This document discusses lessons learned from using social media during Superstorm Sandy in 2012. It outlines 6 key lessons: 1) Residents will use social media to ask for emergency assistance. 2) Cell phones and mobile-friendly solutions empowered residents' resilience. 3) Spontaneous volunteers organized without official coordination. 4) Pinterest and Instagram became new communication tools. 5) Photo verification and rumor control required photo forensics. 6) Crisis mapping and crowd-sourcing provided timely information. The document then outlines next steps to improve social media use for disaster response.