The document discusses how regional living labs can help regions engage with the Future Internet Public Private Partnership (FI PPP) to promote innovation. It outlines some of the challenges facing regions and how living labs provide solutions through user-driven open innovation. Regional living labs can help regions address issues of concern, develop smart specialization strategies, and create benefits such as fostering open innovation, increasing R&D investment, and engaging stakeholders in technology development. The document encourages regions to use living labs to participate in the FI PPP and unlock their innovation potential.
This document outlines a multi-agent framework for coordinating intelligent assistive technologies. It discusses the challenges of an aging population and the welfare system. Modern technologies like service robots and location tracking systems can help support elderly care. An experiment used two vacuum cleaning robots and a location system to navigate a room, avoiding collisions and creating a map. While initial results were promising, more development is still needed to fully realize this coordination of assistive technologies through a multi-agent system.
CONTEXT-BASED BARRIER NOTIFICATION SERVICE TOWARD OUTDOOR SUPPORT FOR THE ELD...ijcsit
This document summarizes a proposed context-based mobile service that notifies elderly users of barriers in outdoor environments. The service collects barrier information through user participation and filters notifications based on individual user contexts. An experiment was conducted in Tokyo to test the usability and accuracy of the information filtering. Notifications are provided to users via mobile phones equipped with GPS when they are near registered barriers or useful information. The goal is to promote social participation by lowering anxiety for elderly users when outdoors.
The document discusses learning how to program and operate a robot, including using remote controls and motors to create a soccer robot. The author details steps taken in a robotics course to learn programming and building skills that could enable creating more advanced robots in the future.
Human-Robot Interaction | Field Tests: Observing People´s ReactionMaria Vircikova
Experiments with Social Robots in the Wild.
Summary of the 2nd chapter of the Book by Takayuki Kanda & Hiroshi Ishiguro “Human-Robot Interaction for Social Robotics.
HRI 2010 — Young Pioneers Workshop — The Haptic Creature Project: Social Huma...Steve Yohanan
The Haptic Creature Project: Social Human-Robot Interaction through Affective Touch. Presented at the Young Pioneers Workshop at HRI '10: The 5th ACM/IEEE International Conference on Human-Robot Interaction. Osaka, Japan; March 2-5 2010. More info at http://yohanan.org/steve/projects/haptic-creature/.
Natural Language in Human-Robot InteractionSeokhwan Kim
The document provides an overview of natural language in human-robot interaction. It discusses how natural language and speech are important for enabling complex tasks and collaborative work between humans and robots. Developing robots that can understand and generate natural language requires techniques from various fields including linguistics, computer science, psychology and more. Human-robot interaction poses unique challenges compared to human-human interaction, as robots have limitations in intelligence, multimodal capabilities and how "human-like" they can behave.
This document describes a human-robot interaction system based on gesture identification. The system uses an accelerometer worn on the hand to detect gestures and transmit the gesture data wirelessly via Zigbee to a PIC microcontroller. The microcontroller then directs a three-wheeled robot to mirror the detected gestures by moving in accordance. The system aims to allow intuitive control of a robot through natural hand gestures without any specialized training.
The document discusses how regional living labs can help regions engage with the Future Internet Public Private Partnership (FI PPP) to promote innovation. It outlines some of the challenges facing regions and how living labs provide solutions through user-driven open innovation. Regional living labs can help regions address issues of concern, develop smart specialization strategies, and create benefits such as fostering open innovation, increasing R&D investment, and engaging stakeholders in technology development. The document encourages regions to use living labs to participate in the FI PPP and unlock their innovation potential.
This document outlines a multi-agent framework for coordinating intelligent assistive technologies. It discusses the challenges of an aging population and the welfare system. Modern technologies like service robots and location tracking systems can help support elderly care. An experiment used two vacuum cleaning robots and a location system to navigate a room, avoiding collisions and creating a map. While initial results were promising, more development is still needed to fully realize this coordination of assistive technologies through a multi-agent system.
CONTEXT-BASED BARRIER NOTIFICATION SERVICE TOWARD OUTDOOR SUPPORT FOR THE ELD...ijcsit
This document summarizes a proposed context-based mobile service that notifies elderly users of barriers in outdoor environments. The service collects barrier information through user participation and filters notifications based on individual user contexts. An experiment was conducted in Tokyo to test the usability and accuracy of the information filtering. Notifications are provided to users via mobile phones equipped with GPS when they are near registered barriers or useful information. The goal is to promote social participation by lowering anxiety for elderly users when outdoors.
The document discusses learning how to program and operate a robot, including using remote controls and motors to create a soccer robot. The author details steps taken in a robotics course to learn programming and building skills that could enable creating more advanced robots in the future.
Human-Robot Interaction | Field Tests: Observing People´s ReactionMaria Vircikova
Experiments with Social Robots in the Wild.
Summary of the 2nd chapter of the Book by Takayuki Kanda & Hiroshi Ishiguro “Human-Robot Interaction for Social Robotics.
