This document summarizes a presentation by Beth Kanter and KD Paine on becoming a data-informed nonprofit. It discusses the 7 basic steps of measurement for networked nonprofits and introduces a maturity model for measurement practice with four stages: crawl, walk, run, fly. Key advice includes starting simply by discussing desired results and identifying relevant metrics, experimenting to evolve measurement over time, and using data to learn and improve. The presenters emphasize how measurement can help nonprofits better understand their impact and become more effective.
VolunteerMatch: Measuring the Networked NonprofitBeth Kanter
The document provides an overview of how to become a data-informed nonprofit by following 7 steps of measurement. It discusses moving through stages of measurement maturity from denial to being data-informed. The 7 steps include defining goals, target audiences, time/cost investments, benchmarks, key performance indicators, tools, and sense-making. An example is provided of how Moms Rising uses the 7 steps to define goals of growing their movement, audiences, investments, benchmarks, metrics, tools for data collection, and analyzing results.
This document outlines the 7 basic steps for nonprofits to become data informed organizations:
1. Define goals and desired outcomes
2. Identify target audiences
3. Determine the necessary time investment for measurement
4. Establish benchmarks for comparison
5. Select key performance indicators (KPIs) to track
6. Choose appropriate tools and methods for data collection
7. Engage in sense-making of results to inform strategy
This document provides an overview of a webinar on becoming data informed for nonprofits. The webinar discusses moving from crawling to walking to running to flying in measurement maturity. It introduces a framework for measurement and encourages nonprofits to start with small pilots to build measurement habits. The webinar also discusses defining goals and key performance indicators, choosing the right tools, collecting qualitative data, and using data for decision making through regular reflection. Attendees are encouraged to critically evaluate if the time spent on social media is worth the results and costs through measurement.
Global Giving Briefing for Staff and PartnersBeth Kanter
Beth Kanter presented on becoming a data-informed nonprofit through social media measurement. She outlined a 7-step process for social media measurement: 1) define goals, 2) understand audiences, 3) define investments, 4) determine benchmarks, 5) define key performance indicators, 6) select tools, and 7) analyze and apply results. Kanter emphasized starting small with measurement and focusing on insights over data collection. She also presented a "crawl, walk, run, fly" model for nonprofits to gradually increase their use of social media and measurement practices over time.
Global Health Social Media Working GroupBeth Kanter
Beth Kanter discusses how nonprofits can be more effective by taking a networked approach and using measurement. She advocates adopting a "network mindset" with openness, decentralized decision-making, and collective action. Kanter also stresses the importance of measurement, providing a 7-step process for social media measurement that includes defining goals, audiences, investments, benchmarks, metrics, tools, and data analysis. The document provides examples and advice for nonprofits to crawl, walk, run, and fly in developing networked and data-informed practices.
This document summarizes the third session of the Peer Learning Group on measuring the networked nonprofit. The session focused on defining goals, audiences, and key performance indicators for measurement projects. Participants then shared details of their action learning projects which involve designing and implementing measurement strategies. Next steps include uploading project descriptions to the wiki by March 1st and the next session will focus on measuring engagement and influence on March 18th.
Measuring Networked Nonprofit: Peer Group 1 - Session 1Beth Kanter
The document outlines an agenda for a meeting of the Peer Learning Group discussing measuring the impact of social media for nonprofits, including reviewing the 7 steps of measurement, identifying success metrics, and brainstorming potential action learning projects to apply measurement techniques to social media activities. Participants were also encouraged to document their action learning project ideas on a shared wiki and sign up for optional one-on-one coaching sessions.
This document summarizes a webinar presented by Beth Kanter on improving nonprofit measurement practices for social media. Kanter discusses frameworks for measuring social media maturity from crawl to fly. She emphasizes starting small with measurement pilots and using the 7 steps of measurement: defining goals, audiences, costs, benchmarks, tools, insights. Kanter also stresses analyzing results and using data for decision making. Overall, the document provides guidance on developing a data-informed culture and evaluating whether time spent on social media is achieving desired results and mission.
VolunteerMatch: Measuring the Networked NonprofitBeth Kanter
The document provides an overview of how to become a data-informed nonprofit by following 7 steps of measurement. It discusses moving through stages of measurement maturity from denial to being data-informed. The 7 steps include defining goals, target audiences, time/cost investments, benchmarks, key performance indicators, tools, and sense-making. An example is provided of how Moms Rising uses the 7 steps to define goals of growing their movement, audiences, investments, benchmarks, metrics, tools for data collection, and analyzing results.
This document outlines the 7 basic steps for nonprofits to become data informed organizations:
1. Define goals and desired outcomes
2. Identify target audiences
3. Determine the necessary time investment for measurement
4. Establish benchmarks for comparison
5. Select key performance indicators (KPIs) to track
6. Choose appropriate tools and methods for data collection
7. Engage in sense-making of results to inform strategy
This document provides an overview of a webinar on becoming data informed for nonprofits. The webinar discusses moving from crawling to walking to running to flying in measurement maturity. It introduces a framework for measurement and encourages nonprofits to start with small pilots to build measurement habits. The webinar also discusses defining goals and key performance indicators, choosing the right tools, collecting qualitative data, and using data for decision making through regular reflection. Attendees are encouraged to critically evaluate if the time spent on social media is worth the results and costs through measurement.
Global Giving Briefing for Staff and PartnersBeth Kanter
Beth Kanter presented on becoming a data-informed nonprofit through social media measurement. She outlined a 7-step process for social media measurement: 1) define goals, 2) understand audiences, 3) define investments, 4) determine benchmarks, 5) define key performance indicators, 6) select tools, and 7) analyze and apply results. Kanter emphasized starting small with measurement and focusing on insights over data collection. She also presented a "crawl, walk, run, fly" model for nonprofits to gradually increase their use of social media and measurement practices over time.
Global Health Social Media Working GroupBeth Kanter
Beth Kanter discusses how nonprofits can be more effective by taking a networked approach and using measurement. She advocates adopting a "network mindset" with openness, decentralized decision-making, and collective action. Kanter also stresses the importance of measurement, providing a 7-step process for social media measurement that includes defining goals, audiences, investments, benchmarks, metrics, tools, and data analysis. The document provides examples and advice for nonprofits to crawl, walk, run, and fly in developing networked and data-informed practices.
This document summarizes the third session of the Peer Learning Group on measuring the networked nonprofit. The session focused on defining goals, audiences, and key performance indicators for measurement projects. Participants then shared details of their action learning projects which involve designing and implementing measurement strategies. Next steps include uploading project descriptions to the wiki by March 1st and the next session will focus on measuring engagement and influence on March 18th.
Measuring Networked Nonprofit: Peer Group 1 - Session 1Beth Kanter
The document outlines an agenda for a meeting of the Peer Learning Group discussing measuring the impact of social media for nonprofits, including reviewing the 7 steps of measurement, identifying success metrics, and brainstorming potential action learning projects to apply measurement techniques to social media activities. Participants were also encouraged to document their action learning project ideas on a shared wiki and sign up for optional one-on-one coaching sessions.
This document summarizes a webinar presented by Beth Kanter on improving nonprofit measurement practices for social media. Kanter discusses frameworks for measuring social media maturity from crawl to fly. She emphasizes starting small with measurement pilots and using the 7 steps of measurement: defining goals, audiences, costs, benchmarks, tools, insights. Kanter also stresses analyzing results and using data for decision making. Overall, the document provides guidance on developing a data-informed culture and evaluating whether time spent on social media is achieving desired results and mission.
Beth Kanter discusses how nonprofits can improve their social media measurement practices by starting small and gradually increasing their capabilities. She outlines a "crawl-walk-run-fly" model where organizations start with basic data collection, then share data across departments, integrate multiple data sources, and establish organizational key performance indicators and dashboards. Kanter emphasizes identifying clear goals before deciding what to measure and focusing on pilots to build measurement habits. She also stresses evaluating whether the time spent on social media outweighs the results.
