While stakeholders look at businesses as one, often enough businesses themselves operate in departments. This social business framework attempts to look at how we help businesses become social by integrating as one in terms of width and depth.

1. SOCIAL www.blogworks.in
BUSINESS
Becoming social by integrating as one
While stakeholders look at businesses as
one, often enough businesses themselves
operate in departments. This framework
attempts to look at how we help businesses
become social by integrating as one in
terms of width and depth.
communication
innovation
marketing
corporate
learning
customer
sales
HR &
service
width
depth Thought Buzz Listen Social media Listen Customer Coaching
leadership optimisation feedback & learning
& insights
Social media Engagement Respond Content Lead gen Idea Communities
policies creation networks of practice
Brand Community Identify issues E-commerce Co-creation Collaboration
health & resolve programme network
Operational Insights Social Corporate Social Social
CRM reputation buying recruitment
management
Product Co-creation Anticipate Crisis
innovation & change preparedness
course
Thought
leadership
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or call us at +91 99100 34330