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Articles Of Operation
Stage Pro Entertainment
Articles of Operation
Contact Information
Business Office: (414) 477-6000
Chief Executive Officer: (262) 347-8600
Web: www.StageProEntertainment.com
General Questions: Info@StagePro.Info
Issues/Concerns/Suggestions: Report@StageProOnline.com
Booking: Booking@StageProOnline.com
Associate Website Login Information
Go to: www.StageProEntertainment.com/Login
Username:
Password:
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Articles Of Operation
Table Of Contents
About Us
100.00 • Introduction
200.00 • Mission Statement
300.00 • History
400.00 • Resource(s)
500.00 • Value Statement
Business Operations
600.00 • Structure
700.00 • Personnel Structure
800.00 • Clientele
900.00 • Pricing
1000.00 • Advertisement
1100.00 • Competition
1200.00 • Financial Policy(s)
1300.00 • Official Document(s)
1400.00 • Rental/Lease
1500.00 • Customer Service
1600.00 • Additions and/or Subtractions
1700.00 • Dissolvment
1800.00 • Trademark(s)
Team Member Handbook
1900.00 • Conduct
2000.00 • Uniform
2100.00 • Safety
2200.00 • Privacy
2300.00 • Property
2400.00 • Procedure
2500.00 • Compensation
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100.00 • Introduction
100.01 Our message to our clients, contractors, affiliates and staff is
simple: Provide the best services at the best prices with the best customer
service. We feel that among every variance in this ever so fast changing
industry, we lead the industry with our business model. In the following
you will find the operational details in which we have built our industry
leading name.
Some have summed us up in five words: “Simply The Best For Less!”
200.00 • Mission Statement
200.01 We strive to be a respected organization that takes a
revolutionary stance in the industry and on our approach and interaction
with our family of client(s). We shall offer industry leading equipment
and knowledgeable teams of technicians while maintaining a price that is
below the industry average.
300.00 • History
300.01 Stage Pro Entertainment was founded in February of 2000 by
founding member and Chief Executive Officer, Matthew Fett. Fett
continues his vision partnered with his personal belief that the
entertainment industry operates in reverse as what it should. Production
companies are paid premium rate only to offer age old equipment,
inexperienced and ill-equipped technicians and with zero concern for
customer service. Fett brought a seemingly simple concept to the table
that has revolutionized the entertainment industry. Offering such care
empowers the client to stand in the lime light assured creating a genuine
smile of confidence on their face. The is what created the new “Pulse” to
the entertainment industry.
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400.00 • Resource(s)
400.01 Wisconsin Area Music Industry (WAMI)
400.02 Council of Festival Committee (CFC)
400.03 Wisconsin Country Music Association (WCMA)
400.04 Musician’s Advancing & Assisting Musicians (MAAM)
400.05 Gig Masters
400.06 Better Business Bureau (BBB)
400.07 Guitar Center Professional Member (GCpro)
400.08 MilwaukeeRocks.com
400.09 Milwaukee Area Chamber of Commerce (MACC)
400.10 Waukesha Area Chamber of Commerce (WACC)
400.11 Associated Singers, Composers And Players (ASCAP)
400.12 British Music Industry (BMI)
400.13 American Disc Jockey Association (ADJA)
400.14 Northwest Side Community Development Coalition (NWSCDC)
400.15 Angie’s List
400.16 Authorized Retail Dealer- VTC Professional Audio
400.17 Authorized Retail Dealer- Yorkville Audio
400.18 Authorized Retail Dealer- Art Electronics
400.19 Authorized Retail Dealer- Global Truss
400.20 Authorized Retail Dealer- Whirlwind Cabling
400.21 Authorized Retail Dealer- Blizzard Lighting
400.22 Authorized Retail Dealer- Colorful Lighting
400.23 Wisconsin Trade Mark Association
400.24 The STAR Group
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500.00 • Value Statement
500.01 Stage Pro Entertainment has been a statement in the
entertainment industry for some time, we hold on to old fashioned and
simple business values and concepts that in the flutter of today’s society
seem to be lost. We carry ourselves forward providing:
◙ Service. We strive to be there for our customer. We work with all
situations to accommodate every individual’s unique desires. It is our
mission to truly serve.
◙ Quality. This firm sets high standards for the product(s) we carry, sell,
and use. The equipment we utilize is industry leading and regularly
updated to provide reliability, the most impact and the brightest flare for
you and your event.
◙ Value. We have come to accomplish providing the best pricing by
owning our equipment outright. We have set operation fundamentals that
prohibit large loans and/or mortgage like equipment payments. We
encourage our crew member(s) to advance themselves. We provide
professional curriculum to maintain a current and up to date knowledge
base. This formula has translated to maintaining a minimum overhead
cost.
We listen to our family of clients, we believe that every performer and/or
client deserves the same quality of service, production and respect as the
largest of acts receive, and we deliver!
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600.00 • Structure
600.01 Stage Pro Entertainment is a brand name adopted by individual
contractors. Each contractor carries and maintains its own incorporation,
insurances, equipment, payroll, accounting, staff and liabilities. Each
(contractor) abides by the business model, practices, structure as well as
standards to hold the branding privileges.
600.02 Stage Pro Entertainment provides a strong hold name, power
house reputation, impeccable customer satisfaction rates, and systematic
operational standards.
600.03 Each contractor holds it’s own legal company name, but “does
business as” Stage Pro Entertainment.
600.04 This franchise structure offers a partnership that has been well
received and has proven to raise the standards and produce industry wide
betterments.
600.05 Minimum requirements to adopt DBA status
600.05.01 Equipment. Shall conform to the equipment standards and
types set forth and regulated by the principal firm.
600.05.02 Insurance(s). Shall maintain a minimum of one million
dollars ($1,000,000.00USD) in general casualty liability. Shall maintain
a minimum of fifty thousand dollars ($50,000.00USD) in equipment
replacement. Shall maintain the minimum or greater in automobile,
truck, trailer and/or transportation machine(s) as the state of primary
operation mandates.
600.05.03 Asset(s). Shall maintain a minimum of five thousand dollars
($5,000.00USD) available in liquid asset(s) at all times. This may consist
of cash, credit, line of credit and/or any combination accumulatively.
600.05.04 Abidement. Shall abide by, with, and/or to all operational
guidelines and procedures of the principal firm. Failure to abide may
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cause fee, fine and/or disolvement (Refer to §1700.00) from the principal
group and it’s privileges.
600.05.05 Fiscal Matters. Shall on a quarterly basis, on or before March
31, June 30, September 30, and December 31, submit a report and/or
audit of equipment, assets, and finances to the principal group.
600.05.06 Disolvement. (Refer to §1700.00)
600.05.07 Maintenance. Shall be the individual contractor’s liability
and/or responsibility to maintain equipment, auto(s), truck(s), trailer(s)
and/or transportation machinery in a good working order, compliant with
the principal firm’s operational standards.
600.05.08 Operation. Shall adopt and/or abide by the articles of
operation an standards of the principal firm.
700.00 • Personnel Structure
700.01 Position(s) and description(s).
700.01.01 Chief Executive Officer. Principal umbrella owner, authority
of brand, added functions of Executive Officer. Maintain quality
customer service in abidement with our mission (Refer to §200.00).
700.01.02 Executive Officer. Reports to Chief Executive Officer,
independent contractor, principal to their incorporation but subservient to
the principal firm and it’s operational policy, procedure and/or
operational guidelines by; maintaining legal document(s), insurance(s),
equipment(s), contract(s), finance(s), daily management, conduction of
business transactions within their subsidiary firm under the principal
firm, added functions as Officer. Maintain quality customer service in
abidement with our mission (Refer to §200.00).
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700.01.03 Officer. Also known as Crew Leader. Reports to Executive
Officer, assists with booking, calendar maintenance and scheduling.