This document provides an overview of Beth Kanter's work in helping nonprofits build capacity through social media and network strategies. It discusses four important lessons she has learned: 1) focus on communications strategy before tools; 2) adopt a network mindset of openness and collective action; 3) network learning is more efficient when done incrementally; and 4) start measurement with small, achievable goals. The document outlines Kanter's experience helping nonprofits become more data-informed and shares examples of how organizations have improved practices and decision-making by embracing data.
This document discusses social networking strategies for non-profits. It emphasizes the importance of having an online presence through social networks like Facebook and Twitter to cultivate donors, spread awareness of causes, and engage the next generation. However, it notes that simply having accounts on these sites is not enough - non-profits must develop a clear strategy, identify their target audiences, monitor engagement metrics, and experiment with content to effectively utilize social media.
This document discusses communicating in the age of new media and social networks. It begins by explaining the differences between Web 1.0 which was about consuming information, and Web 2.0 which enables connecting, collaborating, and sharing. It then discusses how social networks work by connecting people through shared interests and friends of friends. The document also provides advice on developing a social media strategy including identifying target audiences, choosing appropriate networks and channels, establishing workflows, and experimenting to improve outreach and measurement over time.
Chapter Performance & Benchmarking Unwrapped: How Associations View ChaptersBillhighway
Day 1 Agenda:
- Overview of how associations view chapters from 3-levels: CRP (operations); CEO (strategy); Chapter Leader (volunteer experience on the ground)
- The findings of the 2022 Chapter Performance and Benchmarking Study
- Share how your association can use the data and findings
View the workshop recording: https://youtu.be/Mh3uxdlf3vs
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
The document provides a summary of the November/December 2017 issue of the Nexus newsletter. It discusses Nexus' strategic planning process, the introduction of FranklinCovey leadership practices to sites, a quality improvement conference attended by Nexus staff, tips for effective sleep habits, and an overview of Stephen Covey's 7 Habits of Highly Effective People. The newsletter covers a variety of topics related to Nexus programs, services, and organizational initiatives."
How to Measure and Benchmark your Enterprise Social NetworkRachel Happe
This document discusses how to measure and benchmark an enterprise social network. It outlines several key areas to benchmark, including community management, member behavior, and results/ROI. For each area, it recommends defining metrics, collecting a baseline of data, comparing metrics over time and against peers, and using the findings to improve community management and drive greater value from the social network. Benchmarking provides an objective way to evaluate performance, focus strategic conversations, and make confident decisions about strengthening the community.
PRSI Int PR Conf 2011 - Day 2 - Stakeholder engagement with social media by P...PR Society of Indonesia
This document discusses stakeholder engagement through social media networks. It provides an overview of major social media platforms and their users. Some key points made include: engaging stakeholders across social media requires identifying the right platforms to reach each group, developing content of value to stakeholders, and training employees to manage social media as ambassadors. If done successfully, stakeholder engagement through social media can provide economic and behavioral benefits to organizations by increasing loyalty and influencing actions.
The document discusses challenges faced by the Northwestern Memorial Foundation database team prior to implementing automation solutions. It summarizes key issues such as:
1) Managing duplicates was extremely time-consuming, with an estimated 16,500 duplicates that would take over 2 years to merge manually.
2) Event registration and participant management for 31 events was inefficient, taking over 1 minute to complete basic tasks.
3) List management was difficult with separate spreadsheets, slowing gift entry and analysis.
4) Lack of profiling made affinity-based engagement and predictive modeling impossible.
5) Data was segmented in silos, leading to duplicated efforts and inconsistencies.
The document argues that implementing Omatic automation
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...PR Society of Indonesia
This document discusses stakeholder management and analysis in the digital era. It emphasizes the importance of stakeholder mapping, identifying stakeholders' interests, and understanding key people involved. Effective stakeholder analysis helps avoid risks and engage stakeholders. Measuring relationships involves factors like control, trust, and commitment. Strategic stakeholder integration aims to build positive relationships and manage communications to protect an organization's reputation.
What Does Technology Have to Do with Volunteers?Billhighway
Technology can help nonprofits recruit, grow, and retain volunteers more effectively. To recruit, organizations can leverage micro-volunteering, virtual opportunities, and aligning volunteer roles with professionals' skills. To grow volunteers, online learning, mentorship, and professional development resources like webinars and online conferences can be utilized. Finally, technology supports retention through building volunteer community, creating recognition programs, and facilitating leadership conferences.
Chapter Tech Edition: A Few of Our Favorite Chapter Tools for 2021Billhighway
The shift to virtual has placed an even greater emphasis on the importance of leveraging technology at the local level. In this session, we’ll share specific tools to help maximize chapter performance in this new reality. Peter Houstle & Peggy Hoffman from Mariner Management will be your Tech Emcees and share how CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders. These tools come straight from other CRPs, so we’re sure they can work for your association too!
This document proposes aligning Cru leadership around a strategic approach to digital tools and media. Research found that Cru staff are most likely to adopt tools that are efficient, help their existing relationships, and match their passion for the gospel. The document recommends that Cru leadership focus digital decisions on tools that are staff-focused, data-driven, consistently branded, and integrated with ministry strategies. Aligning key leaders like the IT Council, Cru president, and regional directors could help staff see how tools enhance evangelism by helping them share the gospel more efficiently.
The document discusses integrated marketing communications (IMC), which is a management concept that aims to coordinate different marketing communication functions such as advertising, sales promotion, public relations, and direct marketing to work together as a unified effort rather than in isolation. IMC seeks to create consistent brand experiences across all communication platforms and allow customers to connect with the brand on rational and emotional levels. The document provides an overview of IMC and its objectives, elements, 10-step process, and gives an example case study of GE's "Project Plant-a-Bulb" campaign.
Crawl, Walk, Run, Fly outlines principles of social media practice for health organizations. The document discusses introducing social media concepts, presenting case studies, and strategies for measurement. It emphasizes starting simply with listening-only approaches and gradually increasing engagement and content creation over time.
The document summarizes a session on benchmarking and key performance indicators (KPIs) for measuring social media efforts at nonprofits. Three organizations - the American Leadership Forum Silicon Valley, the National Wildlife Federation, and the Monterey Bay Aquarium - shared their experiences developing SMART objectives, identifying relevant peer organizations for benchmarking, and establishing KPIs to track performance. The session provided an overview of benchmarking and KPIs, and highlighted examples and challenges the organizations have faced in designing and implementing social media measurement pilots.
Chapter Performance & Benchmarking Unwrapped: Using Dashboards to Tell the Ch...Billhighway
This document provides an overview of using dashboards to track chapter performance and benchmarking. It discusses how associations currently have a "data desert" due to fragmented data systems that prevent an accurate view of chapter performance. It also notes a "volunteer desert" where volunteers spend too much time on administrative tasks instead of their mission. The document recommends using a dashboard to move beyond just comparing chapters and instead focus on their collective impact. It provides guidance on setting up a dashboard, including linking it to strategic goals and selecting the right metrics and data sources to measure chapter roles and performance.
Beth Kanter conducted a workshop for non-profit organizations on using social media more effectively. The workshop covered assessing an organization's current maturity with social media and networks, developing strategies and SMART objectives, creating content plans, and optimizing engagement. Participants worked on mapping their networks and developing social media plans. The workshop emphasized taking a networked approach, aligning social media with communications goals, and using data to improve strategies over time.
