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SOCIAL MEDIA BREAKFAST MAINE:
HOW TO HANDLE SOCIAL MEDIA IN THE
      MODERN WORKPLACE




          May 18, 2012

             Matthew A. Bahl
            Verrill Dana, LLP
          mbahl@verrilldana.com
          www.hrlawupdate.com
              May 18, 2012
What would you have done?

• Employee jokes on
  Facebook page that
  your company’s
  average IQ would
  increase if a bomb were
  dropped on one your
  corporate offices.
• Employee blogs about
  his job and includes
  company financial and
  new product
  information.
What would you have done?

• After an interview, your top applicant Tweets that he
  thought the your company’s benefit package was
  “weak sauce.”
• A large group of employees create a web-site and
  post sexual and offensive comments about a
  coworker. The web-site also contains numerous
  pictures showing your employees drunk, using illicit
  drugs, and “hooking up.”
What would you have done?
• Your client posts a
  YouTube video of
  your employee
  criticizing the client.
• Employee posts a
  YouTube video
  criticizing your top
  competitor.
What We’re Going To Cover


• LIFE CYCLE OF AN EMPLOYEE
  – Pre-employment
     • Using social media in the hiring process
  – During employment
     • Social media policies and enforcement
  – Post-employment
     • Non-compete/non-solicitation
     • Confidentiality and trade secrets
• Practical Tips
Using Social Media In The Hiring Process:
          The Legal Landscape

   •   FCRA
   •   SCA
   •   NLRA
   •   USERRA
   •   Title VII
   •   MHRA
   •   ADA
   •   GINA
   •   Off-Duty Conduct Laws
   •   New state privacy laws
   •   Negligent hiring
Why Use Social Media In The Hiring Process

   • Bad hires can be
     expensive.
   • 45% of employers
     surveyed by
     CareerBuilder used
     social media to research
     job applicants.
   • Of those surveyed 35%
     decided not to hire
     someone because of
     online posting.
Practical Tips For Using Social Media In The
                Hiring Process
   •   Tip 1: Have a social media hiring policy and follow it.

   •   Tip 2: Notify applicants, in writing, about your company’s use of social
       media in the hiring process and give them a chance to respond to
       negative information.

   •   Tip 3: Don’t have decision makers conduct social media searches

   •   Tip 4: Ensure employment decisions are based on lawful, verified
       information.

   •   Tip 5: Follow best practices in identifying
       legitimate, nondiscriminatory reasons for hiring decisions.
Social Media In The Workplace: The
         Legal Landscape
 •   FMLA
 •   SCA
 •   NLRA
 •   USERRA
 •   Title VII
 •   MHRA
 •   MWPA
 •   ADA
 •   GINA
 •   FTC
 •   SEC
 •   Off-Duty Conduct Laws
 •   New state privacy laws
 •   Negligent retention
Social Media In The Workplace:
    Employee Productivity
• Studies show that Facebook users get
  lower grades in school AND in the
  workplace.
• Likewise, social media proponents have
  published studies that social media use
  can INCREASE productivity.
• Choice for employers.
Social Media In The Workplace:
       Employer’s Choice
• If you choose to allow social media use at
  work, there should be guidance as to:
  – Who – company clients, coworkers, vendors?
  – What – what is confidential information?
  – When – limitations?
  – Why – how are company goals met through use of
    social media? How does social media fit into your
    business plan?
  – How – importance of professionalism
Social Media In The Workplace:
       Company Security
• Security concerns:
  – Leaks
  – Hackers
• SmartPhones
  – Security features
  – Walking away with
    confidential
    information
Social Media In The Workplace:
  Protected Concerted Activity
• Section 7 of the NLRA
• NLRB has brought several petitions over company firing
  of employees for Facebook posts. Important issues:
   – Employee posting critical of company management. When is it
     okay?
   – Other employees join the online discussion and were likewise
     critical of management. Is this important?
   – Company policies prohibiting or limiting employees’ ability to
     discuss the company online.
• Two “guidance memos” discussing what is and is not a
  lawful policy.
Practical Tips: Social Media Policies
  • Do you want to
    police social media
    use?
  • Don’t over policy
    your handbook.
  • Avoid blanket non-
    disparagement or
    prohibitions in
    social media
    policies.
Social Media After The Workplace: The
          Legal Landscape
   • State tort and
     defamation laws