Lead equipment setup and equipment operation. Functions as an onsite
firm representative. Manages team member(s) and ensures seamless
jobsite and/or event function. Is authorized to accept payment(s) and
added functions of crew member. Maintain quality customer service in
abidement with our mission (Refer to §200.00).
700.01.03.01 Field Supervisor. Shall supervise jobsites and/or events to
ensure seamless production. Work with other officer(s) with the daily
business operation. This position shall carry a pay rate of one of the
following: PR-3, PR-4, PR-5, PR-D, PR-E (Refer to §2500.00).
700.01.03.02 Account Representative. Shall pursue booking(s) and the
sale(s) of jobsites and/or events to ensure a work load of production.
Work with other officers with daily business operation. This position
shall carry a pay rate of one of the following: PR-A, PR-B, PR-C, PR-D,
(Refer to §2500.00).
700.01.03.04 Office Manager. Shall supervise office functions of jobsites
and/or events to ensure seamless production. Work with other officers
with the daily business operation. This position shall carry a pay rate of
one of the following: PR-D, PR-E (Refer to §2500.00).
700.01.04 Crew Member. Reports to Officer, also known as crew leader.
Assists in the driving, transportation, setup, operation, striking, of jobsite
and/or event equipment. Is general labor position. Communicates
pertinent information.
700.01.04.01 Sound Technician. Shall assume role of Field Supervisor
when not on site and/or unavailable. Shall setup professional audio
system, perform sound check, operate sound, and seamlessly conduct
changes during events. This position shall carry a pay rate of one of the
following: PR-1, PR-2, PR-3, PR-D, PR-E (Refer to §2500.00).
700.01.04.02 Lighting Technician. Shall assume role of Field Supervisor
when Field Supervisor and Sound Technician is not on site and/or
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unavailable. Shall setup professional lighting system, perform lighting
check, operate lighting, and seamlessly conduct changes during events.
This position shall carry a pay rate of one of the following: PR-1, PR-2,
PR-3, PR-D, PR-E (Refer to §2500.00).
700.01.04.03 Stage Technician. Shall verify stage positioning,
troubleshoot, verify connections, line checks, sound tech’s personnel
filter when applicable. Will assist in training new person(s) and new
equipment. Shall conduct interaction with musicians before and during
the performance for a continued need(s) analysis. . This position shall
carry a pay rate of one of the following: PR-1, PR-2, PR-3, PR-D, PR-E
(Refer to §2500.00).
700.01.04.04 Peripheral Technician. Setup vocal and/or instrument
microphones, run sub snake(s), verify signal connection(s), and act as a
runner. Shall be responsible for assuring that all inputs are properly
pinned out. This position shall carry a pay rate of one of the following:
PR-1, PR-2, PR-3, PR-4, PR-D, PR-E (Refer to §2500.00).
700.01.04.05 Assistant Technician. Shall assist sound, lighting and stage
technicians, take instruction and carry out instruction. This position shall
carry a pay rate of one of the following: PR-1, PR-2, PR-3, PR-D, PR-E
(Refer to §2500.00).
700.01.04.06 Hospitality Liaison. Shall perform and ensure hospitality
services for assigned person(s). Specific operation to maintain quality
customer service in abidement with our mission (§200.00). This position
shall carry a pay rate of one of the following PR-D, PR-E (Refer to
§2500.00).
700.01.04.07 Office Assistant. Shall assist Office Manager in office
functions of jobsites and/or events to ensure seamless production.
Maintain quality customer service in abidement with our mission
(§200.00). Work with other officer(s) with the daily business
operation(s). This position shall carry a pay rate of one of the following:
PR-D, PR-E (Refer to §2500.00).
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700.01.04.08 Security. Shall assure that the assigned location and/or area
that is assigned remains secure to the extent that is instructed. Maintain
quality customer service in abidement with our mission (§200.00). This
position shall carry a pay rate of one of the following: PR-1, PR-2, PR-3,
PR-4, PR-D, PR-E (Refer to §2500.00).
700.01.05 Stage Hand. Shall assist with stage setup, activity(s) and/or
instruction from Crew Member(s). This position shall carry a pay rate of
one of the following: PR-1, PR-2, PR-3, PR-4, PR-D, PR-E (Refer to
§2500.00).
700.01.06 Trainee. Also known as Internship position. Reports to
Reports to Officer, also known as crew leader. Assists in the
transportation, setup, operation, striking, of jobsite and/or event
equipment. Is general labor position. Communicates pertinent
information. This position shall carry a pay rate of one of the following:
PR-0, PR-1, PR-D, PR-E (Refer to §2500.00).
800.00 • Clientele
800.01 The targeted client(s) and/or customer(s) shall be local, regional,
national and international performance group(s), entertainer(s) and/or
host(s) in whose goal and purpose is to entertain an audience(s) from one
(1) to ten thousand (10,000) patron(s), while having the desire to have a
professionally operated quality production and/or event.
800.02 The targeted clients and/or customers shall be local, regional,
national and international festival(s), event(s), parade(s), corporate
function(s), fair(s), fest(s), gala(s), and/or show(s), etcetera; that have the
desire to have a professionally operated quality production and/or event.
800.03 The targeted client(s) and/or customer(s) shall be local, regional,
national and international private party(s) and/or wedding type of
function(s); that have the desire to have a professionally operated quality
production and/or event.
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800.04 The targeted client(s) and/or customer(s) shall be local, regional,
national and international individual(s) and/or group(s) that desire to
have professional and quality special equipment and/or technical
service(s). The equipment and/or technical service(s) that this firm offers
is a vast array and includes but not limited to; LAN networks, WiFi
networks, websites, automated money teller machine, point of sale
system, communications, portable two way radio(s), digital land line
telephone service, portable toilets, portable tables, portable stages,
lighting, transportation, sound reinforcement, power distribution,
auxiliary staffing, promotional items, clothing and much more. These
item(s) shall be available for short and/or long term lease rental, and/or
purchase.
800.05 This firm shall consider donation(s) of service(s), equipment(s),
lease(s) and/or rental(s) to organization(s) that have a valid tax exempt
identification number and hold a not for profit status and/or a federally
recognized, 501.3c, charitable certification. Donation(s) shall be
authorized by an Executive Officer. Donation request(s) that do not hold
the preceding criteria may submit documentation and/or a presentation to
Chief Executive Officer for consideration.
800.05.01 Donation(s) are an honor, this firm feels that community,
military, law enforcement and/or medical organization(s) are an essential
part in turning our neighborhoods into communities. We strongly support
these organization(s) and will make every effort to do what we can to
help fulfill their visions.
900.00 • Pricing
900.01 The pricing structure of this firm and its affiliates and/or
independent contractor(s) is a critical part in achieving our mission and
the success of our operation. We strive to offer the best services,
equipment and/or product at the best price. In order to maintain this
balance, price quote(s), the mentioning of number(s), offering
ballpark(s), estimate(s), and/or anything that could be construed as a
and/or the price of our product(s), service(s) and/or production is strictly
prohibited. These shall not be offered in any form, verbally,
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electronically, on paper and/or with body language. Pricing is strictly to
be given by an authorized officer.
900.02 Positioning and perceived price(s) and value(s) shall be
forwarded to an authorized officer. In the case this is not possible,
members may create price positioning. These expression(s) of
positioning may be stated by stating; “Great Pricing!”, “Unbelievable
Rates!”, “Tailored To Fit Your Budget!” and/or similar. Under no
circumstance shall an unauthorized member provide a dollar amount(s).
900.03 All Deal(s), Promotion(s), Price Break(s), Give-A-Ways(s)
and/or similar must be approved by an Executive Officer.
900.04 Deposit(s) and/or down payment(s) shall be required for all
bookings in order for that booking to be placed on the event
calendar/schedule. The only exception(s) can be made by an Executive
Officer.
900.04.01 Deposit(s) and/or down payment(s) amount(s) shall be a
minimum of ten (10%) percent. The only exception(s) can be made by an
Executive Officer.
