1. G. Srinivas Experience: 13+
years
S/o.Late G Nageswara Rao
Contact No: 9705128833
E-mail Id: srinivas.gladi@gmail.com
Career Objective
Seeking a respectable and responsible position in an IT company utilizing technical, analytical and personal skills gained through my
educational and co-op experiences. Also provides a challenging and expanded career with advancement and Training opportunities.
Career Summary
• Since 12 years Hard Working, Self Positive Thinking, Working for more than 12 hrs per day as Customer Support Person for I T
Companies in Retail Banking Domain.
• Involved in fixing issues database level, raised during daily branch operations for Retail Banking.
• An Effective Trainer to end users with basic technical functionalities.
Previous Experiences:
Nelito Systems Ltd. Senior Executive (Finacle) Feb’16 to Till Date
• I am attending calls from branches for guiding several types of transactions to be completed in Finacle 7.0.0.25, Finacle 10x.
• I am in L2 Grade support.
• I am in a centralized environment for providing solutions in several types of queries (Retail Banking) received from branches.
Zenith Software Ltd. Application Support May’13 to Feb’ 15
Job Profile:
• Since 29
th
May 2014 I am in to BANC724 HO team.
• Having knowledge related HO modules like accounts, consolidation, shares, personnel, investments & premises and Logistics,
Reconciliation.
• Given Application support, migration support for data migration related activities (With LOP).
• Attended to Finacle Hand Holding Support for District Cooperative Banks, Grameena Banks.
• In Finacle given real time support for different functionalities at client location in the business
hours of client.
Tvs Credit services Ltd. Sales Coordinator Apr’11 to Sep’11
Job Profile:
• Worked as Sales Coordinator, Tele caller, CBIL Executive.
• In TAT Process we have login and enter the applications received from our sales executives.
• Providing information whenever required. Work is updated on minute to minute basis.
C-Edge Technologies Customer Support Feb’10 to Aug’10
B@ncslink - Core Banking Application.
Job Profile:
• Attending phone calls from branches giving support over phone.
• Solving problems by communicating with CDC team, Network Team.
• Solving problems in remote access to the servers that are kept in the branches.
• Pushing the reports that are not received to branches from HO Server to branch Servers.
• Handled User Administration activities in the Region.
• Responsible for successful installation of Server systems at branches.
• Given support in migration from ZIL Banc724 to B@ncslink(Core Banking Application)
Zenith Infotech Ltd System Executive Aug’04 to Jan’10
BANC724 – Total Branch Automation.
Job Profile:
• Installation of all the required software for branch systems
• Experienced in solving any hardware or network related problems
• Installation of VM ware with required software’s.

2. • Responsible for Linux server installation, Oracle Database 9, 10g installation, creation and restoring data base, user rights,
recovery of database and trouble shooting, configuring backups etc.
• Responsible for successful completion of projects as a team member and senior support Executive
• Creating the database with all user rights settings administration
• Playing the role of a Regional Operation's in charge - Implementation, Support & Test, data migration.
• Interacted with the client while computerizing the manual ledgers.
• Performed functionality and integration testing, sanity checks for every new version released.
• Demonstrated of product to the Client as and when required.
• Done Complete Retail banking operations at client site.
• Worked as Senior System Executive - Resource allocation, Deployment of work and setting up communication channels across the
organization.
• Training to branch staff in Maintaining Backups at branch and HO Level for Offsite Storage.
• Installation and Troubleshooting Client Specific Software’s.
• Installation and Configuration of System and adding them to Domain.
• Maintaining Daily Call Register and Weekly Reporting to Team Leader, Project Manager.
Ram Informatics Private Limited. Customer Support Executive Nov’03 – Jul’04.
Smart Banker versions 2.0 to 3+
Smart Banker: Banking Application Software, which is used for Total Branch Automation. This is Retail banking application software used
to automate bank's day-to-day operations and handling hardware issues of branch systems and networking.
Job Profile:
• Branch visit for Rectifications of personal ledger differences and implementation.
• Migration of Previous versions to current version.
• Daily visits to branches.
Skill sets:
Database: Oracle9.2, Oracle 10g, SQL Server2000, Sql 2005.
Database Tools: Quest tools
Domain: Retail Banking
Hardware:
Desktops, Server Installation, and maintenance.
Troubleshooting Hardware and software problems.
Work Details:
Currently Now:
Company Name From To Software Role Client
Nelito Systems
Ltd.
01/02/20
16
Till
Date
7.0.0.25,
Finacle 10x
Senior Executive(L2 Finacle
Support)
Federal
Bank
Previous:
Company Name/
Work Nature
From To Software/Hardware Role Client
RAM Informatics Ltd. 11/2003 07/2004 SmartBanker Customer Support
Grameena Banks, District
Cooperative Banks
Zenith InfoTech Ltd. 08/2004 01/2010 BANCS724 Customer Support Grameena Banks
Cedge Technologies 02/2010 08/2010 Bancslink(CBS) Helpdesk Grameena Banks
Tvs Credit Services Ltd 04/2011 10/2011 Online Sales Coordinator Chennai South Hub
Computer Hardware
Business
01/2012 04/2013 Computer Hardware
Accountant & Computer
Hardware Mechanic
Direct to Customers
Zenith Software Ltd. 05/2013 04/2014 Finacle(CBS) Hand Holding Support
District Cooperative Banks,
Grameena Banks.

3. Zenith Software Ltd. 05/2014 02/2015 Banc724HO
Application Support &
Migration Support
District cooperative Banks & other
Cooperative banks
Educational details:
Qualification
Year of
passing/Studied
Percentage/Grade School/college/Inst. Name Status
S.S.C 1997 60.5% SKRSHS, Tirupati Completed
DCA 2000 50% IICT, Tirupati-APEL, Hyderabad Completed
D.C.S.E 2002 -
Rama Krishna Polytechnic, Srinivaspura Kolar.
Bangalore University
Studied
PGDCA 2003 52.67% IICT, Tirupati-APEL, Hyderabad Completed
B.com. 2005 THIRD Dr. B R Ambedkar open University Completed
Personal details:
Fathers Name Late G Nageswara Rao
Date of birth 22-11-1981
Marital status Married
Residence address C/o M D Reshma
Door No: 3-81/14, Kaloor Village,
Nizamabad - 503001.
Nizamabad District.
Telangana State.
Languages Known: English, Hindi, Telugu, Kannada, Tamil, and Malayalam.
Declaration:
I hereby declare that all the details given above are true and correct to best of my knowledge and belief.
[G. Srinivas]