   • UTSA

   • Contract Law
     – Non-compete
     – Non-solicitation
QUESTIONS

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How to Handle Social Media in the Modern Workplace

  • 1. SOCIAL MEDIA BREAKFAST MAINE: HOW TO HANDLE SOCIAL MEDIA IN THE MODERN WORKPLACE May 18, 2012 Matthew A. Bahl Verrill Dana, LLP mbahl@verrilldana.com www.hrlawupdate.com May 18, 2012
  • 2. What would you have done? • Employee jokes on Facebook page that your company’s average IQ would increase if a bomb were dropped on one your corporate offices. • Employee blogs about his job and includes company financial and new product information.
  • 3. What would you have done? • After an interview, your top applicant Tweets that he thought the your company’s benefit package was “weak sauce.” • A large group of employees create a web-site and post sexual and offensive comments about a coworker. The web-site also contains numerous pictures showing your employees drunk, using illicit drugs, and “hooking up.”
  • 4. What would you have done? • Your client posts a YouTube video of your employee criticizing the client. • Employee posts a YouTube video criticizing your top competitor.
  • 5. What We’re Going To Cover • LIFE CYCLE OF AN EMPLOYEE – Pre-employment • Using social media in the hiring process – During employment • Social media policies and enforcement – Post-employment • Non-compete/non-solicitation • Confidentiality and trade secrets • Practical Tips
  • 6. Using Social Media In The Hiring Process: The Legal Landscape • FCRA • SCA • NLRA • USERRA • Title VII • MHRA • ADA • GINA • Off-Duty Conduct Laws • New state privacy laws • Negligent hiring
  • 7. Why Use Social Media In The Hiring Process • Bad hires can be expensive. • 45% of employers surveyed by CareerBuilder used social media to research job applicants. • Of those surveyed 35% decided not to hire someone because of online posting.
  • 8. Practical Tips For Using Social Media In The Hiring Process • Tip 1: Have a social media hiring policy and follow it. • Tip 2: Notify applicants, in writing, about your company’s use of social media in the hiring process and give them a chance to respond to negative information. • Tip 3: Don’t have decision makers conduct social media searches • Tip 4: Ensure employment decisions are based on lawful, verified information. • Tip 5: Follow best practices in identifying legitimate, nondiscriminatory reasons for hiring decisions.
  • 9. Social Media In The Workplace: The Legal Landscape • FMLA • SCA • NLRA • USERRA • Title VII • MHRA • MWPA • ADA • GINA • FTC • SEC • Off-Duty Conduct Laws • New state privacy laws • Negligent retention
  • 10. Social Media In The Workplace: Employee Productivity • Studies show that Facebook users get lower grades in school AND in the workplace. • Likewise, social media proponents have published studies that social media use can INCREASE productivity. • Choice for employers.
  • 11. Social Media In The Workplace: Employer’s Choice • If you choose to allow social media use at work, there should be guidance as to: – Who – company clients, coworkers, vendors? – What – what is confidential information? – When – limitations? – Why – how are company goals met through use of social media? How does social media fit into your business plan? – How – importance of professionalism
  • 12. Social Media In The Workplace: Company Security • Security concerns: – Leaks – Hackers • SmartPhones – Security features – Walking away with confidential information
  • 13. Social Media In The Workplace: Protected Concerted Activity • Section 7 of the NLRA • NLRB has brought several petitions over company firing of employees for Facebook posts. Important issues: – Employee posting critical of company management. When is it okay? – Other employees join the online discussion and were likewise critical of management. Is this important? – Company policies prohibiting or limiting employees’ ability to discuss the company online. • Two “guidance memos” discussing what is and is not a lawful policy.
  • 14. Practical Tips: Social Media Policies • Do you want to police social media use? • Don’t over policy your handbook. • Avoid blanket non- disparagement or prohibitions in social media policies.
  • 15. Social Media After The Workplace: The Legal Landscape • State tort and defamation laws • UTSA • Contract Law – Non-compete – Non-solicitation