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© 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Nathan Thomas
General Manager, Amazon WorkSpaces
August 14, 2017
End User Computing Evolution
How to Step Off the PC Refresh Treadmill with Amazon WorkSpaces
• End user computing evolution
• Hardware refresh treadmill
• How Amazon WorkSpaces helps
Today’s Agenda
Access to data, documents, analysis, and applications was only available
in the server room or in the office
The not so good old days
Your access to information and productivity has almost
no boundaries
Today
Customer Motivations
Admins are motivated by:
• Providing a highly productive desktop environment
• Securing resources
• Lowering cost structure
• Simplifying administration
• Scale & agility
End users are motivated by:
• Instant access
• Working from anywhere…
• …on any device
• Access to resources to be productive
• Getting their work done
Security Breaches
In 2016, the average
data breach cost
$3.62M1
WannaCry ransomware
attack estimated to have
cost $4.0B
Evolving Workforce
43% of US employees
worked remotely in 20162
Dynamic Organizations
Global mergers and
acquisitions reached
$3.6T in 20163
Business landscape is changing
1. http://www.prnewswire.com/news-releases/ponemon-institutes-2015-global-cost-of-data-breach-study-reveals-average-cost-of-data-breach-reaches-record-levels-300089057.html
2. http://www.gallup.com/reports/199961/state-american-workplace-report-2017.aspx?ays=n
3. https://imaa-institute.org/mergers-and-acquisitions-statistics/
You’re still on the PC Lifecycle Treadmill
Start PC
Refresh
Deploy New
Technology
Inventory
Management
Build and
Images
Service Desk
Support
Retirement
• Support costs significantly
increase after 3 years
• Vulnerable to security
threats
• CAPEX-centric model
• Performance vs. cost vs.
productivity
• The cycle never ends
Every
2 to 4
years
What about on-premises virtualization?
Long lead
times
Hard to
scale
Specialized
resources
High
CAPEX
Managed Cloud Desktops
Secure
Pay-as-you-go Simple
to deploy and manage
Provide high-performance
persistent cloud desktops to users
Scale &
consistent performance
Plays well with existing tools
Microsoft Active
Directory
Multi-Factor
Authentication
(RADIUS)
SCCMIntranet
Amazon WorkSpaces integrates easily with your on-premises tools and network
Certificate
Authority
Improves Security
Amazon WorkSpaces encrypts data and streams, and keeps information off devices
No sensitive
data on end
users’ devices
WorkSpaces data
encrypted at rest
Desktop stream
encrypted in transit
Ready to meet security and compliance needs
PCI DSS
Level 1 compliant
HIPAA-eligible
with Business
Associate
Agreement
EU General Data
Protection
(GDPR) Ready
Manage access
to Amazon
WorkSpaces
using Digital
Certificates
Windows 10 migration
Global organizations
Mobile & remote workers
M&A activity
End-user self-service
Field office activation
Contingent workforce
Training and education
Secure apps and data
Support BYOD
Meet compliance requirements
Typical Amazon WorkSpaces Use Cases
End the PC Lifecycle Treadmill
Start PC
Refresh
Deploy New
Technology
Inventory
Management
Build and
Images
Service Desk
Support
Retirement
• Extend the life of your client
hardware
• Support BYOD
• Use Chromebooks and zero
clients
• Support self-service
• Quickly scale up, or down
• Utilize perpetual PCs in the
cloud
• Move to OPEX model
Every
2 to 4
years
Your perpetual PC in the cloud
2014
General Availability
WorkSpaces Standard
Bundle
1 vCPU
3.75 GiB memory
User: 50GB HDD
Root: 60GB HDD
$35 a month
2017
Today
WorkSpaces Standard
Bundle
2 vCPU
4 GiB memory
User: 50GB SSD
Root: 80GB SSD
$35 a month
Future
WorkSpaces Standard
Bundle
Upgraded as
business
requirements
demand
Flexible Billing Options
HourlyMonthly
Best for
 Full-time staff
 Simplifying your AWS bill
 Instant access
 Running scheduled tasks
Best for
 Students & Part-time staff
 Optimizing your AWS bill
 Quick access
 Running ad hoc tasks
Adoption
2014 Today
WorkSpaces
Announced
Dublin/Sydney
Regions
MFA
Local
Printers
Tokyo
Region
