The document provides an overview of challenges and plans to improve customer loyalty for students. The first challenge is to deliver quality leadership experiences at scale. The second challenge is to increase the number of experiences provided from 2012 to 2015. The current realities around safety, standards, and satisfaction are outlined. Plans for 2013/2014 include partnering with International SOS for safety, defining standards and tracking delivery, and improving customer experience management through culture building and systems. Specific actions are proposed to ensure safety, fulfill standards, and improve by listening to customers.
This document summarizes key concepts in logistics and integrated logistics support (ILS), including:
1) Historically, logistics involved supporting military operations through tasks like feeding soldiers, transporting supplies.
2) ILS takes a unified approach to integrating support considerations into system design from the start to minimize life cycle costs.
3) Key logistics concepts include reliability, maintainability, availability, and life cycle cost analysis. Designing for supportability is important to reducing overall ownership expenses.
This document discusses customer experience management (CEM) at AIESEC, an international student organization. It outlines objectives to understand how to improve customer experiences and actions for CEM. Key metrics for measuring CEM include the Net Promoter Score, response rate, and percentage of promoters. Both the international and local levels of AIESEC will focus on CEM through strategies like education, reporting, storytelling and auditing to address issues, understand promoter feedback, and improve the customer experience.
Presentations - DAY 1 - NXT 2019: The Future of EHS - eComplianceRaphaela Mandel
Presentations from eCompliance's annual conference: NXT 2019.
Presentations include:
- Customer Showcase: Roseburg Forest Products, John Myers
- Customer Showcase: Avenge Energy Services, Andrew Bursey
- eCompliance Session: Safety Program Reporting vs. Safety Performance Reporting - Marta Montero, Sr. Success Coach, eCompliance
- The Future of eCompliance - Harish Pandian, Director of Product, eCompliance
This document introduces a self-assessment survey tool to help businesses evaluate security risks and identify areas for improvement. The survey consists of 30 questions divided into four sections addressing main risks, community engagement, security measures, and security management. Businesses are encouraged to complete the survey annually and prioritize addressing lower scores. Completing the survey is the first step, with optional accreditation also available through the Secured Environments Scheme. Frequently asked questions provide guidance, such as how to respond if unsure of an answer or if a statement does not apply.
The millennial workforce is very comfortable communicating over social media. The millennial workforce is growing quickly. Gen-Y will form 75% of the workforce by 2025.
At the same time, customers seek information about products and services via social media. But this also raises privacy and security concerns in an organization. This could also have implications on data privacy.
The IT Dept. must form Social Media policies about the use of social media in the organization, in the interest of protecting the company’s intellectual property.
The session will provide guidelines on what CIOs and CISOs must consider for inclusion in their Social Media Governance and policies.
Key note speech at INTEROP Sri Lanka September 2013
http://digit.lk/event/interop-conference-colombo-2013/
ITD Unplugged: Practical Tips on Securing the Right Funding for YouThe Digital Insurer
This document discusses common pitfalls in startup pitch decks and presentations. It identifies three main categories of pitfalls: presentation, content, and delivery. For presentation, it notes issues like unprofessional formatting, visuals, and design inconsistencies. For content, it highlights problems conveying the problem statement and business proposition clearly. And for delivery, it points out challenges engaging audiences and communicating the story confidently. The document stresses that presentation flaws can immediately turn away readers, while content and delivery weaknesses may prevent investors from engaging further.
By taking a customer-centric approach and focusing on customer experience, a company can differentiate itself from competitors. To be customer-centric, organizations should create a customer-centric culture from the top-down by understanding customer needs, tailoring products and services to meet expectations, measuring satisfaction, and rewarding customer-focused behaviors. For AIESEC, this means focusing on students, talent management, and organizational customers by providing high quality experiences through clear communication, ongoing education, and personal engagement.
Globehire is a hiring company established in 2015 in Bangalore that provides recruitment solutions tailored to clients' needs. It aims to simplify clients' recruitment processes and help companies grow by finding the best candidates. Globehire recruits for both IT and non-IT sectors across various industries. It values integrity, respect, accountability, collaboration, empowerment, and responsibility. The company offers recruitment and selection services, onboarding, international placements, job marketing, screening, and sourcing methods.
This document summarizes key concepts in logistics and integrated logistics support (ILS), including:
1) Historically, logistics involved supporting military operations through tasks like feeding soldiers, transporting supplies.
