•Meaning:
The process of hiring suitable candidates according to
their knowledge and skills in an organisation is termed as
staffing
•Concept:
1. important managerial function
2. pervasive activity
3. continuous activity
4. The basis of staffing function is efficient
management of personnel’s
5. placing right men at the right job.
6. Staffing is performed by all managers
Methods of Staffing
 Internal Recruiting
 External Recruiting:
i. Formal:
A. Advertising
B. Third-Party Recruiters
C. College/School Recruiting
D. Job Fairs
ii. Informal:
A. Employee Referrals
B. Walk-In Candidates/Unsolicited Resumes
C. Leased Employees
Manpower Planning
Meaning: is also know as personnel planning or human
resource planning.
 Estimating or projecting the number of personnel with
different skills required over time or for a project, and
detailing how and when they will be acquired.
 GETTING THE RIGHT PEOPLE AT THE RIGHT
PLACE ON THE RIGHT TIME
Objectives of Human resource
planning/ manpower planning:
1. To ensure proper utilization of human
resources.
2. To check the development of the employees
for the achievement of the organization
goal.
3. To ensure proper human resource policies.
4. To provide proper control measures
whenever required.
Methods in Manpower planning
 Workforce Analysis
 Seminars and Job Fairs
 Training Programs
 Retention Programs
 Comparing demand v/s Supply
 Approaches to forecasting:
1.Expert opinion
2.Bottom-up approach
 Supply analysis
1.Replacement chart
2.Succession plan
RECRUITMENT
Meaning:
 “The term recruitment applies to the process of
attracting potential employees of the company
 Recruitment is the process of searching prospective
employees and stimulating them to apply for the jobs
in the organization.”
Need:
1. Vacancies due to transfer, promotion, retirement,
permanent disability or death of worker.
2. Creation of vacancies due to expansion, diversification
or growth.
Methods and sources of
recruitment
Internal sources:
1.Promotion
2.Departmental exam
3.Transfer
4.Retirement
5.Internal advertisement
6.Employee Recommendation
External sources:
1.Management consultant
2.Employee Agency
3.Campus recruitment
4.Newspaper Advertisement
5.Internet Advertisemenent
6.Walk in interview
SELECTION
 Meaning: Selection means the taking up the different
workers by various acts from the application forms
invited through different sources of internal and
externals.
 Selection is the process of choosing the most suitable
person for the current position or for future position
from within the organization or from outside the
organization.
Selection Procedure
1)Receiving and screening the application
2)Sending the Blank application form
3)Preliminary Interview
4)Administering Tests:
i) Achievement Test
ii) Aptitude test
iii) Trade Test
iv) Interest Test
v) Intelligence Test etc.
5) Checking References on Investigation of Previous
History
6) Interviewing
7) Final Selection
WHAT IS PLACEMENT?
 Placement is a process of assigning a specific
job to each of the selected candidates. It
involves assigning a specific rank and
responsibility to an individual. It implies
matching the requirements of a job with the
qualifications of the candidate.
 Placement is understood as assigning jobs to
the selected candidates. Assigning jobs to
employees may involve a new job or different
job.
significance of placement?
* It improves employee morale.
* It helps in reducing employee turnover.
* It helps in reducing absenteeism.
* It helps in reducing accident rates.
* It avoids misfit between the candidate and the job.
* It helps the candidate to work as per the predetermined objectives
of the organization
ORIENTATION
Meaning:
“Orientation is a systematic and planned introduction of
employees to their jobs, their co-workers and the
organization.”
*Typically orientation conveys three types of
information
1)General information about daily work routine.
2) A review of the organization’s history
3)A detailed presentation, perhaps in a brochure of the
organization’s policies, work rules and employee
benefits.
OBJECTIVES
 To help new staff form positive first impressions, that
he/she belongs to the company, feels welcome and
supported
 To assist in understanding the culture and values
 To improve staff efficiency, work standards, revenue
and profits
 To improve staff morale
Types Of Orientation Programme:
Formal and Informal Orientation
 Individual and Collective Orientation
 Serial and Disjunctive Orientation
What to Induct/ Orient?
 A current organization chart of the company
 Map of facility
 Key terms unique to industry, company and the job
 A copy of company’s policy hand books
 List of benefits
 Telephone numbers and location of key people and
operations
 Sample copies of the company’s publications etc
PERFORMANCE APPRAISAL
Meaning:
 Performance appraisal is the judgment of an
employee’s performance in a job. It is also called as
merit rating. All managers’ are constantly forming
judgment of their subordinates and are continuously
making appraisals.