900.04.02 Deposit(s) and/or down payment(s) are not refundable. The
only exception(s) can be made by an Executive Officer.
900.05 Refund(s), credit(s) and/or discount(s), other then what is
authorized by the member’s position, may only be made with an
Executive Officer’s authorization.
900.06 This firm shall accept the following forms of payment;
900.06.01 When the payment is being processed not less than thirty (30)
days in advance of the event date; Cashier’s Check, Money Order,
Personal Check, Cash, Debit Card, Master Card, Visa, Discover Card,
American Express, Pay Pal, Apple Pay and/or direct deposit at any BMO
Harris Bank location.
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900.06.02 When the payment is being processed less than thirty (30)
days in advance of the event date; Cash, Debit Card, Master Card, Visa,
Discover Card, American Express, Pay Pal, Apple Pay and/or direct
deposit at any BMO Harris Bank location
900.06.03 When the payment is being processed less than twenty four
(24) hours in advance of the event date; Cash, Debit Card, Master Card,
Visa, Discover Card, American Express.
900.07 This firm shall make available “Gift Card(s)” and/or “Gift
Certificate(s)”. This item(s) shall be official document (SPE1300.37).
1000.00 • Advertisement
1000.01 Paid advertisement shall be limited to entity(s), organization(s)
and/or media(s) in which have a measurable way to track the success of
the advertisement. Shall have the consent from an Executive Officer.
1000.02 Directory(s) and/or unpaid advertisement(s) that do not directly
conflict with this firm’s history, mission statement and/or goal of
operation(s) do not need statistical tracking. This does not require
consent of an Officer.
1000.03 Directory(s) and/or paid listing(s) and/or advertisement(s) that
exceed fifty dollars ($50.00USD) on an annual basis shall be approved
by an Executive Officer.
1000.04 Direct mail and/or bulk mail techniques shall be approved by an
Executive Officer.
1000.05 Creative advertisement options offered in and/or as trade to an
organization must be authorized be an Executive Officer.
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1000.06 Trade and/or bartered service(s) may include the offering of
advertisement, placement, listing, membership, public mention, referral,
signage and/or similar shall have a “Dollar for Dollar” exchange value.
This shall be notated and contained on a formal agreement (SPE1300.01,
SPE1300.02, SPE1300.03) with detailed trade term(s) and signed by an
Executive Officer.
1100.00 • Competition
1100.01 Competition Defined: All person(s), group(s) and/or
organization(s) that offer(s), produce(s), operate(s), or has the intention
to offer, produce, operate, and/or supply the same and/or similar
service(s) as this firm.
1100.02 This firm shall price match and/or offer one hundred dollars
($100.00USD) as an incentive, when the same product(s) and/or
service(s) are quoted in writing by a competitor offering a lower price.
This shall be known as our “Apples To Apples” price match guarantee.
1100.03 This firm shall not directly nor indirectly undermine, bad
mouth, condemn, speak poorly of, warn about, and/or make similar
presumptuous statements about a specific competitor’s name.
1200.00 • Financial Polices
1200.01 Maintaining confidentiality is a priority, therefore Executive
Officer(s) shall be the only member(s) that have authorization to view;
documents that provide financial, personal and/or data including and/or
similar to; profit/loss statements, tax information, payroll other then their
own, documents identifying pricing and/or contact information from
manufacturer(s), whole seller(s), and/or supplier(s).
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1200.02 Maintaining confidentiality is a priority, therefore Executive
Officer(s) shall be the only member(s) that has authorization to view;
production agreement(s), installation agreement(s), work order(s), and/or
other document(s) including but not limited to: SPE1300.01,
SPE1300.02, SPE1300.03, SPE1300.18, SPE1300.19, SPE1300.22,
SPE1300.25, SPE1300.31, SPE1300.33. Document(s) that contain
pertinent information that is necessary to complete a job may be viewed
under the direct oversight of an officer.
1200.03 Accounting and/or book keeping shall be conducted by the
Executive Officer. If elected, a third party outside firm with proper
credentials may be used for processing and/or record keeping.
1200.04 Payroll and/or payment disbursement(s) shall be conducted by
an Executive Officer, if elected a third party outside firm with proper
credentials may be used for processing.
1200.05 Receivable(s) may be accepted by an authorized officer. These
payment(s) shall be the direct responsibility of the collecting officer. The
collecting officer shall be subject to be held accountable in the case of
missing, stolen and/or lost payment(s). Credit card and/or debit card
payment(s) are only to be processed by an Executive Officer. This firm
and it’s subsidiaries shall not store, maintain and/or file credit card, debit
card and/or similar payment method’s information.
1200.06 Payment(s) of all forms shall be submitted to an Executive
Officer within forty eight (48) hours of receipt.
1200.07 Loan(s), IOU(s), promise-to-pay(s), trade(s), credit(s) and/or
other non-conventional payment(s) shall be authorized by an Executive
Officer.
1200.08 Reimbursable expense(s) may be submitted by any team
member. Reimbursement and/or disbursement request(s) shall be
completed and submitted within seven (7) calendar days of said expense.
Request(s) beyond seven (7) calendar days shall be subject to automatic
denial. An expense in excess of fifty dollars ($50.00USD) shall have
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authorization by an Executive Officer prior to the expense. Failure to
follow this/these guideline(s) may result in denial of reimbursement
and/or disbursement.
1200.09 Equipment and/or capitol gain purchase(s), addition(s), and/or
acquirement(s) shall only take place under the direct supervision of an
Executive Officer.
1200.10 Equipment and/or capitol liquidation shall only be authorized by
an Executive Officer.
1200.11 This firm and it’s individual contractor(s) shall not acquire any
form of debt in excess of five thousand dollars ($5,000.00USD).
Exception(s) may be made when the Chief Executive Officer gives prior
approval. Upon Chief Executive Officer approval, thirty (30) calendar
days of procurement shall pass before such debt is accrued.
1300.00 • Official Documents
1300.01 Production Agreement: Also known as SPE1300.01.
Agreement of service(s), party and/or client’s information, agreed
monies, time(s) and date(s).
1300.02 Installation Agreement: Also known as SPE1300.02.
Agreement of installation, party and/or client’s information, monies,
equipment, service(s), and warranty.
1300.03 Rental/Lease Agreement: Also known as SPE1300.03.
Agreement of rental and/or lease, party and/or client’s information,
monies, deposit(s), equipment.
1300.04 Wedding Reception Planner: Also known as SPE1300.04.
Detailed outline of order of event(s), music(s) and formalities of the
reception.
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1300.05 Music Directory. Also known as SPE1300.05.
Partial directory of music available.
1300.06 Games Directory. Also known as SPE1300.06.
Partial directory of group games.
1300.07 Important Facts. Also known as SPE1300.07.
Partial directory of frequently asked questions.
1300.08 Radio Usage Guide. Also known as SPE1300.08.
Training document that offers knowledge and guidelines for the proper
use mandated by the Federal Communication Commission (FCC).
1300.09 Radio Check Out/In Form. Also known as SPE1300.09.
Accountability document that tracks radio possession.
1300.10 Compensation Scale. Also known as SPE1300.10.
Defines and lays out crew member wages and/or payout structure.
(Refer to: §2500.00)
1300.11 Pricing Guide. Also known as SPE1300.11.
Defines and lays out pricing structures.
1300.11a Discount Guide. Also known as SPE1300.11a.
Defines and lays out discount structures.
1300.12 Sound/Light Company Brochure. Also known as SPE1300.12.
Defines this firm’s sound and light services in a colorful brochure.
1300.13 Envelope Template. Also known as SPE1300.13.
Electronic, alterable document that allows this firm to print directly onto
an envelope.
1300.14 Facsimile Cover Sheet. Also known as SPE1300.14.
Electronic alterable document that allows this firm to print custom
facsimile cover sheets.