Chapter Performance & Benchmarking Unwrapped: Creating a Compelling Chapter S...Billhighway
This document discusses creating compelling chapter stories and benchmarking chapter performance. It provides tools and strategies for chapter leaders to communicate the value and impact of their chapters. This includes identifying strategic goals chapters can support, selecting key performance indicators to measure chapter effectiveness, and crafting different types of stories around chapters, such as highlighting their overall impact, specific initiatives they enable, and smaller successes. The document emphasizes using data and member insights to guide these efforts and shares examples of effective storytelling from other associations.
Nonprofits spend considerable time reaching out to supporters via Twitter, Facebook, and other social networks. But most groups aren’t properly measuring whether these efforts are worth the time and cost. And it can seem like a daunting task to put together an effective strategy for collecting and analyzing data about your social-media efforts. Beth Kanter shares tips for how to measure your social media efforts.
Hubspot Measurement Webinar for Valentine's DayBeth Kanter
The document provided an overview of a webinar on measurement for nonprofits. It began with an agenda that outlined discussing the 5 stages of measurement love, tales of romance in nonprofit measurement, and how to fall in love with measurement in 7 easy steps. It then covered a maturity of practice framework for measurement and where organizations can focus their efforts from crawling to flying. Key aspects of learning to love measurement included starting with the right metrics, using tools appropriately, benchmarking against peers, and regularly reflecting on data to improve.
Beth Kanter discusses how nonprofits can improve their social media measurement practices by starting small and gradually increasing their capabilities. She outlines a "crawl-walk-run-fly" model where organizations start with basic data collection, then share data across departments, integrate multiple data sources, and establish organizational key performance indicators and dashboards. Kanter emphasizes identifying clear goals before deciding what to measure and focusing on pilots to build measurement habits. She also stresses evaluating whether the time spent on social media outweighs the results.
This document provides an overview of Beth Kanter's work in helping nonprofits build capacity through social media and network strategies. It discusses four important lessons she has learned: 1) focus on communications strategy before tools; 2) adopt a network mindset of openness and collective action; 3) network learning is more efficient when done incrementally; and 4) start measurement with small, achievable goals. The document outlines Kanter's experience helping nonprofits become more data-informed and shares examples of how organizations have improved practices and decision-making by embracing data.
This document discusses social networking strategies for non-profits. It emphasizes the importance of having an online presence through social networks like Facebook and Twitter to cultivate donors, spread awareness of causes, and engage the next generation. However, it notes that simply having accounts on these sites is not enough - non-profits must develop a clear strategy, identify their target audiences, monitor engagement metrics, and experiment with content to effectively utilize social media.
This document discusses communicating in the age of new media and social networks. It begins by explaining the differences between Web 1.0 which was about consuming information, and Web 2.0 which enables connecting, collaborating, and sharing. It then discusses how social networks work by connecting people through shared interests and friends of friends. The document also provides advice on developing a social media strategy including identifying target audiences, choosing appropriate networks and channels, establishing workflows, and experimenting to improve outreach and measurement over time.
Chapter Performance & Benchmarking Unwrapped: How Associations View ChaptersBillhighway
Day 1 Agenda:
- Overview of how associations view chapters from 3-levels: CRP (operations); CEO (strategy); Chapter Leader (volunteer experience on the ground)
- The findings of the 2022 Chapter Performance and Benchmarking Study
- Share how your association can use the data and findings
View the workshop recording: https://youtu.be/Mh3uxdlf3vs
Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers more than ever. CRPs are looking for ways to activate that member engagement at chapters. Around the country, they’re asking:
- Are associations changing how they manage and relate to their chapters?
- What support and services should we give our chapters?
- How should we evaluate our chapters?
- Are chapters still relevant?
Mariner Management and Billhighway conducted the third Chapter Benchmarking Study to explore these questions and more. We went out to CRPs, CEOs, and Chapter Leaders. The data analysis offers a resource for benchmarking, sharing innovations in chapter management, and starting conversations about the future of chapters. Join us as we unveil the 2022 Association Chapter Performance & Benchmarking Report, and more importantly, look at how you can use it to answer your questions and optimize your chapters! #leveragechapters #gotchapters
The document provides a summary of the November/December 2017 issue of the Nexus newsletter. It discusses Nexus' strategic planning process, the introduction of FranklinCovey leadership practices to sites, a quality improvement conference attended by Nexus staff, tips for effective sleep habits, and an overview of Stephen Covey's 7 Habits of Highly Effective People. The newsletter covers a variety of topics related to Nexus programs, services, and organizational initiatives."
How to Measure and Benchmark your Enterprise Social NetworkRachel Happe
This document discusses how to measure and benchmark an enterprise social network. It outlines several key areas to benchmark, including community management, member behavior, and results/ROI. For each area, it recommends defining metrics, collecting a baseline of data, comparing metrics over time and against peers, and using the findings to improve community management and drive greater value from the social network. Benchmarking provides an objective way to evaluate performance, focus strategic conversations, and make confident decisions about strengthening the community.
PRSI Int PR Conf 2011 - Day 2 - Stakeholder engagement with social media by P...PR Society of Indonesia
This document discusses stakeholder engagement through social media networks. It provides an overview of major social media platforms and their users. Some key points made include: engaging stakeholders across social media requires identifying the right platforms to reach each group, developing content of value to stakeholders, and training employees to manage social media as ambassadors. If done successfully, stakeholder engagement through social media can provide economic and behavioral benefits to organizations by increasing loyalty and influencing actions.
The document discusses challenges faced by the Northwestern Memorial Foundation database team prior to implementing automation solutions. It summarizes key issues such as:
1) Managing duplicates was extremely time-consuming, with an estimated 16,500 duplicates that would take over 2 years to merge manually.
2) Event registration and participant management for 31 events was inefficient, taking over 1 minute to complete basic tasks.
3) List management was difficult with separate spreadsheets, slowing gift entry and analysis.
4) Lack of profiling made affinity-based engagement and predictive modeling impossible.
5) Data was segmented in silos, leading to duplicated efforts and inconsistencies.
The document argues that implementing Omatic automation
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...PR Society of Indonesia
This document discusses stakeholder management and analysis in the digital era. It emphasizes the importance of stakeholder mapping, identifying stakeholders' interests, and understanding key people involved. Effective stakeholder analysis helps avoid risks and engage stakeholders. Measuring relationships involves factors like control, trust, and commitment. Strategic stakeholder integration aims to build positive relationships and manage communications to protect an organization's reputation.
What Does Technology Have to Do with Volunteers?Billhighway
Technology can help nonprofits recruit, grow, and retain volunteers more effectively. To recruit, organizations can leverage micro-volunteering, virtual opportunities, and aligning volunteer roles with professionals' skills. To grow volunteers, online learning, mentorship, and professional development resources like webinars and online conferences can be utilized. Finally, technology supports retention through building volunteer community, creating recognition programs, and facilitating leadership conferences.
Chapter Tech Edition: A Few of Our Favorite Chapter Tools for 2021Billhighway
The shift to virtual has placed an even greater emphasis on the importance of leveraging technology at the local level. In this session, we’ll share specific tools to help maximize chapter performance in this new reality. Peter Houstle & Peggy Hoffman from Mariner Management will be your Tech Emcees and share how CRPs are leveraging these chapter tech tools on the job and why they’re recommending them to their chapter leaders. These tools come straight from other CRPs, so we’re sure they can work for your association too!
This document proposes aligning Cru leadership around a strategic approach to digital tools and media. Research found that Cru staff are most likely to adopt tools that are efficient, help their existing relationships, and match their passion for the gospel. The document recommends that Cru leadership focus digital decisions on tools that are staff-focused, data-driven, consistently branded, and integrated with ministry strategies. Aligning key leaders like the IT Council, Cru president, and regional directors could help staff see how tools enhance evangelism by helping them share the gospel more efficiently.