 It is the systematic evaluations of the individuals with
respect to his performance on the job and his potential
for development. The immediate superior is in-charge
of such appraisal.
Objectives of performance
appraisal:
1. To help a manager to decide the increase in pay on ground
of merits.
2. To determine the future use of an employee
3. To indicate training needs.
4. To motivate the employees to do better in his or her
present job.
5. To contribute the growth and development of an employee.
6. To identify employees for deputation to other
organizations
7. To help in creating a desirable culture and tradition in the
organization.
8. To nominate employees for training programmes.
Methods
 Traditional Methods:
1. Ranking Method
2. Paired Comparison
3. Grading Method
4. Check-List Method
5. Essay Method
 Modern Methods:
1. Management by Objectives (MBO)
2. Behaviourally Anchored Rating Scales (BARS)
3. Assessment Centres
4. 360 – Degree Appraisal
DIRECTION
Meaning:
 a course along which someone or something moves.
 the management or guidance of someone or
something
 According to Haimann:
“Directing consists of the process and techniques
utilized in issuing instructions and making certain
that operations are carried on as originally planned.”
PRINCIPLES OF DIRECTON
Principle of Harmony of objectives
Principle of efficiency
Principle of unity of command
Principle of direct supervision
Principle of communication
Principle of leadership
ELEMENTS OF DIRECTION
1. Motivation
2. Leadership
3. Communication
4. Co-ordination
5. Supervision
Direction has three main techniques:-
1. Consultative:
Before taking a decision the executive consults his
subordinates and get their opinion. This develops a
sense of responsibility among subordinates.
2. Let go:
Under this technique the superior remains wasteful to
see that the activities of the subordinates are directed
rightly to achieve the desired goals. He is - readily
available for consultation to his subordinates.
3. Autocratic:
The superior executive wields enormous powers under
this technique. His acts are dictatorial and he seldom
shares the views of his subordinates.

STAFFING,SELECTION,RECRUITMENT,PERFORMANCE APPRAISAL,MANPOWER PLANNING,DIRECTION

  • 1.
    •Meaning: The process ofhiring suitable candidates according to their knowledge and skills in an organisation is termed as staffing •Concept: 1. important managerial function 2. pervasive activity 3. continuous activity 4. The basis of staffing function is efficient management of personnel’s 5. placing right men at the right job. 6. Staffing is performed by all managers
  • 2.
    Methods of Staffing Internal Recruiting  External Recruiting: i. Formal: A. Advertising B. Third-Party Recruiters C. College/School Recruiting D. Job Fairs ii. Informal: A. Employee Referrals B. Walk-In Candidates/Unsolicited Resumes C. Leased Employees
  • 3.
    Manpower Planning Meaning: isalso know as personnel planning or human resource planning.  Estimating or projecting the number of personnel with different skills required over time or for a project, and detailing how and when they will be acquired.  GETTING THE RIGHT PEOPLE AT THE RIGHT PLACE ON THE RIGHT TIME
  • 4.
    Objectives of Humanresource planning/ manpower planning: 1. To ensure proper utilization of human resources. 2. To check the development of the employees for the achievement of the organization goal. 3. To ensure proper human resource policies. 4. To provide proper control measures whenever required.
  • 5.
    Methods in Manpowerplanning  Workforce Analysis  Seminars and Job Fairs  Training Programs  Retention Programs  Comparing demand v/s Supply  Approaches to forecasting: 1.Expert opinion 2.Bottom-up approach  Supply analysis 1.Replacement chart 2.Succession plan
  • 6.
    RECRUITMENT Meaning:  “The termrecruitment applies to the process of attracting potential employees of the company  Recruitment is the process of searching prospective employees and stimulating them to apply for the jobs in the organization.” Need: 1. Vacancies due to transfer, promotion, retirement, permanent disability or death of worker. 2. Creation of vacancies due to expansion, diversification or growth.
  • 7.
    Methods and sourcesof recruitment Internal sources: 1.Promotion 2.Departmental exam 3.Transfer 4.Retirement 5.Internal advertisement 6.Employee Recommendation
  • 8.