HRI 2010 — Young Pioneers Workshop — The Haptic Creature Project: Social Huma...Steve Yohanan
The Haptic Creature Project: Social Human-Robot Interaction through Affective Touch. Presented at the Young Pioneers Workshop at HRI '10: The 5th ACM/IEEE International Conference on Human-Robot Interaction. Osaka, Japan; March 2-5 2010. More info at http://yohanan.org/steve/projects/haptic-creature/.
Natural Language in Human-Robot InteractionSeokhwan Kim
The document provides an overview of natural language in human-robot interaction. It discusses how natural language and speech are important for enabling complex tasks and collaborative work between humans and robots. Developing robots that can understand and generate natural language requires techniques from various fields including linguistics, computer science, psychology and more. Human-robot interaction poses unique challenges compared to human-human interaction, as robots have limitations in intelligence, multimodal capabilities and how "human-like" they can behave.
This document describes a human-robot interaction system based on gesture identification. The system uses an accelerometer worn on the hand to detect gestures and transmit the gesture data wirelessly via Zigbee to a PIC microcontroller. The microcontroller then directs a three-wheeled robot to mirror the detected gestures by moving in accordance. The system aims to allow intuitive control of a robot through natural hand gestures without any specialized training.
Look through the projects submitted by ENoLL members, choose the one you like best and give your vote: http://bit.ly/2mxoi89
Read through longer descriptions of projects: http://bit.ly/2m0dDjb
Presentation includes illustrative scenarios where citizens interact wtih AI systems and then goes on to talk about what knowledge, skills and attitudes are needed to use digital technologies in a safe, responsible and critical way.
The MOBISERV project developed an integrated intelligent home environment system to provide health, nutrition, and mobility services for older adults. The system included a robot, smart home automation and communication unit, smart garments for monitoring vital signs, and optical recognition. It was tested in homes and care facilities in several European countries. The results showed good system integration and functionality but also issues with voice recognition, complex situation interpretation, and safety that require further work.
The MOBISERV project developed an integrated intelligent home system to provide health, nutrition, and mobility services for older adults. The system included a robot, smart home automation, sensors in a smart garment, and communication with medical experts and caregivers. Extensive user research was conducted to develop the system requirements. The final prototype was tested with older adults, caregivers, and medical professionals. While acceptance of the technologies was good, the testing revealed issues with voice recognition, complex situation interpretation, and safety that require further work.
The document discusses the benefits of Internet of Things (IoT) technology for the Muslim world. It describes how connecting physical assets through sensors can help monitor things like health, transportation, and resource usage. The data collected from these connected devices and sensors can provide insights and optimization opportunities. New business models are emerging around monetizing sensor data through "Sensing as a Service" where data is licensed to applications and organizations. The document advocates for building an IoT ecosystem in Malaysia as a testbed for connecting infrastructure and developing smart city applications.
Chapter 7 introductiion to artificial in.pptxYawkalAddis
This document provides an outline for a chapter on robotic sensing and manipulation. It introduces the topics of sensing, manipulation, human-robot interaction, navigation and path planning, and autonomous robotic systems. Sensing allows robots to detect their environment using sensors like cameras and touch sensors. Manipulation enables robots to move and control objects using mechanisms like grippers. The chapter also presents a case study on Spot, a quadruped robot that can navigate terrain and has applications in inspection and search and rescue.
The document describes the EU Project Networking Session 2015 that was held on June 3rd 2015 in Portoroz, Slovenia. The session provided an opportunity for EU projects to connect, discuss their research, and identify opportunities for collaboration. The session included one minute "madness presentations" from various projects, a poster session to showcase projects, and thematic tables to facilitate discussions. The purpose was to enable knowledge sharing, technology transfer, and potential future collaborations between EU projects.
Hotspot Based Mobile Web Communication and CooperationIHM'10
This document proposes a new approach to mobile web and location-based services (LBS) for communication and collaboration using physical hotspots. It describes 8 basic communication situations involving interactions between actors and servers at both the global and local hotspot level. A case study examines using a bus shelter hotspot for contextual transportation information and social collaboration in the local community. The hotspot would provide services like transportation updates, special requests, ridesharing, and neighborhood information exchange. Future work involves prototypes and studies to evaluate the utility, usability and acceptability of the hotspot approach.
Citizen Monitoring for Waste Management Services in MaputoJean Barroca
Through a 2014 Innovation Grant the World Bank developed the beta-version of a software platform known as Ntxuva that provides visualizations and statistics from citizen provided information about urban services.
Ntxuva will be piloted in early 2015. Reports tailored to stakeholder needs and preferences will be provided to municipal service managers and governing officials, to firms providing SWM services, and to citizens and civil society organizations. Scale-up and roll-out are planned for 2015-16.
This presentation shows the current project status and the pilot plans for 2015.