The document discusses integrated marketing communications (IMC), which is a management concept that aims to coordinate different marketing communication functions such as advertising, sales promotion, public relations, and direct marketing to work together as a unified effort rather than in isolation. IMC seeks to create consistent brand experiences across all communication platforms and allow customers to connect with the brand on rational and emotional levels. The document provides an overview of IMC and its objectives, elements, 10-step process, and gives an example case study of GE's "Project Plant-a-Bulb" campaign.
Crawl, Walk, Run, Fly outlines principles of social media practice for health organizations. The document discusses introducing social media concepts, presenting case studies, and strategies for measurement. It emphasizes starting simply with listening-only approaches and gradually increasing engagement and content creation over time.
The document summarizes a session on benchmarking and key performance indicators (KPIs) for measuring social media efforts at nonprofits. Three organizations - the American Leadership Forum Silicon Valley, the National Wildlife Federation, and the Monterey Bay Aquarium - shared their experiences developing SMART objectives, identifying relevant peer organizations for benchmarking, and establishing KPIs to track performance. The session provided an overview of benchmarking and KPIs, and highlighted examples and challenges the organizations have faced in designing and implementing social media measurement pilots.
Chapter Performance & Benchmarking Unwrapped: Using Dashboards to Tell the Ch...Billhighway
This document provides an overview of using dashboards to track chapter performance and benchmarking. It discusses how associations currently have a "data desert" due to fragmented data systems that prevent an accurate view of chapter performance. It also notes a "volunteer desert" where volunteers spend too much time on administrative tasks instead of their mission. The document recommends using a dashboard to move beyond just comparing chapters and instead focus on their collective impact. It provides guidance on setting up a dashboard, including linking it to strategic goals and selecting the right metrics and data sources to measure chapter roles and performance.
Beth Kanter conducted a workshop for non-profit organizations on using social media more effectively. The workshop covered assessing an organization's current maturity with social media and networks, developing strategies and SMART objectives, creating content plans, and optimizing engagement. Participants worked on mapping their networks and developing social media plans. The workshop emphasized taking a networked approach, aligning social media with communications goals, and using data to improve strategies over time.
Chapter Performance & Benchmarking Unwrapped: Creating a Compelling Chapter S...Billhighway
This document discusses creating compelling chapter stories and benchmarking chapter performance. It provides tools and strategies for chapter leaders to communicate the value and impact of their chapters. This includes identifying strategic goals chapters can support, selecting key performance indicators to measure chapter effectiveness, and crafting different types of stories around chapters, such as highlighting their overall impact, specific initiatives they enable, and smaller successes. The document emphasizes using data and member insights to guide these efforts and shares examples of effective storytelling from other associations.
Nonprofits spend considerable time reaching out to supporters via Twitter, Facebook, and other social networks. But most groups aren’t properly measuring whether these efforts are worth the time and cost. And it can seem like a daunting task to put together an effective strategy for collecting and analyzing data about your social-media efforts. Beth Kanter shares tips for how to measure your social media efforts.
Hubspot Measurement Webinar for Valentine's DayBeth Kanter
The document provided an overview of a webinar on measurement for nonprofits. It began with an agenda that outlined discussing the 5 stages of measurement love, tales of romance in nonprofit measurement, and how to fall in love with measurement in 7 easy steps. It then covered a maturity of practice framework for measurement and where organizations can focus their efforts from crawling to flying. Key aspects of learning to love measurement included starting with the right metrics, using tools appropriately, benchmarking against peers, and regularly reflecting on data to improve.
Using Data and Social Media for Social Justice Outcomes was a presentation given at the 2013 TIG Conference in Jacksonville, FL. The presentation discussed how most legal aid programs are very data focused for client services but have only dipped their toes in social media. It also looked at the maturity of social media practice among nonprofits and how they can progress from just crawling to walking, running and flying with their practices. A key part of becoming more data informed is using measurement to understand what's working and constantly learning from successes and failures.
E-Metrics: Embrace the Data, Change the WorldBeth Kanter
The document discusses how embracing data and becoming more data-informed can help nonprofits change the world. It advocates that nonprofits adopt a networked mindset, use measurement to understand their impact, and make sense of their data. Nonprofits are encouraged to crawl, walk, run and fly in developing networked practices and moving through stages of measurement acceptance from denial to delight. Advice includes starting small, discussing desired results, experimenting and learning from data.
Beth Kanter presented a webinar on becoming data informed for nonprofits. She discussed moving from crawling to walking to running to flying in measurement maturity. Kanter outlined the 7 steps of measurement as defining goals, identifying the audience and insights needed, choosing appropriate tools and metrics, setting benchmarks, and analyzing results. She emphasized starting small with pilots and using data for decision making and continuous improvement. The webinar provided frameworks and examples to help nonprofits of all levels strengthen their measurement practices.
This document outlines a workshop on using measurement and data to improve nonprofit social media strategies. It discusses defining success metrics, collecting the right types of data, and using measurement for continuous learning and improvement rather than just tracking outputs. Key steps include starting with small pilots to test measurement approaches, focusing on a few important metrics, and having regular reflection meetings to analyze results and identify lessons learned from successes and failures. The overall message is that nonprofits should view measurement as a way to enhance their strategies rather than just collect data for its own sake.
Cookies, Convening, and Coffee: Measuring the Networked NonprofitBeth Kanter
This document discusses how nonprofits can become more data-informed in their social media strategies and tactics. It recommends starting with small, measurable goals and using inexpensive tools to collect basic metrics. A seven-step process for social media measurement is presented: 1) define goals, 2) understand audiences, 3) determine investments, 4) set benchmarks, 5) identify key performance indicators, 6) select tools, and 7) analyze data and apply learnings. Case studies from organizations like MomsRising demonstrate how to connect strategies, audiences and investments to meaningful metrics that can guide improvements. The overall message is that nonprofits can start measuring impact with basic data and focus on insights over extensive data collection.
Boston Book Tour: Measuring the Networked NonprofitBeth Kanter
The presentation discusses how nonprofits can progress from just crawling to walking, running, and flying in using social networks strategically and measuring results. It outlines a maturity model for nonprofits from basic to integrated use of multiple channels. Key steps include developing a network mindset, engaging influencers and partners, integrating content strategy, and continually improving results through reflection and data analysis. The challenges of organizational acceptance of measurement are reviewed from denial to becoming data-informed. Overall, the presentation provides advice on how nonprofits can take incremental steps to incorporate measurement and use data to improve
This document summarizes Beth Kanter's presentation on leading networked nonprofits. Some key points:
1) Networked nonprofits use social media and online networks effectively to further their mission and see measurable results. They have a network mindset of openness, transparency, and collective action.
2) To be successful with a network approach requires both a network mindset and use of networking tools. Information and relationships flow in many directions.
3) Networked nonprofits are transparent, embrace social culture, and are willing to learn from mistakes and failures. Data is used for continuous improvement rather than being data-driven.
This document summarizes a presentation by Beth Kanter on leading nonprofit organizations with a network mindset in the current age of connectivity. Some of the key points discussed include:
1) Adopting a network mindset of openness, transparency, decentralized decision-making and collective action to achieve impact.
2) Listening to and cultivating networks to achieve organizational goals.
3) Using a "crawl, walk, run, fly" model to implement networked practices incrementally from basic communications to advanced network building.
4) The importance of data-informed culture and measurement to learn from experiments and make better strategic decisions.
Measuring the Networked Nonprofit Book LaunchBeth Kanter
Beth Kanter gave a presentation on using data and networks to drive social change. She discussed how nonprofits can progress from just crawling in their use of social media and networks to walking, running, and flying by becoming more data-informed. Kanter presented models for measuring social media return on investment and becoming a networked nonprofit at different maturity levels. She emphasized starting small with data collection, defining goals and key performance indicators, and using measurement to continually learn and improve strategies for social change.
