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© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Jeff Ferris - Principal Specialized Solutions Architect, End User Computing
June 2018
Modernize Your Desktop and
Application Delivery with AWS
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
What to Expect from the Session
• Overview of Amazon WorkSpaces
• Overview of Amazon AppStream 2.0
• Active Directory integration
• Access to corporate resources
• Bringing it all together
What are we covering…
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Security Threats
In 2017, the average data
breach cost $3.62M
WannaCry ransomware
attack estimated to have
cost $4.0B
Evolving Workforce
43% of US employees worked
remotely in 2016
Dynamic Organizations
Global mergers and
acquisitions reached
$3.7T in 2017
Business Landscape Is Changing
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
What Customers Are Telling Us
What’s not working?
Personal Computers
▪ Manage inventory
▪ Secure endpoints
▪ BYOD is complicated
▪ Data must be backed up
▪ Expensive to scale
On-Premises VDI
▪ Upfront investment
▪ Weeks to deploy
▪ Requires management
▪ Servers must be secured
▪ Expensive to scale
Embrace
Personal
Devices
Support Contract
Workers
Access for
Mobile Workers
Data Security Agility
Data Storage
▪ Stored on multiple devices
▪ Limited control
▪ Accessing large files
▪ Collaborating
▪ Hard to secure
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS End User Compute Solutions
Fully managed, secure virtual
cloud desktops running on
AWS
Easily stream desktop
applications to any device
running a web browser
Secure file collaboration and
management, simplified
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Managed Cloud Desktops
Secure
Pay as you go Simple
to deploy and manage
Provide high-performance persistent
cloud desktops to users
Scale and
consistent performance
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
End the PC Lifecycle Treadmill
Start PC
refresh
Deploy new
technology
Inventory
management
Build and
images
Service desk
support
Retirement
• Extend the life of your client
hardware
• Support BYOD
• Use PCs, macOS, tablets,
Chromebooks, and Zero Clients
• Support self service
• Quickly scale up or down
• Use perpetual PCs in the cloud
• Move to OPEX model
Every
2–4
years
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Global organizations
Mobile workers
M&A activity
Developer productivity
Modern Organizations
Temporary workers
Contractors
Training
Project-Based Work
Secure applications and data
Support BYOD
Meet compliance requirements
Security and Compliance
Amazon WorkSpaces Use Cases
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Plays Well with Existing Tools
Microsoft Active
Directory
Multi-factor
authentication
(MFA) (RADIUS)
SCCMIntranet
Amazon WorkSpaces integrates easily with your on-premises tools and network
Certificate
Authority
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Improves Security
Desktop stream
encrypted in transit
No sensitive data on
users’ devices
Amazon WorkSpace data
encrypted at rest
Amazon WorkSpaces encrypts data and streams, and keeps information off devices
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Ready to Meet Security and Compliance Needs
PCI DSS
Level 1 compliant,
SOC 1, SOC 2, ISO
9001, and ISO 27001
certification
HIPAA-eligible with
business associate
agreement
EU General Data
Protection (GDPR)
ready
Manage access to
Amazon
WorkSpaces using
digital certificates
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Flexible Billing Options
HourlyMonthly
Best for
▪ Full-time staff
▪ Simplifying your AWS bill
▪ Instant access
▪ Running scheduled tasks
Best for
▪ Students & part-time staff
▪ Optimizing your AWS bill
▪ Quick access
▪ Running ad hoc tasks
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Customer Success Story: Endemol Shine Nederland
“With Amazon WorkSpaces, we can provide new workers with a
Windows desktop and the applications they need within hours
instead of days. Amazon WorkSpaces makes it easy for workers to use
their preferred device and for Endemol Shine Nederland to maintain
our security requirements. Because Amazon WorkSpaces is cost
effective and requires no upfront payment, we have been able to
save 30% of our desktop operations costs and 70% on capital
expenditure.”
