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SOCIAL MEDIA 101 
FOR NONPROFITS 
Presented by: Susan Chavez
TODAY’S AGENDA 
๏ What to do before you start 
๏ Capitalizing on your programming & expertise to 
create content 
๏ Quick tips for the Big Five social networks 
Presented by: Susan Chavez
BEFORE YOU GET STARTED... 
๏ Bylaws & External Communications Policies 
๏ Time, Capacity & Skills 
๏ Website 
๏ Decide which channel(s) are right for you 
Presented by: Susan Chavez
HOW ARE 
NONPROFITS DOING 
ON SOCIAL MEDIA? 
Presented by: Susan Chavez
๏ 67% of nonprofits have no social media strategy or 
policies
๏ Staffing
๏ Goals
Presented by: Susan Chavez 
NONPROFITS 
ON SOCIAL 
MEDIA
WHY USE FACEBOOK? 
๏ 1.32 billion users 
๏ 134 million users in the US 
๏ Daily average time spent: 21 minutes 
Presented by: Susan Chavez
WHY USE TWITTER? 
๏ 271 million users 
๏ 500 million Tweets are sent per day 
๏ 78% of users are on mobile 
๏ 23% of users are in the US 
Presented by: Susan Chavez
WHY USE YOUTUBE? 
๏ 1 billion users 
๏ Reaches more US adults ages 18-34 than any cable 
Presented by: Susan Chavez 
network 
๏ 6 billion hours of video watched each month 
๏ 20% of traffic comes from the US
WHY USE PINTEREST? 
๏ 70 million users 
๏ 60% of users are from the US 
๏ 80% of users are women 
๏ average time spent per visit: 14.2 minutes 
Presented by: Susan Chavez
WHY USE INSTAGRAM? 
๏ 150 million users 
๏ 41% of users are between 16-24 
๏ 49% of users are women; 51% of users are men 
Presented by: Susan Chavez
CREATING CONTENT 
๏ Yours 
๏ Issue-oriented (i.e. experts, current events) 
๏ Supporters (praise) 
๏ Collaborators 
๏ Anniversaries 
๏ Awareness days/weeks/months 
๏ Local & of interest to supporters 
Presented by: Susan Chavez
CREATING CONTENT 
๏ Plan it! 
๏ Create a content calendar - add: 
๏ Your major events 
๏ Awareness days/weeks/months 
๏ Anniversaries 
๏ Fun stuff (i.e. holidays) 
๏ Adapt content for channels 
Presented by: Susan Chavez
QUICK TIPS: FACEBOOK 
๏ Schedule posts for times when your audience is 
most likely to be online 
Presented by: Susan Chavez
QUICK TIPS: FACEBOOK 
๏ Schedule posts for times when your audience is 
most likely to be online 
Presented by: Susan Chavez
QUICK TIPS: FACEBOOK 
๏ Schedule posts for times when your audience is 
most likely to be online 
Presented by: Susan Chavez
QUICK TIPS: FACEBOOK 
๏ Post visual content 
Presented by: Susan Chavez
QUICK TIPS: FACEBOOK 
๏ Content that elicits action 
Presented by: Susan Chavez
QUICK TIPS: TWITTER 
๏ Use a social media dashboard to schedule posts 
Presented by: Susan Chavez
QUICK TIPS: TWITTER 
๏ Use a social media dashboard to listen 
Presented by: Susan Chavez
QUICK TIPS: TWITTER 
๏ Identify & use strategic hashtags 
Presented by: Susan Chavez
QUICK TIPS: YOUTUBE 
Presented by: Susan Chavez 
๏ Register!
QUICK TIPS: YOUTUBE 
๏ Share on your other social networks 
Presented by: Susan Chavez
QUICK TIPS: PINTEREST 
๏ Convert personal account to business account 
Presented by: Susan Chavez
QUICK TIPS: PINTEREST 
๏ Make it social - invite others to pin 
Presented by: Susan Chavez
QUICK TIPS: INSTAGRAM 
๏ Identify & use strategic hashtags 
Presented by: Susan Chavez
QUICK TIPS: INSTAGRAM 
๏ Post when your followers post 
Presented by: Susan Chavez
THANK YOU! 