This document discusses measurement best practices for social media. It introduces a maturity framework for measurement from "crawl" to "fly" and suggests focusing measurement on key goals like engagement, awareness, or dollars. The document outlines steps for measurement including defining success metrics, choosing appropriate tools, analyzing results, and using data for decision making. It emphasizes starting small with measurement pilots and iterating to build a data-informed culture from the top down. Regular reflection and using data to improve is key to advancing along the maturity scale.
RWJF Advancing Social Media Metrics MeetingBeth Kanter
This document discusses the maturity of nonprofit social media measurement practices. It presents a framework that nonprofits can follow from "crawl-walk-run-fly" as they progress in their social media measurement. The "crawl" stage involves piloting measurement of one program, while "fly" involves measuring multiple channels, developing key performance indicators (KPIs), and using data for continuous improvement. The document provides examples of nonprofits at different stages and outlines best practices such as linking social media to outcomes, developing a data-informed culture, and embracing failure.
This document provides an overview of using social media effectively for social change. It discusses adopting a network mindset in leadership and strategy. Key aspects include understanding, engaging with, and tuning organizational networks. Measurement is presented as essential for becoming data-informed and improving practices incrementally. Specific metrics and tools are outlined. Managing attention online through mindfulness is also covered as an important networking skill. The overall message is that social change is increasingly network-centric, and nonprofits can progress from crawling to flying in their use of social media through small experiments, benchmarking, and developing a data-informed culture.
Becoming Networked Nonprofits: What Nonprofit Leaders Need to Know to Succeed in Age of Connectedness
This document discusses how nonprofits need to adapt to an increasingly connected world by becoming networked nonprofits. It recommends that nonprofit leaders adopt a network mindset of openness, decentralized decision-making, and collective action. The document also presents a maturity of practice model for nonprofits with four levels - crawl, walk, run, fly - based on their use of social networks and measurement of results. Finally, it discusses the importance of managing attention online through mindfulness and establishing habits and rituals to stay focused.
Beth Kanter discusses how non-profits and NGOs can use social media effectively through measurement and data-informed practices. She outlines a "Crawl Walk Run Fly" framework for maturing an organization's social media use over time. Key aspects include starting small with a pilot program, developing strategies for multiple channels and content, integrating measurement into all activities, and making decisions based on data through reflection and continuous improvement. Kanter also provides specific tips for NGOs on identifying the right metrics to measure, tools to use, and developing a regular process of analyzing results to improve practices. The overall message is that even small organizations can become more data-informed to understand their impact and success with social change work.
Beth Kanter discusses how nonprofits can become more networked and data-driven organizations. She outlines four stages of maturity for nonprofit practices - from crawl to fly. At the crawl stage, nonprofits focus on one campaign or channel, while at the fly stage they have network building, multi-channel engagement and continuous improvement. Kanter also emphasizes the importance of measurement discipline but not at the expense of being networked. Nonprofits should link social media to outcomes by breaking down data silos between departments. Data literacy, including collecting, analyzing and learning from data, is key for nonprofits to improve over time.
This document discusses using data and measurement to improve social change efforts. It begins by asking attendees to stand if their organization uses online social networks or measurement to improve results. It then discusses how networked nonprofits operate in a simple, agile, and transparent way to create social change. The rest of the document focuses on embracing measurement and data to inform efforts. It outlines the stages organizations go through in accepting measurement from denial to being data-informed. It provides examples of how to create a data-informed culture through baby steps and emphasizes using data for continuous improvement rather than being data-driven. The presentation concludes by thanking the audience.
This document summarizes a meeting of the Packard Foundation Grantees Learning Group discussing measuring the impact of social media for nonprofits. The group discussed defining key metrics like conversion rates and engagement. They shared tools for tracking social media referrals and conversions in Google Analytics. Participants then presented their action learning projects, which involve measuring specific social media goals and key performance indicators for their organizations. The next steps are to implement these projects and continue sharing lessons.
COF Presentation: Leading the Networked FoundationBeth Kanter
This document summarizes a workshop led by Beth Kanter on leading foundations and nonprofits in a networked world. Kanter discusses the importance of adopting a network mindset and using social networks and online strategies to further social change goals. She outlines levels of maturity for networked organizations from crawling to flying. Kanter also emphasizes the importance of becoming a data-informed organization and using metrics to improve strategies and measure impact over time. The workshop provided strategies for foundations to better connect with stakeholders online, engage partners and influencers, and integrate social media and networks into their overall operations.
Nonprofits and the Age of Automation: Bots, AI, and Struggle for HumanityBeth Kanter
This document discusses the rise of automation through artificial intelligence and bots. It describes different types of AI like machine learning, natural language processing, and super AI. Examples are given of how nonprofits are using bots and AI for tasks like fundraising, volunteer coordination, public health outreach, and activism. Ethical concerns around data privacy and algorithmic bias are raised. The document encourages nonprofits to experiment with bots through small pilots while evaluating impacts and stakeholder feedback.
Beth Kanter discusses burnout in the nonprofit sector and provides strategies for self-care and creating a culture of wellbeing in the workplace. Burnout is common due to high demands, few resources, and lack of recovery time. Self-care includes consistent habits to enhance wellbeing, such as protecting sleep, going on a news diet, meditative art, scheduling quiet time, and taking real vacations. To create wellbeing in the workplace requires leadership and culture change through staff feedback, wellness programs, and small policy changes rather than quick fixes. The benefits include improved recruitment, retention, health, and performance.
Combating Distraction and Enhancing Productivity: Technology Wellness in the ...Beth Kanter
This document discusses how technology use can lead to stress and burnout if not managed properly. It provides tips for personal technology wellness, such as limiting device use before bed, taking breaks from screens, and assessing one's technology habits. For organizations, it recommends establishing norms around email, meetings, collaboration platforms, and device-free spaces to avoid "collaborative overload" and promote focus. The overall message is that being intentional with technology can help individuals and nonprofits be more productive while also healthier and happier.
Happy Healthy Nonprofit: Strategies for Impact without BurnoutBeth Kanter
Beth Kanter discusses strategies for preventing burnout in nonprofit professionals and organizations. She explains that burnout is caused by feeling overwhelmed with too many demands and too little recovery time. Kanter advocates for implementing self-care plans that incorporate habits across five spheres of living: protecting sleep, standing more at work, walking, scheduling quiet time, and taking real vacations. She argues that moving from individual self-care to a culture of "WE-Care" through leadership, employee engagement, and intentional focus on culture change can help nonprofits thrive without burnout.
The document discusses creating an ideal workplace culture through establishing effective meeting norms and practices. It provides tips for planning meetings, giving and receiving feedback, setting cultural norms, and avoiding "collaborative overload". The agenda includes icebreakers, exercises on social styles, listening techniques, feedback models, creating meeting norms, and reflecting on productivity. The goal is to promote mutual support, learning, and effective collaboration through establishing shared expectations and communication best practices.
This document provides strategies for enhancing a nonprofit's online presence through social media. It discusses how to become a "networked nonprofit" by listening and engaging with networks to achieve outcomes. It emphasizes using social media and online tools to further an organization's mission. The document then provides tips on developing an effective social media strategy, including assessing audiences, setting objectives, creating engaging content, activating champions, and selecting appropriate channels. It stresses using storytelling and developing a consistent content creation process.
This document discusses how technology use can lead to stress, burnout, and decreased productivity among nonprofit professionals and organizations. It provides tips for personal technology wellness, such as using an alarm clock instead of phone to wake up, taking walking meetings, and regularly unplugging from technology. It also recommends bringing technology wellness into the workplace through practices like dedicating time for quiet work without distractions, scheduling meetings around energy levels, and creating device-free zones. The goal is to use technology and structure workdays intentionally to improve focus, health, and happiness for nonprofit employees and organizations.