– Leon Backbier, IT Manager, Endemol Shine Nederland
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Secure, fully managed, file
collaboration and management
service with an extensible SDK
Anywhere access
Rich collaboration and
sharing
Pay as you go
Easily integrated
File Collaboration and Management
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Amazon WorkSpaces and Amazon WorkDocs
• 50 GB free tier for Amazon WorkSpaces users
• Upgrade to 1 TB for $2 per user/month
• Amazon WorkDocs Drive can be a default user storage solution
+
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Fully managed application-streaming service
that provides users instant access to their desktop applications
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Desktop Application Streaming
Stream desktop applications securely to
any web browser
Pay as you go
Secure
applications and data
No infrastructure
to manage
Scale globally
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Benefits of Amazon AppStream 2.0
Import existing apps
with no changes or
rewrites and start
streaming
Integrates with
existing apps, identity,
entitlements, and
backend
No hardware or
software to install,
add your apps and
start streaming
One streaming
instance per user—no
shared instances
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Managed streaming solution
for desktop applications
Business and public sector
Move desktop applications
to cloud with no rewrite
ISVs
Pre and post process
visualization on AWS
Design and engineering
Amazon AppStream 2.0 Use Cases
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Multiple Instance Families
• General purpose – Knowledge worker apps
• Compute optimized – Compute-bound applications that benefit from high-
performance processors
• Memory optimized – Applications that process large datasets in memory
• Graphics optimized – High graphics requirements
One session: One VM = Consistent performance
Match app workload to instance characteristics:
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Graphics Instance Families
https://aws.amazon.com/blogs/compute/delivering-graphics-apps-with-amazon-appstream-2-0/
Instance Family Graphics Design
Graphics
Desktop
Graphics
Pro
Number of instance
sizes
4 1 3
Price $0.25–$2.00 $0.50 $2.05–$8.20
GPU Memory 1–8 GiB 4 GiB 8–32 GiB
vCPU 2–16 8 16–64
Instance Memory 8–61 GiB 15 GiB 122–488 GiB
GPU Vendor AMD NVIDIA NVIDIA
Libraries Supported
DirectX; OpenGL;
OpenCL
CUDA; DirectX;
OpenGL; OpenCL
CUDA; DirectX;
OpenGL; OpenCL
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Customer Success Story
“With AppStream 2.0, we can configure a single instance of E3D and deliver it to any
number of engineers training with AVEVA Experience anywhere in the world. Because
AppStream 2.0 runs inside their browser, customers don't need to worry about
configuring and securing their computers or network. They can immediately start
learning E3D with a responsive, fluid experience that is indistinguishable from a
native installation on a workstation.”
– Patrick Pando, VP Cloud Sales, AVEVA
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Deployment Considerations
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
The Scenario
• Existing AWS customer
• Hybrid architecture, mix of applications on premises and in the cloud
• Existing Active Directory environment for Identity
• AWS Direct Connect already in place
• 4,000+ users
• ~30% contingent workforce
• ~10% with high performance or GPU workloads
Mergers and
acquisitions
BYOD Mobile workers Temporary
workforce
Secure
access
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
The Approach
• Decide on user segmentation
• Select the initial use cases
• Evaluate performance characteristics
• Build the pilot solution
• Run user acceptance testing
• Deploy
• Iterate!
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWS Account Structure
Primary/Payer account
Logging Config Billing
Dev
Prod
User
…Isolated
app/Third
party
Shared services
Active Directory
MFA AD FS
…
All log files flow to primary
VPC/VPN
Peering
Linked accounts
Key recommendations
• Payer/Linked account structure
• Only central logging in payer account
• User environment in
separate account
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Network Design – Subnets
✓ Amazon WorkSpaces requires two subnets in different
Availability Zones.
✓ Amazon AppStream 2.0 should be deployed across two
subnets in different Availability Zones.
✓ Size subnets to accommodate the target end-state
capacity.
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Elastic Network Interfaces
✓ An instance in either service has two network interfaces
➢ ETH0 is the service interface
➢ ETH1 is the interface in your VPC
✓ Routing rules and security groups affect ETH1; you have
full control of this interface
✓ User traffic can route to file servers, backend databases,
licensing servers, and so on, either in your VPC, in a peered
VPC, or on-premises
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Directory Integration
• All Amazon WorkSpaces will be joined
to an Active Directory domain
• AWS Directory Service is required to
connect users to their Amazon
WorkSpace
• Fleets can be domain-joined or
standalone
• AD-joined fleets integrate via SAML
with your identity provider
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Active Directory Recommendations
✓ Extend your Active Directory into AWS on EC2
instances
✓ Use cross-account VPC peering for
communications to a Shared Services VPC
✓ Define your VPCs in Active Directory Sites and
Services
✓ Separate Active Directory OUs by service and
region
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Demo
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Global Availability
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Try It Now
Try Amazon WorkSpaces; Free Tier
available!
Run two Standard bundle
WorkSpaces for 40 hours a month, for
up to two calendar months.
Windows 7 or Windows 10
Experience, including Amazon
WorkDocs with 50 GB storage.
Try Amazon AppStream 2.0 with
no setup required!
Try sample applications –
business, design, engineering,
and developer.
Upload your own files, test a
workflow, save your work, and
print.
Try Amazon WorkDocs; Free
Tier available!
30-day free trial with 1 TB of
storage per user for up to 50
users.
