SP TechCon Boston 2013 - Designing Change - Triggering Cultural Metamorphosis

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Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user-adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this class, you will be able to: • Design your own organizational change-management strategy • Understand how to foster user adoption • Understand how to engage and build solution champions • Build a communication plan • Apply field-tested strategies in your organization

Technology Business

@shellecaldwell
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© 2013, Information Control Corporation 37

• Essential SharePoint 2013 Book
• User Adoption Strategies Book
• Roadmap for Collaboration Book
• Shepherd's Guide for Users Book
• 42 Rules for Successful Collaboration Book
• Microsoft User Adoption Guide for 2013

If you are having trouble getting executive support, measuring the business impact or identifying how Yammer could be useful to your organization – your search is over! This is the session for you! In this session we will cover: •Identifying a Business Case for Enterprise Social •Where to Begin •What Can I Do With Communities •Example Use Cases for Yammer •Measuring Value •Measuring Maturity

2014 SP TechCon San Francisco - Shifting the Paradigm of Requirements Gathering

Michelle Caldwell, PSM, SSGB

Are you tired of attending or leading the same old boring requirements-gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this class is for you! Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this class, you will learn seriously fun ways to do work–seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for? Come to this class and learn how to put these tools into action! By attending this class, you will be able to: Introduce new and field-tested concepts for creating a clear and compelling vision for SharePoint Facilitate more effective requirements-gathering sessions Identify and avoid five problem patterns that plague many project teams Hit the ground running with new templates that you can use to facilitate your own Innovation Games Refine requirements down to measurable business value, and map to strategic business goals using the “rainbow” technique

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Michelle Caldwell, PSM, SSGB

Are you tired of attending or leading the same old boring requirements-gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this class is for you! Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this class, you will learn seriously fun ways to do work-seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for? Come to this class and learn how to put these tools into action! By attending this class, you will be able to: Introduce new and field-tested concepts for creating a clear and compelling vision for SharePoint Facilitate more effective requirements-gathering sessions Identify and avoid five problem patterns that plague many project teams Hit the ground running with new templates that you can use to facilitate your own Innovation Games Refine requirements down to measurable business value, and map to strategic business goals using the "rainbow" technique

Designing Change for Sustained User Adoption

Michelle Caldwell, PSM, SSGB

Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this session, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this session, you will be able to: Design your own organizational change-management strategy Understand how to foster user adoption Understand how to engage and build solution champions Build a communication plan Apply field-tested strategies in your organization

Are you tired of attending or leading the same old boring requirements-gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this class is for you! Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this class, you will learn seriously fun ways to do work-seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for? Come to this class and learn how to put these tools into action! By attending this class, you will be able to: Introduce new and field-tested concepts for creating a clear and compelling vision for SharePoint Facilitate more effective requirements-gathering sessions Identify and avoid five problem patterns that plague many project teams Hit the ground running with new templates that you can use to facilitate your own Innovation Games Refine requirements down to measurable business value, and map to strategic business goals using the "rainbow" technique

Designing Change for Sustained User Adoption

Michelle Caldwell, PSM, SSGB

Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this session, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this session, you will be able to: Design your own organizational change-management strategy Understand how to foster user adoption Understand how to engage and build solution champions Build a communication plan Apply field-tested strategies in your organization

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Do you want to get your SharePoint project right the first time? It has been our experience that there is no way for a project to succeed if the stakeholders and solution designers are not in alignment, no matter how good the solution. If your technical team and business stakeholders are not on the same page then the project will fail. The problem is that getting the business stakeholders to tell you their vision and understand what success looks like to them is very difficult: Over the past decade of delivering successful SharePoint projects, we have discovered methods that work very well at eliciting the stakeholders' desires and then ensuring that we have clarified our own understanding with them. These methods involve the use of visual and tactile tools that open the lines of communication and rapidly expose misunderstandings. We will demonstrate tools such as mind mapping, card sorting, gamestorming, tree-testing and other methods, and we will have you participate in exercises that will give you the confidence to apply these tools in your own practice. Many of these methods are very easy to learn and apply, and this workshop will give you the confidence to do so. The application of these visual tools has directly influenced the success of the many projects we've worked on over the years. We won't be giving you theory, but rather stories and examples from our real-life experience. We hope you'll join us for a practical, useful, fun and enlightening experience.