This document discusses strategies for preventing burnout in the nonprofit sector. It begins by explaining that burnout is common due to high demands, few resources, and lack of recovery time. The speaker then outlines the symptoms and stages of burnout. The rest of the document focuses on the importance of self-care and creating a culture of well-being in nonprofit organizations. It emphasizes that self-care requires intentional habit change, not just quick fixes. Nonprofits should focus on culture change through leadership, employee engagement, and programs that support staff well-being. Small, sustainable changes can make a difference in preventing burnout without large expenses.
The document discusses how nonprofits can promote employee well-being and self-care to prevent burnout. It notes that burnout is a problem for the nonprofit sector due to demanding work and limited resources. The presentation provides a model for self-care that addresses different life domains like sleep, nutrition, movement, and mindfulness. It advocates for organizations to develop well-being strategies, encourage a supportive culture, and help employees establish self-care routines in order to engage staff and maximize impact. Case studies show how nonprofits have successfully implemented various wellness programs and activities.
This document discusses fundraiser burnout and self-care. It begins with an introduction from Beth Kanter and Corine Aartman. The document then discusses the causes and symptoms of burnout. It notes that burnout is common in the nonprofit sector due to feelings of being overwhelmed by demands and lacking resources or recovery time. The symptoms of burnout include emotional exhaustion, cynicism, fatigue, and reduced performance. The document then provides tips for self-care, including protecting sleep, walking more, limiting phone and news consumption, meditating, scheduling quiet time, and taking real vacations. It emphasizes creating a self-care plan tailored to the individual.
The document discusses bringing self-care and well-being into nonprofit workplaces. It notes that burnout is a problem for nonprofit professionals due to high demands and lack of resources. The presentation provides tips for individual self-care practices and creating an organizational culture of well-being. Some key benefits of prioritizing well-being include lower health costs, higher employee satisfaction, better ability to handle stress, and increased productivity. The presentation emphasizes that well-being must be an embedded part of the organizational culture, not just occasional activities, and requires leadership commitment and employee engagement to be successful.
Running Effective Virtual Meetings: Tools & Techniques for EngagementBeth Kanter
This document provides tools and techniques for running effective virtual meetings. It begins with an agenda for a virtual training session on engagement in virtual meetings. The document then discusses survey results on common types and activities in virtual meetings. It provides tips for the before, during, and after stages of virtual meetings, including design, scheduling, opening and closing exercises, facilitation techniques, and follow up. Interactive exercises and templates are demonstrated for creating meeting norms, introductions, and evaluating meetings. Recipes are given for webinar formats involving presentations and panel discussions. The overall document aims to improve engagement and effectiveness in virtual meetings.
The document discusses bringing self-care and well-being into the nonprofit workplace. It begins with an overview of burnout and its symptoms. It then provides various self-care tips that individuals and nonprofits can implement such as getting sufficient sleep, going for walks, practicing mindfulness, and taking real vacations. The document emphasizes that well-being must be embedded in an organization's culture through leadership, employee engagement, and intentional focus. It argues the benefits of prioritizing well-being include cost savings, higher productivity, and attracting and retaining top talent. Overall, the document promotes the idea that self-care is a key part of doing impactful nonprofit work.
Beth Kanter discusses effective technology habits for nonprofit professionals and organizations. She notes that constant technology use can lead to stress and burnout. Her presentation covers personal technology wellness tips like using an alarm clock instead of phone to wake up, taking regular breaks from technology, and organizing phones to avoid overuse. She also provides suggestions for nonprofit workplaces, such as implementing "creativity time" for employees and reducing unnecessary meetings to prevent technology overload. The goal is to bring better technology wellness practices to nonprofit professionals and their organizations.
This document summarizes a presentation by Beth Kanter on creating a healthy and sustainable approach to fundraising. The presentation discusses the risks of burnout for nonprofit professionals and provides strategies for implementing self-care practices and building a culture of well-being at nonprofit organizations. Key points include identifying symptoms of burnout, developing a personalized self-care plan, establishing small, sustainable habits using a "tiny habits" approach, and engaging employees to shift organizational culture to prioritize wellness. The presentation argues this approach can improve outcomes like retention, productivity and stress management.
Creating Resilient Nonprofit Staff from the Inside/OutBeth Kanter
The document provides an agenda and materials for a staff training workshop on developing resilience from the inside out. The workshop covers topics like self-awareness, social styles, listening skills, empowering questions, and peer coaching. Participants learn about their own communication styles, practice reflective listening techniques, and do role plays asking empowering questions and coaching peers. The goal is for staff to gain insights into how to better communicate, support each other, and build resilience both individually and collectively.
Workshop at Helsinki University: Social Media and NGOSBeth Kanter
This document summarizes a presentation about becoming a networked nonprofit and leveraging social media. The presentation covered:
- The benefits of networked nonprofits that are simple, agile, and transparent and listen and engage with networks to achieve outcomes.
- How staff and boards can leverage their professional networks on social media to further the nonprofit's mission.
- Tips for nonprofits on where they fall on a spectrum from just starting to use social media ("crawling") to fully leveraging it ("flying") and how to improve.
Workshop for US Embassy Finland - Finnish- American Societies Beth Kanter
The document discusses the future of social clubs in a digital world. It suggests that traditional nonprofits need to evolve to become more like "networked nonprofits" that are simple, agile, transparent, and leverage people's professional networks to achieve their mission. It provides examples of where organizations fall on a spectrum from just starting to engage digitally to having fully embraced digital strategies. Younger generations are increasingly using social media and digital channels as part of their communities. The document advocates that nonprofits develop a digital strategy to help achieve their goals by understanding their audiences and how social media can help build awareness, engagement, and support.
This document discusses best practices for non-profits to use social media for networking and relationship marketing. It recommends that non-profits become "networked non-profits" that actively engage and listen to networks of people and organizations to reach outcomes. It provides tips for non-profits to start by engaging insiders like staff and boards in social media and to develop socially-engaged staff. It also discusses challenges like boundaries between personal and professional identities on social media and provides strategies for establishing an effective leadership presence on social platforms.
Here are some tips to improve being present:
- Schedule focused work for when you have the most energy
- Limit meetings to 30 minutes as the default
- Ban electronics/multitasking from important meetings
- Protect distraction-free time on individual calendars
- Speak up if a meeting seems unfocused or you notice distractions creeping in
Assessing where your team is at with planning, people skills, priorities and being present can help identify areas to improve collaboration habits. Small changes like these tips can help your team optimize efforts and avoid burnout from too much connectivity.
The Department of Veteran Affairs (VA) invited Taylor Paschal, Knowledge & Information Management Consultant at Enterprise Knowledge, to speak at a Knowledge Management Lunch and Learn hosted on June 12, 2024. All Office of Administration staff were invited to attend and received professional development credit for participating in the voluntary event.
The objectives of the Lunch and Learn presentation were to:
- Review what KM ‘is’ and ‘isn’t’
- Understand the value of KM and the benefits of engaging
- Define and reflect on your “what’s in it for me?”
- Share actionable ways you can participate in Knowledge - - Capture & Transfer
AppSec PNW: Android and iOS Application Security with MobSFAjin Abraham
Mobile Security Framework - MobSF is a free and open source automated mobile application security testing environment designed to help security engineers, researchers, developers, and penetration testers to identify security vulnerabilities, malicious behaviours and privacy concerns in mobile applications using static and dynamic analysis. It supports all the popular mobile application binaries and source code formats built for Android and iOS devices. In addition to automated security assessment, it also offers an interactive testing environment to build and execute scenario based test/fuzz cases against the application.
This talk covers:
Using MobSF for static analysis of mobile applications.
Interactive dynamic security assessment of Android and iOS applications.
Solving Mobile app CTF challenges.
Reverse engineering and runtime analysis of Mobile malware.