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1300.15 Stage Plot. Also known as SPE1300.15.
Electronic alterable document that allows this firm to graphically layout
a stage and/or performance area on paper.
1300.16 Input List. Also known as SPE1300.16.
Electronic alterable document that allows this firm to list the necessary
input(s) of a stage and/or performance area in on paper.
1300.17 Blank Letter Head. Also known as SPE1300.17.
Electronic alterable document that allows this firm to create custom
letters.
1300.18 Post Production Survey. Also known as SPE1300.18.
This document records this firm’s and/or the crew member’s
performance in/on an event.
1300.19 Payroll Request. Also known as SPE1300.19. This form is to be
used when requesting salary and/or paycheck. Defines jobs and hours
worked.
1300.20 Information Packet. Also known as SPE1300.20.
Defines our firm’s services in a black and white informational packet.
1300.21 Festival Introduction Letter. Also known as SPE1300.21.
Document tailored to festival organizers to solicit this firm’s services.
1300.22 Collection Letter. Also known as SPE1300.22.
Electronic alterable document to collect past due balance(s).
1300.23 Customer Testimony Form. Also known as SPE1300.23.
This document requests and documents a customer’s experience with
this firm.
1300.24 Property Marking. Also known as SPE1300.24.
Marking that is used to brand this firm’s assets and/or equipment.
“Property Of Stage Pro Entertainment”.
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1300.25 Disbursement Request. Also known as SPE1300.25.
This document is used by member(s) that are seeking to receive
monitory funds other then salary and/or payroll.
1300.26 General Audio Test. Also known as SPE1300.26.
This basic education document tests a member’s knowledge of a general
audio system.
1300.27 Professional Audio Test. Also known as SPE1300.27.
This advanced education document tests a member’s knowledge of an
advanced professional audio system.
1300.28 Professional Audio Test Key. Also known as SPE1300.28.
Answer key to 1300.26 and 1300.27
1300.29 Identification Card. Also known as SPE1300.29.
This is a photo identification card that authenticates this firm’s affiliates.
1300.30 Equipment Maintenance Log. Also known as SPE1300.30.
This document logs the maintenance of individual assets and/or
equipment.
1300.31 Member Activity Log. Also known as SPE1300.31.
This document logs the daily activity of each of this firm’s members.
1300.32 Equipment Absence Log. Also known as SPE1300.32.
This document logs the absence of assets and/or equipment and the
person(s) removing the item. This Log is to be notarized by an Executive
Officer.
1300.33 Conduct Report. Also known as SPE1300.33.
This document logs and informs a member this he/she is in violation of
this firm’s “Articles Of Operation”. This document also lists any
penalties and/or sanctions imposed.
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1300.34 Incident Report. Also known as SPE1300.34.
This document logs and records any incident, accident and/or hazard that
happens any time that a member is in, on, with, by, for, and/or working
with a customer, in this firm’s possession and/or on a jobsite.
1300.35 Professional Audio Curriculum. Also known as SPE1300.35.
This is the standardized. audio training educational material. This
curriculum shall be learned by all Sound Technician(s). (700.01.04.01)
1300.36 Professional Lumination Curriculum. Also known as
SPE1300.36. This is the standardized. Lumination training educational
material. This curriculum shall be learned by all Lighting Technician(s).
(Refer to: §700.01.04.02)
1300.37 Gift Certificate/Card. This document shall state the purchaser’s
name, date purchased, expiration date, value in numerical and expressed
in alphabetical form, issuer of document and the authorizing signature of
an Executive Officer. (Refer to: §900.07)
1300.38 Vehicle Fleet Log Sheet. This form documents the daily activity
of fleet vehicles. Records users, mileage, destination, fuel and
passengers.
1300.39 Part(s) and Service Request. This form allows members to
request service on equipment, purchase of new and/or other equipment.
1300.40 Contractor Application. This intake form compiles the
information of perspective contractors.
1300.41 AOE Acknowledgement Form. This form confirms that the
signing member has receive a copy of this firm’s Articles of Operation.
1300.42 Performance Evaluation. This form is an evaluation tool used by
supervisory member(s) to evaluate the performance of our contractors.
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1300.43 Member Availability Form. This form allows members to
communicate with scheduling member(s) their availability to complete a
job.
1300.44 Memo. This is an alterable electronic document that is used to
communicate important information will member(s).
1400.00 • Rental/Lease
1400.01 Asset and equipment rental(s) and/or lease(s) shall be conducted
by an Executive Officer on a SPE1300.03 form.
1400.02 Rental/Lease Agreement must be completed prior to transaction.
1400.03 A valid state identification card and/or military identification
card are the only forms of primary identification accepted by this firm.
1400.04 A photocopy of the front and back of the primary identification
card must accompany all rental and/or lease agreements.
1400.05 Security deposits are to be calculated based upon; Credit
history, criminal history, industry image, and/or personal image of the
lessee. We reserve the right to deny any person at any time for any
reason.
1400.06 Security deposit(s) shall range from a minimum of thirty three
percent (33%) to a maximum of one hundred and fifty percent (150%) of
the retail and/or current replacement value.
1400.07 Deposit(s) must be made in form of cash, credit and/or
collateral.
1400.08 It shall be the responsibility of the renter/lessee to ensure the
condition and/or function of the equipment prior to taking possession.
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1500.00 • Customer Service
1500.01 Customer need(s) shall be maintained as this principal’s and its
subsidiary’s primary priority.
1500.02 Member(s) shall always be aware of a customer’s need(s). It is
required for officer(s) to consistently stay in contact with client(s) to
assure satisfaction for the duration of an event.
1500.03 In the case there is an unsatisfied customer, the authoritative
officer shall do what is possible, within the officer’s authority to remedy
the issue at hand. This officer shall document remedy(s) offered on the
post production survey (SPE1300.18).
1500.04 In the case the authoritative officer cannot remedy the matter, it
shall be brought in front the supervising Executive Officer for remedy.
This officer shall document further remedy(s) offered on the post
production survey (SPE1300.18) and document the matter on an incident
report form (SPE1300.34).
1500.05 In the case the supervising Executive Officer cannot remedy the
matter, the supervising Executive Officer shall provide the client with a
customer testimonial form (SPE1300.23) which the client can fill out and
send via USPS and/or Email to the principal firm “Attention: Chief
Executive Officer”. At this time the Chief Executive Officer shall review
the matter as well as the remedy(s) offered by the prior members. The
Chief Executive shall the make a final offer of remedy to the client. This
shall be the furthest within this firm any complaint and/or matter shall
go. After the final remedy is offered, additional remedy(s) may not be
offered. This officer shall document on the post production survey
(SPE1300.18), on the incident report form (SPE1300.34) and document
the final disposition on letter head (SPE1300.17).
1500.06 Refund(s) and/or reimbursement(s) can be only be authorized by
an Executive Officer. (Refer to: §900.04.02)
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1500.07 Account Representative(s) shall send and/or hand deliver a
paper “Thank You” card in a paper envelope to client(s) on an annual
basis and/or when a client forwards a business referral.
1500.08 A “Manager On Duty” shall be available twenty four hours a
day and seven days a week (24/7) at (414)477-6000.
1500.08.01 “Manager On Duty” is defined as the officer assigned to this
position from the primary firm.
1600.00 • Addition(s) And/Or Subtraction(s)
1600.01 The “Articles Of Operation” shall remain a living document,
changing as needed to suite time and situation(s).
1600.02 When an addition and/or subtraction needs to be made, it shall
be drafted by an officer, submitted to an Executive Officer for review,
then presented to the Chief Executive Officer. The Chief Executive
Officer shall approve, deny and/or modify the draft. When approved, the
Chief Executive Officer shall have up to thirty (30) calendar days to add
and enact the modification.
