m 
Social Media 
& Your Website 
Title Text 
Contact info: 
Coordinates 
Michael Stoner 
President, mStoner 
michael.Stoner@mStoner.com 
@mstonerblog 
Linkedin.com/in/mstoner 
slideshare.net/mstonervt 
mStoner.com
m 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Student and parent use of 
social media resources 
2014 Seniors 2013 Seniors 2014 Parents 
Source: “The E-Expectations of College-Bound High School Seniors and Their Parents,” Stephanie Geyer and Lance 
Merker, High Ed Web 2014, October 2014; http://www.slideshare.net/StephaneGeyer/e-expectations-for-highedweb- 
2014.
m 
Social media usage 
InteresMng)shiZs)from)2012=2013)in)social)media)use) 
Mul&ple(&mes(a(day( Once(a(day( Once(a(week( Once(a(month( Every(once(in(a(while( Never( 
24%) 
16%) 
6%) 
16%) 
32%) 
45%) 
7%( 
8%( 
5%( 
7%( 
9%( 
20%( 
7%( 
6%( 
7%( 
8%( 
4%( 
9%( 
5%( 
2%( 
3%( 
3%( 
2%( 
2%( 
11%( 
14%( 
12%( 
16%( 
6%( 
9%( 
60%( 
61%( 
47%( 
46%( 
49%( 
15%( 
Daily(or( 
more(oaen( 
Y/Y(change( 
0%( 10%( 20%( 30%( 40%( 50%( 60%( 70%( 80%( 90%( 100%( 
Facebook( 
Instagram( 
Twicer( 
Google+( 
Tumblr( 
Pinterest( 
Use)of)Social)Media) 
-10% 
+139% 
+23% 
-4% 
+40% 
+50% 
Q4.)How)oZen)do)you)use)the)following)different)social)media)websites?) 
#SocAdm14) 
Source: “Digital, Social, Mobile: The 2014 Social Admissions Report: #SocAdm14,” research conducted by Uversity and 
Zinch/Chegg; http://www.uversity.com/downloads/presentations/2014-Social-Admissions-Report-Webinar.pdf
m 
Most-used social channels 
Facebook 
Twitter 
LinkedIn 
YouTube 
Instagram 
Flickr 
Blogs 
Pinterest 
Google+ 
Institutional site that aggregates SNS* 
Social communities from vendors* 
Vimeo 
Community created inhouse* 
Tumblr 
Vine 
Geosocial service 
WhatsApp 
source: CASE-Huron Education-mStoner 0 25 50 75 100 
Survey of Social Media in Advancement, 2014 
Research from CASE/Huron Education/mStoner Survey of Social Media in Advancement 2014. Download top line 
report of findings at: mstnr.me/1eilekF 
*Exact wording: 
An institutional website that is a an aggregator of social network sites. 
Social communities provided by vendors through proprietary software. [i.e., iModules, Harris Connect, or similar]; 
Geosocial services (such as Foursquare or SCVNGR)
Top five most successful social channels 
for higher ed 
m 
Facebook 
Twitter 
LinkedIn 
YouTube 
Instagram 
0 22.5 45 67.5 90 
Q15. Which of 
the following do 
you consider the 
most successful 
in meeting your 
goals? Please 
select up to 
three . . . . 
[1615 answering] 
source: CASE-Huron Education-mStoner 
Survey of Social Media in 
Advancement, 2014 
Source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014; download top line report of 
2014 findings at: mstnr.me/1eilekF 
More respondents are finding Twitter to be their most successful tool: 58%, up from 49% last year; Instagram also went 
up, from 5% to 14%.
m 
But: what’s wrong with 
this picture?
m 
Top five most successful social 
channels for higher ed 
Facebook 
Twitter 
LinkedIn 
YouTube 
Instagram 
0 22.5 45 67.5 90 
Q15. Which of 
the following do 
you consider the 
most successful 
in meeting your 
goals? Please 
select up to 
three . . . . 
[1615 answering] 
source: CASE-Huron Education-mStoner 
Survey of Social Media in 
Advancement, 2014 
Source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014; download top line report of 
2014 findings at: mstnr.me/1eilekF 
More respondents are finding Twitter to be their most successful tool: 58%, up from 49% last year; Instagram also went 
up, from 5% to 14%.
“Everything is connected to 
everything else.” 
