4. conflict management
dna yfitnedi ot elba gnieb fo ecitcarp eht si
stcilfnoc gniganam
sensibly, fairly, and efficiently
.
htiw slaed ssecorp tnemeganam tcilfnoC
)deviecrep(
incompatibilities or disagreements arising
from, for example
,
diverging opinions, objectives, and needs
5.
6. conflict resolution
refer dna ylbaegnahcretni tahwemos desu era
fo egnar ediw a ot
processes that encourage nonviolent dispute
resolution outside
of the traditional court system
.
sedulcni osla noituloser tcilfnoc fo dleif ehT
sloohcs ni stroffe
and communities to reduce violence and bullying
and help young
people develop communication and problem-
solving skills
.
10. Goal structure
eht dna denifed ylraelc eb dluohs slaoG
fo noitubirtnoc dna elor
each unit towards the organizational goal
must be clearly
identified
.
eseht ni slaudividni eht dna stinu llA
eht fo erawa eb tsum stinu
importance of their role
11. Reward System
ti taht eb dluohs metsys noitasnepmoc ehT
etaerc ton seod
individual competition or conflict within the
unit
.
etanoitroporp dna etairporppa eb dluohs tI
troffe puorg eht ot
and reflect the degree of interdependence
among units where
necessary
12. Trust and communication
erom eht ,tinu fo srebmem eht gnoma tsurt eht retaerg ehT
honest and open the communication among them would be
.
etacinummoc ot degaruocne eb dluohs stinu dna slaudividnI
openly with each other so that they can all understand each
other, understand each other
’
s problems and help each other
when necessary
Co-ordination
oC
-
noitacinummoc ot pets txen eht si noitanidro
.
tcilfnoc ecuder ytivitca detanidrooc ylreporP
13. Negotiation
Negotiation is a discussion among
two or more people with the goal of
reaching an agreement
.
Negotiation skills
tnemeerga na hcaer ot dengised
seitrap erom ro owt neewteb
who are in confl
14. Negotiators can improve their negotiation
skills through
confidence-boosting training, practice, and
thorough
preparation
.
si sraef ruoy gnigdelwonkca ylpmis ,tcaf nI
tsrif tnatropmi na
step in improving your negotiation skills
.
eveihca uoy pleh lliw taht slliks noitaitogen
ni semoctuo retteb
your personal and professional negotiations
.
16. tips for successful negotiations
hcraeser ruoy oD
seitiroirp ruoy wonK
noitisoppo eht redisnoC
nepo snoitacinummoc peeK
yawa klaw ot nehw wonK
dnim ni enil emit ruoy peeK
17. Strategy for conflict resolution
ecnadioVA
noititépmoC
noitadommoccA
esimorpmoC
noitaroballoC
18.
19.
20. Avoiding the Conflict
gnirongi dna yawa gniklaw sevlovni ecnadiovA
tcilfnoc eht
entirely, doing nothing that might be perceived
as rocking the
boat. This feels safe to the individual but does
not solve the
problem. The problem might even worsen if it's
left
unaddressed
.
21. Competing to Win Conflicts
ecnahc a sa tcilfnoc weiv elpoep emoS
on evah yehT .niw ot
interest in compromising, collaborating or
avoiding the conflict
.
They want to get their way and aren't
afraid to assert their
opinion
22. Accommodating the Other Person
diarfa ylirassecen t'nera ohw srebmem maeT
hguorht klat ot
conflict may nonetheless never have any
demands of their own
.
Instead, they bend over backward to
accommodate the other
person's demands and iron out the conflict
.
23. Compromising During Conflicts
noituloser tcilfnoc gnisimorpmoc A
a no elttes ot smia ygetarts
solution that's deemed fair. Everyone
works together, so no one
completely gets their way. Instead, each
team member makes a
sacrifice to ensure everyone has a small
consolation prize
.
24. Collaborating to Find a Solution
ssenevitressa eht sezimixam noitaroballoC
noitarepooc dna
capabilities of each team member. Everyone
speaks up to state
their needs, and after the full picture has bee
painted, the team
cooperates to do what's necessary to meet
everyone's needs to
the greatest extent possible. Everyone leave
happy
.
25. Role of nurse
hcae fo noitarud dna ycneuqerf eht ni ytiuqe niatniaM
ytrap
’
s
presentation
.
ni sgnileef evitagen dna evitisop fo noisserpxe lluf egaruocnE
na
accepting atmosphere
.
rehto hcae ot ylevitca netsil seitrap htob erus ekaM
’
s words
through asking one person to summarize the other person
’
s
comments
hcae ot kcabdeef tneuqerf edivorp ot seitrap eht egaruocnE
other
’
s comments
.
a tceles ,snoitulos evitanretla poleved stnapicitrap eht pleH
mutually agreeable one, and develop a plan to carry it out
.
nalp eht fo ssergorp eht no pu wolloF
.