’s shoe industry
has experienced
tremendous growth in
spite of stiff competition
from neighbouring
countries. The industry’s
humble roots can be
traced back to the early
1900s, and it was Penang
that played an important
role, becoming a hotspot
for flourishing shoe
businesses and thus
heralding the remarkable
development of the shoe-
making industry from its
beginnings to what it is
today.
RESEARCH
REPORT
It is also a great source of
national pride that Dato’ Jimmy
Choo, one of the world’s most
famous shoe designers, is a
Malaysian and an official Tourism
ambassador for the nation. Last
year’s festival included a gallery
showcase of Choo’s works inspired
by the Year of the Dragon, which
drew the crowds. Other highlights
from the 2012 event included a
Rainforest Shoe House, a Wedding
Shoe Wonderland, a Young
Designer corner, as well as a foot
health corner (complete with
massages to pamper your feet!).
RESEARCH
REPORT
BRIEF DESCRIPTION OF THE
BUSINESS
LINSIM TRADING & SINSENG SHOES ENTERPRISE
RESEARCH
REPORT
36, Jalan Tiara 4, Bandar Baru Klang, 41150 Klang, Selangor.
RESEARCH
REPORT
Madam Khoo(012-6010802)
Sons:Chun Lim & Choon Sim
The Founder of
LinSim Shoes Trading
RESEARCH
REPORT
The business was founded in early
20th century as a home business,
and the shoes trading business was
started in .
When were the business started?
RESEARCH
REPORT
It has operated for
years until today.
Brief history about the businessRESEARCH
REPORT
8.30 a.m.~ 5.30 p.m.(OT 7p.m.)
every day except for national
public holidays.
Number of
branches
and
employees
RESEARCH
REPORT
Main products or servicesRESEARCH
REPORT
Estimated current number of customers
RESEARCH
REPORT
Their recent development
The succession plan of this business will be pass to her
two sons. For this moment, they will continue to work
hard, manage well and to provide utmost good
services to satisfy their customers.
RESEARCH
REPORT
RESEARCH
REPORT
SINSENG SHOES
ENTERPRISE
Jalan Gurdwara 10300 P. Pinang
RESEARCH
REPORT
SINSENG SHOES ENTERPRISE
 Business started at year 1946.
 Age of Business: 66 years.
 Organisation Chart: Boss and staffs(Family’s Business)
 Working Days: Whole week except Sunday, open
even when public holiday. During New Year time,
they will open after the first week.
RESEARCH
REPORT
BRANCHES
It has a different name from the
other two, it named ‘Flash Steps’.
This shop is operating by Mr. Chee
Wai.
It located at Magazine Road. It
is managing by Mr. Chee Wai’s
wife.
RESEARCH
REPORT BRIEF HISTORY OF
SINSENG SHOES ENTERPRISE
The founder, Mr. Chee Kim Seong was
came from Shanghai.
He and his family came to Pulau
Pinang and they decide to start shoe
business because the fashion that
time influenced by the British’s culture.
After years, he retired and passed
down his business to his sons, Chee
Min and Chee Wai.
RESEARCH
REPORT
The right person is Mr. Chee Min (the boss) and the person standing
next to him is his brother, Mr. Chee Wai.
SPLIPPERS
Services and Products
DANCING SHOES
SPORT SHOES AND FORMAL SHOES
RESEARCH
REPORT
RESEARCH
REPORT
ORTHOPAEDIC SHOES
SELF BRAND LOGO AND
WORDS ‘SESTINI’
RESEARCH
REPORT
ACHIEVEMENTRESEARCH
REPORT
The oldest shoes in the shop,
made by Boss at year 1974.
COMPARATIVE ANALYSIS
OF COMPETITIVE TRAITS
LINSIM TRADING & SINSENG SHOES ENTERPRISE
RESEARCH
REPORT
LINSIM TRADING
 Located in Klang, Selangor which is a
popular tourist destination.
 It encounters several competition with
many other shops.
 Tourists flock into this city from all comers
of the world.
 Perfect competition occurs to each
other and customers have a variety of
choices to choose from the market.