2) ILS takes a unified approach to integrating support considerations into system design from the start to minimize life cycle costs.
3) Key logistics concepts include reliability, maintainability, availability, and life cycle cost analysis. Designing for supportability is important to reducing overall ownership expenses.
This document discusses customer experience management (CEM) at AIESEC, an international student organization. It outlines objectives to understand how to improve customer experiences and actions for CEM. Key metrics for measuring CEM include the Net Promoter Score, response rate, and percentage of promoters. Both the international and local levels of AIESEC will focus on CEM through strategies like education, reporting, storytelling and auditing to address issues, understand promoter feedback, and improve the customer experience.
Presentations - DAY 1 - NXT 2019: The Future of EHS - eComplianceRaphaela Mandel
Presentations from eCompliance's annual conference: NXT 2019.
Presentations include:
- Customer Showcase: Roseburg Forest Products, John Myers
- Customer Showcase: Avenge Energy Services, Andrew Bursey
- eCompliance Session: Safety Program Reporting vs. Safety Performance Reporting - Marta Montero, Sr. Success Coach, eCompliance
- The Future of eCompliance - Harish Pandian, Director of Product, eCompliance
This document introduces a self-assessment survey tool to help businesses evaluate security risks and identify areas for improvement. The survey consists of 30 questions divided into four sections addressing main risks, community engagement, security measures, and security management. Businesses are encouraged to complete the survey annually and prioritize addressing lower scores. Completing the survey is the first step, with optional accreditation also available through the Secured Environments Scheme. Frequently asked questions provide guidance, such as how to respond if unsure of an answer or if a statement does not apply.
The millennial workforce is very comfortable communicating over social media. The millennial workforce is growing quickly. Gen-Y will form 75% of the workforce by 2025.
At the same time, customers seek information about products and services via social media. But this also raises privacy and security concerns in an organization. This could also have implications on data privacy.
The IT Dept. must form Social Media policies about the use of social media in the organization, in the interest of protecting the company’s intellectual property.
The session will provide guidelines on what CIOs and CISOs must consider for inclusion in their Social Media Governance and policies.
Key note speech at INTEROP Sri Lanka September 2013
http://digit.lk/event/interop-conference-colombo-2013/
ITD Unplugged: Practical Tips on Securing the Right Funding for YouThe Digital Insurer
This document discusses common pitfalls in startup pitch decks and presentations. It identifies three main categories of pitfalls: presentation, content, and delivery. For presentation, it notes issues like unprofessional formatting, visuals, and design inconsistencies. For content, it highlights problems conveying the problem statement and business proposition clearly. And for delivery, it points out challenges engaging audiences and communicating the story confidently. The document stresses that presentation flaws can immediately turn away readers, while content and delivery weaknesses may prevent investors from engaging further.
By taking a customer-centric approach and focusing on customer experience, a company can differentiate itself from competitors. To be customer-centric, organizations should create a customer-centric culture from the top-down by understanding customer needs, tailoring products and services to meet expectations, measuring satisfaction, and rewarding customer-focused behaviors. For AIESEC, this means focusing on students, talent management, and organizational customers by providing high quality experiences through clear communication, ongoing education, and personal engagement.
Globehire is a hiring company established in 2015 in Bangalore that provides recruitment solutions tailored to clients' needs. It aims to simplify clients' recruitment processes and help companies grow by finding the best candidates. Globehire recruits for both IT and non-IT sectors across various industries. It values integrity, respect, accountability, collaboration, empowerment, and responsibility. The company offers recruitment and selection services, onboarding, international placements, job marketing, screening, and sourcing methods.
Safety Basics for the Non-Safety Professional [Live Session]HNI Risk Services
This document outlines key aspects of developing a safety culture for non-safety professionals. It discusses establishing goals and accountability, differentiating between unsafe acts and conditions, training employees, recognizing both positive and negative behaviors, and viewing safety as important for reducing costs and improving profits. Leaders are encouraged to set a strong safety example and utilize available resources to strengthen safety practices.
This document discusses standards, satisfaction, and quality in customer experience management. It provides an overview of key concepts like what quality and satisfaction mean for customers. The document then outlines 15 steps for effective exchange operations that focus on the student experience. It emphasizes that quality means loyalty and discusses tools like customer centricity and Net Promoter Score for measuring customer satisfaction and loyalty. The conclusion emphasizes the importance of putting customers at the center and using data-driven decision making to continually improve the customer experience.
