SlideShare a Scribd company logo
PA.MEETINGSMAGS.COM
INSIDER SECRETS
Concierges share their favorite
places and recommendations
PREPPING FOR THE POPE
An A/V pro relives the World
Meeting of Families Congress
LAND IN LANCASTER
The capital city of Dutch Country
mixes urban and rural appeal
M E E T I N G S M A G S . C O M // S P R I N G 2 0 1 6
LET’S TALK
4 local companies connect
TECH
and simplify the industry
24 PAM+E | SPRING 2016
PHOTO:EVENTUOSITY
Making
Sense of
TECH
FOUR COMPANIES have just the tools to make
meetings and events easier and more effective.
B Y C A R O L E E N O U R Y
PA.MEETINGSMAGS.COM 25
M
eeting and event applications seem to
enter the market in floods, often via
the app store of your choice. Many
products are created to lessen tedious
work. The exciting, high-paced meetings and events
field has offered plenty of demand for exactly that. The
tech market’s high level of competition offers benefits
for planners. For one, companies work to make their
products indispensable, while dedicating resources to
customer happiness (because they aim higher than sat-
isfaction). In addition, there’s a keen focus on making
their software as relevant as possible by continuously
updating it based on customer feedback.
The flip side, of course, is that there is an over-
whelming selection. Finding the right fit can be an
exhausting cycle of trial and error. To save you some
time, we spoke with four Pennsylvania-area technol-
ogy companies to offer the insider perspective of their
rave-worthy meeting and event applications.
EVENTUOSITY: Event
Management Beyond the
Spreadsheet
Eventuosity is event management software created
from the marketing industry experience of CEO Justin
Panzer. “Everything we do is intended to automate,
standardize and improve efficiencies,” he says. “In a
sector that tends to focus on attendee engagement, we
have the planner in mind.”
The software offers user-friendly, intuitive opera-
tions that go beyond the confines of the typical event
spreadsheet. It is designed to maximize return on
investment and to minimize the time each task takes
from start to finish. “Eventuosity allows planners to
connect all the key elements of their event,” Panzer
says. “For example, inventory items of any type can
be allocated to a team member and both can then be
assigned to a specific time in the event.”
Users can work together through the application,
each from their own device to give immediate updates
on tasks, assignments, costs, deadlines and other plan-
ning activities. “Events don’t happen in the office,” adds
Panzer. “There are so many things happening at once,
all over. Eventuosity is there, wherever you can access
the app or a browser. It makes all that remote work
easier on our people.”
Organizers appreciate the streamlining. Panzer says
his customers often describe Eventuosity as the all-in-
one software they hoped existed, but hadn’t been able
to find. “Another part they love is the reports, espe-
cially for task status and budgeting,” he says. “Instead
of tracking tasks in spreadsheets or pulling financials
together after the event, all data is updated in real time
and able to be shared easily. Event managers can more
easily take action on things that may have a significant
impact on the success of their events.”
JUJAMA: Networking and
Relationship-Building for
Today’s Wired World
JUJAMA is a networking tool for conferences that
launched in 2009. The team utilized its significant
event experience to build an adaptable platform that
goes far beyond getting attendees connected. The sys-
tem, accessible by app or browser, offers event registra-
tion and networking before, during and after the event.
Beyond that, attendees can read fellow registrants’
bios, arrange meetings prior to the day of the event,
participate in a social feed specific to the event and
read programs and other meeting materials. JUJAMA’s
focus on improved networking opportunities includes
options for attendees to add documents and even video
to their profiles. The team listens to the needs of its
conference organizers, and is constantly innovating
the system.
“People attend conferences and meetings to stay
informed, but equally important is the ability to make
connections and forge relationships to grow their busi-
E V E N T U O S I T Y
“Everything we
do is intended
to automate,
standardize
and improve
efficiencies. In
a sector that
tends to focus
on attendee
engagement, we
have the planner
in mind.”
—Justin Panzer,
CEO, Eventuosity
26 PAM+E | SPRING 2016
nesses,” says JUJAMA President and CEO
Nadia Dailey. “We make that as easy as pos-
sible. It’s our goal to give attendees more of a
return. Part of this is creating efficiencies in
the process, like eliminating the need for notes
scribbled on the back of business cards.”
Dailey also expresses a desire to make the
process less awkward, by offering an alterna-
tive to blind on-site introductions. “Instead,
guests get to see one another’s faces before
the event,” she says. “Since meetings are con-
nected directly to the people they meet with,
attendees can go in and make their own pri-
vate notes.”
Push notifications allow planners to remind
participants of important events and inform
them of any changes. Feedback response rates
are better in the moment, and JUJAMA has
you covered there, too. In-app surveys make
that a breeze. Speakers who choose to poll
the audience through the program can get
real-time results displayed during the session
without any special hardware.
