Process and change management models for an enterprise-wide pay adjustment initiative that impacted over 100,000 employees. Includes logical decision and outcome matrix.

1. Project Wizard VER 1.0 FY 15
11/10/2014 Devon Goda (CW)
1
Project Wizard
Transition Tool Kit:
Project Wizard - Market Adjustment System Logic
Tree
On Demand / Off-cycle Process
Annual / On-cycle Process
Population D
Population C
Population BPopulation A
BP+
EPI < New FY
Start Rate
Set to new FY
Start Rate
EPI
No
Yes
BP+
EPI > New FY
Max
Yes
No
Increase by
EPI
No
Yes
BP <
New FY Max
Lump Sum
Payout
No
Set to New FY
Max
Yes
START
Market Triggers
Market Start Rate Adjustment - the annual (January) percentage increase in Base Pay for the job for the
market. This adjustment impacts the full Pay Range for the market.
Experienced Partner Increase (EPI) - An increase to Base Pay for partners whose Base Pay is above Market
Start Rate. This is an secondary, optional process resultant from a Market Start Rate Adjustment
Off-cycle Start Rate Adjustment – An off-cycle change in Min BP for the job for the market. The spread of the
Pay Range is maintained, resulting in a decrease in PIR for all partners above >0% before the adjustment.
Any trigger procures the full base pay evaluation per partner
Terminology
 Base Pay (BP) – The specific rate of pay earned by
a partner as the basis for all pay calculations,
typically paid as salary or hourly rate.
 Start Rate – the base rate of pay for a given job in a
given geographic market
 Max (Rate) – the maximum rate of pay for a given
job for in a given geographic market
 Min (Rate) – the minimum rate of pay for a given job
in a given geographic market. Synonymous with
Start Rate
 Pay Range- the numerical range of values between
and including the Min Rate and Max Rate for a given
job in a given geographic market.
 Position in Range (PIR) – the position of a pay rate
relative to all pay rates in a the Pay Range for a
given job in a given geographic market.
Off-cycle SR
Adjustment
Increase to
Start Rate
END
No
Market Start
Rate Adj.
Below New
Start Rate
Yes
No
Yes
No
LEGEND
Market
Trigger
Base Pay
Evaluation
Base Pay
Outcome
A) Population to move to 0% PIR in new FY Pay Range
B) Population to receive EPI
If there is no EPI, treat
the EPI value as 0%
C) Population to receive EPI & Partial Lump Sum
D) Population to receive Lump Sum

2. Project Wizard VER 1.0 FY 15
11/10/2014 Devon Goda (CW)
2
Project Wizard
Transition Tool Kit:
Project Wizard - Market Adjustment OverviewUS
Business
HRIS
PartnerResourceOrganization
Experienced Partner
Increase (EPI)
Off-cycle Minimum Wage
Adjustment
Off-cycle Competitive Pay
Adjustment
L&CA Existing Process Emerging Exception ProcessEmerging Process Sunsetting Process
US Employment Team alerts Comp Team of potential impacts US Employment Team alerts Comp Team of potential impacts
SAP processes changes to Base Pay
SAP processes lump sum payouts
SAP processes changes to Base Pay
Web searches & tracks potential impacts
Web searches & tracks potential impacts
Proposes new Base Pay
Market Start Rate
Adjustment (MSRA)
Initiate & approve exceptions to proposed Base Pay Initiate & approve exceptions to proposed Base Pay
Supports processing of changes to Base Pay
Processes changes to Base Pay Processes changes to Base Pay
Updates Pay Ranges and Structures
Triggers SAP to process changes to Base Pay
Reports financial impact of proposed new Base Pay
Reviews financial impact of proposed new Base Pay Reviews financial impact of proposed new Base Pay
CompensationTeamGeneralistsPROS&S
Facilitate communication cascade Facilitate communication cascade
Processes changes to Base Pay
Processes changes to Base Pay
Processes lump sum payouts
Provide call center support of change Provide call center support of changeProvide call center support of change
Provide call center support of change
Web searches & tracks potential impacts
Proposes new Base Pay
Supports processing of changes to Base Pay
Updates Pay Ranges and Structures
Triggers SAP to process changes to Base Pay
Reports financial impact of proposed new Base Pay
Initiates & owns overall process Initiates & owns overall process
Updates Pay Ranges and Structures
Submit value of MSRA into SAP
Submit value of EPI into SAP
Determination, Coms,
& Approval Process TBD
Determination, Coms,
& Approval Process TBD
Determination, Coms,
& Approval Process TBD
Determination, Coms,
& Approval Process TBD
Determination, Coms,
& Approval Process TBD
Determination, Coms,
& Approval Process TBD
Initiates & owns overall process Initiates & owns overall process
Cost of Living & Other Market Data Analysis (approach TBD)
Cost of Living & Other Market Data Analysis (approach TBD)
Cost of Living & Other Market Data Analysis Cost of Living & Other Market Data Analysis
Provide local labor environment & workforce metrics Provide local labor environment & workforce metrics Provide local labor environment & workforce metrics Provide local labor environment & workforce metrics
Craft Communication Craft Communication
Audit market impacts against future data partner records
Audit market impacts against future data partner records
Audit market impacts against future data partner records Audit market impacts against future data partner records
Report potential market impacts to future data partner records
SAP processes changes to Base Pay
Report potential market impacts to future data partner records
SAP processes changes to Base Pay
Report potential market impacts to future data partner records
Report potential market impacts to future data partner records