This document discusses standards, satisfaction, and quality in customer experience management. It provides an overview of key concepts like what quality and satisfaction mean for customers. The document then outlines 15 steps for effective exchange operations that focus on the student experience. It emphasizes that quality means loyalty and discusses tools like customer centricity and Net Promoter Score for measuring customer satisfaction and loyalty. The conclusion emphasizes the importance of putting customers at the center and using data-driven decision making to continually improve the customer experience.
Responsibility serves as the foundation of Veritas’ activities: we manage Finnish pensions in a professional manner and invest pension funds profitably and securely.
This document discusses ways for AIESEC NSW to become more customer-centric. It identifies their key customers as universities, members, students, and exchange partners. It suggests members need better sales training to understand the value they provide. Clear expectations should be set with exchange partners and members from the start. Customer needs and wants were not always considered in the past and the right people were not always targeted. The document emphasizes that every step counts in delivering on promises to customers and providing a reliable process. It encourages listening to customer needs, training, knowledge sharing, and delivering on promises to achieve organizational sustainability and customer loyalty through a high-quality customer experience.
Project We Like is featuring a few best entrepreneurs who have succeeded in their businesses wonderfully. Their introduction and their lifetime work is shown in brief.
A GOOD DAY TO ACT HARD: Take Action on Customer Feedback in 3 Simple StepsCustomerGauge
Learn how you can be a Customer Service Action Hero! Use CustomerGauge to help maximise your response to Customer Issues. This was from a Webinar 17 May 2013
ENGAGE2014: All it Takes is One Post: Social Media Etiquette Training - Joe L...GuideSpark
The impact of social media on the business world is continuing to evolve and shape how marketing, PR and HR departments operate. While social media is a great way to engage with customers and it's critical to educate your employees on social media etiquette to avoid any social blunders that will negatively impact your company image.
As stated in the Institute of Internal Auditors IPPF, “The internal audit activity must evaluate the potential for the occurrence of fraud and how the organization manages fraud risk (2120.A2)”.
How is your auditing function meeting this professional expectation? The time to test fraud controls is before you have a fraud. Testing fraud controls is more commonly referred to as an “anti-fraud” assessment and is typically conducted by auditors as a consulting service. How long has it been since a comprehensive review was conducted at your organization? Once completed, as the company changes over time, sections of the first review should be updated.
This webinar will cover:
· How strong are your controls?
· Are you looking for fraud or is fraud looking for you?
· The time to detect directly impacts the chances of recovery
· Shell Vendors uncovered made the headlines in 2016
· Looking for signs of complacency in the workplace
· A robust organizational COSO based framework that organizes your work from cradle to grave
· Working paper and check list recommendations
· Actual audit report sample (with author identification removed)
Dear Students
We can help you to write total dissertation/project report.
Our 9 step method of project writing:-
Step 1) Helping you in Selection of topic.
Step 2) Group discussion / conference call with in team of professors.
Step 3) Helping you in Preparation of Synopsis/ proposal & sent to project guide
This document discusses customer experience management (CEM) and how to measure customer feedback through net promoter scores (NPS). It explains that NPS measures customer satisfaction on a scale of 0 to 10 and is calculated based on the percentage of promoters minus the percentage of detractors. The document outlines how AIESEC collects NPS feedback from participants in its programs at different stages and uses the data to analyze experiences, identify issues, and improve processes to better deliver on its promises to participants.
The document discusses how insurers and advisors can expand relationships with consumers safely and at scale on social media. It recommends identifying the right consumers, outreaching appropriately and compliantly, and keeping sellers and clients safe. It also suggests addressing risks like compliance, security, having clear policies and guidelines, training, and using technology to enable publishing, automation, and retention capabilities at scale. The document then outlines steps for implementing a social selling program, including gaining executive sponsorship, providing learning and engagement for users, recognizing success, and monitoring metrics to improve over time.
Corporate Executive Protection in the 21st CenturyAS Solution
AS Solution is changing the conversation about executive protection. This presentation offers valuable takeaways that we have learned while helping our clients with their global expansion.
We’re hearing it everywhere: today’s workers are learning every day, in a variety of ways, on and offline. In fact, more than 70 percent of workers surveyed say they learned something useful for their job from an article, a video or a book in the last 24 hours. Yet at the organization level, very little data is captured on what employees are learning in the course of doing their jobs. Regularly, measurement ends when the training program is over, and the details captured are minimal.
