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COLLABORATING AND MARKETING
Web 2.0 Style
QUESTIONS?
COLLABORATION BASICS
COLLABORATION ISSUES
COLLABORATION
PLATFORMS
COLLABORATION PLATFORMS
 Web 2.0 Platforms
 Already known, learning curve is shallow
 Web accessible
 Free
 Ning lessons
 Inconsistent features
 Fiddly
 Don’t spend more time setting up the platform than
you will spend working on the project!
QUESTIONS?
COLLABORATION PLATFORMS
 Web 2.0 Project Management
COLLABORATION PLATFORMS
COLLABORATION WITH PATRONS
COLLABORATION WITH PATRONS PT. 2
 Questions (Facebook “descriptive words
about the library, Twitter “how do you use
your library)
 Harvard’s Library Labs -
http://chronicle.com/blogs/wiredcampus/librar
y-labs-turn-to-their-patrons-for-project-
ideas/27111
COLLABORATION WITH PATRONS PT. 3
 Trolls and complaints
 Moderate trolls
 Deal with complaints
 Policies
COLLABORATION WITH COMMUNITY
ORGANIZATIONS
 Flickr, YouTube, Dropbox – all ways to
connect and share content
 Shared Blogs, Facebook pages, Calendars
KEEPING UP
WITH THE
TECHNOLOGY
QUESTIONS?
MARKETING 2.0
TRADITIONAL MARKETING
MARKETING 2.0 BASICS
 From
http://www.infotoday.com/mls/mar07/Ficht
er.shtml
 Learn
 Create a plan
 Participate
 Be remarkable
 Help content travel
 Be part of the multimedia wave
 Monitor engagement and learn as you go
MARKETING CONSIDERATIONS
 Targeted content
 Events to Twitter
 New Materials to Facebook
 Etc.
 Automate for convenience, but don’t lose the
personal touch
 Post non-auto posts occasionally!
 Be human
QUESTIONS?
MARKETING WITH SOCIAL MEDIA
 RSS
 Use and manipulate content
 Filter (Yahoo! Pipes)
 Twitter
 Twitterfeed – send RSS from calendar, blog, etc. to
Twitter automatically (categories?)
 FriendFeed
 Pull RSS from all of your social sites (Twitter, Flickr,
etc.) into one interface
 Make the “badge” available to other orgs
 Filter if necessary!
MARKETING METRICS
GO OUTSIDE THE LIBRARY BOX
 I’m not a marketer – learn from someone
who is!
 Lots of great marketing blogs that don’t deal
with libraries
 Chrisbrogan.com
 www.toprankblog.com
 adage.com/power150
QUESTIONS?
CREDITS
 Collaboration 2.0 Pic – Cliff Landis
 Collaboration Cartoon – Hiking Artist.com
 Collaboration Gen Y – Illinois Springfield
 Collaboration with Patrons – cindiann
 Collaboration Project Management –
Generationbass.com
 Collaboration GTD – hawkexpress
 Marketing Milk – drinksmachine
 Marketing Metrics - DrJohnBullas

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Social software presentation_hastings

Editor's Notes

  1. Poll – 1:30
  2. Questions about reading from my LTR?
  3. Collaboration tools ≠ Collaborative workplace Collaborative attitudes Share the love (and the credit) Work with folks outside of your department Work with patrons and community organizations Create value with coworkers
  4. Gen Y (born between 1982-1994) not using Web 2.0 tools to support learning & collaboration (http://www.timeshighereducation.co.uk/story.asp?sectioncode=26&storycode=408942&c=1)
  5. Standardize (for each project, at least) Consider learning curve Consider features Consider access (Coworkers can’t access Facebook from work? Don’t use it!!) Consider mobile issues (is it easily used from iPhone/iPad? Is that a concern with your coworkers?)
  6. Google Docs/Calendar Facebook, FriendFeed, Twitter, Tumblr Delicious Wikis Blogs Flickr, YouTube
  7. Newer than my report… Contain groupware features & social networking features Can be hooked into social networks Not necessarily free Project Management 2.0 = Collaboration Basecamp Nirvana
  8. Web 2.0 GTD Getting Things Done – David Allen Not intended to be collaborative Works well with collaborative teams, though Nozbe (not cheap!!) Remember The Milk (not as functional!!) Evernote (free, pretty functional!!)
  9. Provide ways for patrons to contribute content Publicize tags for Flickr and YouTube Open a Dropbox folder for file transfers
  10. Areas of interest (you can’t stay on top of it all) Smart friending Personal Learning Networks
  11. Press Releases Advertisements Flyers Brochures Bookmarks …
  12. How do I know my efforts are working? Analytics Google Analytics Twitter/Tumbler/FriendFeed Facebook Insights Metrics – page views, comments, retweets… Comment issues Offline marketing surveys – front desk comments, ask people at programs where they heard about it, circ stats for featured books, etc. Selling the use of your time for this effort