SEOUL SAUSAGE
SOLSTICE ADVERTISING
CHALLENGE
OBJECTIVE
1. Create awareness for Big Papa
2. Become Southern California’s go-to food
truck for catering events and meal options
RESEARCH METHODS
1 Survey
2 In-depth Interview
5 Field Observations
Google
INDUSTRY RESEARCH
INDUSTRY RESEARCH: FACTS
● 20% of consumers have never heard of
food trucks.
● 33.3% of people aware of food trucks
have never purchased from one.
● 70% of non-users are hesitant to make a
purchase from a truck.
INDUSTRY RESEARCH: FACTS
● 73% of consumers
first are
introduced to
food trucks they
frequent by
seeing it on the
streets
INDUSTRY RESEARCH: FACTS
● Over 60% of consumers aged 18-44 were
willing to go food trucks (compared to 38
percent of 65 and older)
● Only 27% of lunch customers eat at food
trucks more than once a week.
● 70% of Dinner customers eat at food
trucks less than once a week.
INDUSTRY RESEARCH: FACTS
According to one study, the three
most important attributes of food
trucks are:
Quality
Value
Speed
INDUSTRY INSIGHT: SURVEY RESULTS
Three words that
come to mind when
you think of a food
truck...
FIELD OBSERVATION: COMPETITION
Consumers seek out
Kogi for regular
items that they
favor.
Weekly schedule
posted ahead of
time, so it is easy
for consumers to
find them.
Strategic about
locations.
Kogi has a strong fan
base that actively
seeks them out.
Drivers are friendly,
make eating a social
experience.
Gained popularity by
parking in unique
locations (example:
outside of a club at
2 am).
PRODUCT RESEARCH
Vegetarians always
expect little from
non-vegetarian-
centric restaurants
let’s be different
JENNIFER
Los Angelino vegetarian “foodie”
PRODUCT INSIGHT
● Creative clientele = creative foods
● Tasty items, but very heavy
o Los Angelenos are health conscious
o Provide lighter meal options
o Vegetarian sausage = lighter alternative,
reaches a wider consumer base
o Lighter options are essential for catering
CONSUMER RESEARCH
CONSUMER RESEARCH
We studied our consumers through a survey
distributed through various online
platforms, as well as 5 field observations:
o LA Live
o Meltdown Comics
o Seoul Sausage Breakfast on Sawtelle
o Seoul Sausage restaurant
o Kogi BBQ Lunch on Abbot Kinney, Venice
SURVEY RESULTS
Of our respondents:
● Only 25% have heard of Seoul Sausage
● However, of those who never heard of
the brand, 70% were interested in
trying it.
● 50% of respondents go to food trucks
less than once a month.
Would you
be willing to
follow Seoul
Sausage on
Social Media
to receive
daily food
truck
locations and
special
deals?
What
types of
social
media do
you use
on a daily
basis?
FIELD OBSERVATION: LA LIVE
● Low foot
traffic
● Hidden
location
● Did not reach
target market
FIELD OBSERVATION:
MELTDOWN COMICS
● Success!
● Reached
target market
o Creative
individuals
● Just
convenience?
FIELD OBSERVATION:
BREAKFAST ON SAWTELLE
● Differentiation
● Reaches target
market
● Next step →
branch out of
Sawtelle
CONSUMER INSIGHT
● Who is the Seoul Sausage
consumer?
o Demographics
 Age: 18-35
 Average income: $55-100k
 Location: Southern CA
o Psychographics
 Creative individuals!
 Adventurers, open to new things
 Heavy social media users
“We always love it when
we get word that our
potential clients are
fans of our work, or
heard great things about
our truck. If we can do the
same, for example,reach out
to Google, or KROQ or some
organization and let them
know how we think they’re
great and would love to
work with them, well
it just makes sense”
PAUL- EMPLOYEE W/ + SEOUL
MAIN IDEA
FEED YOUR CREATIVE SEOUL
OBJECTIVE 1
Create consumer awareness of Big Papa through
website, social media, and email marketing
CREATIVE 1: FEED YOUR SEOUL
EMAIL BLASTS:
Feed your Seoul.