 To emulate with other shops, each shoes
shop offered or have promotions with a
lower price possible.
RESEARCH
REPORT
Competitors
 Ka-Lee Shoes Shop
 Bata Shoes Shop
 Two Lips Shoe Shop
RESEARCH
REPORT
KA-LEE SHOES SHOP
 Located at Jalan Taiping,
Selangor.
 A lots of customers that from the
nearby residents.
 Although it is a small shop, it has his
own frequent customers.
 Price of shoes is quite cheap.
RESEARCH
REPORT
BATA SHOES SHOP
 One of the famous shoes shop
in Malaysia.
 Produce a good quality shoes
from the proprietary factory.
 The customers always be
attracted because of its
famous.
 Shoes that buy from Bata can
be wear for a long time.
 The shoes are comfortable to
wear.
RESEARCH
REPORT
TWO LIPS SHOES SHOP
 A big shop.
 New-fashion design
shoes.
 Variety types of new
shoe can be seen.
 Prices is not too
expensive as well.
 Very attractive to
customers especially
the female customers.
RESEARCH
REPORT
Strategies Employed By Linsim Trading to
compete with competitors
 Have a good service.
 Promotion carry on often.
 Cheap in price .
 The frequent guests can have a discount
of 20%.
RESEARCH
REPORT
 Located in Georgetown, Penang which is a
popular tourist destination.
 Many businesses realized the opportunity to earn
profit in this area due to high demand for shoes
shops.
 It encounters several competition with many
other shops.
 To emulate with other shops, each shoes shop
offered or have promotions with a lower price
possible.
 Located at a good place that can attract the
eyes of tourists.
 Numerous of frequent guest consume .
RESEARCH
REPORT SINSENG SHOES ENTERPRISE
COMPETITORS
 Hong Kong Shoe Store
 Nyonya Beaded Shoes Shop
 shoes shop in 1st Avenue Mall
RESEARCH
REPORT
HONG KONG SHOE STORE
 Located at Kimberly Street of
Georgetown, Penang.
 A prosperity street making it very
noticeable by tourist as a potential
business place.
 Seem old.
 Sold many different type of
beautiful shoes.
 The prices of shoes are cheap.
RESEARCH
REPORT
Nyonya Beaded Shoes Shop
 Selling Nyonya beaded shoes for
40 years.
 Shopkeeper designing, cutting,
sewing and stringing together.
 Popular in local.
 Although the prices of the shoes
are quite expensive around RM450
– RM1200, but the manual work
shoe attracted alots of costumers
visit and consume.
RESEARCH
REPORT
Shoes shop in 1st Avenue
 The strongest competitor.
 Located in the shopping
centre so there are many
customer patronize.
 New fashion and variety
type.
 Attract the customer to buy.
RESEARCH
REPORT
Strategies Employed By SinSeng shoes
enterprise to compete with competitors
A buy 1 free 1 promotion will carry on every year.
No GST in all shoes.
The worker always have a warm-welcome to the
customers and have a nice service which is
patient to descript the characteristic of the shoes
to costumers and help them to test the shoes
before buying.
RESEARCH
REPORT
COMPARE & CONTRASTRESEARCH
REPORT
LINSIM TRADING & SINSENG SHOES ENTERPRISE
SIMILARITIES
 BOTH SIDES ARE NOT AFFECTED BY GST
 BUSINESS ARE RUN BY FAMILY MEMBERS
 BOTH BUSINESS ARE IN A MONOPOLISTIC COMPETITIVE STATE
 SHOE DESIGNS ARE MODERN CONTEMPORARY DESIGNS
 NAMED AFTER THE FAMILY MEMBERS NAMES
RESEARCH
REPORT
LINSIM TRADING
 STARTED IN 1999
 WORKING ON THE WHOLE WEEK
 SELL MEN SHOES, SLIPPERS AND
CHILDREN SHOES
RESEARCH
REPORT DIFFERENCES
SINSENG SHOES
 STARTED IN 1946
 HAS 2 BRANCHES
 WORKING ON THE WHOLE WEEK EXCEPT
SUNDAY
 SELL BRANDED SHOES, SLIPPERS,
TAILORED SHOES AND CUSTOM MADE
DANCING SHOES
 CLOSE TO SHOPPING MALLS WHERE
LOTS OF TOURIST BY PASSES THE AREA
CONCLUSION OF
ANALYSISRESEARCH
REPORT
RECOMMENDATION
LINSIM TRADING & SINSENG SHOES ENTERPRISE
RESEARCH
REPORT
LINSIM TRADING
 Secure staff’s performance – by install security system(CCTV).