With the rise in informal learning opportunities comes the increasing need for a mechanism to assess how well learners are retaining their newfound knowledge. Join CredSpark and Degreed to better understand:
Why it is essential to assess and capture metrics around informal learning
Best practices for implementing informal learning assessments as a method of engagement to reinforce the learning taking place.
How to leverage findings from assessments to provide the learner specific opportunities to identify skill gaps
Lilly Digital Insight Research for Webinar_1 2MONICA VIDAL
This document summarizes Lilly's process for gaining internal insights to improve multichannel marketing performance. It describes how Lilly held workshops with brand and marketing managers to better understand barriers to digital engagement. Five key blockers were identified: ongoing challenges with regulations and support, prioritizing traditional channels over digital, lack of digital expertise, failure to share best practices, and viewing digital as separate from other capabilities. Lilly plans to address these through measures, customer stories, leadership engagement, training, and a Digital Advisory Board to oversee projects. The board aims to improve customer experience while ensuring compliance and sustainability.
The document outlines SBM Management's approach to implementing a safety focus at sites with safety challenges. It discusses that these challenged sites represented 50% of injuries and had higher turnover and lost work days. The safety focus process involves 9 critical components, including employee observations, engagement, recognition programs, audits, and communication. Implementing this process led to increased leading indicators and decreases in recordable injuries, first aids, and recordable incidents. The focus is on leadership, goal setting, supporting employees, and creating a strong safety culture.
Your Social Breakfast 2017-10: Social Care: The Next FrontierYour Social ME
Social Care:
How to implement successful customer experiences on social media
From inactive to reactive to proactive to predictive
Case studies and examples
Our second #SocialBreakfast at Your Social Agency about social care and customer centric strategies.
How to turn your business socially matured. This was the topic of our social breakfast workshop where banks, insurances, FMCG, retail and real estate participated presented by Victor Madueno and Your Social agency. Maturity models help businesses plan their digital transformation within digital and social, by applying new business and organisational models.
Your Social is a strategic and creative social agency, with offices in Breda (NL) and Dubai (UAE) part of Oxyma Group.
04 A-Z of Fraud & Cybercrime (Workshop)#TheFraudTube
The document discusses cybercrime and fraud risks facing organizations. It outlines the firm's fraud and risk services, as well as the growing issues posed by cybercrime given increased internet usage. Examples of cybercrime impacts like data theft, extortion and reputation attacks are provided. The presentation then discusses a case study of a retailer that experienced customer account theft and proposes how the firm's proposed "A-Z of Fraud & Cybercrime" concept could help organizations address and respond to such incidents. Feedback on the concept is solicited from attendees.
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
Safety Basics for the Non-Safety Professional [Live Session]HNI Risk Services
This document outlines key aspects of developing a safety culture for non-safety professionals. It discusses establishing goals and accountability, differentiating between unsafe acts and conditions, training employees, recognizing both positive and negative behaviors, and viewing safety as important for reducing costs and improving profits. Leaders are encouraged to set a strong safety example and utilize available resources to strengthen safety practices.
This document discusses standards, satisfaction, and quality in customer experience management. It provides an overview of key concepts like what quality and satisfaction mean for customers. The document then outlines 15 steps for effective exchange operations that focus on the student experience. It emphasizes that quality means loyalty and discusses tools like customer centricity and Net Promoter Score for measuring customer satisfaction and loyalty. The conclusion emphasizes the importance of putting customers at the center and using data-driven decision making to continually improve the customer experience.
This document discusses standards, satisfaction, and quality in customer experience management. It provides an overview of key concepts like what quality and satisfaction mean for customers. The document then outlines 15 steps for effective exchange operations that focus on the student experience. It emphasizes that quality means loyalty and discusses tools like customer centricity and Net Promoter Score for measuring customer satisfaction and loyalty. The conclusion emphasizes the importance of putting customers at the center and using data-driven decision making to continually improve the customer experience.
Responsibility serves as the foundation of Veritas’ activities: we manage Finnish pensions in a professional manner and invest pension funds profitably and securely.
