James Hall from Gedling Borough Council outlines Council has used TERMINALFOUR Site Manager to engage with not only the general public but also internal colleagues to help break the dreaded office silos and reach the unreachable. From simple television screens to interactive forms he will outline their approach to external and internal engagement.

1. Engaging in a Local Gov World
James Hall (@Horlix)
Gedling Borough Council

2. A Little Hello

3. Nottinghamshire County Council
Gedling Borough Council

4. Nottinghamshire County Council
Gedling Borough Council

10. Past few years
Made TERMINALFOUR our friends
Website
Intranet
Mobile Website
Television Screens
Channel Migration

11. External Vs. Internal
#cmsmemes

15. They are both
important
And have the same
problems

19. That There External World
• Website
• Television Screens
• Mobile Website
• Social

25. Talk to Everyone
All fine for pushing out and browsing information
but what about engaging?

35. Talk to Everyone
Know your customers
Don’t limit your output
Help each other
Website and CMS is key

36. Talk to Everyone
Trust!

37. Internal Life

38. Internal Life
• Television Screens
• Intranet
• Social

39. Internal Life

40. Internal Life
Looked at the bigger picture - where is working going?
Are we all going to be in the same
office/building/city?
Are we always going to use desktops or laptops?

45. Responsive

53. Engaging in a Local Gov World
James Hall (@Horlix)
Gedling Borough Council