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Social Media
Marketing
Created By: Lucian Webb
What IS Social Media?
Social Media - is the collection of different electronic outlets that are
used to created online communities to exchange a variety of
information.
Social Media Platform - software or technology that allows users to
communicate, collaborate, and interact
Types of Platforms
Social-Networking - Virtual communities for daily life (Facebook,
twitter, tumblr)
Bookmarking Sites- Allow you to save information in one place
Blogs- Typically focus on a topic to discuss
Social Media Tools
Media Sharing- Posting of photos or videos for others to view and
comment on
Apps-purchased or free software dowload that links users to almost
anything
Blogs- longer than microblog, allows for larger information to be
conveyed
QR Codes- “quick response” 2D barcodes that can be read with
mobile phones, once read the user is provided with further
information
Why Social Media?
- Estimated 4 billion people use mobile devices to access social
media
- 5 million + photos a day are posted to Instagram
- Youtube has more than 1 billion visitors a month
- Studies link consumer behavior and social media activity
Businesses and Social Media
- About 70% gather relevant market insights
- Improved search rankings
- More than 56% have former new business partnerships
Social Media Marketing Plan
- Similar to a traditional marketing plan
- Documents goals and strategies for the plan
- Includes budget, expected returns, answers to potential
questions, methods of measuring and managing
Goals & Strategies
- Set realistic goals (generating sales leads, managing crisis,
increasing customer satisfaction
- Combine strategies to further expand reach
- HOW will you target?
- Demographics, platforms, needs/wants
Content
- Strong Brand Focus
- Promotions that offer discounts or gifts
- Relevant Information
- Keywords
- Focus on Audience
- “YOU” Attitude
Ethics
- Your content is within company values
- Keep things confidential
- Be accountable and fix issues quickly, social media is very visible
Monitoring, Measuring, Managing
- Use Social Media Analytics to monitor, measure and interpret
data on social media
- Stay true to the campaign and company stance
- Awareness and Share of Voice in regards to your brand are
important

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Social Media Marketing

  • 2. What IS Social Media? Social Media - is the collection of different electronic outlets that are used to created online communities to exchange a variety of information. Social Media Platform - software or technology that allows users to communicate, collaborate, and interact
  • 3. Types of Platforms Social-Networking - Virtual communities for daily life (Facebook, twitter, tumblr) Bookmarking Sites- Allow you to save information in one place Blogs- Typically focus on a topic to discuss
  • 4. Social Media Tools Media Sharing- Posting of photos or videos for others to view and comment on Apps-purchased or free software dowload that links users to almost anything Blogs- longer than microblog, allows for larger information to be conveyed QR Codes- “quick response” 2D barcodes that can be read with mobile phones, once read the user is provided with further information
  • 5. Why Social Media? - Estimated 4 billion people use mobile devices to access social media - 5 million + photos a day are posted to Instagram - Youtube has more than 1 billion visitors a month - Studies link consumer behavior and social media activity
  • 6. Businesses and Social Media - About 70% gather relevant market insights - Improved search rankings - More than 56% have former new business partnerships
  • 7. Social Media Marketing Plan - Similar to a traditional marketing plan - Documents goals and strategies for the plan - Includes budget, expected returns, answers to potential questions, methods of measuring and managing
  • 8. Goals & Strategies - Set realistic goals (generating sales leads, managing crisis, increasing customer satisfaction - Combine strategies to further expand reach - HOW will you target? - Demographics, platforms, needs/wants
  • 9. Content - Strong Brand Focus - Promotions that offer discounts or gifts - Relevant Information - Keywords - Focus on Audience - “YOU” Attitude
  • 10. Ethics - Your content is within company values - Keep things confidential - Be accountable and fix issues quickly, social media is very visible
  • 11. Monitoring, Measuring, Managing - Use Social Media Analytics to monitor, measure and interpret data on social media - Stay true to the campaign and company stance - Awareness and Share of Voice in regards to your brand are important