This document discusses ways for AIESEC NSW to become more customer-centric. It identifies their key customers as universities, members, students, and exchange partners. It suggests members need better sales training to understand the value they provide. Clear expectations should be set with exchange partners and members from the start. Customer needs and wants were not always considered in the past and the right people were not always targeted. The document emphasizes that every step counts in delivering on promises to customers and providing a reliable process. It encourages listening to customer needs, training, knowledge sharing, and delivering on promises to achieve organizational sustainability and customer loyalty through a high-quality customer experience.
Project We Like is featuring a few best entrepreneurs who have succeeded in their businesses wonderfully. Their introduction and their lifetime work is shown in brief.
A GOOD DAY TO ACT HARD: Take Action on Customer Feedback in 3 Simple StepsCustomerGauge
Learn how you can be a Customer Service Action Hero! Use CustomerGauge to help maximise your response to Customer Issues. This was from a Webinar 17 May 2013
ENGAGE2014: All it Takes is One Post: Social Media Etiquette Training - Joe L...GuideSpark
The impact of social media on the business world is continuing to evolve and shape how marketing, PR and HR departments operate. While social media is a great way to engage with customers and it's critical to educate your employees on social media etiquette to avoid any social blunders that will negatively impact your company image.
As stated in the Institute of Internal Auditors IPPF, “The internal audit activity must evaluate the potential for the occurrence of fraud and how the organization manages fraud risk (2120.A2)”.
How is your auditing function meeting this professional expectation? The time to test fraud controls is before you have a fraud. Testing fraud controls is more commonly referred to as an “anti-fraud” assessment and is typically conducted by auditors as a consulting service. How long has it been since a comprehensive review was conducted at your organization? Once completed, as the company changes over time, sections of the first review should be updated.
This webinar will cover:
· How strong are your controls?
· Are you looking for fraud or is fraud looking for you?
· The time to detect directly impacts the chances of recovery
· Shell Vendors uncovered made the headlines in 2016
· Looking for signs of complacency in the workplace
· A robust organizational COSO based framework that organizes your work from cradle to grave
· Working paper and check list recommendations
· Actual audit report sample (with author identification removed)
Dear Students
We can help you to write total dissertation/project report.
Our 9 step method of project writing:-
Step 1) Helping you in Selection of topic.
Step 2) Group discussion / conference call with in team of professors.
Step 3) Helping you in Preparation of Synopsis/ proposal & sent to project guide
This document discusses customer experience management (CEM) and how to measure customer feedback through net promoter scores (NPS). It explains that NPS measures customer satisfaction on a scale of 0 to 10 and is calculated based on the percentage of promoters minus the percentage of detractors. The document outlines how AIESEC collects NPS feedback from participants in its programs at different stages and uses the data to analyze experiences, identify issues, and improve processes to better deliver on its promises to participants.
The document discusses how insurers and advisors can expand relationships with consumers safely and at scale on social media. It recommends identifying the right consumers, outreaching appropriately and compliantly, and keeping sellers and clients safe. It also suggests addressing risks like compliance, security, having clear policies and guidelines, training, and using technology to enable publishing, automation, and retention capabilities at scale. The document then outlines steps for implementing a social selling program, including gaining executive sponsorship, providing learning and engagement for users, recognizing success, and monitoring metrics to improve over time.
Corporate Executive Protection in the 21st CenturyAS Solution
AS Solution is changing the conversation about executive protection. This presentation offers valuable takeaways that we have learned while helping our clients with their global expansion.
We’re hearing it everywhere: today’s workers are learning every day, in a variety of ways, on and offline. In fact, more than 70 percent of workers surveyed say they learned something useful for their job from an article, a video or a book in the last 24 hours. Yet at the organization level, very little data is captured on what employees are learning in the course of doing their jobs. Regularly, measurement ends when the training program is over, and the details captured are minimal.
With the rise in informal learning opportunities comes the increasing need for a mechanism to assess how well learners are retaining their newfound knowledge. Join CredSpark and Degreed to better understand:
Why it is essential to assess and capture metrics around informal learning
Best practices for implementing informal learning assessments as a method of engagement to reinforce the learning taking place.
How to leverage findings from assessments to provide the learner specific opportunities to identify skill gaps
Lilly Digital Insight Research for Webinar_1 2MONICA VIDAL
This document summarizes Lilly's process for gaining internal insights to improve multichannel marketing performance. It describes how Lilly held workshops with brand and marketing managers to better understand barriers to digital engagement. Five key blockers were identified: ongoing challenges with regulations and support, prioritizing traditional channels over digital, lack of digital expertise, failure to share best practices, and viewing digital as separate from other capabilities. Lilly plans to address these through measures, customer stories, leadership engagement, training, and a Digital Advisory Board to oversee projects. The board aims to improve customer experience while ensuring compliance and sustainability.