European perspectives on economic social and demographic challenges - Markku ...CARER+ Project
Smart Homecare - CARER+ Final Conference, Paris, 27th March 2015
Markku Markkula
President of the European Committee of the Regions (CoR)
CoR Guidelines about Active Healthy Ageing
Beyond the screen - UX research methods for novel technologySwetha Sethu-Jones
A tutorial presentation at UX Cambridge 2015 on user experience research methods for novel technology. For example, wearables, Internet of Things (IoT), smart cities, and more. Includes case studies from others of implementing a UCD approach with research and prototyping when building novel technology concepts.
The document discusses the need for smart cities to become more ambient assisted and inclusive of all citizens, especially those with disabilities or who are elderly. It proposes several technologies and projects aimed at overcoming physical and digital barriers to enable accessible navigation and use of city services. Finally, it argues that citizen participation through mobile apps can help enrich cities' open data and make them truly smart and user-centric.
inLab FIB is an innovation and research lab of the Barcelona School of Informatics at the Universitat Politècnica de Catalunya that has over 30 years of experience developing applications using ICT technologies. The lab collaborates on research projects and provides customized solutions for various industries and organizations. It focuses on areas like modeling, smart cities, mobile apps, data analysis, and IT services. Recent projects include simulations of energy consumption optimization, dynamic ridesharing apps, and augmented reality museum tours.
Iemiot tipoftheicebergver1-140826100738-phpapp01Kristin Russell
The document discusses the growing field of the Internet of Things (IOT). It provides a brief history of IOT, noting that the number of connected devices is expected to exceed 50 billion by 2020, surpassing the world's population. The document outlines several potential applications and economic benefits of IOT, such as smart buildings, smart parking, and water management. It also discusses new business models and issues around data privacy that IOT presents. Overall, the document presents IOT as an emerging technology that has massive potential to create new value through the connection and analysis of data from billions of devices.
The document summarizes the ELLIOT project, which aims to develop an experiential Internet of Things platform involving users. The project will study the impact of IoT through open innovation and living labs. It will explore user co-creation techniques, and experiment with three use cases in logistics, well-being, and environment across three European living labs. The results will be disseminated through the living labs networks and multipliers to support wider adoption of IoT.
OASIS = Open architecture for Accessible Services Integration and Standardization -www.oasis-project.eu; funded under 7thFramework Programme;
- Started: 1 January 2008 –End: 31 December 2011
- Collaborative Project that introduces an innovative, ontology-driven, Open Reference Architectureand System, through which 12 different types of services are connected with the OASIS System for the benefit of the elderly, covering user needs and wants in terms of:
* Independent Living Applications;
* Autonomous Mobility;
* Smart Workplaces Applications.
iThings-2012, Besançon, France, 20 November, 2012Charith Perera
Charith Perera, Arkady Zaslavsky, Peter Christen, Dimitrios Georgakopoulos, CA4IOT: Context Awareness for Internet of Things, Proceedings of the IEEE International Conference on Green Computing and Communications, Conference on Internet of Things, and Conference on Cyber, Physical and Social Computing (iThings/CPSCom/GreenCom), Besancon, France, November, 2012
Adaptive Ambient Intelligence and Smart EnvironmentsAhmad Lotfi
Ambient Intelligence is an emerging discipline that brings intelligence to our living environments, makes those environments sensitive to us, and adapt according to the user’s needs. By enriching an environment with appropriate sensors and interconnected devices, the environment would be able to sense changes and support decisions that benefit the users of that environment. Such smart environments could help to reduce the energy consumption, increase user’s comfort, improve security and productivity, etc. One specific area of interest is the application of ambient intelligence in Ambient Assisted Living, where the home environment provides assistance with daily living activities for people with disabilities. In my presentation, I will provide a review of the technologies and environments that comprises ambient intelligence, as well as how changes in the environment are reflected in the overall design of an adaptive ambient intelligence environment.
Technology and Disability 24 (2012) 303–311 303DOI 10.3233T.docxmattinsonjanel
Technology and Disability 24 (2012) 303–311 303
DOI 10.3233/TAD-120361
IOS Press
Service robots in elderly care at home: Users’
needs and perceptions as a basis for concept
development
Lucia Piginia,∗, David Facalb, Lorenzo Blasic and Renzo Andricha
aFondazione Don Carlo Gnocchi Onlus, Milano, Italy
bFundación Instituto Gerontológico Matia – INGEMA, San Sebastian, Spain
cHewlett-Packard Italiana S.r.l., Milano, Italy
Abstract. Background: Service robots may offer an innovative assistive solution to improve the quality of life of frail elderly
people, by assisting them in specific situations identified as relevant to maintain independence.
Objective: This paper describes the results of a qualitative and quantitative research based on a user-centered methodology carried
out within the EU-funded project “Multi-Role Shadow Robotic System for Independent Living” (SRS), aiming to generate user
requirements and realistic usage scenarios maximizing the alignment with users’ needs, perceptions, feelings and rights.