1600.03 In the case the outcome is contrary to what the accumulative
majority of the Executive Officers in the firm want, a vote shall be taken
among all active officers, excluding the Chief Executive Officer. Upon a
one hundred (100%) percent yea vote among the officers, the
amendment shall therefore be approved. When approved, the Chief
Executive Officer shall have up to thirty (30) calendar days to add and
enact the modification. In the case there is not a one hundred (100%)
percent vote, the amendment cannot be resubmitted for one hundred and
eighty (180) calendar days.
1600.04 Non-Officer member(s) may not draft and submit an
amendment, however, a non-officered member may seek an officer as a
sponsor to draft the amendment.
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1700.00 • Disolvement
1700.01 In the case disolvement of a subsidiary firm is necessary, the
share, equipment, auto(s), truck(s), client(s), contract(s), and total
operation shall be offered to the principal firm for purchase. In the case
the principal firm elects not to purchase all and/or some of the item(s)
the offer shall be forwarded down in successional order to all member(s).
1700.02 In the case a member elects to purchase, that member shall have
one hundred and eighty (180) calendar days to make payment.
1700.03 In the case no member elects to purchase; clients(s), contract(s),
and/or preparatory information will be assumed property of the umbrella
firm. The physical equipment may be released as the contractor sees fit.
1700.04 In the case a total disolvement of the brand, a vote of dissolvent
shall be conducted with Executive Officers, upon one hundred (100%)
percent vote of disolvement, shall this firm and/or brand dissolve.
1700.05 All debt(s) incurred shall be paid in full upon disolvement of an
individual’s and/or entire firm’s election to be dissolved.
1700.06 Remaining capitol, equipment, auto(s), truck(s), and/or liquid
assets shall be divided in accordance with the proportion of share held.
1700.07 In the case an independent contractor parts way, that contractor
shall forfeit; DBA status, material(s), paper document(s), electronic
document(s), branded items contract(s), contact(s), and/or clientele
established while under the this firm’s DBA status.
1800.00 • Trademark(s)
1800.01 The Stage Pro Entertainment’s “Pulse Circle Emblem”
1800.02 Tag line “The Pulse in Entertainment”
1800.03 www.StageProEntertainment.com
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1800.04 www.StageProOnline.com
1800.05 www.StagePro.Info
1800.06 www.MilwaukeeEventServices.com
1800.07 www.EventServicesMilwaukee.com
1800.08 www.SoundAndLightsMilwaukee.com
1800.09 www.MilwaukeeSoundAndLights.com
1800.10 www.Facebook.com/StageProEntertainment
1800.11 www.MySpace.com/StageProUSA
1800.12 www.Twitter.com/StageProUSA
1800.13 www.Blogger.com/StageProUSA
1800.14 www.YouTube.com/StageProUSA
1800.15 All printed and/or electronic media used by this firm are explicit
property of Stage Pro Entertainment.
1800.16 The names: “Stage Pro” and “Stage Pro Entertainment” are
registered and trademarked names in Wisconsin, USA.
1900.00 • Conduct
1900.01 Member(s) shall conduct themselves in a professional and
respectful manner at all times regardless of position.
1900.02 Member(s) operating company vehicle(s) and/or towing
company trailer(s) shall maintain absolute sobriety during operation.
1900.03 Member(s) shall maintain less than a one half of one (.05%)
percent of alcohol content in their system during working hour(s).
1900.04 Illegal and/or not authentically prescribed controlled
substance(s) shall not be in the possession of any member, while on a job
site, in travel, and/or conducting company business.
1900.05 Member(s) shall not be under the influence, show withdrawal
symptoms and/or use not authentically prescribed controlled substances
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and/or alcohol while on a jobsite, in transport, in travel, and/or
conducting company business.
1900.06 Member(s) are not permitted to transport not authentically
prescribed controlled substances and/or factory unsealed intoxicant(s) in,
on, and/or around company, auto(s), truck(s), trailer(s) and/or any
transportation vehicle(s).
1900.07 Member(s) shall not engage in sexual act(s) while on a jobsite,
in transport, in travel, in cargo area(s), and/or conducting company
business.
1900.08 Member(s) shall conform to uniform dress policy(s).
(Refer to: §2000.00)
1900.09 Member(s) shall conform to this firm’s policy(s), procedure(s)
and/or the “Articles Of Operation”.
1900.10 Member(s) shall attend meeting(s), event(s) and/or scheduled
work on time and prepared. Member(s) may not arrive late without prior
approval from an officer.
1900.11 Member(s) shall not process weapon(s), firearm(s),
instrument(s) that may function as a weapon of bodily harm and/or not
possess parallel, facsimile and/or a likeness to a weapon(s), firearm(s),
instrument(s) that may function as a weapon of bodily harm while on a
jobsite, in transport, in travel, in cargo area(s), and/or conducting
company business.
1900.12 Member(s) shall meet the standard(s) and/or expectation(s) set
by this firm in relation to that member’s position and/or pay rate. These
standards are included in the “Articles of Operation” and/or verbally
given by a supervisor.
1900.13 Member(s) shall not communicate threat(s) and/or message(s)
that could be construed as such to other member(s), client(s) and/or
perspective client(s).
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1900.14 Member(s) shall not communicate false information,
statement(s) and/or statement(s) or information that could be construed
as false to other member(s), client(s) and/or perspective client(s).
1900.15 Member(s) shall not solicit other member(s), client(s), and/or
perspective client(s) for personal and/or matter(s), service(s) and/or
product(s) not directly relating to this firm’s service(s). Member(s) may
request an override from an Executive Officer, this will be granted
on a case by case manner.
1900.16 Member(s) shall not post photo(s), text(s), video(s) and/or
audio(s) to the world wide web, social media, facebook, twitter, printed
publication(s), electronic media and/or in a public domain without prior
authorization from an Executive Officer.
1900.17 Member(s) shall be permitted to submit a complaint, concern
and/or grievance. Member(s) shall complete a SPE1300.34 Incident
Report form and include the details of the situation, party(s) involved in
the situation and a purposed solution to the situation. Member(s) shall
have fourteen (14) days from the situation occurrence to submit
documentation. Member submission(s) shall be sent to the Chief
Executive Officer via USPS mail and/or electronic mail.
1900.18 Member(s) shall have limited phone use while on a jobsite, in
transport, in travel, and/or conducting company business. These
limitations as follows;
1900.18.01 Member(s) shall not use their phone(s) while operating
company vehicle(s) and/or transporting trailer(s). The only exception
authorized is when using a “Hands Free Device”.
1900.18.01.01 “Hands Free Device” is defined as a device that allows
the user to have both hands free while operating the device. Examples;
speaker phone, headset, Bluetooth® device, voice activated command
service, etcetera.
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1900.18.02 Member(s) shall not text message, operate the internet,
operate installed (App’s) applications and/or use any of the phone’s
features other then the telephone feature while operating company
vehicle(s) and/or towing company trailer(s) .
1900.18.03 Member(s) shall not use GPS, navigation and/or any other
program to navigate to a destination while operating company vehicle(s)
and/or towing company trailer(s). This firm shall provide use of a
dedicated navigation device for use while in transport, in travel, and/or
conducting company business. It shall be the member’s prerogative to
request such a device.
1900.19 Member(s) shall be allowed to utilize their phone(s),
computer(s), tablet(s) and/or other electronic device(s) while on a jobsite
and/or conducting company business so as long it does not interfere with
their duties that relate to their position.
1900.20 Member(s) shall not wear headphone(s), earbud(s) and/or an
audio device that would prohibit communication and/or awareness of
other member(s) and/or client(s).
1900.20.01 Audio Technician(s), Disc Jockey(s)and/or Karaoke
Jockey(s) may utilize headphone(s) and/or earbud(s) strictly in relation
to operating the professional audio system.
