The document outlines the STAR technique for answering competency-based interview questions in 3 sentences or less. It describes setting the context or situation, explaining the task or target, detailing the actions taken, and discussing the result and lessons learned. The STAR method helps interviewees structure responses around a specific example to demonstrate skills and experiences.

1. USING THE STAR TECHNIQUE IN COMPETENCY
BASED QUESTIONS

2. SITUATION
 The interviewer wants you to present a recent challenge and situation in which you
found yourself in.
 This is about setting the scene, giving a context and background to the situation.
So if you’re asked a question about time management, your reply would need to
include the details of the project you were working on, who you were working
with, when it happened and where you were.

3. TASK
 What did you have to achieve? The interviewer will be looking to see what you were trying to
achieve from the situation. Some performance development methods and use “Target” rather than
“Task”. Job interview candidates who describe a “Target” they set themselves instead of an
externally imposed “Task” emphasise their own intrinsic motivation to perform and to develop their
performance.

4. ACTION
 What did you do? The interviewer will be looking for information on what you did, why you
did it and what the alternatives were.

5. RESULT
 What was the outcome of your actions?
 What did you achieve through your actions and did you meet your objectives?
 What did you learn from this experience and have you used this learning since?

6. THANKYOU FOR YOUR TIME
JUST REMEMBER THAT STAR STANDS
FOR
SITUATION
TASK ACTION RESULT