Methods: A qualitative and quantitative research – based on focus groups (59 participants) and questionnaires (129 respondents) –
was carried out in three countries: Italy, Spain and Germany. The survey involved prospective end-users (elderly people and
family members who care for them), caregivers, and geriatric experts.
Results: Results show that despite elderly people encounter difficulties in many activities of daily life, a semi-autonomous
remotely-controlled and self-learning service robot has been judged an interesting solution only in some circumstances. Moni-
toring and managing emergency situations, helping with reaching, fetching and carrying objects that are too heavy or positioned
in unreachable places: these are tasks for which robotic support has been widely accepted, while tasks involving direct physical
contact between the person and the robot are not appreciated instead. Relatives of the elderly could act as remote operators;
however, family psychological burden and time restrictions should be considered too.
Conclusions: A tele-operated robotic system may be of help for frail elderly people. In certain cases this solution may be effective
only in conjunction with a 24-hour professional Service Centre able to manage tele-operation when relatives are not available.
This survey adds further tokens of knowledge to previous literature studies on this subject; it compares the potential users’ and the
professionals’ views; it helps identifying potentially successful applications of tele-operated robots in the care of elderly people
living at home. The results obtained by the present study, generated specific requirements and the first versions of concrete usage
scenarios, enabling designers and technologists to start with a first development phase of the SRS concept.
Keywords: Service robots, tele-operation, elderly people, caregivers, user requirements, user centered design
1. Introduction
Several robotic research proje ...
Large Techno Social Systems (LTSS) involve leveraging technological advancements and digital platforms to improve access to essential services, enhance quality of life, and ensure social inclusivity. In LTSS, people cannot be mere users of networked technologies and services designed for optimization purposes. Their behaviour should become one of the key levers for designing technologies turning them into real “Smart citizens” that teach their surrounding environment (and embedded devices) but learn reciprocally from it. LTSS can be realized by promoting smart communities which leverage technology, data, and innovation to improve the quality of life for its residents, enhance sustainability, and optimize the use of resources. Human-centric technology can empower citizens to actively engage in societal decision-making processes, participate in deliberative systems, and contribute to societal welfare. On the other hand, technological advancements, including data analytics and artificial intelligence, can inform evidence-based policymaking and planning processes. Indeed, digital technologies have the potential to influence human behaviour change by providing information, personalized feedback, social support, targeted interventions, and opportunities for learning. This work explores two approaches to realize LTSS driven smart communities that leverage digital technologies to achieve a higher collaboration and reciprocal learning between machines and people. On one hand, co-production in smart communities promotes behaviour change by empowering citizens in the co-design and co-delivery process, designing user-centric solutions, leveraging local knowledge, fostering collaboration, and facilitating capacity building. On the other hand, Citizen Science can inspire and enable behaviour change that leads to more sustainable, responsible, and community-oriented actions by promoting awareness, empowering individuals, and facilitating collaboration.
EIP-AHA: Towards Platform InteroperabilityAALForum
The document summarizes two sessions from an EIP-AHA meeting focused on platform interoperability. The first session presented requirements from various organizations, including a need for unified IoT services across homes, open service platforms, and interoperability profiles. The second session featured presentations on different platforms and architectures, including Allseen, OneM2M, FIWARE, and universAAL. Discussions addressed issues like scalability, liability, quality of service, and privacy. Participants agreed more work is needed on semantic and platform interoperability, and that continued discussions could help progress these issues in the context of future IoT initiatives.
Look through the projects submitted by ENoLL members, choose the one you like best and give your vote: http://bit.ly/2mxoi89
Read through longer descriptions of projects: http://bit.ly/2m0dDjb
Presentation includes illustrative scenarios where citizens interact wtih AI systems and then goes on to talk about what knowledge, skills and attitudes are needed to use digital technologies in a safe, responsible and critical way.
The MOBISERV project developed an integrated intelligent home environment system to provide health, nutrition, and mobility services for older adults. The system included a robot, smart home automation and communication unit, smart garments for monitoring vital signs, and optical recognition. It was tested in homes and care facilities in several European countries. The results showed good system integration and functionality but also issues with voice recognition, complex situation interpretation, and safety that require further work.
The MOBISERV project developed an integrated intelligent home system to provide health, nutrition, and mobility services for older adults. The system included a robot, smart home automation, sensors in a smart garment, and communication with medical experts and caregivers. Extensive user research was conducted to develop the system requirements. The final prototype was tested with older adults, caregivers, and medical professionals. While acceptance of the technologies was good, the testing revealed issues with voice recognition, complex situation interpretation, and safety that require further work.
The document discusses the benefits of Internet of Things (IoT) technology for the Muslim world. It describes how connecting physical assets through sensors can help monitor things like health, transportation, and resource usage. The data collected from these connected devices and sensors can provide insights and optimization opportunities. New business models are emerging around monetizing sensor data through "Sensing as a Service" where data is licensed to applications and organizations. The document advocates for building an IoT ecosystem in Malaysia as a testbed for connecting infrastructure and developing smart city applications.