1900.21 Member(s) shall be permitted to have and/or maintain
relationship(s) with other member(s). In the case that a relationship
creates an issue and/or cause failure to provide a good work performance
while on a jobsite, in transport, in travel, in cargo area(s), and/or
conducting company business, member(s) shall be subject to penalty(s).
1900.22 Member(s) shall be permitted to eat and/or drink beverage(s)
(non-alcoholic) while on a jobsite, in cargo area(s), and/or conducting
company business so as long it does not interfere with their duties that
relate to their position.
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1900.23 Member(s) shall comply with Radio Usage Guide. Also known
as SPE1300.08.
1900.24 All drivers, operators and/or mechanical controllers shall submit
to a complete motor vehicle background check prior to driving, operating
and/or controlling company insured auto(s), truck(s), trailer(s) and/or any
transportation vehicle(s).
2000.00 • Uniform
2000.01 Uniform dress code shall be conformed to when on a jobsite, in
the presence of patron(s), performer(s), Media, Client(s), and/or in
transport to a jobsite.
2000.02 Member(s) shall wear blue jeans, and/or solid black pants. All
pants shall contain a zipper, button and a minimum of five (5) belt loops.
2000.03 Member(s) are permitted to wear shorts. Shorts shall be blue
jean type and/or solid black. Shorts shall contain a zipper, button and a
minimum of five (5) belt loops. Shorts shall not be more than three (3)
inches lower then the center of the knee cap. Shorts shall not be less than
three (3) inches higher then the center of the knee cap.
2000.04 Member(s) shall wear solid black or solid white socks unless
prior approval from an Executive Officer.
2000.05 Member(s) shall not wear unconventional footwear.
2000.05.01 “Unconventional Footwear” is defined as foot wear that
could potentially create a jobsite hazard. This footwear includes but is
not limited to: sandals, slippers, open-toe shoes, roller shoes, crocs,
water shoes and/or barefoot.
2000.06 Member(s) are to wear company issued clothing article(s) when
on a jobsite, in the presence of patron(s), performer(s), Media, Client(s),
and/or in transport to a jobsite.
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2000.07 Member(s) shall wear a belt. Belt(s) must be able to support tool
holster(s) and/or two-way radio holster(s).
2000.08 Member(s) shall receive; one (1) CREW Tee-Shirt and one (1)
identification card (Refer to: §1300.29) at no cost each calendar year.
Member(s) shall have available for their purchase additional and/or
replacement article(s).
2000.09 Member(s) shall not display on clothing, person, and/or
effect(s); vulgar, profane, parallel profane, unconventional emblem(s)
and/or logo(s), picture(s), saying(s), text(s), quote(s) and/or article(s)
deemed inappropriate by an officer.
2000.10 Member(s) shall not display tattoo(s) and/or marking(s) that are;
vulgar, profane, parallel profane, unconventional emblem(s) and/or
logo(s), picture(s), saying(s), text(s), quote(s) and/or tattoo(s) deemed
inappropriate by an officer.
2000.11 Member(s) shall not display unconventional piercing(s),
modification(s), alteration(s) and/or mutilation(s) of part(s) of their body
that was intentionally caused and/or produced. Conventional piercing(s)
is defined as; earlobe, ear cartilage and/or tongue.
2000.12 Member(s) shall have a “natural” base hair color. Natural base
hair color is defined as; a standard hair color that one is born with, such
colors as, blonde, brown, auburn, black and grey. Example(s) of color(s)
that are not natural base hair color is defined as; green, red, blue, purple,
pink, yellow, etcetera.
2000.13 Member(s) shall be asked to remove, change, cover up, alter,
hide and/or mask unconventional tattoo(s), piercing(s), clothing and/or
any effect(s) deemed inappropriate by an officer.
2000.14 Member(s) shall maintain good personal hygiene. Any
member(s) whose hygiene is offensive and/or a health risk to other
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member(s) and/or clientele shall immediately correct their hygiene to an
acceptable level and approved by an Executive Officer.
2100.00 • Safety
2100.01 Member(s) shall practice safe habits while on a jobsite and/or in
transportation to and/or from a jobsite.
2100.02 Member(s) shall follow posted safety instruction(s) in and/or
around jobsite(s) and/or work area(s).
2100.03 Member(s) shall inquire about proper procedure when unaware.
2100.04 Member(s) shall only operate equipment that they have been
trained, authorized and/or instructed.
2100.05 Member(s) shall wear proper safety equipment when provided.
2100.06 Member(s) shall use personal protection when necessary. (i.e.;
eye, hand, ear and/or respiratory protection, etcetera)
2100.07 Member(s) shall maintain a clean and orderly jobsite and/or
workplace.
2100.08 Member(s) shall keep aisle(s), passageway(s), door(s), hall(s),
fire-way(s) and/or exit(s) unobstructed.
2100.09 Member(s) shall use tools and/or equipment for their designed
manufactured purpose.
2100.10 Member(s) shall be mindful of lifting habits, proper lifting
technique(s) including keeping the load close to your body, bending with
the knees, never twisting and/or turning with a load. Ask for assistance
when needed.
2100.11 Member(s) shall learn emergency evacuation plan(s), tornado
and/or storm practice(s) when possible.
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2100.12 Member(s) shall not run, jog, skip, jump and/or similar while on
a jobsite and/or in transportation to and/or from a jobsite.
2100.13 Member(s) shall verify integrity of rigging, scaffold(s),
ladder(s), lift(s), platform(s) and/or similar prior to use and/or extending
reach.
2100.14 Member(s) shall not enter and/or exit moving vehicle(s), cargo
area(s) and/or trailer(s).
2100.15 Member(s) shall not partake in “Horseplay”.
2100.16 Members(s) shall report unsafe condition(s) and/or practice(s) to
an officer.
2100.17 Member(s) shall report accident(s) to an executive officer.
2100.18 Officer(s) shall document accident(s) and/or incident(s) on an
incident report (SPE1300.34).
2200.00 • Privacy
2200.01 Member(s) are presented with confidential and/or pertinent
information that shall not be shared, published, copied, sold,
documented, traded, given, scored and/or used other than in a manner
directly related to this firm’s business operation(s).
2200.02 Member(s) without prior written consent shall not work,
volunteer, contact, serve, join, affiliate, share and/or be employed by an
competitor. (Refer to: §1100.01). Executive Officer(s) shall be the sole
authority to provide a written statement of consent.
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2200.03 Member(s) shall not partake in gossip, hate, derogatory and/or
degrading talk and/or communication(s).
2200.04 Member(s) shall not take stance(s), side(s), agree and/or
encourage any form of gossip, hate, derogatory and/or degrading talk
and/or communication(s).
2200.05 When member(s) are given, seen, overheard, are told, read, find
the details of ; event(s), client(s), job(s), member(s), venue(s), festival(s),
organization(s), and/or group(s); member(s) shall not divulge, spread,
publish, tell, share, copy, sell, document, trade, give, score and/or use
other than with an authorized officer that is an active member of this
firm and/or when subpoenaed by a court of law.
2200.06 Member(s) shall preserve client manifest(s) of the past, present
and/or future, and maintain them strictly confidential.
2200.07 Member(s) shall preserve the negotiated term(s) of
agreement(s), lease(s) and/or contract(s) of the past, present and/or
future, and maintain them strictly confidential.
2200.08 Member(s) to Member(s) issue(s), problem(s) and/or matter(s)
shall be discussed with an Executive Officer and maintain them strictly
confidential. (Refer to: §1900.17)
2200.09 Electronic mail address(s), postal mailing address(s), telephone
number(s) and/or other contact information of client manifest(s),
member(s), associate(s), contractor(s), organization(s) of the past,
present and/or future, are to be maintained strictly confidential. This
information is to be used for inter firm use. The only exception of
authorized use is when subpoenaed by a court of law.