The document outlines SBM Management's approach to implementing a safety focus at sites with safety challenges. It discusses that these challenged sites represented 50% of injuries and had higher turnover and lost work days. The safety focus process involves 9 critical components, including employee observations, engagement, recognition programs, audits, and communication. Implementing this process led to increased leading indicators and decreases in recordable injuries, first aids, and recordable incidents. The focus is on leadership, goal setting, supporting employees, and creating a strong safety culture.
Your Social Breakfast 2017-10: Social Care: The Next FrontierYour Social ME
Social Care:
How to implement successful customer experiences on social media
From inactive to reactive to proactive to predictive
Case studies and examples
Our second #SocialBreakfast at Your Social Agency about social care and customer centric strategies.
How to turn your business socially matured. This was the topic of our social breakfast workshop where banks, insurances, FMCG, retail and real estate participated presented by Victor Madueno and Your Social agency. Maturity models help businesses plan their digital transformation within digital and social, by applying new business and organisational models.
Your Social is a strategic and creative social agency, with offices in Breda (NL) and Dubai (UAE) part of Oxyma Group.
04 A-Z of Fraud & Cybercrime (Workshop)#TheFraudTube
The document discusses cybercrime and fraud risks facing organizations. It outlines the firm's fraud and risk services, as well as the growing issues posed by cybercrime given increased internet usage. Examples of cybercrime impacts like data theft, extortion and reputation attacks are provided. The presentation then discusses a case study of a retailer that experienced customer account theft and proposes how the firm's proposed "A-Z of Fraud & Cybercrime" concept could help organizations address and respond to such incidents. Feedback on the concept is solicited from attendees.
Similar to 10282685 cls -_all_sessions_in_one (20)
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Virtual Leadership and the managing workIruniUshara1
Virtual leadership is a form of leadership in which teams are managed via a remote working environment.
Like traditional leadership roles, virtual leaders focus on motivating employees and helping teams accomplish their goals.
Virtual leadership focuses heavily on improving collaboration through communication, accountability, and transparency
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART INDIA MATKA KALYAN SATTA MATKA 420 INDIAN MATKA SATTA KING MATKA FIX JODI FIX FIX FIX SATTA NAMBAR MATKA INDIA SATTA BATTA
Call8328958814 satta matka Kalyan result satta guessing➑➌➋➑➒➎➑➑➊➍
Satta Matka Kalyan Main Mumbai Fastest Results
Satta Matka ❋ Sattamatka ❋ New Mumbai Ratan Satta Matka ❋ Fast Matka ❋ Milan Market ❋ Kalyan Matka Results ❋ Satta Game ❋ Matka Game ❋ Satta Matka ❋ Kalyan Satta Matka ❋ Mumbai Main ❋ Online Matka Results ❋ Satta Matka Tips ❋ Milan Chart ❋ Satta Matka Boss❋ New Star Day ❋ Satta King ❋ Live Satta Matka Results ❋ Satta Matka Company ❋ Indian Matka ❋ Satta Matka 143❋ Kalyan Night Matka..
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
Efficient PHP Development Solutions for Dynamic Web ApplicationsHarwinder Singh
Unlock the full potential of your web projects with our expert PHP development solutions. From robust backend systems to dynamic front-end interfaces, we deliver scalable, secure, and high-performance applications tailored to your needs. Trust our skilled team to transform your ideas into reality with custom PHP programming, ensuring seamless functionality and a superior user experience.
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
25. We Don’t Care
Because We Don’t Understand
• Current Reality:
No safety policy or prevention measures exist globally
Increase amount of assaults, deportation, arrests,
injuries, deaths..etc.
Our membership are not able to act proactively or
reactively towards safety measures.