Chapter 7 introductiion to artificial in.pptxYawkalAddis
This document provides an outline for a chapter on robotic sensing and manipulation. It introduces the topics of sensing, manipulation, human-robot interaction, navigation and path planning, and autonomous robotic systems. Sensing allows robots to detect their environment using sensors like cameras and touch sensors. Manipulation enables robots to move and control objects using mechanisms like grippers. The chapter also presents a case study on Spot, a quadruped robot that can navigate terrain and has applications in inspection and search and rescue.
The document describes the EU Project Networking Session 2015 that was held on June 3rd 2015 in Portoroz, Slovenia. The session provided an opportunity for EU projects to connect, discuss their research, and identify opportunities for collaboration. The session included one minute "madness presentations" from various projects, a poster session to showcase projects, and thematic tables to facilitate discussions. The purpose was to enable knowledge sharing, technology transfer, and potential future collaborations between EU projects.
Hotspot Based Mobile Web Communication and CooperationIHM'10
This document proposes a new approach to mobile web and location-based services (LBS) for communication and collaboration using physical hotspots. It describes 8 basic communication situations involving interactions between actors and servers at both the global and local hotspot level. A case study examines using a bus shelter hotspot for contextual transportation information and social collaboration in the local community. The hotspot would provide services like transportation updates, special requests, ridesharing, and neighborhood information exchange. Future work involves prototypes and studies to evaluate the utility, usability and acceptability of the hotspot approach.
Citizen Monitoring for Waste Management Services in MaputoJean Barroca
Through a 2014 Innovation Grant the World Bank developed the beta-version of a software platform known as Ntxuva that provides visualizations and statistics from citizen provided information about urban services.
Ntxuva will be piloted in early 2015. Reports tailored to stakeholder needs and preferences will be provided to municipal service managers and governing officials, to firms providing SWM services, and to citizens and civil society organizations. Scale-up and roll-out are planned for 2015-16.
This presentation shows the current project status and the pilot plans for 2015.
European perspectives on economic social and demographic challenges - Markku ...CARER+ Project
Smart Homecare - CARER+ Final Conference, Paris, 27th March 2015
Markku Markkula
President of the European Committee of the Regions (CoR)
CoR Guidelines about Active Healthy Ageing
Beyond the screen - UX research methods for novel technologySwetha Sethu-Jones
A tutorial presentation at UX Cambridge 2015 on user experience research methods for novel technology. For example, wearables, Internet of Things (IoT), smart cities, and more. Includes case studies from others of implementing a UCD approach with research and prototyping when building novel technology concepts.
The document discusses the need for smart cities to become more ambient assisted and inclusive of all citizens, especially those with disabilities or who are elderly. It proposes several technologies and projects aimed at overcoming physical and digital barriers to enable accessible navigation and use of city services. Finally, it argues that citizen participation through mobile apps can help enrich cities' open data and make them truly smart and user-centric.
inLab FIB is an innovation and research lab of the Barcelona School of Informatics at the Universitat Politècnica de Catalunya that has over 30 years of experience developing applications using ICT technologies. The lab collaborates on research projects and provides customized solutions for various industries and organizations. It focuses on areas like modeling, smart cities, mobile apps, data analysis, and IT services. Recent projects include simulations of energy consumption optimization, dynamic ridesharing apps, and augmented reality museum tours.
Iemiot tipoftheicebergver1-140826100738-phpapp01Kristin Russell
The document discusses the growing field of the Internet of Things (IOT). It provides a brief history of IOT, noting that the number of connected devices is expected to exceed 50 billion by 2020, surpassing the world's population. The document outlines several potential applications and economic benefits of IOT, such as smart buildings, smart parking, and water management. It also discusses new business models and issues around data privacy that IOT presents. Overall, the document presents IOT as an emerging technology that has massive potential to create new value through the connection and analysis of data from billions of devices.
The document summarizes the ELLIOT project, which aims to develop an experiential Internet of Things platform involving users. The project will study the impact of IoT through open innovation and living labs. It will explore user co-creation techniques, and experiment with three use cases in logistics, well-being, and environment across three European living labs. The results will be disseminated through the living labs networks and multipliers to support wider adoption of IoT.