 Change rate of salary of workers in factory– Change the system
of payment of salary to payment by daily rate instead of
payment on unit of shoes that have done a day.
 Set employee’s reward program.
 Salary of staff based on commission
 Punishment when someone break the rules.
 Make all employees accountable for their goals and their
assignments.
 Ensure that you follow up with them about progress at various
stages.
 Encourage, reward, motivate and recognize all jobs well done.
 Set realistic and achievable targets for the workers.
 Communicate with customers
RESEARCH
REPORT
SINSENG SHOES ENTERPRISE
Set customer’s reward program Online advertising
Accept credit card Online services Organizing fashion event
RESEARCH
REPORT
THANK YOU!
FNBE 0814 | ELG 30605 | Ms. CASSANDRA WIJESURIA
RESEARCH
REPORT

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Step sslides 2

  • 1. STEPS FNBE 0814 | ELG 30605 | Ms. CASSANDRA WIJESURIA RESEARCH REPORT SHOES BUSINESS RESEARCH REPORT
  • 2. GROUP MEMBERS  AARON CHONG YU HO 0320270  ABDULLAH MAMODE 0319562  CHONG CHIN PIN 0319595  EE YUN SHAN 0319990  ESTHER CHUA 0321422  TAN CHIN YIN 0320080  TAN JINGWEI 0320137 RESEARCH REPORT
  • 6. Sandals were the most common footwear in most early civilisations; however, a few early cultures had shoes. In Mesopotamia, types of soft shoes were worn by the mountain people who lived on the border of Iran. The soft shoe was made of wraparound leather, similar to a moccasin. As late as 1850 most shoes were made on absolutely straight lasts, there being no difference between the right and the left shoe. RESEARCH REPORT
  • 7. Jan Matzeliger born in 1852 and was an African American inventor best known for his shoe-lasting machine that mechanically shaped the upper portions of shoes. He found employment in a shoe factory and became interested in the possibilities of lasting shoes by machine. Working alone and at night for six months, he produced a model in wood and on March 20, 1883, received a patent. His invention won swift acceptance and within two years had largely supplanted hand methods in Lynn. RESEARCH REPORT
  • 8. His patent was subsequently bought by Sydney W. Winslow, who established the United Shoe Machine Company. The continued success of this business brought about a 50% reduction in the price of shoes across the nation, doubled wages, and improved working conditions for millions of people dependent on the shoe industry for their livelihood. He received several other patents for shoe-manufacturing machinery, including an improved model of his first lasting machine. RESEARCH REPORT
  • 9. With over 100 years of shoemaking history, Malaysia’s shoe industry has experienced tremendous growth in spite of stiff competition from neighbouring countries. The industry’s humble roots can be traced back to the early 1900s, and it was Penang that played an important role, becoming a hotspot for flourishing shoe businesses and thus heralding the remarkable development of the shoe- making industry from its beginnings to what it is today. RESEARCH REPORT
  • 10. It is also a great source of national pride that Dato’ Jimmy Choo, one of the world’s most famous shoe designers, is a Malaysian and an official Tourism ambassador for the nation. Last year’s festival included a gallery showcase of Choo’s works inspired by the Year of the Dragon, which drew the crowds. Other highlights from the 2012 event included a Rainforest Shoe House, a Wedding Shoe Wonderland, a Young Designer corner, as well as a foot health corner (complete with massages to pamper your feet!). RESEARCH REPORT
  • 11. BRIEF DESCRIPTION OF THE BUSINESS LINSIM TRADING & SINSENG SHOES ENTERPRISE RESEARCH REPORT
  • 12. 36, Jalan Tiara 4, Bandar Baru Klang, 41150 Klang, Selangor. RESEARCH REPORT
  • 13. Madam Khoo(012-6010802) Sons:Chun Lim & Choon Sim The Founder of LinSim Shoes Trading RESEARCH REPORT
  • 14. The business was founded in early 20th century as a home business, and the shoes trading business was started in . When were the business started? RESEARCH REPORT It has operated for years until today.