WorkSpaces users receive
access to Amazon WorkDocs for
no additional charge.
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Thank You!

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End User Collaboration on AWS - AWS Online Tech Talks

  • 1. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Jeff Ferris - Principal Specialized Solutions Architect, End User Computing June 2018 Modernize Your Desktop and Application Delivery with AWS
  • 2. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. What to Expect from the Session • Overview of Amazon WorkSpaces • Overview of Amazon AppStream 2.0 • Active Directory integration • Access to corporate resources • Bringing it all together What are we covering…
  • 3. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Security Threats In 2017, the average data breach cost $3.62M WannaCry ransomware attack estimated to have cost $4.0B Evolving Workforce 43% of US employees worked remotely in 2016 Dynamic Organizations Global mergers and acquisitions reached $3.7T in 2017 Business Landscape Is Changing
  • 4. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. What Customers Are Telling Us What’s not working? Personal Computers ▪ Manage inventory ▪ Secure endpoints ▪ BYOD is complicated ▪ Data must be backed up ▪ Expensive to scale On-Premises VDI ▪ Upfront investment ▪ Weeks to deploy ▪ Requires management ▪ Servers must be secured ▪ Expensive to scale Embrace Personal Devices Support Contract Workers Access for Mobile Workers Data Security Agility Data Storage ▪ Stored on multiple devices ▪ Limited control ▪ Accessing large files ▪ Collaborating ▪ Hard to secure
  • 5. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. AWS End User Compute Solutions Fully managed, secure virtual cloud desktops running on AWS Easily stream desktop applications to any device running a web browser Secure file collaboration and management, simplified
  • 6. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
  • 7. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Managed Cloud Desktops Secure Pay as you go Simple to deploy and manage Provide high-performance persistent cloud desktops to users Scale and consistent performance
  • 8. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. End the PC Lifecycle Treadmill Start PC refresh Deploy new technology Inventory management Build and images Service desk support Retirement • Extend the life of your client hardware • Support BYOD • Use PCs, macOS, tablets, Chromebooks, and Zero Clients • Support self service • Quickly scale up or down • Use perpetual PCs in the cloud • Move to OPEX model Every 2–4 years
  • 9. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Global organizations Mobile workers M&A activity Developer productivity Modern Organizations Temporary workers Contractors Training Project-Based Work Secure applications and data Support BYOD Meet compliance requirements Security and Compliance Amazon WorkSpaces Use Cases
  • 10. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Plays Well with Existing Tools Microsoft Active Directory Multi-factor authentication (MFA) (RADIUS) SCCMIntranet Amazon WorkSpaces integrates easily with your on-premises tools and network Certificate Authority
  • 11. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Improves Security Desktop stream encrypted in transit No sensitive data on users’ devices Amazon WorkSpace data encrypted at rest Amazon WorkSpaces encrypts data and streams, and keeps information off devices
  • 12. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Ready to Meet Security and Compliance Needs PCI DSS Level 1 compliant, SOC 1, SOC 2, ISO 9001, and ISO 27001 certification HIPAA-eligible with business associate agreement EU General Data Protection (GDPR) ready Manage access to Amazon WorkSpaces using digital certificates
  • 13. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Flexible Billing Options HourlyMonthly Best for ▪ Full-time staff ▪ Simplifying your AWS bill ▪ Instant access ▪ Running scheduled tasks Best for ▪ Students & part-time staff ▪ Optimizing your AWS bill ▪ Quick access ▪ Running ad hoc tasks
  • 14. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Customer Success Story: Endemol Shine Nederland “With Amazon WorkSpaces, we can provide new workers with a Windows desktop and the applications they need within hours instead of days. Amazon WorkSpaces makes it easy for workers to use their preferred device and for Endemol Shine Nederland to maintain our security requirements. Because Amazon WorkSpaces is cost effective and requires no upfront payment, we have been able to save 30% of our desktop operations costs and 70% on capital expenditure.” – Leon Backbier, IT Manager, Endemol Shine Nederland
  • 15. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Secure, fully managed, file collaboration and management service with an extensible SDK Anywhere access Rich collaboration and sharing Pay as you go Easily integrated File Collaboration and Management
  • 16. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon WorkSpaces and Amazon WorkDocs • 50 GB free tier for Amazon WorkSpaces users • Upgrade to 1 TB for $2 per user/month • Amazon WorkDocs Drive can be a default user storage solution +
  • 17. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Fully managed application-streaming service that provides users instant access to their desktop applications
  • 18. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Desktop Application Streaming Stream desktop applications securely to any web browser Pay as you go Secure applications and data No infrastructure to manage Scale globally