OASIS = Open architecture for Accessible Services Integration and Standardization -www.oasis-project.eu; funded under 7thFramework Programme;
- Started: 1 January 2008 –End: 31 December 2011
- Collaborative Project that introduces an innovative, ontology-driven, Open Reference Architectureand System, through which 12 different types of services are connected with the OASIS System for the benefit of the elderly, covering user needs and wants in terms of:
* Independent Living Applications;
* Autonomous Mobility;
* Smart Workplaces Applications.
iThings-2012, Besançon, France, 20 November, 2012Charith Perera
Charith Perera, Arkady Zaslavsky, Peter Christen, Dimitrios Georgakopoulos, CA4IOT: Context Awareness for Internet of Things, Proceedings of the IEEE International Conference on Green Computing and Communications, Conference on Internet of Things, and Conference on Cyber, Physical and Social Computing (iThings/CPSCom/GreenCom), Besancon, France, November, 2012
Adaptive Ambient Intelligence and Smart EnvironmentsAhmad Lotfi
Ambient Intelligence is an emerging discipline that brings intelligence to our living environments, makes those environments sensitive to us, and adapt according to the user’s needs. By enriching an environment with appropriate sensors and interconnected devices, the environment would be able to sense changes and support decisions that benefit the users of that environment. Such smart environments could help to reduce the energy consumption, increase user’s comfort, improve security and productivity, etc. One specific area of interest is the application of ambient intelligence in Ambient Assisted Living, where the home environment provides assistance with daily living activities for people with disabilities. In my presentation, I will provide a review of the technologies and environments that comprises ambient intelligence, as well as how changes in the environment are reflected in the overall design of an adaptive ambient intelligence environment.
Technology and Disability 24 (2012) 303–311 303DOI 10.3233T.docxmattinsonjanel
Technology and Disability 24 (2012) 303–311 303
DOI 10.3233/TAD-120361
IOS Press
Service robots in elderly care at home: Users’
needs and perceptions as a basis for concept
development
Lucia Piginia,∗, David Facalb, Lorenzo Blasic and Renzo Andricha
aFondazione Don Carlo Gnocchi Onlus, Milano, Italy
bFundación Instituto Gerontológico Matia – INGEMA, San Sebastian, Spain
cHewlett-Packard Italiana S.r.l., Milano, Italy
Abstract. Background: Service robots may offer an innovative assistive solution to improve the quality of life of frail elderly
people, by assisting them in specific situations identified as relevant to maintain independence.
Objective: This paper describes the results of a qualitative and quantitative research based on a user-centered methodology carried
out within the EU-funded project “Multi-Role Shadow Robotic System for Independent Living” (SRS), aiming to generate user
requirements and realistic usage scenarios maximizing the alignment with users’ needs, perceptions, feelings and rights.
Methods: A qualitative and quantitative research – based on focus groups (59 participants) and questionnaires (129 respondents) –
was carried out in three countries: Italy, Spain and Germany. The survey involved prospective end-users (elderly people and
family members who care for them), caregivers, and geriatric experts.
Results: Results show that despite elderly people encounter difficulties in many activities of daily life, a semi-autonomous
remotely-controlled and self-learning service robot has been judged an interesting solution only in some circumstances. Moni-
toring and managing emergency situations, helping with reaching, fetching and carrying objects that are too heavy or positioned
in unreachable places: these are tasks for which robotic support has been widely accepted, while tasks involving direct physical
contact between the person and the robot are not appreciated instead. Relatives of the elderly could act as remote operators;
however, family psychological burden and time restrictions should be considered too.
Conclusions: A tele-operated robotic system may be of help for frail elderly people. In certain cases this solution may be effective
only in conjunction with a 24-hour professional Service Centre able to manage tele-operation when relatives are not available.
This survey adds further tokens of knowledge to previous literature studies on this subject; it compares the potential users’ and the
professionals’ views; it helps identifying potentially successful applications of tele-operated robots in the care of elderly people
living at home. The results obtained by the present study, generated specific requirements and the first versions of concrete usage
scenarios, enabling designers and technologists to start with a first development phase of the SRS concept.
Keywords: Service robots, tele-operation, elderly people, caregivers, user requirements, user centered design
1. Introduction
Several robotic research proje ...
Large Techno Social Systems (LTSS) involve leveraging technological advancements and digital platforms to improve access to essential services, enhance quality of life, and ensure social inclusivity. In LTSS, people cannot be mere users of networked technologies and services designed for optimization purposes. Their behaviour should become one of the key levers for designing technologies turning them into real “Smart citizens” that teach their surrounding environment (and embedded devices) but learn reciprocally from it. LTSS can be realized by promoting smart communities which leverage technology, data, and innovation to improve the quality of life for its residents, enhance sustainability, and optimize the use of resources. Human-centric technology can empower citizens to actively engage in societal decision-making processes, participate in deliberative systems, and contribute to societal welfare. On the other hand, technological advancements, including data analytics and artificial intelligence, can inform evidence-based policymaking and planning processes. Indeed, digital technologies have the potential to influence human behaviour change by providing information, personalized feedback, social support, targeted interventions, and opportunities for learning. This work explores two approaches to realize LTSS driven smart communities that leverage digital technologies to achieve a higher collaboration and reciprocal learning between machines and people. On one hand, co-production in smart communities promotes behaviour change by empowering citizens in the co-design and co-delivery process, designing user-centric solutions, leveraging local knowledge, fostering collaboration, and facilitating capacity building. On the other hand, Citizen Science can inspire and enable behaviour change that leads to more sustainable, responsible, and community-oriented actions by promoting awareness, empowering individuals, and facilitating collaboration.