[mStoner’s first law of branding: mstnr.me/mFLoB] 
m 
In an online, mobile, social world: 
“Everything is connected to everything else” is Barry Commoner’s first law of ecology and mStoner’s first law of 
branding. It’s essential to keep in mind when structuring communications and marketing activities. Because of the way 
the world works today, it’s easy for organizational anomalies to be observed and amplified. Consistency counts. Not 
only in appearance (do your communications look like they come from the same organization?) but voice. 
Furthermore, your online presence doesn’t occur in a vacuum but is also connected to everything else you do: 
• Compelling brand: aspirational but grounded in institutional reality. 
• Powerful stories: reinforce brand, multiple media, well-told, shareable, demonstrating value. 
• Compelling creative: a strong visual vocabulary for your brand & stories 
• Strong channel strategy: well-managed, connected, curated 
• Your campus & your staff
m
m 
“Our 2015 social predictions 
emphasize the renewed importance 
of branded communities . . . A 
recent Forrester survey shows that 
US online adults who want to stay 
in touch with your brand are almost 
three times as likely to visit your 
site as to engage you on Facebook.” 
Source: Nate Elliott, “Facebook Has Finally Killed Organic Reach. What Should Marketers Do Next?” http:// 
blogs.forrester.com/nate_elliott/14-11-17-facebook_has_finally_killed_organic_reach_what_should_marketers_do_next
m 
“Layering on interactive experiences 
into the Web site, designed to 
engage people with content and 
share it with their friends, helps turn 
brand sites into true social hubs. 
When this happens, brands average 
11 percent more traffic to a site and 
a 300 percent increase in dwell 
time.” 
Source: Richard Jones, “Why User-Generated Content Is The New Marketing Currency,” http://www.mediapost.com/publications/article/237119/why-user-generated- 
content-is-the-new-marketing-cu.html
source (top): http://www.macalester.edu/admissions/ 
source (bottom): http://www.etown.edu/admissions/
source: http://www.macalester.edu/macsocial/
Harvard Graduate School of Education: http://www.gse.harvard.edu
Gettysburg Great (Campaign for Gettysburg College): http://www.gettysburg.edu/campaign/
Columbia University Giving Day 2014: https://givingday.columbia.edu/
Brown University celebrates its 250th anniversary from March 2014 to May 2015. The Imagine Brown 250+ website 
showcases, honors, and illuminates the past and future of Brown. 
Core Challenges: 
• Build upon the institution’s already venerable reputation, while appealing to a discerning alumni population. 
• Reach audiences on all devices. 
• Present a singular, interactive experience that coordinates with print materials. 
• mStoner’s Approach: 
• A tablet-first approach. 
• A highly interactive and multimedia-driven design. 
• Social is baked into the site’s DNA, which leveraged the momentum Brown had on social properties. 
• An integrated approach with print and other platforms. 
• Editorial focus is around five storylines that encourage participation and engagement. 
• A robust Timeline chronicles both the depth and breadth of Brown’s history, and offers the expected chronological 
exploration while allowing visitors to scroll for more depth.
m 
#brown250 
College 
•Human side of SEO – what people see 
•Robot side of SEO – what makes a page desirable 
to engines 
•Baseline recommendations for major and minor 
pages 
•Adding some content for the undecided or 
undeclared student
m 
Requirements for incorporating 
social on your website … 
1. Established, official social media channels 
2. Effective management of at least one channel 
3. Connections between these channels & your 
website 
4. Ability to curate content on your site 
5. Facilitate content sharing from your site
m 
Michael’s rule #1 for social media 
“Don’t be everywhere 
until you can be 
awesome everywhere 
you are.” 
Source: Nate Elliott, “Facebook Has Finally Killed Organic Reach. What Should Marketers Do Next?” http:// 
blogs.forrester.com/nate_elliott/14-11-17-facebook_has_finally_killed_organic_reach_what_should_marketers_do_next
How T4 can help 
http://samplesite.terminalfour.com/social/
m 
How T4 can help: posting 
• Synchronizes publishing of content different social 
channels (e.g. news) 
• Can push different messages to different social 
channels (one to Twitter, a different one to LinkedIn, 
when a piece of news is published) 
• Can also be included in email campaigns 
http://samplesite.terminalfour.com/social/
m 
How T4 can help: metrics 
• Measure your social reach via a centralised 
TERMINALFOUR dashboard 
• More features in this area in 2015.