Want to impress your event sponsors?
Consider the many choices for including spon-
sor highlights, logos and special messages
right in your event application. And it is your
event application, because JUJAMA custom-
izes the software to the host’s brand and
specifications. Dailey says that is a particu-
larly well-liked feature: “The app pays for itself
through the increased offerings for sponsors.
Since guests log in before, during and after the
event, sponsors get more visibility for longer,
especially if the conference organizers opt to
keep the community open year-round.”
EVENTUPON: The Super
Community Calendar
EventUpon is a web-based community cal-
endar that lists regional events all over the
U.S. for networking, business, technology,
nonprofit sectors and beyond. “We offer an
event ecosystem,” says EventUpon Executive
Chris Baeckstrom. “It has benefits for hosts,
attendees and people who want a calendar
of events on their websites. We support both
sides of events, offering services to event hosts
and attendees.” Event organizers can use the
service to promote meetings beyond their
companies’ and clients’ own websites.
This is a feature Campus Philly Director
of Partnerships Jennifer Devor appreciates.
“Campus Philly is a nonprofit that connects
college students to Philadelphia so that they
stay after graduation,” she says. “By hosting
EventUpon on our website, we show college
students the incredible and diverse business
communities we have within the Greater
Philadelphia region while also sharing our
own events.”
Users sign up with LinkedIn or by creat-
ing an account. The program makes it easy
to save, share and import meetings to your
own calendar. Not sure if you want to attend a
particular event? No problem. You can opt for
a reminder email to allow you to decide later.
For those who’d like more guidance,
EventUpon has volunteer curators (follow
them to see their selections) and an event
recommendation engine which pulls entries
related to your interests. Both offerings are
popular, due at least in part to the calendar
system’s rapid growth. Baeckstrom reports
there were over 6,000 events for Pennsylvania
alone in the final quarter of 2015.
The EventUpon team is looking at the best
ways to make event organizers’ jobs easier with
all the data it has assimilated. “We’re working
on a way to share the information event plan-
ners need most, like speakers and sponsors
prospects,” Baeckstrom says. “Planners could
look at similar events to get ideas for their own.
Once it’s available, they could also use the
database to find local photographers, venues,
caterers and so on.”
EventUpon hosts a quarterly Convene the
Conveners meeting where discussion leaders
support event professionals in sharing their
tips and successes. “It’s very popular because
our audience members appreciate being able
to share their own strengths while getting
tips from peers with expertise in other areas,”
Baeckstrom says.
PHOTO:EVENTUPON
PA.MEETINGSMAGS.COM 27
Get Connected
EVENTUOSITY | eventuosity.com
EVENTUPON | eventupon.com
JUJAMA | jujama.com
YORN | yorn.com
YORN: Attendee
Interactions on the
Next Level
YORN (Your Opinion. Right Now.) is a com-
bination data and communication platform
accessible from any internet-enabled device.
Information can be collected from whomever
you want (attendees, customers, staff, speak-
ers, etc.), whenever you want. YORN can
be integrated with any customer relationship
management (CRM) software or electronic
medical records (EMR), allowing users to
match respondent feedback with selected data,
or it can be used alone. Brief comments, rat-
ings and polls are easily collected using a
web link, which means no sign-ups and no
downloads. Though YORN is primarily used
in healthcare, it has regular clients in the meet-
ings and events industry.
Following researched-backed guidance
from the YORN team, response rates from
attendees have topped 80 percent for cer-
tain events, according to Vice President of
Operations John Gassenheimer. “We provide
a fast, easy way to engage attendees with each
event,” he says. “We give them an open text
box for questions and comments. Followed
by the simple question ‘why,’ it’s amazing just
how excellent a picture that feedback provides.
It almost seems too simple, but it works quite
well.” Built-in analytics provide additional
insight and the opportunity to take action to
improve experiences during the event.
Asking for immediate feedback can mean
the difference between collecting invaluable
insight or getting none at all. Another benefit
of YORN, according to Gassenheimer, is that
frustrations are shared directly with the busi-
ness, rather than on social media where posts
aren’t always accurate or truthful. “You can
also take questions and comments directly
from the audience without the pitfalls of an
open mic, such as someone who runs on and
on or goes off topic,” he says. “Event staff can
moderate the feed and send the useful ques-
tion right to a tablet for the speaker. It’s incred-
ibly easy to use.”
For meeting organizers still using paper
surveys, YORN is a greener alternative that
also eliminates the need to collect and compile
the data. The platform does all of that for you,
providing a score to show how effectively you
are converting participants to promoters of
your business and/or event. “YORN has been
instrumental in helping engage our member-
ship at our events and made our programs run
more smoothly and efficiently,” says Antonia
Timberg, vice president of programs and
events for the Greater Philadelphia Chamber
of Commerce.