Similar to Social networks and ict based services in robotic systems (the social robot solution) (20)
EIP-AHA: Towards Platform InteroperabilityAALForum
The document summarizes two sessions from an EIP-AHA meeting focused on platform interoperability. The first session presented requirements from various organizations, including a need for unified IoT services across homes, open service platforms, and interoperability profiles. The second session featured presentations on different platforms and architectures, including Allseen, OneM2M, FIWARE, and universAAL. Discussions addressed issues like scalability, liability, quality of service, and privacy. Participants agreed more work is needed on semantic and platform interoperability, and that continued discussions could help progress these issues in the context of future IoT initiatives.
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- Middelpunt is a holiday care center in Belgium that provides accommodation and care assistance for people with disabilities. It aims to be a hotel run by and for people with disabilities.
- The 44 room facility cost €7.2 million to build and provides family rooms, rooms for groups, and full accessibility. Care assistance is provided through partnerships with local medical services.
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Social networks and ict based services in robotic systems (the social robot solution)
1. Social Networks and ICT based
Services in Robotic Systems
(The SocialRobot Solution)
1
Dr. Christophoros Christophorou
23rd of September 2015
CITARD Services Ltd
2. Robotic systems in Ageing Well are among those
initiatives offering functionality related to the:
• Support of independent living,
• Monitoring and maintaining safety, and
• Enhancement of health and psychological well-being
of elders
By providing companionship.
2
Introduction
3. 3
Introduction
SocialRobot Project (Marie Curie):
• Funded under the FP7 Industry-Academia Partnerships
and Pathways (IAPP) Marie Curie Programme 2011
• Duration: 1/11/2011 – 31/10/2015 (four years)
• Partners:
– University of Coimbra – Portugal
– University of Cyprus – Cyprus
– IDMind – Portugal
– CITARD Services Ltd – Cyprus
4. • SocialRobot focused on bringing together the Robotic and
Computer Science fields by integrating state of the art Robotic
Technologies, ICT-based Care services and virtual Social care
Community networks (SoCo-net)
• Developed a Mobile Robot to provide solutions to key issues of
relevance for improved independent living and Quality of Life of
elderly people and efficiency of care.
The SocialRobot Solution
4
SocialRobot
Database
5. SocialRobot is a mobile robot providing:
• Detection of elderly individual needs and requirements related to
ageing (e.g., physical mobility limitations or/and cognitive decline).
• Daily support to the elderly, to remain longer active and
independent in their preferred environment, through close virtual
social interaction with their human carers.
• Behaviour analysis to adapt social relationships and contexts of the
elderly people as they age and provide personalize service support
during the ageing process.
• Autonomous Navigation in indoor and unstructured environment
• Affective and empathetic user-robotic interaction.
The SocialRobot Solution
5
6. Are you
ok?
Shall I call
your son?
• Elderly Behaviour modelling considering related context of
the elderly daily routine occurrences as they age.
• Robot-Human Learning and Understanding.
• Affective and Empathetic Human-Robot interaction
including analysis of facial expression and voice emotion
recognition, and intelligent dialogue.
SocialRobot Technical Innovations
6
Example: Grace, lives alone
at home and at some point
she is sad and nobody is
there to support her. The
robot detects this emotional
situation and enters in a
dialog situation with her.
7. • Eye Appealing robot
considering the issues of user
friendliness (size, shape,
colour and acoustic - sound,
noise etc.).
• Concentrated on the
essentials for providing an
affordable solution (14K€)
and thus make it economically
attractive.
The SocialRobot System
7
8. • Main integrated sensors: 3D
Gyro-Accelerometer, InfraRed
ground sensors, sonars,
cameras, microphones, kinect
sensor, laser scanner, etc.
• The autonomy ranges from 4 to
6 hours, depending on the
payload.
• The Robotic Operating System
(ROS) is the supporting
framework located at the
robotic platform
The SocialRobot System
8
9. • Comprised of three independed Components, each
providing its individual functionalities, that cooperate in
a decentralized manner to Provide the SocialRobot
Services.
The SocialRobot System
9
SocialRobot
Database
10. • Create and Maintain
unique Personalized
Profiles of the elderly
ensuring for
personalized service
care provision.
• Create and Maintain
Virtual Care Teams
(VCTs) around the
elderly, ensuring for
continues care
provision.
SoCo-net offered functionalities
10
12. • Physical activity program: Correlate/map a challenging
and realistic physical activity schedule for the elderly.
• Group leisure activity events: Creates meeting groups to
share leisure group activities with the elderly.
• Cognitive failure assistance: Provides memory help
reminders to the elderly, about planned activities or
appointments, or reminders about medicines that the
user must take, etc.
• Daily tasks assistance that provides to the elderly,
explanations on how to perform different tasks.
