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START-UP DEVELOPMENT PROCESS
DEMETRIS C. HADJISOFOCLI
DIRECTOR, LIAISON OFFICE UNIVERSITY OF NICOSIA
COORDINATED INTRODUCTION OF ENTREPRENEURSHIP EDUCATION IN CYPRUS SCHOOLS
EXECUTIVE DIRECTOR, ENTREPRENEURSHIP FRONTIER NETWORK, LTD.
CRITICAL POINT
• You don’t invent product/service
• You solve problems
SETUP THE RIGHT GOALS
• How good/thorough do you know customer’s needs?
• Does your product/service solve that need?
• How much are they willing to pay for your solution?
• How much is this problem a priority to the customer?
• Does it solve a significant problem?
CUSTOMER DISCOVERY
• Who can be the customers?
• Target
• Profile
• Can they afford the product/service?
• Can they access it?
• Location
• Legal
• Weather
GO THROUGH THE PROCESS
• You’ll get plenty of doubt: Analyze data
• It’s all about speed and control
CUSTOMER SEGMENTS
• The People & Organizations targeted by the company
• For whom are we creating value?
• Who are our most important customers?
• Not all customers are created equal
VALUE PROPOSITION
• Services and products that provide value to customer
segments
• Product
• Satisfies a new need/creates a need
• Solves a problem
• Offers better performance
• Is more customized
• Costs less
• Has a better design
• KNOW Numbers
• KNOW Markets
• WHAT is the Monetization of the Solution
• Who is the TEAM
CHANNELS
• How does company reach customers to tell them about value
proposition?
• Through which Channels Customer Segments can/want to be
reached?
• How are Channels integrated?
• Which ones work best?
• Which ones are most cost-efficient?
• How are Channels integrated with customer habits/routines?
CUSTOMER RELATIONSHIPS
• Types of relationships established between the
company and customer segments
• What types of relationships does the company have
with customers?
• Direct or relying on others
• Customer facing
• Loyalty Schemes
REVENUE STREAMS
• Represents the income of the company for every customer
segment
• For what value are customers willing to pay?
• For what value do they currently pay? If they do!
• How are they currently paying?
• How would they prefer to pay?
• How much does each stream contribute to overall revenue?
KEY RESOURCES
• Strategic assets that the company need to maintain its business
model
• What Key Resources does the…
• Value Propositions require to be delivered?
• Distribution Channels?
• Customer Relationships?
• Revenue Streams?
• Resources type: Physical, Intellectual, Human, Financial
KEY ACTIVITIES
• Strategic activities to deliver the value proposition, reach customers and
nurture relationships
• What Key Activities does the
• Value Propositions require?
• Distribution Channels?
• Customer Relationships?
• Revenue streams?
• Types of Key Activities: Production, Problem Solving, Platform/Network
KEY PARTNERS
• Define contractors and partners that are supporters/critics for company’s
business model
• Who are the Key Partners?
• Who are the key suppliers?
• Which Key Resources is the company acquiring from partners?
• Which Key Activities do partners perform?
COST STRUCTURE
• What are all the costs required for the company in order to have its
business model up and running
• What are the most important costs inherent in the business
model?
• Which Key Resources are most expensive?
• Which Key Activities are most expensive?
• Cash Flow is King
• Cost Rationalization? Why this/that Expense? How does it
Contribute?
Thank You for Your Patience
Questions

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Startup Development Process; Issues to consider when building your startup

  • 1. START-UP DEVELOPMENT PROCESS DEMETRIS C. HADJISOFOCLI DIRECTOR, LIAISON OFFICE UNIVERSITY OF NICOSIA COORDINATED INTRODUCTION OF ENTREPRENEURSHIP EDUCATION IN CYPRUS SCHOOLS EXECUTIVE DIRECTOR, ENTREPRENEURSHIP FRONTIER NETWORK, LTD.
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  • 3. CRITICAL POINT • You don’t invent product/service • You solve problems
  • 4. SETUP THE RIGHT GOALS • How good/thorough do you know customer’s needs? • Does your product/service solve that need? • How much are they willing to pay for your solution? • How much is this problem a priority to the customer? • Does it solve a significant problem?
  • 5. CUSTOMER DISCOVERY • Who can be the customers? • Target • Profile • Can they afford the product/service? • Can they access it? • Location • Legal • Weather
  • 6. GO THROUGH THE PROCESS • You’ll get plenty of doubt: Analyze data • It’s all about speed and control
  • 7. CUSTOMER SEGMENTS • The People & Organizations targeted by the company • For whom are we creating value? • Who are our most important customers? • Not all customers are created equal
  • 8. VALUE PROPOSITION • Services and products that provide value to customer segments • Product • Satisfies a new need/creates a need • Solves a problem • Offers better performance • Is more customized • Costs less • Has a better design • KNOW Numbers • KNOW Markets • WHAT is the Monetization of the Solution • Who is the TEAM
  • 9. CHANNELS • How does company reach customers to tell them about value proposition? • Through which Channels Customer Segments can/want to be reached? • How are Channels integrated? • Which ones work best? • Which ones are most cost-efficient? • How are Channels integrated with customer habits/routines?
  • 10. CUSTOMER RELATIONSHIPS • Types of relationships established between the company and customer segments • What types of relationships does the company have with customers? • Direct or relying on others • Customer facing • Loyalty Schemes
  • 11. REVENUE STREAMS • Represents the income of the company for every customer segment • For what value are customers willing to pay? • For what value do they currently pay? If they do! • How are they currently paying? • How would they prefer to pay? • How much does each stream contribute to overall revenue?
  • 12. KEY RESOURCES • Strategic assets that the company need to maintain its business model • What Key Resources does the… • Value Propositions require to be delivered? • Distribution Channels? • Customer Relationships? • Revenue Streams? • Resources type: Physical, Intellectual, Human, Financial
  • 13. KEY ACTIVITIES • Strategic activities to deliver the value proposition, reach customers and nurture relationships • What Key Activities does the • Value Propositions require? • Distribution Channels? • Customer Relationships? • Revenue streams? • Types of Key Activities: Production, Problem Solving, Platform/Network
  • 14. KEY PARTNERS • Define contractors and partners that are supporters/critics for company’s business model • Who are the Key Partners? • Who are the key suppliers? • Which Key Resources is the company acquiring from partners? • Which Key Activities do partners perform?
  • 15. COST STRUCTURE • What are all the costs required for the company in order to have its business model up and running • What are the most important costs inherent in the business model? • Which Key Resources are most expensive? • Which Key Activities are most expensive? • Cash Flow is King • Cost Rationalization? Why this/that Expense? How does it Contribute?
  • 16. Thank You for Your Patience Questions