Visual tools and Innovation Games Workshop - SharePointalooza- sept 2014 -as ...

Michelle Caldwell, PSM, SSGB

SharePoint projects are wickedly complex. Among the reasons: You are dealing with loosely defined big-picture issues like collaboration, information sharing, portal navigation and information organization; and you are trying to define these solutions within the context of the social complexity that exists in all organizations. The result is that you end up with solutions that may satisfy some of your stakeholders, but which leave others disengaged, disenfranchised and disappointed. Getting to success is dependent on reaching a shared understanding, followed by a shared commitment from all of the participants and stakeholders. We have discovered that visual tools can very quickly allow groups of people to get to shared understanding and commitment. We will share our techniques with you and teach you how to use free or very inexpensive tools that allow you elicit your clients' goals. We then show you to prioritize, map and construct the solution. We will cover the use of Gamestorming and Innovation Games, which use the concepts of games to get to serious results in a much less painless way than the usual planning and requirements workshops. We will demonstrate the use of mind mapping for navigational design, taxonomy design, prioritization and capturing the thought process of a team via an interactive process.

Sp tech con boston shifting the paradigm of requirements gatheringMichelle Caldwell, PSM, SSGB

SharePoint Fest Chicago - Shifting the Paradigm of Requirements Gathering

Michelle Caldwell, PSM, SSGB

Are you tired of attending or leading the same old boring requirements- gathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this session is for you! Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). You will learn fun ways to do work–seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for? Come to this session and learn how to put these tools into action! You will be able to: Introduce new and field-tested concepts for creating a clear and compelling vision for SharePoint Facilitate more effective requirements-gathering sessions Identify and avoid five problem patterns that plague many project teams Hit the ground running with new templates that you can use to facilitate your own innovation games Refine requirements down to measurable business value, and map to strategic business goals using the "rainbow" technique

SPSChicagoBurbs 2013 Session - Designing Change - Triggering Cultural Metamor...

Michelle Caldwell, PSM, SSGB

Organizational Change Management, One of the most overlooked and under planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this session we will discuss field proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. I will share a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven and embrace the concept of designing change for long term sustainable cultural acceptance. By attending this session you will be able to: Design your own organizational change management strategy Understand how to foster user adoption Understand how to engage and build solution champions Build a communication plan Apply field tested strategies in your organization

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Michelle Caldwell, PSM, SSGB

Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this class, you will be able to: •Design your own organizational change-management strategy •Understand how to foster user adoption •Understand how to engage and build solution champions •Build a communication plan •Apply field-tested strategies in your organization

SP TechCon Boston 2013 - Shifting the Paradigm of Requirements Gathering

Michelle Caldwell, PSM, SSGB

Are you tired of attending or leading the same old boring requirementsgathering sessions? Would you like to find a way to get stakeholders excited about requirements gathering? Then this class is for you! Find out how to use collaborative play to build better solution requirements for SharePoint projects (or any other project for that matter). In this class, you will learn seriously fun ways to do work—seriously! Learn how to tap into true innovation and uncover hidden business requirements. What are you waiting for? Come to this class and learn how to put these tools into action! By attending this class, you will be able to: • Introduce new and field-tested concepts for creating a clear and compelling vision for SharePoint • Facilitate more-effective requirements-gathering sessions • Identify and avoid five problem patterns that plague many project teams • Hit the ground running with new templates that you can use to facilitate your own Innovation Games • Refine requirements down to measurable business value,

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Michelle Caldwell, PSM, SSGB

SP TechCon Triggering Cultural Metamorphisis

Michelle Caldwell, PSM, SSGB

Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this class, you will be able to: •Design your own organizational change-management strategy •Understand how to foster user adoption •Understand how to engage and build solution champions •Build a communication plan •Apply field-tested strategies in your organization

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Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this class, you will be able to: •Design your own organizational change-management strategy •Understand how to foster user adoption •Understand how to engage and build solution champions •Build a communication plan •Apply field-tested strategies in your organization

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Michelle Caldwell, PSM, SSGB

Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative. In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance. By attending this class, you will be able to: •Design your own organizational change-management strategy •Understand how to foster user adoption •Understand how to engage and build solution champions •Build a communication plan •Apply field-tested strategies in your organization

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