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MBA/JD
MBA/JD
 www.juliepenner.com
MBA/JD
 www.juliepenner.com

           @pennerj
MBA/JD
 www.juliepenner.com

           @pennerj
MBA/JD
 www.juliepenner.com

           @pennerj
MBA/JD
 www.juliepenner.com

           @pennerj
MBA/JD
 www.juliepenner.com

           @pennerj
MBA/JD
 www.juliepenner.com

           @pennerj




     this event:
    #cumarketing
set schedule
THEORY              APPLICATION
 - Resources         - Tools
 - POST Framework    - Case Study
!t educated
Traditional Media           Social Media

  Timing           Filter then Publish        Publish then Filter

Supervision             Planning                Coordination

  Content
                     Professionals                Amateurs
  Creators
                                               Broadcast AND
   Style       Broadcast OR Conversation
                                                Conversation
   Costs                  High                       Low

                                             Ordered Chaos (like
  Process      Ordered (like making a car)
                                             making a coral reef)
                                             Small and Medium
    Size             Large Groups
                                                  Groups
                                             With and Between
Conversation         To Customers
                                                 Customers
Objectives
People




Strategy   Tactics
http://
www.forrester.com/
  Groundswell/
   ladder.html
People = Audience

 Pyschographic                    Behavioral

                    Demographic
l"ten first
join in
#eal Strategies
1. Dedicate a Social Media Email
2. Inter-connect Platforms
3. Lead from the Top, but Have 1 Leader
3. Create Social Media Guidelines
4. List Your Influencers - (w/ Social Media Info)
5. Create a Social Media Action Plan and Calendar
6. Develop an Internal Social Media Policy
Tools/Tactics/Technology
http://altitudebranding.com/wp-content/uploads/
    2009/02/SocialMediaStarterKit-Tools.pdf
Q&A
case Study
Acquisition
Retention
Referral
Use Science
Use Stories
Use Sleep Data
Social Media MBA/JD: Strategies and Tactics for Success

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Social Media MBA/JD: Strategies and Tactics for Success

Editor's Notes

  1. -what is social media? --New Media = more ways to “get found”
  2. Getting found means more ways for your customers to enter your sales funnel
  3. -Everyone participates in social media at a different level, from the inactives to the content creators -groundswell authors describe 6 overlapping levels -INTERACTIVE: do a poll straw to see where people in the class are, compare in to groundswell statistics
  4. Profile your customers a level deeper, the forrester tool is a good place to start, but only gives you rudimentary demographic information, your customers are a smaller group
  5. -objectives, should be SMART objectives: Specific - Be precise about what you are going to achieve. Measurable - Quantify your objectives. Achievable - Are you attempting too much? Realistic - Do you have the resources to make the objective happen (men, money, machines, materials, minutes)? Timed - State when you will achieve the objective (within a month? By February 2018?)
  6. -the tools we talked about at the beginning can be combined with an objective to create a strategy.
  7. This goal relates directly to the following business goals: Acquisition (getting found) Retention (helping to convert leads) Referral (helping customers spread the word about Zeo)
  8. This goal relates directly to the following business goals: Acquisition (getting found) Retention (helping to convert leads) Referral (helping customers spread the word about Zeo)