Safety
26. We Don’t Fulfill
Because We Don’t Know
• Current Reality:
No clear analysis or measures of delivery of the Standards
One of the main reasons of why we have unsatisfied
customers
Membership are not clear with what are the standards
and why is it important to fulfill them
Standards
27. We Don’t Improve
Because We Don’t Listen
• Current Reality:
We are not growing our NPS score which means that we are
still unable to take our customer seriously
Entities are not improving based on customer feedback
and unclear about how
Entities don’t even log-in or are familiar with their NPS
score
Satisfaction
29. Ensuring that the programs that we
provide to our students are:
We ensure the safety
of our participants
and that our
membership is aware
on how to act to
prevent and react
with Safety
We ensure that all
our students have the
experiences that
meet the standards
set and that every
member delivers on
that
We ensure that we are
listening to customers
to have a better
customer experience
management for
higher satisfaction
30. CLS Plan for 2013/2014
Safety
Standards
Satisfaction
International SOS
Standards Definition
Culture Building
Insurance
Measuring & tracking
standards delivery
Network Education
Safety Policy &
Guidance
ICB role and
evolution
Global CEM
Improve systems
35. Imagine
• … you are meeting an EP that just got matched and is
exited about going abroad for the first time in his life. He
does not know much about the culture and the reality of
the country he goes to and is not sure about his safety. But
as he is young motivated and exited he wants to go
anyway and thinks he will figure out and AIESEC will
anyways help him. What do you think he can rely on?
36. Duty of Care
• As provider of programs that sends students abroad we
have to take certain measures to fulfil our duty of making
our customers aware of what situation they are getting
into and what they need to do and how we help them
• From analysing our NPS comments we see that this is not
always the case and that often EPs are in unsafe
conditions while they are abroad
38. What we plan to do
• Have a professional partner to ensure safety standards
and support in our exchange programmes
• Ensuring every EP has a travel insurance for his stay
abroad
• Establish safety policies for exchange programmes,
members and conferences
46. What AIESEC can not provide
• Expertise in health and travel risk
• 24/7 hotline for emergencies
• Global coordination between safety stakeholders
(hospital, embassy, contact person)
• Ability to know movement of every EP
47. EP Insurance
• We want to make EP insurance mandatory for every EP
• Depending on country reality the solution can look
differently
• Want to ensure that every EP has access to insurance
48. Global solution
• Offer from insurance partner of international SOS
standardized offer for EP insurance
• Two models for GIP and GCDP
• Independent of country of origin and destination
• Affordable for every student
49. Next steps
• Present during VLM the projects
• Make EP insurance mandatory by IPM
• Countries develop their own process for ensuring every EP
has insurance
• Present Intl SOS services
• Make entities join the global membership of Intl SOS
• By summer 2013 all EPs should recceive Intl SOS
membership services – standard of the programme
54. We Don’t Fulfill
Because We Don’t Know
• Current Reality:
No clear analysis or measures of delivery of the Standards
One of the main reasons of why we have unsatisfied
customers
Membership are not clear with what are the standards
and why is it important to fulfill them
Safety
Standards
55. Ensuring that the programs that we
provide to our students are:
We ensure that all
our students have the
experiences that
meet the standards
set and that every
member delivers on
that
Safety
57. ROAD MAP!
- Research | Late October and November
2013
- Steering Team Input | November 2013
- AI Team Input | November 2013
- ICB Summit | December 2013
- Launch | IPM 2014
62. CLS Plan for 2013/2014
Safety
Safety
Standards
Satisfaction
International SOS
Standards Definition
Culture Building
Insurance
Measuring & tracking
standards delivery
Network Education
Safety Policy &
Guidance
ICB role and
evolution
Global CEM
Improve systems
63. Safety
Customer Experience Management
• The practice of designing and reacting to
customer interactions to meet or exceed
customer expectations and, thus, increase
customer satisfaction, loyalty and advocacy.
70. 4 Tips for MC to implement CEM
1
Safety
Make it a „thing‟
2
Educate
3
Allocate responsibles
4
Track, analyse & act!
71. MC
1
Engage
Respond
Promote
Safety
Make it a „thing‟
•Customer centric behavior: CLS at every communication channel
(Conf session, visit agenda, newsletters etc)
•Incentive systems: challenges, games, awards etc
•Policies: membership criteria,
compendium, other rights etc
74. MC
4
Engage
Respond
Promote
Safety
Track, analyse & Act!
Tracking
> To de done on a weekly basis
> Check which LCs are not following up on open cases and take action
> Check which LCs have good practices around fire-fighting and showcase it
Analysis
> To de done on a weekly basis
> Are we decreasing or increasing the number of open cases? Why? Take action!
> Are the cases coming mostly from an specific entity? Why? Take action!
> Are the cases open around the same issue/complaint? Input for process improvement and
product development!