E V E N T U P O N
“We’re working on a way to share the information event planners need most, like speakers and
sponsors prospects. Planners could look at similar events to get ideas for their own. Once it’s
available, they could also use the database to find local photographers, venues, caterers and so on.”
–Chris Baeckstrom, executive, EventUpon
An event held at Quorum in
Philly and listed in EventUpon.

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Spr2016 PAME Tech Sense

  • 1. PA.MEETINGSMAGS.COM INSIDER SECRETS Concierges share their favorite places and recommendations PREPPING FOR THE POPE An A/V pro relives the World Meeting of Families Congress LAND IN LANCASTER The capital city of Dutch Country mixes urban and rural appeal M E E T I N G S M A G S . C O M // S P R I N G 2 0 1 6 LET’S TALK 4 local companies connect TECH and simplify the industry
  • 2. 24 PAM+E | SPRING 2016 PHOTO:EVENTUOSITY Making Sense of TECH FOUR COMPANIES have just the tools to make meetings and events easier and more effective. B Y C A R O L E E N O U R Y
  • 3. PA.MEETINGSMAGS.COM 25 M eeting and event applications seem to enter the market in floods, often via the app store of your choice. Many products are created to lessen tedious work. The exciting, high-paced meetings and events field has offered plenty of demand for exactly that. The tech market’s high level of competition offers benefits for planners. For one, companies work to make their products indispensable, while dedicating resources to customer happiness (because they aim higher than sat- isfaction). In addition, there’s a keen focus on making their software as relevant as possible by continuously updating it based on customer feedback. The flip side, of course, is that there is an over- whelming selection. Finding the right fit can be an exhausting cycle of trial and error. To save you some time, we spoke with four Pennsylvania-area technol- ogy companies to offer the insider perspective of their rave-worthy meeting and event applications. EVENTUOSITY: Event Management Beyond the Spreadsheet Eventuosity is event management software created from the marketing industry experience of CEO Justin Panzer. “Everything we do is intended to automate, standardize and improve efficiencies,” he says. “In a sector that tends to focus on attendee engagement, we have the planner in mind.” The software offers user-friendly, intuitive opera- tions that go beyond the confines of the typical event spreadsheet. It is designed to maximize return on investment and to minimize the time each task takes from start to finish. “Eventuosity allows planners to connect all the key elements of their event,” Panzer says. “For example, inventory items of any type can be allocated to a team member and both can then be assigned to a specific time in the event.” Users can work together through the application, each from their own device to give immediate updates on tasks, assignments, costs, deadlines and other plan- ning activities. “Events don’t happen in the office,” adds Panzer. “There are so many things happening at once, all over. Eventuosity is there, wherever you can access the app or a browser. It makes all that remote work easier on our people.” Organizers appreciate the streamlining. Panzer says his customers often describe Eventuosity as the all-in- one software they hoped existed, but hadn’t been able to find. “Another part they love is the reports, espe- cially for task status and budgeting,” he says. “Instead of tracking tasks in spreadsheets or pulling financials together after the event, all data is updated in real time and able to be shared easily. Event managers can more easily take action on things that may have a significant impact on the success of their events.” JUJAMA: Networking and Relationship-Building for Today’s Wired World JUJAMA is a networking tool for conferences that launched in 2009. The team utilized its significant event experience to build an adaptable platform that goes far beyond getting attendees connected. The sys- tem, accessible by app or browser, offers event registra- tion and networking before, during and after the event. Beyond that, attendees can read fellow registrants’ bios, arrange meetings prior to the day of the event, participate in a social feed specific to the event and read programs and other meeting materials. JUJAMA’s focus on improved networking opportunities includes options for attendees to add documents and even video to their profiles. The team listens to the needs of its conference organizers, and is constantly innovating the system. “People attend conferences and meetings to stay informed, but equally important is the ability to make connections and forge relationships to grow their busi- E V E N T U O S I T Y “Everything we do is intended to automate, standardize and improve efficiencies. In a sector that tends to focus on attendee engagement, we have the planner in mind.” —Justin Panzer, CEO, Eventuosity
  • 4. 26 PAM+E | SPRING 2016 nesses,” says JUJAMA President and CEO Nadia Dailey. “We make that as easy as pos- sible. It’s our goal to give attendees more of a return. Part of this is creating efficiencies in the process, like eliminating the need for notes scribbled on the back of business cards.” Dailey also expresses a desire to make the process less awkward, by offering an alterna- tive to blind on-site introductions. “Instead, guests get to see one another’s faces before the event,” she says. “Since meetings are con- nected directly to the people they meet with, attendees can go in and make their own pri- vate notes.” Push notifications allow planners to remind participants of important events and inform them of any changes. Feedback response rates are better in the moment, and JUJAMA has you covered there, too. In-app surveys make that a breeze. Speakers who choose to poll the audience through the program can get real-time results displayed during the session without any special hardware. Want