mstnr.me/TkXwLu mstnr.me/18GBqct 
Social Works: How #HigherEd Uses #SocialMedia to Raise Money, Build Awareness, Recruit Students and Get Results 
URL for sample chapter (FSU's Great Give campaign): http://mstnr.me/Xjzr6M 
website: http://mstnr.me/TkXwLu

Social media: Connecting their networks with your website-mStoner: t44u

  • 1.
    m Social Media & Your Website Title Text Contact info: Coordinates Michael Stoner President, mStoner michael.Stoner@mStoner.com @mstonerblog Linkedin.com/in/mstoner slideshare.net/mstonervt mStoner.com
  • 2.
    m 80% 70% 60% 50% 40% 30% 20% 10% 0% Student and parent use of social media resources 2014 Seniors 2013 Seniors 2014 Parents Source: “The E-Expectations of College-Bound High School Seniors and Their Parents,” Stephanie Geyer and Lance Merker, High Ed Web 2014, October 2014; http://www.slideshare.net/StephaneGeyer/e-expectations-for-highedweb- 2014.
  • 3.
    m Social mediausage InteresMng)shiZs)from)2012=2013)in)social)media)use) Mul&ple(&mes(a(day( Once(a(day( Once(a(week( Once(a(month( Every(once(in(a(while( Never( 24%) 16%) 6%) 16%) 32%) 45%) 7%( 8%( 5%( 7%( 9%( 20%( 7%( 6%( 7%( 8%( 4%( 9%( 5%( 2%( 3%( 3%( 2%( 2%( 11%( 14%( 12%( 16%( 6%( 9%( 60%( 61%( 47%( 46%( 49%( 15%( Daily(or( more(oaen( Y/Y(change( 0%( 10%( 20%( 30%( 40%( 50%( 60%( 70%( 80%( 90%( 100%( Facebook( Instagram( Twicer( Google+( Tumblr( Pinterest( Use)of)Social)Media) -10% +139% +23% -4% +40% +50% Q4.)How)oZen)do)you)use)the)following)different)social)media)websites?) #SocAdm14) Source: “Digital, Social, Mobile: The 2014 Social Admissions Report: #SocAdm14,” research conducted by Uversity and Zinch/Chegg; http://www.uversity.com/downloads/presentations/2014-Social-Admissions-Report-Webinar.pdf
  • 4.
    m Most-used socialchannels Facebook Twitter LinkedIn YouTube Instagram Flickr Blogs Pinterest Google+ Institutional site that aggregates SNS* Social communities from vendors* Vimeo Community created inhouse* Tumblr Vine Geosocial service WhatsApp source: CASE-Huron Education-mStoner 0 25 50 75 100 Survey of Social Media in Advancement, 2014 Research from CASE/Huron Education/mStoner Survey of Social Media in Advancement 2014. Download top line report of findings at: mstnr.me/1eilekF *Exact wording: An institutional website that is a an aggregator of social network sites. Social communities provided by vendors through proprietary software. [i.e., iModules, Harris Connect, or similar]; Geosocial services (such as Foursquare or SCVNGR)
  • 5.
    Top five mostsuccessful social channels for higher ed m Facebook Twitter LinkedIn YouTube Instagram 0 22.5 45 67.5 90 Q15. Which of the following do you consider the most successful in meeting your goals? Please select up to three . . . . [1615 answering] source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014 Source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014; download top line report of 2014 findings at: mstnr.me/1eilekF More respondents are finding Twitter to be their most successful tool: 58%, up from 49% last year; Instagram also went up, from 5% to 14%.
  • 6.
    m But: what’swrong with this picture?
  • 7.
    m Top fivemost successful social channels for higher ed Facebook Twitter LinkedIn YouTube Instagram 0 22.5 45 67.5 90 Q15. Which of the following do you consider the most successful in meeting your goals? Please select up to three . . . . [1615 answering] source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014 Source: CASE-Huron Education-mStoner Survey of Social Media in Advancement, 2014; download top line report of 2014 findings at: mstnr.me/1eilekF More respondents are finding Twitter to be their most successful tool: 58%, up from 49% last year; Instagram also went up, from 5% to 14%.
  • 8.
