The role of the IT director is changing from managing all internal systems to focusing on applications and end users, leveraging specialist cloud providers. By 2020, the IT director will have board-level responsibility. This change is being driven by demands for business agility, cost reduction, and access from anywhere. Cloud adoption is forecast to continue growing strongly in 2012, with substantial movement of production workloads to the cloud like collaboration and ERP. When transitioning to the cloud, companies should assess their business needs and cloud readiness, develop a strategic IT plan, evaluate cloud delivery models, and carefully select reliable, secure cloud suppliers.

1. CONNECTED BUSINESS
Understanding how to best use Cloud
based service
Stefan Haase
Product Director, Cloud Services

2. The role of IT in the year 2000
IT Director is the GP of the business
• Network (LAN / WAN) & security
• Servers & storage
• Operating systems & applications
• Desktops & end point protection
• Independent systems

3. The role of IT in the year 2012
IT Director is moving towards specialism
• Supported by specialist Cloud providers
• Focus on end users and applications
• Access from anywhere
• Application availability
• Integration of systems & applications
• Business continuity & DR planning

4. The role of IT in the year 2020
IT Director has board level responsibility by default
• Managing Cloud suppliers
• Reducing operating costs
• Increasing ROI
• Delivering revenue
• Business visionary

5. What is driving the change?
Cloud adoption drivers
• Business agility
• Fast changing environments
• Cost reduction
• Opex models

6. IDC Cloud Predictions 2012

7. IDC Cloud Predictions 2012
• Cloud growth will continue strongly in 2012
• Cloud is the next step in efficiency for already fully
virtualized environments
• 2012 will see substantial movement of production loads to
Cloud — collaboration, email, ERP etc
• Virtual private Clouds will be the long-term preferred model
for enterprise IT

8. So how do we get there?

9. Making the transition
• Review business drivers
• Translating drivers into IT opportunities
• Cloud Readiness Assessment
• Develop strategic IT business case
• Cloud delivery model

10. Supplier Background
• Wholesale vs service provider
• Track record
• Who owns and manages the data centre?
• Accreditation / certifications
• What support services / SLAs are available?
• Who provides and manages the customer network?
• What auxiliary services can you subscribe to?

11. Cloud Service Delivery - Pitfalls
• Risk comes when you are treated as an R&D project
• Poor network design
• Not utilising enterprise grade hardware & software
• Single points of failure
• No end-to-end ownership & SLA
• Data not residing in the UK
• Transparency of the learning process is needed.

12. Cloud Model 1 – Infrastructure as a Service
Leaving customer to Application Data
focus on managing the
Applications
application
Operating Systems
Cloud Computing
providers deliver the Storage
underlying infrastructure
Servers
Network
IaaS
Computer Room

13. Cloud Model 2 – Software as a Service
Cloud Computing Application Data
providers deliver the
Applications
complete application
infrastructure including Operating Systems
managing the
Storage
application data
Servers
Network
Computer Room

14. Cloud Credentials & Business Benefits

15. Supplier Data Centre - Reliability
Why ageing data centres can put your
business at risk
•End of life issues
•Maintenance and support
•Testing and verification
Impact on reliability from an end-to-end
delivery and support
•Costs predictability
•100% service availability
•One service provider = easier fault escalation &
resolution
•Reduced emission, IT equipment, site visits

16. Supplier Data Centre - Security
How to protect your environment both physically and logically?
Security safeguards
Physical access
Security guards
CCTV
Network security
Environmental security
Backups
Availability / Uptime
Business Continuity and Disaster Recovery

17. Cloud Service Delivery - Futures
• The Cloud is here to stay
• The technology is proven
• Adoption is widespread
• Service models are maturing
• Indeed, its rise to maturity at a time of huge financial uncertainty gives
businesses benefits they probably don’t fully appreciate

18. A Cloud Success Story
Background
Top 100 UK legal customer with SAP project
High-end server performance required
High-end storage performance required
High financial outlay expected
Cloud Service
IaaS with high performance storage
Utility style usage and charging model
Risk reduction
Significant financial savings

19. Summary
The role of IT is changing
Market research forecasts strong Cloud growth
Fact vs Fiction = Not everything is Cloud
Iaas vs Saas
Specialist business-grade Cloud is the way to go
Supplier assessment crucial

20. Summary
The role of IT is changing
Market research forecasts strong Cloud growth
Fact vs Fiction = Not everything is Cloud
Iaas vs Saas
Specialist business-grade Cloud is the way to go
Supplier assessment crucial

21. THANK YOU
Stefan Haase
Product Director, Data Cloud Services