3. Project Wizard VER 1.0 FY 15
11/10/2014 Devon Goda (CW)
3
Project Wizard
Transition Tool Kit:
Project Wizard - Market Adjustment Process
Inform Initiate Execute
START
Advises
Potential
Future Impacts
US
Business
HRIS
PartnerResourceOrganization
L&CA
CompensationTeamGeneralistsPROS&S
Track Known
Potential
Impacts
Web
Researches
Unknown
Impacts
Moves Market
into New
Structure
Creates New
Structure
Changes Pay
Ranges w/in
Structure
Triggers SAP
Processing
Start
Valid
Structure
Exists
Effects all
markets in
structure
Yes
No
No
Yes
Move Pop A to
New Start Rate
(Min)
Apply EPI to
Pop B & C
Pay Pop C & D
Lump Sums
Call Center
Support
(PCC & PRSC)
Cascades
Coms
END
Reports
financial
Impact
Proposes New
Base Pay
Reviews
Financial
Impact
Proposes
Alt BP
Crafts Coms
Annual
MSRA
No
Yes
Determination, Comm,
& Approval Process TBD
Cost of Living
& Other Market
Data Analysis
Provide
local labor
environment
& workforce
metrics
Annual
MSRA
Yes
No
ASSUMPTION
Current, weekly compensation team audits of all base
pay values continue as standard business practice,
and so are not included in this process map.
Reports Future
Data Partner
Records
(SAP spool)
No
Partners Have
Future Dated
Records
Yes
Manually Update
Reported
Partner Records

4. Project Wizard VER 1.0 FY 15
11/10/2014 Devon Goda (CW)
4
Project Wizard
Transition Tool Kit:
Project Wizard - MSRA Evaluation 1
Previous
FY Min Base
Pay
New FY Min
Base Pay
New FY Max
Base Pay
New Fiscal Year Pay RangeMSRA
Market Start Rate Adjustment (MSRA)
Experienced Partner Premium (EPP)
A2
0% PIR
Increase to 0% PIR
A2
0% PIR
A3
0% PIR
Increase to 0% PIR
A3
>0% PIR
B2
>0% PIR
Increase by EPP
B2
>0% PIR
B3
>0% PIR
Increase by EPP
B3
>0% PIR
B4
>0% PIR
Increase by EPP
B4
>0% PIR
B5
100% PIR
Increase by EPP
B5
>0% PIR
C
>0% PIR
Increase to 100% PIR
C
>0% PIR
D1
= 100%
PIR
A1
0% PIR
Increase to 0% PIR
A1
<0 % PIR
Previous
FY Max Base
Pay
Previous Fiscal Year Pay Range MSRA
B1
0% PIR
Increase by EPP
B1
>0% PIR
D2
> 100%
PIR
A1) Below 0% PIR in previous FY
A) Population to move to 0% PIR in new FY Pay Range
A2) At 0% PIR in previous FY
A3) At >0% PIR in previous FY
and (BP+EPP) <0% PIR in new FY
B) Population to receive EPP
B1) (BP+EPP) =0% PIR in new FY
B2) previous FY BP < new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
B3) previous FY BP = new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
B5) previous FY BP > new FY BP
and (BP+EPP) =100% PIR in new FY
C) previous FY BP > new FY BP
and (BP+EPP) >100% PIR in new FY
D1) previous FY BP > new FY BP
and previous year BP =100%
PIR in new FY
D2) previous FY BP > new FY BP
and previous year BP>100% PIR in new FY
B3) previous FY BP > new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
C) Population to receive EPP & Lump Sum
D) Population to receive Lump Sum
PIR
PIRPIR
PIR
PIR
PIR
PIR
PIR
PIRPIR
PIR
PIR Direction assumes MSRA > EPP