• Daily activity plan: Provides the elderly daily schedule
with the various activities
• Etc.
ICT-Base services offered functionalities
12
13. SoCo-net
Functionalities
ICT-Based Services
functionalities
Robotic
Platform
Functionalities
To provide a SocialRobot service, the Workflow Engine
integrated in the SocialRobot system’s architecture,
orchestrates and make use of two or more functionalities
provided by the three integrated components.
Services Supported by SocialRobot Solution
13
SoCo-net functionalities
• User Profiles/Personal Info
• Virtual Care Teams/VCT Members
• …
Robotic platform Functionalities
• Localization/Navigation/Tracking/Monitoring
• Facial recognition/Voice Synthesis
• ….
ICT-Services functionalities
• Notification/Reminder
• Create Social Activities/Invite friends
• ……
14. Main SocialRobot Services supported are:
• Memory Assistance
• Recognition of Abnormal Behaviour and Alerting
• Face Recognition, Navigation and Tracking.
• Suggestions based on Elderly Preferences/Profile
• Fall Detection and Alerting
• Creating Events and Inviting Friends
• Guidance of Daily Activity Tasks
• ….
Services Supported by SocialRobot Solution
14
15. Services Supported by SocialRobot Solution
15
Example: Suggestions based on Elderly
Preferences/Profile
Involved
Component
Functionality
Requirements
(…) Social Robot, half an hour before lunch, considers
the food menu of the care center and the Dietary Profile
of each elder and noticed that Robert, who usually eats
at the care centre's restaurant, is allergic to fish.
ICT
&
SoCo-net
1. Daily Activity Plan
2. Profile Information
(Dietary Requirements
and Food Allergies)
SocialRobot goes to the room of Robert to remind him
about this allergy and provide him other suggestions.
SoCo-net
&
Robotic
1. Profile Information
(Room of Andreas)
2. Localization
3. Navigation
SocialRobot recognises Andreas and reminds him about
his allergy so as not to eat the fish and suggest him
however not to skip the dinner as the menu includes
meat loaf which is one of his favourite meals or call
Maria (his daughter) to bring him something from
outside. Robert thanked the Robot for reminding him
about his allergy and for the suggestion provided. (….)
Robotic
&
SoCo-Net
1. Face Recognition
2. Speech Synthesis
3. Profile Information
(Meal Preferences)
4. VCT Members and
Roles
16. • In collaboration with the Elderly Melathron centre in Cyprus and
Zuyderland in Sittard (The Netherlands).
• End-users were involved from the beginning of the project in the
collection of user requirements and specification of realistic use case
scenarios for the trials evaluation.
• Pilots are scheduled to be carried out on October 2015 at Zuyderland,
where up to 50 elderly people and their caregivers will use the
SocialRobot system.
• Investigation and assessments up to which point the SocialRobot
services improve the self-management of daily routine at home.
• Early results collected have shown positive end user acceptance related
to the increase of the elders’ motivation and reduction of hesitations in
carrying out their daily routine with the support and company of the
SocialRobot.
End User Involvement and Trials
16
17. • SocialRobot focuses in the growing high potential elderly care market in
Europe, and beyond, tackling initially the area of preventive care at an
early stage of the ageing process.
• Will be introduced early enough in the life of the elderly when the first
signs of physical to cognitive disabilities appear providing thus initially
for simple essential personalized functionality covering daily care needs.
• This will ensure that the elderly will be given enough time to become
acquainted and increase acceptance of more complex robot care
functionality introduced gradually to address further ageing capabilities
degradation.
• SocialRobot is expected to launch the final product onto the market two
years after the project end; in 2017.
• Zuyderland (NL) that will be hosting the final trials of the project has
already demonstrated its interest in the SocialRobot solution.
The Market
.17
18. • The system is already under exploitation by the GrowMeUp project.
• GrowMeUp will be developed having as a base the SocialRobot platform.
• Enhancements and adaptations will be made both from the Software and
Hardware point of view. E.g.,:
• Cloud Infrastructure for splitting the processing between the Robot and
the Cloud
• Cloud Knowledge base for allowing sharing and distribution of
knowledge between the Robots
• Knowledge Learning Mechanisms to enhance and dynamically adapt
the services as well as the way the services are provision to cover older
person’s needs changes and preferences over the ageing process.
• Intelligent Dialogue Management to achieve human-like behaviour.
• All enhancements provided by GrowMeUp will be fully compatible with the
SocialRobot platform!!!
Future of SocialRobot Platform
18
20. 20
Prof. Jorge Dias
University of Coimbra
Email: jorge@deec.uc.pt
Coordinator:
Partners:
Prof. George Samaras
University of Cyprus
Email: cssamara@cs.ucy.ac.cy
Paulo Alvito
IDMind
Email: palvito@idmind.pt
Eleni Christodoulou
Citard services ltd
Email: cseleni@citard-serv.com
Contacts: