This document discusses using social media for business intelligence, crisis management, security, travel, and emergencies. It provides a list of social media research and monitoring tools as well as tips for developing defensive and offensive social media plans, including content creation, distribution, and implementation strategies using outsourced teams or freelancers. The speaker promotes their online reputation management and social media services by providing their contact details.

1. Social Media Technologies for Business Intelligence Crisis, Security, Travel and Emergency

3. What social media do you use?

5. Which age group?

24. Advanced Session WARNING Content not context and any internal issues are all yours!!

27. Research

63. Management

69. Implementation

71. Professionals

76. Example

81. Social Media Technologies for Business Intelligence Crisis, Security, Travel and Emergency