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    Information contained in the visualisations is proprietary and
cannot be reproduced without the express permission of the author.
             Image references are available on request.
                        © Tiffanny Junee 2012
Social Tech
   Social                Social               Social
 Relevance               Media              Networking

Online reputation      ie: slideshare,       ie: Facebook,
     ie: your       YouTube, upload files
                         & media               Twitter
relevance online


                                               (Klososky 2011)
www

 Thought L’ship Governance
                    technacy
 Social tech                    Mobility
    www              dialogue

The Strategic Com-                         The Marketing
   Organisation                             Organisation
How




      © Tiffanny Junee 2011
1996 - ARU Online since 1996

2010 - IRB’s ‘Year of Getting Social

2011 – Rugby World Cup (NZ)

ARU marketing ‘One Team’

•  Traditional marketing tactics
•  Social media & social networking
strategy = underdeveloped
•  Social Relevance is negligible
•  Social Media policy non-existent
beyond RUPA’s ‘how to’ guidelines.



The Internet is but a mirror of
oneself…
Individual              Team                             Event




                “Our position is that Twitter and
              Facebook is just like sitting at a press
             conference. [Each] is a media platform
             and you must manage it like you would
                   any other form of media”
             – Anthony MacKaiser, Communications
                & Marketing Manager, SANZAR
Understanding the
       Fan needs:      Marketing -
 - Die hards: Stats    Sponsorships
       - Team Info     Extension
   - Player Profiles
The Sports Organisation
                                            • The Athlete
                                            • The Team
                                            • The Organisation
                                            • The Sports Brand




  Environment
                                                                               Dialogue
     Connectedness
                                                                                  Governance

                                                        Personality
                                                           Language



The Event                                                             The Person
• The Sponsors : The Business Community                               • The Athlete
• The Teams                                                           • The Team Member
• The Celebrities                                                     • The Contractor / Employee
• The Formalities                                                     • The Sports Brand
• The Fan Communities: Family & Friends, Fanatics
• The Games
www

                       Thought L’ship Governance
                                          technacy
                       Social tech                    Mobility
                          www              dialogue

                     The Strategic Com-                          The Marketing
                        Organisation                              Organisation




Differentiators:

•  Capability – Technacy, Platform Socialisation (marcomms/ IT)
•  Language - Personalised Vs Mass produced
•  Behaviour – Confident Vs Tentative
               - Dialogue Vs Lecture
?’s




The content of this presentation is based on on-going research and full copyright remains with the author, Tiffanny
Junee. Information contained in the visualisations is proprietary and should not be reproduced without the express
permission of the author. Image references are available on request. © Tiffanny Junee 2012.

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Social Technology & International Sport by Tiffanny Junee

  • 1.
  • 2. The content of this presentation is based on on-going research. Full copyright remains with the author, Tiffanny Junee. Information contained in the visualisations is proprietary and cannot be reproduced without the express permission of the author. Image references are available on request. © Tiffanny Junee 2012
  • 3.
  • 4.
  • 5. Social Tech Social Social Social Relevance Media Networking Online reputation ie: slideshare, ie: Facebook, ie: your YouTube, upload files & media Twitter relevance online (Klososky 2011)
  • 6.
  • 7.
  • 8. www Thought L’ship Governance technacy Social tech Mobility www dialogue The Strategic Com- The Marketing Organisation Organisation
  • 9.
  • 10. How © Tiffanny Junee 2011
  • 11. 1996 - ARU Online since 1996 2010 - IRB’s ‘Year of Getting Social 2011 – Rugby World Cup (NZ) ARU marketing ‘One Team’ •  Traditional marketing tactics •  Social media & social networking strategy = underdeveloped •  Social Relevance is negligible •  Social Media policy non-existent beyond RUPA’s ‘how to’ guidelines. The Internet is but a mirror of oneself…
  • 12. Individual Team Event “Our position is that Twitter and Facebook is just like sitting at a press conference. [Each] is a media platform and you must manage it like you would any other form of media” – Anthony MacKaiser, Communications & Marketing Manager, SANZAR
  • 13. Understanding the Fan needs: Marketing - - Die hards: Stats Sponsorships - Team Info Extension - Player Profiles
  • 14. The Sports Organisation • The Athlete • The Team • The Organisation • The Sports Brand Environment Dialogue Connectedness Governance Personality Language The Event The Person • The Sponsors : The Business Community • The Athlete • The Teams • The Team Member • The Celebrities • The Contractor / Employee • The Formalities • The Sports Brand • The Fan Communities: Family & Friends, Fanatics • The Games
  • 15. www Thought L’ship Governance technacy Social tech Mobility www dialogue The Strategic Com- The Marketing Organisation Organisation Differentiators: •  Capability – Technacy, Platform Socialisation (marcomms/ IT) •  Language - Personalised Vs Mass produced •  Behaviour – Confident Vs Tentative - Dialogue Vs Lecture
  • 16. ?’s The content of this presentation is based on on-going research and full copyright remains with the author, Tiffanny Junee. Information contained in the visualisations is proprietary and should not be reproduced without the express permission of the author. Image references are available on request. © Tiffanny Junee 2012.