Slides from Hamzah Abu-Ragheb, Sustainability Manager, Avendra, presented at the Sustainable Purchasing Leadership Council's 2018 Summit in Minneapolis, MN.

1. Responsible Procurement Training
Avendra’s Journey
5/15/2018

2. What Does Avendra Do?
• North America’s leading hospitality procurement services provider
• 8,000 hospitality customers
• 800 supplier agreements
• Serving clients in North America, Central America and the Caribbean
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3. Avendra Started its Sustainability Journey in 2008
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Training
• 2008-2011
• Strategy synopsis: Sharing
information about products
with sustainable elements
• 2012-2016
• Cornerstone was “two goals” (supplier level policy
goal, championing sustainability in key categories
that focused on environmental and social
elements)
Version 1.0 Version 2.0 Version 3.0
• 2017-2021
• Pillar 1 is focused on procurement
No
formal
training
Overview of
strategy to
all new hires
Sustainability 101
sessions through
Avendra
University
Pillar 1: Goal 3 focused on
responsible sourcing training
One on one
walkthrough of
strategy to all new
sourcing hires

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Avendra’s 2017-2021 Corporate Social Responsibility Strategy is Built
around Three Pillars
Principled and Powerful Sourcing is the cornerstone of
our business strategy. As a services company focused
on procurement and supply chain services, Avendra’s
most significant impact revolves around suppliers/supply
chain and the priority products/services that we deliver to
clients.
Goal 3: Annual Training for Sourcing Team
To ensure sustainability remains a top priority in our
contracting strategy, 100% of Avendra’s Strategic
Sourcing professionals will be trained annually on
how to better integrate environmental and social
elements into their decision-making processes.

5. 2017 Example – First Year of New Strategy
• In 2017 we launched our new strategy
• Outside experts led training
• Training mechanics
‒ 90 minute session
‒ Also offered a recorded webinar
‒ Mandatory; tracked through LMS
‒ “Supply Chain Risk Awareness”
‒ Activities to engage the audience
‒ Actionable suggestions
‒ Survey for continuous improvement
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