Problem solving is the process of working through the details of a problem, to arrive at a solution that may involve mathematical or systematic operations and can be a measure of an individual's critical thinking skills.
2. What does a "problem" mean?
oAn issue or situation that is considered unwelcome or harmful,
may prevent something from being achieved, and needs to be
dealt with and overcome.
oRoadblocks provide useful lessons to enhance mental strength.
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3. What does "problem solving"
mean?
oProblem solving: The process of working through
the details of a problem, to arrive at a solution that
may involve mathematical or systematic operations
and can be a measure of an individual's critical
thinking skills.
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4. Why "problem solving"?
oMost of what successful leaders do is solve
problems.
oBeing a problem solver at work becomes a
vital member of the team and organization.
oProblem solving enhances mental strength
and provides useful lessons for success.
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5. Why might the problem
not be solved?
oNot my problem.
oNot my fault.
oNot my responsibility.
oDifficult problems cannot be dealt with.
oSlow to take action.
oNot persistent in problem solving.
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7. The best tool for solving a
problem is the mind
Problem solving begins with clear, scientific and creative thinking
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8. Problem Solving Model - 6 Steps
Problem
Solving
Model
Define
the
problem
Analyze
the
problem
Find
possible
solutions
Choose
the best
solution
Apply the
solution
Evaluate
the
solution
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9. Problem Solving Tool
1 Defining the problem
2 Analysisthe problem
3 Finding possible solutions
4 Choosethe best solution
5 Implementation ofthe solution
6 Evaluationof the solution
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