2200.10 Member(s) and/or person(s) that violate any portion of this
firm’s privacy policy and/or commit a theft of data, knowledge,
equipment, software, money(s), payment(s), and/or remove information
and/or equipment, without written consent from an Executive Officer,
shall be prosecuted to the fullest extent of the law. (Refer to: §2300.09)
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2300.00 • Property
2300.01 Equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s) shall be inventoried and labeled
(SPE1300.24) prior to use and/or operation.
2300.02 Equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s) shall be treated and handled with great care.
2300.03 Misuse of Equipment, property(s), auto(s), truck(s), trailer(s),
building(s), dwelling(s) and/or effect(s) shall be strictly prohibited.
2300.04 Equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s) shall be reported to an Executive Officer
when damaged, missing, malfunction, and/or maintenance is required.
2300.05 Equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s) shall be unpacked and repacked in their
assigned area(s), container(s), case(s) and/or compartment(s).
2300.06 Equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s) that are soiled, moistened, wet, dirty, dusty,
and/or in a state other then the original manufactured intention,
member(s) shall remove, clean, wipe, and/or sanitize.
2300.07 Officer(s) shall be responsible for conducting inventory of
equipment, property(s), auto(s), truck(s), trailer(s), building(s),
dwelling(s) and/or effect(s).
2300.08 Inventory of equipment, property(s), auto(s), truck(s), trailer(s)
and/or effect(s) shall be done prior to vacating a job, worksite and/or
event. (Refer to: §2400.01.20)
2300.09 Theft, removal, borrowing, loss, sale, trade, lending of
Equipment, property(s), auto(s), truck(s), trailer(s), and/or effect(s) shall
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be strictly prohibited without expressed written consent from an
Executive Officer. (Refer to: §2200.10)
2400.00 • Procedure
2400.01 Member(s) shall adhere to the following for the procedural
process for the average Event Production;
2400.01.01 Upon arrival to the event, Officer (Crew Leader) shall make
initial contact with the venue, host and/or client and survey jobsite(s).
2400.01.02 Audio Technician shall assess the audio equipment needs.
2400.01.03 Lighting Technician shall assess the luminary equipment
needs.
2400.01.04 Prior to “Load In”, Officer (Crew Leader), shall discuss with
all team member(s) present, the logistics of the “Load In”.
2400.01.04.01 “Load In” is defined as, the process and/or act of
unloading the transport vehicle(s) and/or trailer(s), the route the
equipment is to be transported from the transport vehicle(s) and/or
trailer(s) to the area(s) that is to be setup as the area of performance.
2400.01.05 Officer (Crew Leader) is to devise the “Load In” plan. This
shall be the final plan and adhered to by all member(s) for the duration of
the event.
2400.01.05.01 This plan is active for that particular single event.
Subsequent event(s) on different date(s) shall be subject to the Officer
(Crew Leader) that is supervising the event.
2400.01.06 All member(s) shall assist in “Load In” procedure.
2400.01.07 After completion of the “Load In” process, and the
equipment is staged, the Audio Technician shall commence construction
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and/or networking of the audio system. In the case assistance is needed
from the Lighting Technician’s team, assistance shall be given from an
assigned member(s) of the Lighting Technician. In the case that there are
only two (2) technicians and no other member(s), the Lighting
Technician shall assist the Audio Technician.
2400.01.08 After completion of the “Load In” process, and the
equipment is staged, the Lighting Technician shall commence
construction and/or networking of the luminary system. In the case
assistance is needed from the Audio Technician’s team, assistance shall
be given from an assigned member(s) of the Audio Technician. In the
case that there are only two (2) technicians and no other member(s), the
Audio Technician shall assist the Lighting Technician.
2400.01.09 Upon the completion of the construction and/or networking
of the audio system, Member(s) shall field test the functionality of each
component of the audio system.
2400.01.10 Upon the completion of the construction and/or networking
of the luminary system, Member(s) shall field test the functionality of
each component of the luminary system.
2400.01.11 Audio system and luminary system shall be in place and field
tested a minimum of fifteen (15) minutes prior to the scheduled band(s),
performer(s), entertainer(s) and/or host(s) arrival.
2400.01.12 Upon arrival of band(s), performer(s), entertainer(s) and/or
host(s), all members shall “Pin Out” the stage.
2400.01.12.01 “Pin Out” is defined as the setting up, connection(s),
networking, interconnecting, plugging in, and/or integrating of the
band(s), performer(s), entertainer(s) and/or host(s) microphone(s),
instrument(s), electrical power, and/or other effect(s) that the band(s),
performer(s), entertainer(s) and/or host(s) request’s to have integrated
into this firm’s audio and/or luminary system.
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2400.01.13 Upon the band(s), performer(s), entertainer(s) and/or host(s)
integration into this firm’s audio and/or luminary system, the Audio
Technician shall conduct an “Audio Integration Analysis”.
2400.01.13.01 “Audio Integration Analysis” is defined as, the process of
verifying the connection(s), networking, interconnecting, plugging in,
and/or integrating of the band(s), performer(s), entertainer(s) and/or
host(s) microphone(s), instrument(s), electrical power, and/or other
effect(s). This is done by sending signal throughout the audio system.
This process is also know as a “Sound Check”
2400.01.14 After the performance(s) and/or event(s) has commenced,
there shall be a minimum of one (1) member at the “FOH” position at
all times. The only authorized exemption to this is in the case that there
is only one (1) technician operating the performance(s) and/or Event(s)
2400.01.14.01 “FOH” is defined as the position that the audio and/or
luminary system’s primary control takes place form, “Front Of House”.
2400.01.15 Upon the completion of the performance(s) and/or event(s),
all member’s shall “Strike” the area of performance and/or
microphone(s), cable(s), microphone stand(s), electrical power, and/or
other interconnect(s) that directly connect the band(s), performer(s),
entertainer(s) and/or host(s) to this firm’s audio an/or luminary system.
2400.01.15.01 “Strike” is defined as the disassemble.
2400.01.16 Upon the removal of non Stage Pro Entertainment equipment
from the area of performance, member(s) may commence the
deconstruction of the audio and/or luminary system(s).
2400.01.17 Officer (Crew Leader) is to secure payment at this time.
2400.01.18 Upon deconstruction of equipment, equipment is to be
repacked in their assigned area(s), container(s), case(s) and/or
compartment(s). (Refer to: §2300.05)
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2400.01.19 Upon completion of deconstruction, member(s) shall “Load
Out”. All member(s) shall assist in this process.
2400.01.19.01 “Load Out” is defined as the process and/or act of
transporting the equipment from the area of performance and loading the
equipment into the transport vehicle(s) and/or trailer(s).
2400.01.20 Upon completion of “Load Out”, Officer (Crew Leader) shall
perform a walk through of the venue, host, client and/or jobsite(s) to
verify that it is evacuated of all Stage Pro Entertainment equipment.
2400.01.21 Member(s) shall depart from the venue, host, client and/or
jobsite(s).
2400.02 Member(s) shall adhere to the following for the procedural
process for the average Disc Jockey Performance;
2400.02.01 Upon arrival to the event, Disc Jockey shall make initial
contact with the venue, host and/or client and survey jobsite(s).
2400.02.02 Disc Jockey shall assess the audio and luminary equipment
needs.
2400.02.03 Prior to “Load In”, Disc Jockey shall discuss with other team
member(s) present, the logistics of the “Load In”.
(Refer to: §2400.01.04.01)
2400.02.04 Disc Jockey is to devise the “Load In” plan. This shall be the
final plan and adhered to by all member(s) for the duration of the event.
2400.02.05 This plan is active for that particular single event.
Subsequent event(s) on different date(s) shall be subject to the Disc
Jockey that is supervising the event.
2400.02.06 All member(s) shall assist in “Load In” procedure.
2400.02.07 After completion of the “Load In” process, and the
equipment is staged, the Disc Jockey shall commence construction
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and/or networking of the audio and luminary system(s).The Disc Jockey
shall instruct other crew member(s) as to their role and/or
responsibility(s).