    “Everything is connectedto everything else.” [mStoner’s first law of branding: mstnr.me/mFLoB] m In an online, mobile, social world: “Everything is connected to everything else” is Barry Commoner’s first law of ecology and mStoner’s first law of branding. It’s essential to keep in mind when structuring communications and marketing activities. Because of the way the world works today, it’s easy for organizational anomalies to be observed and amplified. Consistency counts. Not only in appearance (do your communications look like they come from the same organization?) but voice. Furthermore, your online presence doesn’t occur in a vacuum but is also connected to everything else you do: • Compelling brand: aspirational but grounded in institutional reality. • Powerful stories: reinforce brand, multiple media, well-told, shareable, demonstrating value. • Compelling creative: a strong visual vocabulary for your brand & stories • Strong channel strategy: well-managed, connected, curated • Your campus & your staff
  • 9.
  • 10.
    m “Our 2015social predictions emphasize the renewed importance of branded communities . . . A recent Forrester survey shows that US online adults who want to stay in touch with your brand are almost three times as likely to visit your site as to engage you on Facebook.” Source: Nate Elliott, “Facebook Has Finally Killed Organic Reach. What Should Marketers Do Next?” http:// blogs.forrester.com/nate_elliott/14-11-17-facebook_has_finally_killed_organic_reach_what_should_marketers_do_next
  • 11.
    m “Layering oninteractive experiences into the Web site, designed to engage people with content and share it with their friends, helps turn brand sites into true social hubs. When this happens, brands average 11 percent more traffic to a site and a 300 percent increase in dwell time.” Source: Richard Jones, “Why User-Generated Content Is The New Marketing Currency,” http://www.mediapost.com/publications/article/237119/why-user-generated- content-is-the-new-marketing-cu.html
  • 12.
    source (top): http://www.macalester.edu/admissions/ source (bottom): http://www.etown.edu/admissions/
  • 13.
  • 14.
    Harvard Graduate Schoolof Education: http://www.gse.harvard.edu
  • 15.
    Gettysburg Great (Campaignfor Gettysburg College): http://www.gettysburg.edu/campaign/
  • 16.
    Columbia University GivingDay 2014: https://givingday.columbia.edu/
  • 18.
    Brown University celebratesits 250th anniversary from March 2014 to May 2015. The Imagine Brown 250+ website showcases, honors, and illuminates the past and future of Brown. Core Challenges: • Build upon the institution’s already venerable reputation, while appealing to a discerning alumni population. • Reach audiences on all devices. • Present a singular, interactive experience that coordinates with print materials. • mStoner’s Approach: • A tablet-first approach. • A highly interactive and multimedia-driven design. • Social is baked into the site’s DNA, which leveraged the momentum Brown had on social properties. • An integrated approach with print and other platforms. • Editorial focus is around five storylines that encourage participation and engagement. • A robust Timeline chronicles both the depth and breadth of Brown’s history, and offers the expected chronological exploration while allowing visitors to scroll for more depth.
  • 19.
    m #brown250 College •Human side of SEO – what people see •Robot side of SEO – what makes a page desirable to engines •Baseline recommendations for major and minor pages •Adding some content for the undecided or undeclared student
  • 21.
    m Requirements forincorporating social on your website … 1. Established, official social media channels 2. Effective management of at least one channel 3. Connections between these channels & your website 4. Ability to curate content on your site 5. Facilitate content sharing from your site
  • 22.
    m Michael’s rule#1 for social media “Don’t be everywhere until you can be awesome everywhere you are.” Source: Nate Elliott, “Facebook Has Finally Killed Organic Reach. What Should Marketers Do Next?” http:// blogs.forrester.com/nate_elliott/14-11-17-facebook_has_finally_killed_organic_reach_what_should_marketers_do_next
  • 23.
    How T4 canhelp http://samplesite.terminalfour.com/social/
  • 24.
    m How T4can help: posting • Synchronizes publishing of content different social channels (e.g. news) • Can push different messages to different social channels (one to Twitter, a different one to LinkedIn, when a piece of news is published) • Can also be included in email campaigns http://samplesite.terminalfour.com/social/
  • 25.
    m How T4can help: metrics • Measure your social reach via a centralised TERMINALFOUR dashboard • More features in this area in 2015.
  • 26.
    mstnr.me/TkXwLu mstnr.me/18GBqct SocialWorks: How #HigherEd Uses #SocialMedia to Raise Money, Build Awareness, Recruit Students and Get Results URL for sample chapter (FSU's Great Give campaign): http://mstnr.me/Xjzr6M website: http://mstnr.me/TkXwLu