(with the freshest)- for local fresh ingredients
Feed your Seoul.
(with knowledge)- for educational email blasts
Feed your Seoul.
(and your pockets)- for discounts/specials/promos
CREATIVE 1: EMAIL BLAST
MEDIA 1
Email Blasts- 1 per week
● MailChimp: can attain a free subscription or sign up for as
little as $10/mo
● Campaigner: Up to 1,000 emails for $20/mo.
● Constant Contact: Regular email plan starts at $20/mo. (from
0-500 contacts), $35/mo. (from 501-2500 contacts)
Email Acquisition
● Post on social media platforms about __% off on website pop up
● Truck/In Store- Fill out sheets for customers to leave email
o Incentive- email blasts with promotions & discount offers
MEDIA 1 cont’d
Social Media
● Twitter, Instagram, Facebook, SnapChat
o Giveaways
 Take a pic of food in front of Big Papa and upload (on Twitter
or IG) for chance to win a free meal
 Best meme uploaded on IG or Twitter with specific hashtags
wins a free meal
o Combating beliefs
 Post more pictures of inside of truck and food being prepared
on trucks
 Use social media platforms to highlight healthy ingredients
Website Updates
● Truck Scheduling
OBJECTIVE 2
Make Big Papa the go-to catering
option for Southern California’s
most innovative companies’ events
CREATIVE 2: EVENT
WHERE?
Park food truck near their workplace- The Reserve
WHO?
Surrounding companies
WHEN?
After work- around 5pm-7pm, mid July
HOW?
First 40 people of each company receive color coded
tickets
WHY?
Exposure & Catering connections
CREATIVE 2: EMAIL BLAST
CREATIVE 2: HANDOUT
SIDE 1
SIDE 2
MEDIA 2
Printing Costs for 250 print ads
Staples
● $279.99 (black and white)
● $300 (color)
Fedex Kinkos
● Full Page: $149.99 (color)
● Half Page: 79.99 (color)
**UPrinting
● Full Page: $175.88 (color)
● Half Page: $53.54 (color)
MEDIA 2 cont’d
Press Release Websites
● iReach
o Package 1: SearchReach (Get your message on iReach and Yahoo)
$129/release
o Package 2: WebReach (Add an image to your message and drive
even more traffic to your news) $299/release
o Package 3: WebReach Plus (Display your photo and message in
Times Square* and on websites) $399/ release
● Free Press Release
o Free with limited features
o Premium: $19/pr
o customized: $59/pr (all features)
CREATIVE 3
Although we might not have been able to target
and invite ALL of the companies we want to
partner with, we still want them to be able to
experience Seoul Sausage.
FOR FREE
CREATIVE 3: EMAIL BLAST
TOTAL COSTS
Creative 1: $120 Annual Cost
Creative 2: $191.33 Campaign Cost +
Food/Operational Costs
Creative 3: Food Sample Costs
PERFORMANCE METRICS
Creative 1: customer email capture
Creative 2: # of attendees
Creative 3: # of sample inquiries
SUMMARYEmail Marketing-
Customer Acquisition/Retention
Social Media/Website Updates-
Customer Retention
Scheduling on all platforms-
Customer Loyalty
Catering Event-
Brand Awareness
Vegetarian Options-
Wider Consumer Base
THANK YOU

Solstice

  • 1.
  • 2.
  • 3.
    OBJECTIVE 1. Create awarenessfor Big Papa 2. Become Southern California’s go-to food truck for catering events and meal options
  • 4.
    RESEARCH METHODS 1 Survey 2In-depth Interview 5 Field Observations Google
  • 5.
  • 6.
    INDUSTRY RESEARCH: FACTS ●20% of consumers have never heard of food trucks. ● 33.3% of people aware of food trucks have never purchased from one. ● 70% of non-users are hesitant to make a purchase from a truck.
  • 7.
    INDUSTRY RESEARCH: FACTS ●73% of consumers first are introduced to food trucks they frequent by seeing it on the streets
  • 8.
