This document discusses delivering growth and quality experiences at AIESEC. It emphasizes that low quality experiences are incompetent and fewer experiences are insignificant. Ensuring safety, meeting standards, and satisfaction in every experience is key. Local committees must focus on these areas and collect feedback to improve. Members take an oath to prioritize customers and ensure their safety, that standards are met, and they have a quality experience. The goal is to provide more high quality experiences than ever before.
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These short think pieces are non-papers that present
relatively new ideas that require testing and validation.
The objective of the Think Brief is to generate feedback,
views and advice. The Think Briefs do not necessarily
represent the official views of OCHA
OCHA Think Brief - Hashtag Standards for emergenciesJan Husar
POLICY AND STUDIES SERIES
These short think pieces are non-papers that present
relatively new ideas that require testing and validation.
The objective of the Think Brief is to generate feedback,
views and advice. The Think Briefs do not necessarily
represent the official views of OCHA
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Workforce Webina: Distinguish Yourself with HRCI CertificationHuman Capital Media
Confused about which HRCI certification is right for you? You're not alone. The biggest questions HR pros like you face today are always related to which credentials will accelerate their career the most.
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What is the value of HRCI's portfolio of certifications?
How are HRCI certification exams developed?
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What are some tips for earning recertification credits?
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• How prioritizing a risk mitigation system is better for meeting production goals
• How to unlock the collective genius of your people
• Where to align accountability within production, quality, and leadership teams
Where safety contributes to profitability
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Watch the full webinar replay: https://info.safetychain.com/safety-ci-customer-satisfaction
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4. PURPOSE
D e l i v e r i n g
O n Y o u r
depends on
y o u r
a b i l i t y t o
Deliver
Quality Leadership
Development
in every experience
Scale up & provide
More Experiences
Than ever before
low quality
=
INCOMPETENT
less quantity
=
INSIGNIFICANT
18. Safety
Safety by Precaution
Pre-realization preparation of
EPs
Member Education on Safety
Standards
Insurance
Safety in Crisis
Accountability structure
within host membership
Responsible
Communication
Access to the right people
High
quality
experience
19. Standard
s
It represents
the minimums
of the
experience we
want to deliver
It ensures that
the numerical
MoS
represents the
roots of
success of
AIESEC 2015
Measure of Success
Number of Experiences that meet the Standards
High
quality
experience
29. I hereby make an oath to my
team, to my local committee, to
AIESEC & my country that
customer comes first for me. I
will, to the best of my
abilities, ensure that my local
committee serves our customer. I
will ensure that my customer is
safe, has been provided with
Initially and even now some of us are asking this question, whether we want growth or we want quality experiences.
Second question we are asking ourselves and are really worried about is that how do we achieve growth and at the same time keep giving quality experiences to all our stakeholders
Delivering on our purpose depends upon our ability to deliver quality leadership developmentin every experienceDelivering on our purpose depends upon our ability to scale up and provide more experiences than ever before Whenever we talk about high volumes, quality debate.Settling the DebateCustomers invest – Money, Time, and Most Importantly, Trust!
Second question we are asking ourselves and are really worried about is that how do we achieve growth and at the same time keep giving quality experiences to all our stakeholders
They are certified as the BEST quality provider in IGN. Put Argentina flag
Adhiraj to talk about 2010
Group discussion
A customer invests money, time and responsibility. Hence delivering our value proposition in every experience (quality experience) is our responsibility.
Introducing Safety standards and satisfaction as components of high quality experience
Safety – NECESSARY MINIMUMWhat is your LC doing to ensure the safety of every participant. Safety by precaution; safety in crisisDoes your LC provide a checklist of documents for the reference of Eps. Are these updated? Are your members trained and educated about these safety standards and how to ensure their Eps are educated on the same pre-realization?Do your members take the responsibility of their Eps’ safety seriously?Insurance – high volumen LCs
StandardsMinimum features of your priduct/servicesWe strive for those standards because it’s the minimum requirement in delivering the needed leadership experience.Accommodation standards, Job Description alignment, minimum support from the home and host LC, XPPAre there structures and processes in place to ensure standards in every GCDP GIP experience. Is there a Quality Control responsible who ensures and reinstates these standards? Who runs regular audits in the LC? Are members educated about meeting the standards and what kind of behavior is inculcated towards the same?Any thing below Standard is equivalent to a Defected (broken) product that you buy in the market and demand a cash back.
StandardsMinimum features of your priduct/servicesWe strive for those standards because it’s the minimum requirement in delivering the needed leadership experience.Accommodation standards, Job Description alignment, minimum support from the home and host LC, XPPAre there structures and processes in place to ensure standards in every GCDP GIP experience. Is there a Quality Control responsible who ensures and reinstates these standards? Who runs regular audits in the LC? Are members educated about meeting the standards and what kind of behavior is inculcated towards the same?Any thing below Standard is equivalent to a Defected (broken) product that you buy in the market and demand a cash back.
StandardsMinimum features of your priduct/servicesWe strive for those standards because it’s the minimum requirement in delivering the needed leadership experience.Accommodation standards, Job Description alignment, minimum support from the home and host LC, XPPAre there structures and processes in place to ensure standards in every GCDP GIP experience. Is there a Quality Control responsible who ensures and reinstates these standards? Who runs regular audits in the LC? Are members educated about meeting the standards and what kind of behavior is inculcated towards the same?Any thing below Standard is equivalent to a Defected (broken) product that you buy in the market and demand a cash back.
As a Team Leader/VP/LCP how can I contribute to providing high quality experience in Saftey, Standard, Satisfaction.
As a Team Leader/VP/LCP how can I contribute to providing high quality experience in Saftey, Standard, Satisfaction.
As a Team Leader/VP/LCP how can I contribute to providing high quality experience in Safety, Standard, Satisfaction.
As a Team Leader/VP/LCP how can I contribute to providing high quality experience in Saftey, Standard, Satisfaction.