Zero
Clients
CloudWatch
MetricsValue Bundle
Office 2013
Custom
Images
Singapore
Region
Volume
Encryption
BYOL
Chromebooks
Support
SOC / ISO
Compliance
Hourly
Windows 10
Tagging
High DPI
Screens
Audio-in
Saved
Registrations
Continued Innovation
Graphics
Frankfurt
Region
HIPAA
Compliance
Certificate
Authentication
Free
Tier
Power
Bundles
PCI
Compliant
• Amazon WorkSpaces Power Bundle
• 4 vCPUs
• 16 GiB Memory
• 100 GB SSD user volume
• 175 GB SSD root volume
• Windows 7 or Windows 10
• Includes Amazon WorkDocs and 50 GB of user storage
• Built with developers and analysts in mind
Amazon WorkSpaces Power Bundle
• Amazon WorkSpaces Standard Bundle
• 2 vCPUs
• 4 GiB Memory
• 50 GB SSD user volume
• Windows 7 or Windows 10
• Includes Amazon WorkDocs and 50 GB of user storage
• Up to two WorkSpaces for two-calendar months
• 40 hours total usage per month
• Available to all new WorkSpaces customers
• Visit aws.amazon.com/workspaces
Amazon WorkSpaces Free Tier
End-user Computing Services from AWS
Secure, scalable, on-demand, easily managed
UC & Customer Service
Amazon Chime Amazon Connect
WorkMail WorkDocs
Productivity
WorkSpaces AppStream 2.0
Desktop & Apps
Customer Case Studies
Customer Success Story: Corte dei Conti
“We have made it possible for court employees such as
magistrates to work effectively from home. Previously, they
could only access applications from the office, but now they
can do this wherever they are. As a result, they’re much
more productive. Decisions get made faster and the whole
system works better. It’s a brilliant result for our entire
organization.”
Leandro Gelasi
IT Officer, Corte dei Conti
Customer Success Story: Clough
"They can access the AWS virtual desktop during client
meetings and can work on design edits on the spot. This
helps our engineers deliver a far more responsive level of
service to customers.”
Emma Whitty
Vice President – IT, Clough
Thank you!
Nathan Thomas
nathant@amazon.com

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SRV406 How to Step Off the PC Refresh Treadmill with Amazon WorkSpaces

  • 1. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Nathan Thomas General Manager, Amazon WorkSpaces August 14, 2017 End User Computing Evolution How to Step Off the PC Refresh Treadmill with Amazon WorkSpaces
  • 2. • End user computing evolution • Hardware refresh treadmill • How Amazon WorkSpaces helps Today’s Agenda
  • 3. Access to data, documents, analysis, and applications was only available in the server room or in the office The not so good old days
  • 4. Your access to information and productivity has almost no boundaries Today
  • 5. Customer Motivations Admins are motivated by: • Providing a highly productive desktop environment • Securing resources • Lowering cost structure • Simplifying administration • Scale & agility End users are motivated by: • Instant access • Working from anywhere… • …on any device • Access to resources to be productive • Getting their work done
  • 6. Security Breaches In 2016, the average data breach cost $3.62M1 WannaCry ransomware attack estimated to have cost $4.0B Evolving Workforce 43% of US employees worked remotely in 20162 Dynamic Organizations Global mergers and acquisitions reached $3.6T in 20163 Business landscape is changing 1. http://www.prnewswire.com/news-releases/ponemon-institutes-2015-global-cost-of-data-breach-study-reveals-average-cost-of-data-breach-reaches-record-levels-300089057.html 2. http://www.gallup.com/reports/199961/state-american-workplace-report-2017.aspx?ays=n 3. https://imaa-institute.org/mergers-and-acquisitions-statistics/
  • 7. You’re still on the PC Lifecycle Treadmill Start PC Refresh Deploy New Technology Inventory Management Build and Images Service Desk Support Retirement • Support costs significantly increase after 3 years • Vulnerable to security threats • CAPEX-centric model • Performance vs. cost vs. productivity • The cycle never ends Every 2 to 4 years
  • 8. What about on-premises virtualization? Long lead times Hard to scale Specialized resources High CAPEX
  • 9.