    External sources: 1.Management consultant 2.EmployeeAgency 3.Campus recruitment 4.Newspaper Advertisement 5.Internet Advertisemenent 6.Walk in interview
  • 9.
    SELECTION  Meaning: Selectionmeans the taking up the different workers by various acts from the application forms invited through different sources of internal and externals.  Selection is the process of choosing the most suitable person for the current position or for future position from within the organization or from outside the organization.
  • 10.
    Selection Procedure 1)Receiving andscreening the application 2)Sending the Blank application form 3)Preliminary Interview 4)Administering Tests: i) Achievement Test ii) Aptitude test iii) Trade Test iv) Interest Test v) Intelligence Test etc. 5) Checking References on Investigation of Previous History 6) Interviewing 7) Final Selection
  • 11.
    WHAT IS PLACEMENT? Placement is a process of assigning a specific job to each of the selected candidates. It involves assigning a specific rank and responsibility to an individual. It implies matching the requirements of a job with the qualifications of the candidate.  Placement is understood as assigning jobs to the selected candidates. Assigning jobs to employees may involve a new job or different job.
  • 12.
    significance of placement? *It improves employee morale. * It helps in reducing employee turnover. * It helps in reducing absenteeism. * It helps in reducing accident rates. * It avoids misfit between the candidate and the job. * It helps the candidate to work as per the predetermined objectives of the organization
  • 13.
    ORIENTATION Meaning: “Orientation is asystematic and planned introduction of employees to their jobs, their co-workers and the organization.” *Typically orientation conveys three types of information 1)General information about daily work routine. 2) A review of the organization’s history 3)A detailed presentation, perhaps in a brochure of the organization’s policies, work rules and employee benefits.
  • 14.
    OBJECTIVES  To helpnew staff form positive first impressions, that he/she belongs to the company, feels welcome and supported  To assist in understanding the culture and values  To improve staff efficiency, work standards, revenue and profits  To improve staff morale
  • 15.
    Types Of OrientationProgramme: Formal and Informal Orientation  Individual and Collective Orientation  Serial and Disjunctive Orientation What to Induct/ Orient?  A current organization chart of the company  Map of facility  Key terms unique to industry, company and the job  A copy of company’s policy hand books  List of benefits  Telephone numbers and location of key people and operations  Sample copies of the company’s publications etc
  • 16.
    PERFORMANCE APPRAISAL Meaning:  Performanceappraisal is the judgment of an employee’s performance in a job. It is also called as merit rating. All managers’ are constantly forming judgment of their subordinates and are continuously making appraisals.  It is the systematic evaluations of the individuals with respect to his performance on the job and his potential for development. The immediate superior is in-charge of such appraisal.
  • 17.
    Objectives of performance appraisal: 1.To help a manager to decide the increase in pay on ground of merits. 2. To determine the future use of an employee 3. To indicate training needs. 4. To motivate the employees to do better in his or her present job. 5. To contribute the growth and development of an employee. 6. To identify employees for deputation to other organizations 7. To help in creating a desirable culture and tradition in the organization. 8. To nominate employees for training programmes.
  • 18.
    Methods  Traditional Methods: 1.Ranking Method 2. Paired Comparison 3. Grading Method 4. Check-List Method 5. Essay Method  Modern Methods: 1. Management by Objectives (MBO) 2. Behaviourally Anchored Rating Scales (BARS) 3. Assessment Centres 4. 360 – Degree Appraisal
  • 19.
    DIRECTION Meaning:  a coursealong which someone or something moves.  the management or guidance of someone or something  According to Haimann: “Directing consists of the process and techniques utilized in issuing instructions and making certain that operations are carried on as originally planned.”
  • 20.
    PRINCIPLES OF DIRECTON Principleof Harmony of objectives Principle of efficiency Principle of unity of command Principle of direct supervision Principle of communication Principle of leadership
  • 21.
    ELEMENTS OF DIRECTION 1.Motivation 2. Leadership 3. Communication 4. Co-ordination 5. Supervision
  • 22.
    Direction has threemain techniques:- 1. Consultative: Before taking a decision the executive consults his subordinates and get their opinion. This develops a sense of responsibility among subordinates. 2. Let go: Under this technique the superior remains wasteful to see that the activities of the subordinates are directed rightly to achieve the desired goals. He is - readily available for consultation to his subordinates. 3. Autocratic: The superior executive wields enormous powers under this technique. His acts are dictatorial and he seldom shares the views of his subordinates.