  • 15. Brief history about the businessRESEARCH REPORT
  • 16. 8.30 a.m.~ 5.30 p.m.(OT 7p.m.) every day except for national public holidays. Number of branches and employees RESEARCH REPORT
  • 17. Main products or servicesRESEARCH REPORT
  • 18. Estimated current number of customers RESEARCH REPORT
  • 19. Their recent development The succession plan of this business will be pass to her two sons. For this moment, they will continue to work hard, manage well and to provide utmost good services to satisfy their customers. RESEARCH REPORT
  • 21. RESEARCH REPORT SINSENG SHOES ENTERPRISE  Business started at year 1946.  Age of Business: 66 years.  Organisation Chart: Boss and staffs(Family’s Business)  Working Days: Whole week except Sunday, open even when public holiday. During New Year time, they will open after the first week.
  • 22. RESEARCH REPORT BRANCHES It has a different name from the other two, it named ‘Flash Steps’. This shop is operating by Mr. Chee Wai. It located at Magazine Road. It is managing by Mr. Chee Wai’s wife.
  • 23. RESEARCH REPORT BRIEF HISTORY OF SINSENG SHOES ENTERPRISE The founder, Mr. Chee Kim Seong was came from Shanghai. He and his family came to Pulau Pinang and they decide to start shoe business because the fashion that time influenced by the British’s culture. After years, he retired and passed down his business to his sons, Chee Min and Chee Wai.
  • 24. RESEARCH REPORT The right person is Mr. Chee Min (the boss) and the person standing next to him is his brother, Mr. Chee Wai.
  • 25. SPLIPPERS Services and Products DANCING SHOES SPORT SHOES AND FORMAL SHOES RESEARCH REPORT
  • 27. SELF BRAND LOGO AND WORDS ‘SESTINI’ RESEARCH REPORT
  • 28. ACHIEVEMENTRESEARCH REPORT The oldest shoes in the shop, made by Boss at year 1974.
  • 29. COMPARATIVE ANALYSIS OF COMPETITIVE TRAITS LINSIM TRADING & SINSENG SHOES ENTERPRISE RESEARCH REPORT
  • 30. LINSIM TRADING  Located in Klang, Selangor which is a popular tourist destination.  It encounters several competition with many other shops.  Tourists flock into this city from all comers of the world.  Perfect competition occurs to each other and customers have a variety of choices to choose from the market.  To emulate with other shops, each shoes shop offered or have promotions with a lower price possible. RESEARCH REPORT
  • 31. Competitors  Ka-Lee Shoes Shop  Bata Shoes Shop  Two Lips Shoe Shop RESEARCH REPORT
  • 32. KA-LEE SHOES SHOP  Located at Jalan Taiping, Selangor.  A lots of customers that from the nearby residents.  Although it is a small shop, it has his own frequent customers.  Price of shoes is quite cheap. RESEARCH REPORT
  • 33. BATA SHOES SHOP  One of the famous shoes shop in Malaysia.  Produce a good quality shoes from the proprietary factory.  The customers always be attracted because of its famous.  Shoes that buy from Bata can be wear for a long time.  The shoes are comfortable to wear. RESEARCH REPORT
  • 34. TWO LIPS SHOES SHOP  A big shop.  New-fashion design shoes.  Variety types of new shoe can be seen.  Prices is not too expensive as well.  Very attractive to customers especially the female customers. RESEARCH REPORT
  • 35. Strategies Employed By Linsim Trading to compete with competitors  Have a good service.  Promotion carry on often.  Cheap in price .  The frequent guests can have a discount of 20%. RESEARCH REPORT