Facebook.com/SusanChavezPage 
Twitter.com/Susan_Chavez 
Pinterest.com/Susan_Chavez 
Presented by: Susan Chavez

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Social Media 101 for Nonprofits

  • 1. SOCIAL MEDIA 101 FOR NONPROFITS Presented by: Susan Chavez
  • 2. TODAY’S AGENDA ๏ What to do before you start ๏ Capitalizing on your programming & expertise to create content ๏ Quick tips for the Big Five social networks Presented by: Susan Chavez
  • 3. BEFORE YOU GET STARTED... ๏ Bylaws & External Communications Policies ๏ Time, Capacity & Skills ๏ Website ๏ Decide which channel(s) are right for you Presented by: Susan Chavez
  • 4. HOW ARE NONPROFITS DOING ON SOCIAL MEDIA? Presented by: Susan Chavez
  • 5. ๏ 67% of nonprofits have no social media strategy or policies
  • 8. Presented by: Susan Chavez NONPROFITS ON SOCIAL MEDIA
  • 9. WHY USE FACEBOOK? ๏ 1.32 billion users ๏ 134 million users in the US ๏ Daily average time spent: 21 minutes Presented by: Susan Chavez
  • 10. WHY USE TWITTER? ๏ 271 million users ๏ 500 million Tweets are sent per day ๏ 78% of users are on mobile ๏ 23% of users are in the US Presented by: Susan Chavez
  • 11. WHY USE YOUTUBE? ๏ 1 billion users ๏ Reaches more US adults ages 18-34 than any cable Presented by: Susan Chavez network ๏ 6 billion hours of video watched each month ๏ 20% of traffic comes from the US
  • 12. WHY USE PINTEREST? ๏ 70 million users ๏ 60% of users are from the US ๏ 80% of users are women ๏ average time spent per visit: 14.2 minutes Presented by: Susan Chavez
  • 13. WHY USE INSTAGRAM? ๏ 150 million users ๏ 41% of users are between 16-24 ๏ 49% of users are women; 51% of users are men Presented by: Susan Chavez
  • 14. CREATING CONTENT ๏ Yours ๏ Issue-oriented (i.e. experts, current events) ๏ Supporters (praise) ๏ Collaborators ๏ Anniversaries ๏ Awareness days/weeks/months ๏ Local & of interest to supporters Presented by: Susan Chavez
  • 15. CREATING CONTENT ๏ Plan it! ๏ Create a content calendar - add: ๏ Your major events ๏ Awareness days/weeks/months ๏ Anniversaries ๏ Fun stuff (i.e. holidays) ๏ Adapt content for channels Presented by: Susan Chavez
  • 16. QUICK TIPS: FACEBOOK ๏ Schedule posts for times when your audience is most likely to be online Presented by: Susan Chavez
  • 17. QUICK TIPS: FACEBOOK ๏ Schedule posts for times when your audience is most likely to be online Presented by: Susan Chavez
  • 18. QUICK TIPS: FACEBOOK ๏ Schedule posts for times when your audience is most likely to be online Presented by: Susan Chavez
  • 19. QUICK TIPS: FACEBOOK ๏ Post visual content Presented by: Susan Chavez
  • 20. QUICK TIPS: FACEBOOK ๏ Content that elicits action Presented by: Susan Chavez
  • 21. QUICK TIPS: TWITTER ๏ Use a social media dashboard to schedule posts Presented by: Susan Chavez
  • 22. QUICK TIPS: TWITTER ๏ Use a social media dashboard to listen Presented by: Susan Chavez
  • 23. QUICK TIPS: TWITTER ๏ Identify & use strategic hashtags Presented by: Susan Chavez
  • 24. QUICK TIPS: YOUTUBE Presented by: Susan Chavez ๏ Register!
  • 25. QUICK TIPS: YOUTUBE ๏ Share on your other social networks Presented by: Susan Chavez
  • 26. QUICK TIPS: PINTEREST ๏ Convert personal account to business account Presented by: Susan Chavez
  • 27. QUICK TIPS: PINTEREST ๏ Make it social - invite others to pin Presented by: Susan Chavez
  • 28. QUICK TIPS: INSTAGRAM ๏ Identify & use strategic hashtags Presented by: Susan Chavez
  • 29. QUICK TIPS: INSTAGRAM ๏ Post when your followers post Presented by: Susan Chavez
  • 30. THANK YOU! Facebook.com/SusanChavezPage Twitter.com/Susan_Chavez Pinterest.com/Susan_Chavez Presented by: Susan Chavez