5. Project Wizard VER 1.0 FY 15
11/10/2014 Devon Goda (CW)
5
Project Wizard
Transition Tool Kit:
Project Wizard - MSRA Evaluation 2
Previous
FY Min Base
Pay
New FY Min
Base Pay
New FY Max
Base Pay
New Fiscal Year Pay RangeMSRA
Market Start Rate Adjustment (MSRA)
Experienced Partner Premium (EPP)
A2
0% PIR
Increase to 0% PIR
A2
0% PIR
A3
0% PIR
Increase to 0% PIR
A3
>0% PIR
B2
>0% PIR
Increase by EPP
B2
>0% PIR
B3
>0% PIR
Increase by EPP
B3
>0% PIR
B4
>0% PIR
Increase by EPP
B4
>0% PIR
B5
100% PIR
Increase by EPP
B5
>0% PIR
C3
>0% PIR
Increase to 100% PIR
C3
>0% PIR
D1
= 100%
PIR
A1
0% PIR
Increase to 0% PIR
A1
<0 % PIR
Previous
FY Max Base
Pay
Previous Fiscal Year Pay Range MSRA
B1
0% PIR
Increase by EPP
B1
>0% PIR
D2
> 100%
PIR
A1) Below 0% PIR in previous FY
A) Population to move to 0% PIR in new FY Pay Range
A2) At 0% PIR in previous FY
A3) At >0% PIR in previous FY
and (BP+EPP) <0% PIR in new FY
B) Population to receive EPP
B1) (BP+EPP) =0% PIR in new FY
B2) previous FY BP < new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
B3) previous FY BP = new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
B5) previous FY BP > new FY BP
and (BP+EPP) =100% PIR in new FY
C3) previous FY BP > new FY BP
and (BP+EPP) >100% PIR in new FY
and previous FY PIR > new FY PIR
D1) previous FY BP > new FY BP
and previous year BP =100%
PIR in new FY
D2) previous FY BP > new FY BP
and previous year BP>100% PIR in new FY
B3) previous FY BP > new FY BP
and (BP+EPP) >=0% PIR in new FY
and (BP+EPP) <=100% PIR in new FY
C) Population to receive EPP & Lump Sum
D) Population to receive Lump Sum
PIR
PIRPIR
PIR
PIRPIR
PIR
PIR Direction assumes EPP > MSRA
Populations A3
and B1 do not
exist when the
EPP is less than
the MSRA.
They are rolled
into population B2.
PIR
PIR
PIR
PIR
C1
>0% PIR
C1
>0% PIR
C1) previous FY BP > new FY BP
and (BP+EPP) >100% PIR in new FY
and previous FY PIR < new FY PIR
Increase to 100% PIR
PIR
C2
>0% PIR
Increase to 100% PIR
C2
>0% PIR
C2) previous FY BP > new FY BP
and (BP+EPP) >100% PIR in new FY
and previous FY PIR = new FY PIR
PIR
Populations C1
and C2 only exist
when the EPP is
greater than the
MSRA