2400.02.08 Upon the completion of the construction and/or networking
of the audio and luminary system(s), Member(s) shall field test the
functionality of each component of the system(s).
(Refer to: §2400.01.13.01)
2400.02.09 Audio system and luminary system shall be in place and field
tested a minimum of sixty (60) minutes prior to the scheduled beginning
of the event.
2400.02.10 Disc Jockey is to secure payment prior to the beginning of
the formality(s) and/or prior to twenty five (25%) of the event’s
completion.
2400.02.11 Upon the completion of the performance(s) and/or event(s),
all member’s shall “Strike” the area and/or microphone(s), cable(s),
electrical power, and/or other interconnect(s) to this firm’s audio an/or
luminary system. (Refer to: §2400.01.15.01)
2400.02.12 Upon deconstruction of equipment, equipment is to be
repacked in their assigned area(s), container(s), case(s) and/or
compartment(s). (Refer to: §2300.05)
2400.02.13 Upon completion of deconstruction, member(s) shall “Load
Out”. All member(s) shall assist in this process.
(Refer to: §2400.01.19.01)
2400.03 Member(s) shall adhere to the following for the procedural
process for the average Karaoke Performance;
2400.03.01 Upon arrival to the event, Karaoke Jockey shall make initial
contact with the venue, host and/or client and survey jobsite(s).
2400.03.02 Karaoke Jockey shall assess the audio and luminary
equipment needs.
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2400.03.03 Prior to “Load In”, Karaoke Jockey, shall discuss with other
team member(s) present, the logistics of the “Load In”.
(Refer to: §2400.01.04.01)
2400.03.04 Karaoke Jockey is to devise the “Load In” plan. This shall be
the final plan and adhered to by all member(s) for the duration of the
event.
2400.03.05 This plan is active for that particular single event.
Subsequent event(s) on different date(s) shall be subject to the Karaoke
Jockey that is supervising the event.
2400.03.06 All member(s) shall assist in “Load In” procedure.
2400.03.07 After completion of the “Load In” process, and the
equipment is staged, the Karaoke Jockey shall commence construction
and/or networking of the audio and luminary system(s).The Karaoke
Jockey shall instruct other crew member(s) as to their role and/or
responsibility(s).
2400.03.08 Upon the completion of the construction and/or networking
of the audio and luminary system(s), Member(s) shall field test the
functionality of each component of the system(s).
(Refer to: §2400.01.13.01)
2400.03.09 Karaoke system, audio system and luminary system shall be
in place and field tested a minimum of thirty (30) minutes prior to the
scheduled beginning of the event.
2400.03.10 Upon the completion of the performance(s) and/or event(s),
all member’s shall “Strike” the area and/or microphone(s), cable(s),
electrical power, and/or other interconnect(s) to this firm’s audio an/or
luminary system. (Refer to: §2400.01.15.01)
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2400.03.11 Upon deconstruction of equipment, equipment is to be
repacked in their assigned area(s), container(s), case(s) and/or
compartment(s). (See §2300.05)
2400.03.12 Upon completion of deconstruction, member(s) shall “Load
Out”. All member(s) shall assist in this process.
(Refer to: §2400.01.19.01)
2400.03.13 Karaoke Jockey is to secure payment at this time.
2500.00 • Compensation
2500.01 All employee(s), independent contractor(s) and/or contracted
worker(s) shall be compensated on the following pay scale:
2500.01.01 PR-0. Pay Rate Zero (0), This rate shall be reserved for
intern(s) and/or trainee status. This position shall offer no monetary
compensation. This firm shall provide documentation of work and/or
assignment(s) completed.
2500.01.02 PR-1. Pay Rate One (1), Up to fifty dollars ($50.00USD) for
up to a twelve (12) hour shift. Each hour over the twelve (12) hour
period, worker shall be compensated ten dollars ($10.00USD).
Maximum hours of overtime shall not exceed twelve (12) hours.
2500.01.02.01 “Overtime” shall be defined as; The amount of hours
worked beyond a twelve (12) hour period. For example, the first twelve
(12) hours shall be compensated by the determined pay rate schedule, the
thirteenth (13th
) and subsequent hour(s), up to the twenty fourth (24th
)
shall be compensated through overtime pay. Upon the twenty fifth (25th
)
hour, a new work period shall begin, and the compensation shall cycle to
a new twenty four (24) hour period.
2500.01.03 PR-2. Pay Rate Two (2), Up to seventy five dollars
($75.00USD) for up to a twelve (12) hour shift. Each hour over the
twelve (12) hour period, worker shall be compensated twelve and a half
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dollars ($12.50USD). Maximum hours of overtime shall not exceed
twelve (12) hours. (Refer to: §2500.01.02.01)
2500.01.04 PR-3. Pay Rate Three (3), Up to one hundred dollars
($100.00USD) for up to a twelve (12) hour shift. Each hour over the
twelve (12) hour period, worker shall be compensated fifteen dollars
($15.00USD). Maximum hours of overtime shall not exceed twelve (12)
hours. (Refer to: §2500.01.02.01)
2500.01.05 PR-4. Pay Rate four (4), Up to one hundred dollars
($100.00USD) and up to five (5%) percent of the contract price. This pay
rate shall not offer overtime pay.
2500.01.06 PR-5. Pay Rate Five (5), Up to one hundred dollars
($100.00USD) and up to ten (10%) percent of the contract price. This
pay rate shall not offer overtime pay.
2500.02.01 PR-A. Pay Rate A, Up to ten (10%) percent of the contract
price. This pay rate shall not offer overtime pay.
2500.02.02 PR-B. Pay Rate B, Up to fifteen (15%) percent of the
contract price. This pay rate shall not offer overtime pay.
2500.02.03 PR-C. Pay Rate C, Up to twenty (20%) percent of the
contract price. This pay rate shall not offer overtime pay.
2500.02.04 PR-D. Pay Rate D, Negotiated flat fee, This pay rate shall
not offer overtime pay.
2500.02.05 PR-E. Pay Rate E, Negotiated hourly fee, This pay rate shall
not offer overtime pay.
2500.03 All member(s) at any pay rate shall receive ten (10%) percent
over cost pricing when purchasing and/or utilizing this firm’s service(s).
Each member may only take advantage of this discount when that
member is directly using and/or hiring the firm. Each member may only
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take advantage of this discount when that member is not profiting,
selling, giving, trading, bartering, offering, donating and/or similar. Each
member may only take advantage of this discount when that member
submits a request thirty (30) days in advance. Each member may only
take advantage of this discount when this firm is available and/or open
for booking. Each member may only take advantage of this discount
when that member receives Executive Officer approval.
2500.04 Member(s) compensated under PR-A, PR-B, PR-C and PR-D
shall receive compensation while on vacation and/or sick call.
2500.05 Member(s) in PR-0, PR-1, PR-2, PR-3, PR-4, PR-5 and PR-E
must give thirty (30) days notice to an Executive Officer when
requesting to be removed from schedule for vacation and/or personal
leave.
2500.06 Member(s) in PR-0, PR-1, PR-2, PR-3, PR-4, PR-5 and PR-E
must give twelve (12) hour notice to an Executive Officer when member
cannot report for work due to sick call.
2500.07 Member(s) in all pay ranges shall be excused for personal
and/or immediate family hospitalization, death in immediate family
and/or extreme circumstances outside the control of that member, these
instances shall be determined and authorized by an Executive Officer.
2500.08 Member(s) shall be additionally compensated for work on
Holiday(s). This compensation shall be discussed and agreed on prior to
the event with an Executive Officer.
2500.09 All Member(s) shall receive a pay rate of PR-D (Refer to:
§2500.02.05) in the case of an overnight stay, trip and/or job.
2500.10 All Member(s) shall receive compensation via payroll check or
direct deposit. On the occasion that other payment form is necessary,
prior authorization shall need to be given from an Executive Officer.