  • 19. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Benefits of Amazon AppStream 2.0 Import existing apps with no changes or rewrites and start streaming Integrates with existing apps, identity, entitlements, and backend No hardware or software to install, add your apps and start streaming One streaming instance per user—no shared instances
  • 20. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Managed streaming solution for desktop applications Business and public sector Move desktop applications to cloud with no rewrite ISVs Pre and post process visualization on AWS Design and engineering Amazon AppStream 2.0 Use Cases
  • 21. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Multiple Instance Families • General purpose – Knowledge worker apps • Compute optimized – Compute-bound applications that benefit from high- performance processors • Memory optimized – Applications that process large datasets in memory • Graphics optimized – High graphics requirements One session: One VM = Consistent performance Match app workload to instance characteristics:
  • 22. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Graphics Instance Families https://aws.amazon.com/blogs/compute/delivering-graphics-apps-with-amazon-appstream-2-0/ Instance Family Graphics Design Graphics Desktop Graphics Pro Number of instance sizes 4 1 3 Price $0.25–$2.00 $0.50 $2.05–$8.20 GPU Memory 1–8 GiB 4 GiB 8–32 GiB vCPU 2–16 8 16–64 Instance Memory 8–61 GiB 15 GiB 122–488 GiB GPU Vendor AMD NVIDIA NVIDIA Libraries Supported DirectX; OpenGL; OpenCL CUDA; DirectX; OpenGL; OpenCL CUDA; DirectX; OpenGL; OpenCL
  • 23. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Customer Success Story “With AppStream 2.0, we can configure a single instance of E3D and deliver it to any number of engineers training with AVEVA Experience anywhere in the world. Because AppStream 2.0 runs inside their browser, customers don't need to worry about configuring and securing their computers or network. They can immediately start learning E3D with a responsive, fluid experience that is indistinguishable from a native installation on a workstation.” – Patrick Pando, VP Cloud Sales, AVEVA
  • 24. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Deployment Considerations
  • 25. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. The Scenario • Existing AWS customer • Hybrid architecture, mix of applications on premises and in the cloud • Existing Active Directory environment for Identity • AWS Direct Connect already in place • 4,000+ users • ~30% contingent workforce • ~10% with high performance or GPU workloads Mergers and acquisitions BYOD Mobile workers Temporary workforce Secure access
  • 26. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. The Approach • Decide on user segmentation • Select the initial use cases • Evaluate performance characteristics • Build the pilot solution • Run user acceptance testing • Deploy • Iterate!
  • 27. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. AWS Account Structure Primary/Payer account Logging Config Billing Dev Prod User …Isolated app/Third party Shared services Active Directory MFA AD FS … All log files flow to primary VPC/VPN Peering Linked accounts Key recommendations • Payer/Linked account structure • Only central logging in payer account • User environment in separate account
  • 28. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Network Design – Subnets ✓ Amazon WorkSpaces requires two subnets in different Availability Zones. ✓ Amazon AppStream 2.0 should be deployed across two subnets in different Availability Zones. ✓ Size subnets to accommodate the target end-state capacity.
  • 29. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Elastic Network Interfaces ✓ An instance in either service has two network interfaces ➢ ETH0 is the service interface ➢ ETH1 is the interface in your VPC ✓ Routing rules and security groups affect ETH1; you have full control of this interface ✓ User traffic can route to file servers, backend databases, licensing servers, and so on, either in your VPC, in a peered VPC, or on-premises
  • 30. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Directory Integration • All Amazon WorkSpaces will be joined to an Active Directory domain • AWS Directory Service is required to connect users to their Amazon WorkSpace • Fleets can be domain-joined or standalone • AD-joined fleets integrate via SAML with your identity provider
  • 31. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Active Directory Recommendations ✓ Extend your Active Directory into AWS on EC2 instances ✓ Use cross-account VPC peering for communications to a Shared Services VPC ✓ Define your VPCs in Active Directory Sites and Services ✓ Separate Active Directory OUs by service and region
  • 32. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Demo
  • 33. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Global Availability
  • 34. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Try It Now Try Amazon WorkSpaces; Free Tier available! Run two Standard bundle WorkSpaces for 40 hours a month, for up to two calendar months. Windows 7 or Windows 10 Experience, including Amazon WorkDocs with 50 GB storage. Try Amazon AppStream 2.0 with no setup required! Try sample applications – business, design, engineering, and developer. Upload your own files, test a workflow, save your work, and print. Try Amazon WorkDocs; Free Tier available! 30-day free trial with 1 TB of storage per user for up to 50 users. WorkSpaces users receive access to Amazon WorkDocs for no additional charge.
  • 35. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Thank You!