to impress your event sponsors? Consider the many choices for including spon- sor highlights, logos and special messages right in your event application. And it is your event application, because JUJAMA custom- izes the software to the host’s brand and specifications. Dailey says that is a particu- larly well-liked feature: “The app pays for itself through the increased offerings for sponsors. Since guests log in before, during and after the event, sponsors get more visibility for longer, especially if the conference organizers opt to keep the community open year-round.” EVENTUPON: The Super Community Calendar EventUpon is a web-based community cal- endar that lists regional events all over the U.S. for networking, business, technology, nonprofit sectors and beyond. “We offer an event ecosystem,” says EventUpon Executive Chris Baeckstrom. “It has benefits for hosts, attendees and people who want a calendar of events on their websites. We support both sides of events, offering services to event hosts and attendees.” Event organizers can use the service to promote meetings beyond their companies’ and clients’ own websites. This is a feature Campus Philly Director of Partnerships Jennifer Devor appreciates. “Campus Philly is a nonprofit that connects college students to Philadelphia so that they stay after graduation,” she says. “By hosting EventUpon on our website, we show college students the incredible and diverse business communities we have within the Greater Philadelphia region while also sharing our own events.” Users sign up with LinkedIn or by creat- ing an account. The program makes it easy to save, share and import meetings to your own calendar. Not sure if you want to attend a particular event? No problem. You can opt for a reminder email to allow you to decide later. For those who’d like more guidance, EventUpon has volunteer curators (follow them to see their selections) and an event recommendation engine which pulls entries related to your interests. Both offerings are popular, due at least in part to the calendar system’s rapid growth. Baeckstrom reports there were over 6,000 events for Pennsylvania alone in the final quarter of 2015. The EventUpon team is looking at the best ways to make event organizers’ jobs easier with all the data it has assimilated. “We’re working on a way to share the information event plan- ners need most, like speakers and sponsors prospects,” Baeckstrom says. “Planners could look at similar events to get ideas for their own. Once it’s available, they could also use the database to find local photographers, venues, caterers and so on.” EventUpon hosts a quarterly Convene the Conveners meeting where discussion leaders support event professionals in sharing their tips and successes. “It’s very popular because our audience members appreciate being able to share their own strengths while getting tips from peers with expertise in other areas,” Baeckstrom says. PHOTO:EVENTUPON
  • 5. PA.MEETINGSMAGS.COM 27 Get Connected EVENTUOSITY | eventuosity.com EVENTUPON | eventupon.com JUJAMA | jujama.com YORN | yorn.com YORN: Attendee Interactions on the Next Level YORN (Your Opinion. Right Now.) is a com- bination data and communication platform accessible from any internet-enabled device. Information can be collected from whomever you want (attendees, customers, staff, speak- ers, etc.), whenever you want. YORN can be integrated with any customer relationship management (CRM) software or electronic medical records (EMR), allowing users to match respondent feedback with selected data, or it can be used alone. Brief comments, rat- ings and polls are easily collected using a web link, which means no sign-ups and no downloads. Though YORN is primarily used in healthcare, it has regular clients in the meet- ings and events industry. Following researched-backed guidance from the YORN team, response rates from attendees have topped 80 percent for cer- tain events, according to Vice President of Operations John Gassenheimer. “We provide a fast, easy way to engage attendees with each event,” he says. “We give them an open text box for questions and comments. Followed by the simple question ‘why,’ it’s amazing just how excellent a picture that feedback provides. It almost seems too simple, but it works quite well.” Built-in analytics provide additional insight and the opportunity to take action to improve experiences during the event. Asking for immediate feedback can mean the difference between collecting invaluable insight or getting none at all. Another benefit of YORN, according to Gassenheimer, is that frustrations are shared directly with the busi- ness, rather than on social media where posts aren’t always accurate or truthful. “You can also take questions and comments directly from the audience without the pitfalls of an open mic, such as someone who runs on and on or goes off topic,” he says. “Event staff can moderate the feed and send the useful ques- tion right to a tablet for the speaker. It’s incred- ibly easy to use.” For meeting organizers still using paper surveys, YORN is a greener alternative that also eliminates the need to collect and compile the data. The platform does all of that for you, providing a score to show how effectively you are converting participants to promoters of your business and/or event. “YORN has been instrumental in helping engage our member- ship at our events and made our programs run more smoothly and efficiently,” says Antonia Timberg, vice president of programs and events for the Greater Philadelphia Chamber of Commerce. E V E N T U P O N “We’re working on a way to share the information event planners need most, like speakers and sponsors prospects. Planners could look at similar events to get ideas for their own. Once it’s available, they could also use the database to find local photographers, venues, caterers and so on.” –Chris Baeckstrom, executive, EventUpon An event held at Quorum in Philly and listed in EventUpon.