How to shift left and integrate MobSF/mobsfscan SAST and DAST in your build pipeline.
Connector Corner: Seamlessly power UiPath Apps, GenAI with prebuilt connectorsDianaGray10
Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more.
The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications.
We’ll discuss and demo the benefits of UiPath Apps and connectors including:
Creating a compelling user experience for any software, without the limitations of APIs.
Accelerating the app creation process, saving time and effort
Enjoying high-performance CRUD (create, read, update, delete) operations, for
seamless data management.
Speakers:
Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP
Charlie Greenberg, host
LF Energy Webinar: Carbon Data Specifications: Mechanisms to Improve Data Acc...DanBrown980551
This LF Energy webinar took place June 20, 2024. It featured:
-Alex Thornton, LF Energy
-Hallie Cramer, Google
-Daniel Roesler, UtilityAPI
-Henry Richardson, WattTime
In response to the urgency and scale required to effectively address climate change, open source solutions offer significant potential for driving innovation and progress. Currently, there is a growing demand for standardization and interoperability in energy data and modeling. Open source standards and specifications within the energy sector can also alleviate challenges associated with data fragmentation, transparency, and accessibility. At the same time, it is crucial to consider privacy and security concerns throughout the development of open source platforms.
This webinar will delve into the motivations behind establishing LF Energy’s Carbon Data Specification Consortium. It will provide an overview of the draft specifications and the ongoing progress made by the respective working groups.
Three primary specifications will be discussed:
-Discovery and client registration, emphasizing transparent processes and secure and private access
-Customer data, centering around customer tariffs, bills, energy usage, and full consumption disclosure
-Power systems data, focusing on grid data, inclusive of transmission and distribution networks, generation, intergrid power flows, and market settlement data
Discover top-tier mobile app development services, offering innovative solutions for iOS and Android. Enhance your business with custom, user-friendly mobile applications.
"Frontline Battles with DDoS: Best practices and Lessons Learned", Igor IvaniukFwdays
At this talk we will discuss DDoS protection tools and best practices, discuss network architectures and what AWS has to offer. Also, we will look into one of the largest DDoS attacks on Ukrainian infrastructure that happened in February 2022. We'll see, what techniques helped to keep the web resources available for Ukrainians and how AWS improved DDoS protection for all customers based on Ukraine experience
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
"Scaling RAG Applications to serve millions of users", Kevin GoedeckeFwdays
How we managed to grow and scale a RAG application from zero to thousands of users in 7 months. Lessons from technical challenges around managing high load for LLMs, RAGs and Vector databases.
The Microsoft 365 Migration Tutorial For Beginner.pptxoperationspcvita
This presentation will help you understand the power of Microsoft 365. However, we have mentioned every productivity app included in Office 365. Additionally, we have suggested the migration situation related to Office 365 and how we can help you.
You can also read: https://www.systoolsgroup.com/updates/office-365-tenant-to-tenant-migration-step-by-step-complete-guide/
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Must Know Postgres Extension for DBA and Developer during MigrationMydbops
Mydbops Opensource Database Meetup 16
Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration
Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting
Date & Time: 8th June | 10 AM - 1 PM IST
Venue: Bangalore International Centre, Bangalore
Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle.
Key Takeaways:
* Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities.
* Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom.
* Discover how these key extensions can empower both developers and DBAs during the migration process.
* Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends.
Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL.
Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability.
Contact us: info@mydbops.com
Visit: https://www.mydbops.com/
Follow us on LinkedIn: https://in.linkedin.com/company/mydbops
For more details and updates, please follow up the below links.
Meetup Page : https://www.meetup.com/mydbops-databa...
Twitter: https://twitter.com/mydbopsofficial
Blogs: https://www.mydbops.com/blog/
Facebook(Meta): https://www.facebook.com/mydbops/
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Northern Engraving | Nameplate Manufacturing Process - 2024Northern Engraving
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
1. Becoming A Data Informed Nonprofit
The 7 Basic Steps of Measurement
Beth Kanter and KD Paine, Co-Authors
Measuring the Networked Nonprofit
Society of New Communications Research Webinar
January, 2013
4. The Single Most Important Lesson About Networks and Measurement
5. Meet Keo Savon
I’m donating my author royalties to the Sharing Foundation’s Education Program
to send her to college!
6. Katie Delahaye Paine
Chairman & Founder
KDPaine & Partners
Chief Marketing Officer
News Group International
kdpaine@kdpaine.com
www.kdpaine.com
http:/kdpaine.blogs.com
Fellow and Board Member: Society for New Communications Research
IPR Measurement Commission
7. About Us- It’s Complicated
Katie Paine is Chief Marketing
Officer of News Group, a global
monitoring, measurement & social
media company
Her company, KDPaine &
Partners is part of Salience
Insight, News Group’s
measurement practice
We provide customized research
to help you define and measure
your success.
7
11. The Return by Danielle Brigida, NWF
Once upon a non-profit theory,
measurement was weak and weary,
Over many a quaint and curious meetings
with little to account for,
While I nodded, nearly napping, an idea for
a strategy came a tapping,
What if measurement could include social
interactions and what they stand for?
I shall investigate - I muttered - to know
what ROI could account for
Instantly I knew, this was something I must
explore
13. A Network Mindset: A Leadership Style
• Openness, transparency, decentralized
decision-making, and collective action.
• Listening and cultivating organizational and
professional networks to achieve impact
• Leadership through active participation.
• Sharing control of decision-making
• Blending networking with strategy for results
• Data-Informed culture
14. If you can’t fly then run, if you can’t
run then walk, if you can’t walk then
crawl, but whatever you do you have
to keep moving forward.”
15. Maturity of Practice: Crawl-Walk-Run-Fly
CRAWL -1 WALK-2 RUN-3 FLY-4
Categories Practices
CULTURE Networked Mindset
Institutional Support
CAPACITY Staffing
Communications Strategy
MEASUREMENT Analysis
Tools
Adjustment
LISTENING Brand Monitoring
Influencer Research
CONTENT Integration and Optimization
ENGAGEMENT Ladder of Engagement
NETWORK Champions/Aligned Partners
Relationship Mapping
16.
17. The Five Stages of Measurement
Acceptance in the Nonprofit Sector
Data
Delight Informed
Confusion
Fear
Denial
30. Why did it fail?
What did we learn?
What insights can use next
time around?
DoSomething.Org’s Fail Fest
31. Becoming A Networked Nonprofit: Maturity of
Practice Model – Data Informed
Crawl Walk Run Fly
Lacks consistent data Data collection Data from multiple Org Wide KPIs
collection consistent but not sources
shared
No reporting or Data not linked to System and structure for Organizational
synthesis results, could be wrong data collection Dashboard with
data different views, sharing
Decisions based on gut Rarely makes decisions Discussed at staff Data visualization,
to improve meetings, decisions reporting, formal
made using it reflection process
32. Advice for Nonprofits: Becoming Data-Informed:
Change Is Easier With Baby Steps
• Begin at the end – discuss
and identify results
• Curator of metrics
• Use experiments to help
evolve
• Get started with a small data
collection project that is high
priority in your organization
• Make time to learn from
results
33. Results Value Metric
Increase donations More efficient fund raising % reduction in cost per dollar raised
Increase donor base More revenue from a more diverse % increase in new donors
base
Increase number of volunteers More gets done, % increase in volunteers
Less burden on existing volunteers or
staff
Increase awareness Increase donors/volunteers % increase in awareness,
Change in behavior % increase in visibility/prominence,
Positive correlation between
increase in donors vs. visibility
Improve relationships with existing Better management, more stable % improvement in relationship
donors/volunteers finances scores,
% increase in donation from existing
donors
Improve engagement with Better feedback and ideas for % increase in engagement
stakeholders innovation (comments on YouTube, shares on
Better understanding of attitudes Facebook, comments on blog, etc.
and perceptions of stakeholders
Change in behavior Achieve the mission % decrease in bad behavior,
% increase in good behavior
Change in attitude about your % likely to volunteer or donate % increase in trust score or
organization increases relationship score
Increase in skills and knowledge of Improved results from intangible to Increase in revenue per employee,
staff Learning tangible % employees understanding their
Using best practices, saving time roles and organizational mission
34. If you want to change the world: Be Networked,
Use Measurement, and Make Sense of Your Data!