  • 10. Managed Cloud Desktops Secure Pay-as-you-go Simple to deploy and manage Provide high-performance persistent cloud desktops to users Scale & consistent performance
  • 11. Plays well with existing tools Microsoft Active Directory Multi-Factor Authentication (RADIUS) SCCMIntranet Amazon WorkSpaces integrates easily with your on-premises tools and network Certificate Authority
  • 12. Improves Security Amazon WorkSpaces encrypts data and streams, and keeps information off devices No sensitive data on end users’ devices WorkSpaces data encrypted at rest Desktop stream encrypted in transit
  • 13. Ready to meet security and compliance needs PCI DSS Level 1 compliant HIPAA-eligible with Business Associate Agreement EU General Data Protection (GDPR) Ready Manage access to Amazon WorkSpaces using Digital Certificates
  • 14. Windows 10 migration Global organizations Mobile & remote workers M&A activity End-user self-service Field office activation Contingent workforce Training and education Secure apps and data Support BYOD Meet compliance requirements Typical Amazon WorkSpaces Use Cases
  • 15. End the PC Lifecycle Treadmill Start PC Refresh Deploy New Technology Inventory Management Build and Images Service Desk Support Retirement • Extend the life of your client hardware • Support BYOD • Use Chromebooks and zero clients • Support self-service • Quickly scale up, or down • Utilize perpetual PCs in the cloud • Move to OPEX model Every 2 to 4 years
  • 16. Your perpetual PC in the cloud 2014 General Availability WorkSpaces Standard Bundle 1 vCPU 3.75 GiB memory User: 50GB HDD Root: 60GB HDD $35 a month 2017 Today WorkSpaces Standard Bundle 2 vCPU 4 GiB memory User: 50GB SSD Root: 80GB SSD $35 a month Future WorkSpaces Standard Bundle Upgraded as business requirements demand
  • 17. Flexible Billing Options HourlyMonthly Best for  Full-time staff  Simplifying your AWS bill  Instant access  Running scheduled tasks Best for  Students & Part-time staff  Optimizing your AWS bill  Quick access  Running ad hoc tasks
  • 18. Adoption 2014 Today WorkSpaces Announced Dublin/Sydney Regions MFA Local Printers Tokyo Region Zero Clients CloudWatch MetricsValue Bundle Office 2013 Custom Images Singapore Region Volume Encryption BYOL Chromebooks Support SOC / ISO Compliance Hourly Windows 10 Tagging High DPI Screens Audio-in Saved Registrations Continued Innovation Graphics Frankfurt Region HIPAA Compliance Certificate Authentication Free Tier Power Bundles PCI Compliant
  • 19. • Amazon WorkSpaces Power Bundle • 4 vCPUs • 16 GiB Memory • 100 GB SSD user volume • 175 GB SSD root volume • Windows 7 or Windows 10 • Includes Amazon WorkDocs and 50 GB of user storage • Built with developers and analysts in mind Amazon WorkSpaces Power Bundle
  • 20. • Amazon WorkSpaces Standard Bundle • 2 vCPUs • 4 GiB Memory • 50 GB SSD user volume • Windows 7 or Windows 10 • Includes Amazon WorkDocs and 50 GB of user storage • Up to two WorkSpaces for two-calendar months • 40 hours total usage per month • Available to all new WorkSpaces customers • Visit aws.amazon.com/workspaces Amazon WorkSpaces Free Tier
  • 21. End-user Computing Services from AWS Secure, scalable, on-demand, easily managed UC & Customer Service Amazon Chime Amazon Connect WorkMail WorkDocs Productivity WorkSpaces AppStream 2.0 Desktop & Apps
  • 23. Customer Success Story: Corte dei Conti “We have made it possible for court employees such as magistrates to work effectively from home. Previously, they could only access applications from the office, but now they can do this wherever they are. As a result, they’re much more productive. Decisions get made faster and the whole system works better. It’s a brilliant result for our entire organization.” Leandro Gelasi IT Officer, Corte dei Conti
  • 24. Customer Success Story: Clough "They can access the AWS virtual desktop during client meetings and can work on design edits on the spot. This helps our engineers deliver a far more responsive level of service to customers.” Emma Whitty Vice President – IT, Clough