  • 36.  Located in Georgetown, Penang which is a popular tourist destination.  Many businesses realized the opportunity to earn profit in this area due to high demand for shoes shops.  It encounters several competition with many other shops.  To emulate with other shops, each shoes shop offered or have promotions with a lower price possible.  Located at a good place that can attract the eyes of tourists.  Numerous of frequent guest consume . RESEARCH REPORT SINSENG SHOES ENTERPRISE
  • 37. COMPETITORS  Hong Kong Shoe Store  Nyonya Beaded Shoes Shop  shoes shop in 1st Avenue Mall RESEARCH REPORT
  • 38. HONG KONG SHOE STORE  Located at Kimberly Street of Georgetown, Penang.  A prosperity street making it very noticeable by tourist as a potential business place.  Seem old.  Sold many different type of beautiful shoes.  The prices of shoes are cheap. RESEARCH REPORT
  • 39. Nyonya Beaded Shoes Shop  Selling Nyonya beaded shoes for 40 years.  Shopkeeper designing, cutting, sewing and stringing together.  Popular in local.  Although the prices of the shoes are quite expensive around RM450 – RM1200, but the manual work shoe attracted alots of costumers visit and consume. RESEARCH REPORT
  • 40. Shoes shop in 1st Avenue  The strongest competitor.  Located in the shopping centre so there are many customer patronize.  New fashion and variety type.  Attract the customer to buy. RESEARCH REPORT
  • 41. Strategies Employed By SinSeng shoes enterprise to compete with competitors A buy 1 free 1 promotion will carry on every year. No GST in all shoes. The worker always have a warm-welcome to the customers and have a nice service which is patient to descript the characteristic of the shoes to costumers and help them to test the shoes before buying. RESEARCH REPORT
  • 42. COMPARE & CONTRASTRESEARCH REPORT LINSIM TRADING & SINSENG SHOES ENTERPRISE
  • 43. SIMILARITIES  BOTH SIDES ARE NOT AFFECTED BY GST  BUSINESS ARE RUN BY FAMILY MEMBERS  BOTH BUSINESS ARE IN A MONOPOLISTIC COMPETITIVE STATE  SHOE DESIGNS ARE MODERN CONTEMPORARY DESIGNS  NAMED AFTER THE FAMILY MEMBERS NAMES RESEARCH REPORT
  • 44. LINSIM TRADING  STARTED IN 1999  WORKING ON THE WHOLE WEEK  SELL MEN SHOES, SLIPPERS AND CHILDREN SHOES RESEARCH REPORT DIFFERENCES SINSENG SHOES  STARTED IN 1946  HAS 2 BRANCHES  WORKING ON THE WHOLE WEEK EXCEPT SUNDAY  SELL BRANDED SHOES, SLIPPERS, TAILORED SHOES AND CUSTOM MADE DANCING SHOES  CLOSE TO SHOPPING MALLS WHERE LOTS OF TOURIST BY PASSES THE AREA
  • 46. RECOMMENDATION LINSIM TRADING & SINSENG SHOES ENTERPRISE RESEARCH REPORT
  • 47. LINSIM TRADING  Secure staff’s performance – by install security system(CCTV).  Change rate of salary of workers in factory– Change the system of payment of salary to payment by daily rate instead of payment on unit of shoes that have done a day.  Set employee’s reward program.  Salary of staff based on commission  Punishment when someone break the rules.  Make all employees accountable for their goals and their assignments.  Ensure that you follow up with them about progress at various stages.  Encourage, reward, motivate and recognize all jobs well done.  Set realistic and achievable targets for the workers.  Communicate with customers RESEARCH REPORT
  • 48. SINSENG SHOES ENTERPRISE Set customer’s reward program Online advertising Accept credit card Online services Organizing fashion event RESEARCH REPORT
  • 49. THANK YOU! FNBE 0814 | ELG 30605 | Ms. CASSANDRA WIJESURIA RESEARCH REPORT