    INDUSTRY RESEARCH: FACTS ●Over 60% of consumers aged 18-44 were willing to go food trucks (compared to 38 percent of 65 and older) ● Only 27% of lunch customers eat at food trucks more than once a week. ● 70% of Dinner customers eat at food trucks less than once a week.
  • 9.
    INDUSTRY RESEARCH: FACTS Accordingto one study, the three most important attributes of food trucks are: Quality Value Speed
  • 10.
    INDUSTRY INSIGHT: SURVEYRESULTS Three words that come to mind when you think of a food truck...
  • 11.
    FIELD OBSERVATION: COMPETITION Consumersseek out Kogi for regular items that they favor. Weekly schedule posted ahead of time, so it is easy for consumers to find them. Strategic about locations. Kogi has a strong fan base that actively seeks them out. Drivers are friendly, make eating a social experience. Gained popularity by parking in unique locations (example: outside of a club at 2 am).
  • 12.
  • 13.
    Vegetarians always expect littlefrom non-vegetarian- centric restaurants let’s be different JENNIFER Los Angelino vegetarian “foodie”
  • 14.
    PRODUCT INSIGHT ● Creativeclientele = creative foods ● Tasty items, but very heavy o Los Angelenos are health conscious o Provide lighter meal options o Vegetarian sausage = lighter alternative, reaches a wider consumer base o Lighter options are essential for catering
  • 15.
  • 16.
    CONSUMER RESEARCH We studiedour consumers through a survey distributed through various online platforms, as well as 5 field observations: o LA Live o Meltdown Comics o Seoul Sausage Breakfast on Sawtelle o Seoul Sausage restaurant o Kogi BBQ Lunch on Abbot Kinney, Venice
  • 17.
    SURVEY RESULTS Of ourrespondents: ● Only 25% have heard of Seoul Sausage ● However, of those who never heard of the brand, 70% were interested in trying it. ● 50% of respondents go to food trucks less than once a month.
  • 18.
    Would you be willingto follow Seoul Sausage on Social Media to receive daily food truck locations and special deals?
  • 20.
    What types of social media do youuse on a daily basis?
  • 22.
    FIELD OBSERVATION: LALIVE ● Low foot traffic ● Hidden location ● Did not reach target market
  • 23.
    FIELD OBSERVATION: MELTDOWN COMICS ●Success! ● Reached target market o Creative individuals ● Just convenience?
  • 24.
    FIELD OBSERVATION: BREAKFAST ONSAWTELLE ● Differentiation ● Reaches target market ● Next step → branch out of Sawtelle
  • 25.
    CONSUMER INSIGHT ● Whois the Seoul Sausage consumer? o Demographics  Age: 18-35  Average income: $55-100k  Location: Southern CA o Psychographics  Creative individuals!  Adventurers, open to new things  Heavy social media users
  • 26.
    “We always loveit when we get word that our potential clients are fans of our work, or heard great things about our truck. If we can do the same, for example,reach out to Google, or KROQ or some organization and let them know how we think they’re great and would love to work with them, well it just makes sense” PAUL- EMPLOYEE W/ + SEOUL
  • 27.
    MAIN IDEA FEED YOURCREATIVE SEOUL
  • 28.
    OBJECTIVE 1 Create consumerawareness of Big Papa through website, social media, and email marketing
  • 29.
    CREATIVE 1: FEEDYOUR SEOUL EMAIL BLASTS: Feed your Seoul. (with the freshest)- for local fresh ingredients Feed your Seoul. (with knowledge)- for educational email blasts Feed your Seoul. (and your pockets)- for discounts/specials/promos
  • 30.
  • 31.
    MEDIA 1 Email Blasts-1 per week ● MailChimp: can attain a free subscription or sign up for as little as $10/mo ● Campaigner: Up to 1,000 emails for $20/mo. ● Constant Contact: Regular email plan starts at $20/mo. (from 0-500 contacts), $35/mo. (from 501-2500 contacts) Email Acquisition ● Post on social media platforms about __% off on website pop up ● Truck/In Store- Fill out sheets for customers to leave email o Incentive- email blasts with promotions & discount offers
  • 32.
    MEDIA 1 cont’d SocialMedia ● Twitter, Instagram, Facebook, SnapChat o Giveaways  Take a pic of food in front of Big Papa and upload (on Twitter or IG) for chance to win a free meal  Best meme uploaded on IG or Twitter with specific hashtags wins a free meal o Combating beliefs  Post more pictures of inside of truck and food being prepared on trucks  Use social media platforms to highlight healthy ingredients Website Updates ● Truck Scheduling
  • 33.
    OBJECTIVE 2 Make BigPapa the go-to catering option for Southern California’s most innovative companies’ events
  • 34.
    CREATIVE 2: EVENT WHERE? Parkfood truck near their workplace- The Reserve WHO? Surrounding companies WHEN? After work- around 5pm-7pm, mid July HOW? First 40 people of each company receive color coded tickets WHY? Exposure & Catering connections
  • 35.
  • 36.
  • 37.
    MEDIA 2 Printing Costsfor 250 print ads Staples ● $279.99 (black and white) ● $300 (color) Fedex Kinkos ● Full Page: $149.99 (color) ● Half Page: 79.99 (color) **UPrinting ● Full Page: $175.88 (color) ● Half Page: $53.54 (color)
  • 38.
    MEDIA 2 cont’d PressRelease Websites ● iReach o Package 1: SearchReach (Get your message on iReach and Yahoo) $129/release o Package 2: WebReach (Add an image to your message and drive even more traffic to your news) $299/release o Package 3: WebReach Plus (Display your photo and message in Times Square* and on websites) $399/ release ● Free Press Release o Free with limited features o Premium: $19/pr o customized: $59/pr (all features)
  • 39.
    CREATIVE 3 Although wemight not have been able to target and invite ALL of the companies we want to partner with, we still want them to be able to experience Seoul Sausage. FOR FREE
  • 40.
  • 41.
    TOTAL COSTS Creative 1:$120 Annual Cost Creative 2: $191.33 Campaign Cost + Food/Operational Costs Creative 3: Food Sample Costs
  • 42.
    PERFORMANCE METRICS Creative 1:customer email capture Creative 2: # of attendees Creative 3: # of sample inquiries
  • 43.
    SUMMARYEmail Marketing- Customer Acquisition/Retention SocialMedia/Website Updates- Customer Retention Scheduling on all platforms- Customer Loyalty Catering Event- Brand Awareness Vegetarian Options- Wider Consumer Base
  • 44.

Editor's Notes

  • #2 Carrie
  • #3 Make Big Papa a success- Carrie
  • #4 Carrie
  • #5 Carrie
  • #6 Carrie
  • #7 Technomic Innovation Report http://www.retailwire.com/discussion/15389/survey-says-food-trucks-here-for-the-long-haul
  • #8 The big insight here is that social media is more valuable in retaining customers, rather than bringing in new customers. National Restaurant Association (their survey had 1000 people, to give you an idea of how small our survey really is) www.google.com/url?q=http%3A%2F%2Fwww.restaurant.org%2FNews-Research%2FNews%2FFood-trucks-gaining-momentum%2C-new-research-finds&sa=D&sntz=1&usg=AFQjCNFEM7c8LR0aqOarKjR1dgI61OyIgA
  • #9 Intuit http://network.intuit.com/wp-content/uploads/2012/12/Intuit-Food-Trucks-Report.pdf
  • #12 Carrie: start by saying how we took these industry insights and used them to study the inner workings of Kogi -- SS’s main competitor
  • #28 Through all of these insights, our main idea for our creative campaigns is to feed your creative seoul
  • #30 creative campaign headline will be feed your seoul: Feed your seoul with knowledge to personalize the brand
  • #31 We did a star wars based theme because we are targeting that young creative individual who has obviously seen the star wars saga.
  • #35 Businesses at the reserve: TMZ, Microsoft Corp., Sony Playstation, Verizon Communications, Team One, Facebook, Yahoo (fall 2015)
  • #39 This would be for creative 2,
  • #40 handout
  • #41 Email blast
  • #43 make sure to note that we would be giving
  • #44 Summary of our recommendations
  • #45 Summary of our recommendations