Beth Kanter and KD Paine, co-authors of the newly published Measuring the Networked Nonprofit, will share tips, stories, and lots of practical information about your nonprofit can transform its culture to embrace the data.The webinar will share a powerful simple framework, "The 7 Steps of Measurement," that will help your organization learn how to set measurable goals, come up with the perfect Key Performance Indicator, select the right measurement tools and metrics, and most importantly how to make sense of your data. We'll also share some some tips and frameworks for measuring engagement to improve relationships with your organization's stakeholders.
Worked in the nonprofit sector for over 33 years. Had a front row seat at the creation of a field – nonprofit technology – use of technology for mission-driven work. I’m a master trainer so I get to travel around the work and work with changemakers on how to use the tools for social change or mission driven work. Most recently, have designed and delivered curriculum for nonprofits to become networked nonprofit – Middle East, Africa, India, etc. There are wicked problems in the world -- I’m passionate about social change and strongly believe that two of the skills that nonprofits need to embrace to solve them. Also a share of the royalities are going
I was lucky to have a front row seat at the beginning of the nonprofit tech field back in 1992 – when nonprofits were first exploring how the Internet could be used for activist and mission-driven work. I confess to being an early adopter – someone who overpaid for technology tools that didn’t work and still do that today.My first job in this area was with an online network called Arts Wire where I learned new technologies as they came out – like email, HTML, and created and lead trainings, provided online support. I was reflecting back to those days and I realized that part of my work included content curation, although at the time I didn’t call it that.
Meet KeoSavon. It is important to me that the book has a social change mission so I am donating my royalities to send her to college in Cambodia through supporting the Sharing Foundation program for education. It will make difference in her life.She is a civil engineering major and is 2nd in her class. I met her this summer when I visited Cambodia. She lives in the orphanage that my daughter came from in Cambodia – and KeoSavon also calls me “mom.” She told me she wants to go to graduate school in the US – MIT or Stanford. I told her that I would have to sell a lot of books!
The book covers basic measurement techniques and frameworks like how to measure engagement, relationships, influence, define success, social fundraising, as well as some of the more difficult networked nonprofit strategies like networks, transparency, and crowdsourcing.It has a lot of practical information and tips – but I’d like to share with you one idea from the book – and that’s about becoming data informed, but first I have to tell you about my own measurement story.
Welcome! At the SXSW Nonprofit Poetry SlamFour brave panelists will cramTheir ROI stories into five minutes timeAnd present their Powerpoint slides in rhymeExpert judges will listen and let it ripand share many a metrics and measurement tipOur expert judges will impresssharing their wisdom in five minutes or lessDear audience you will also have a turnDon't just sit back and passively learnAsk questions, make comments, share your expertiseUse this twitter hashtag as your mouthpieceShould you want to stand up in Q/A and recitea Social Media Nonprofit ROI poem, we'll hand you the micSo, listen geeks and you will hearHow these four nonprofits persevereto apply David Armano's listen, learn, and adaptKD Paine's measure, calculate, and mapto their twitter, blog, youtube, or facebook appBest of all, their managers don't think social media's crap
The book covers basic measurement techniques and frameworks like how to measure engagement, relationships, influence, define success, social fundraising, as well as some of the more difficult networked nonprofit strategies like networks, transparency, and crowdsourcing.It has a lot of practical information and tips – but I’d like to share with you one idea from the book – and that’s about becoming data informed, but first I have to tell you about my own measurement story.
For nonprofits, to be successful means leading with a network mindset … that’s an emerging leadership style that characterized by greater openess, transparency, collective action AND achieve impact. And that means using measurement and data for decisiono-making …
If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.”
One of the reasons why I wanted to co-author this book with the goddess of measurement is that the nonprofit sector has some challenges in embracing measurement …. We wanted to create a handbook that help nonprofits get past these challenges .. .and approach measurement like many of you do – being data informed.
There’s another important organizational skill - data-informed this describes agile, responsive, and intelligent nonprofitsthat are better able to succeed in a rapidly changing environment and can fuel networks of networks. DoSomething.org has a big hairy social change goal: To harnesses teenage energy and unleash it on causes teens care about by launching a national campaign per week. The call to action is always something that has a real impact and does not require money, an adult, or a car. Their measurable goal is to get 5 million active teen members engaged in social change campaigns by 2015. Their use of social media, mobile, and data all strategically selected and use to reach that goal.They are a networked nonprofit with a data informed culture – and it started at the top with their board and advisors ..Reid Hoffman and DjPatil – “A Data Scientist” – have advised the CEO – Nancy Lublin – not only what infrastructure is needed to collect and make sense of data, but how she as the leader can’t rely on hunches – decisions – have to be informed by data.
http://www.flickr.com/photos/mkrigsman/3428179614/DoSomething has two data analyst positions on staff .. And they aren’t sitting in the corner playing with their spreadsheetsWhile a big part of their job is to become the stewards of the dashboard, they work with staff – so that making sense of data Is not an adhoc process, but one of continous improvement of the programs. The data analysts work collaboratively with staff to help them apply and understand their data.
One of their organizational mantra is “Spend More Time Thinking About The Data, Less On Collecting ItPregnancy Text” Campaign featured on their quarterly dashboard. This clever sex education campaign is an updated version of the teen pregnancy education program where young people carried eggs around and pretend they are babies. It was a text campaign where teens opted in to receive texts on their mobile phones from the “baby.” Once they joined (and they could share it with their friends). they received regular annoying text messages at all hours from the “baby” that poops, cries, and needs their immediate attention.The team at DoSomething.org uses data to base the program design, key performance indicators and a hypothesis to be tested. They looked at survey data from the National Campaign: nearly 9 in 10 (87%) young people surveyed also say that it would be much easier for teens to delay sexual activity and avoid teen pregnancy if they were able to have more open, honest conversations about these topics with their parents and/or friends. So, success of this campaign would be mean that participants talk with their family or friends about the issue and delay sexual activity.The basic design had those who signed up challenge their friends to take care of a text baby either by (1) going to DoSomething website and selecting 5 friends to challenge or (2) after receiving a text from DoSomething (sent to DoSomething’s 300k mobile subscribers) would opt to challenge friends after reading a quick stat on US teen pregnancy. Participants that accepted the challenge would then start receiving texts the following morning from the text-baby. After completing the challenge user were prompted to send it to their own friends.DoSomething.org also followed up with 5k of the users with a text-based survey to measure impact.Once defining success and identifying the right data collect, here’s some of the insights they gleaned according to Nancy Lublin, CEO of DoSomething and Jeffrey Bladt:SMS as a platform: They are monitoring engagement per communication channel and it has revealed SMS to be 30xs more powerful for getting their users to take action as compared to emailChallenging 5 friends: we’ve tested various group sizes for SMS experience and have found the a group of 6 (1 alpha inviting friends) leads to the highest overall engagementResearch Based Messaging: The general messaging for the campaign was based on survey findings that found (1) big scare tactics (e.g. getting pregnant = not going to college) we not as effective as highlighting who being a teen parent changes daily life (e.g can’t go to the movies because baby sitter cancelled); (2) a CDC report that found: “The impact of strong pregnancy prevention messages directed to teenagers has been credited with the [recent] teen birth rates decline.A/B Testing: They pre-tested different messages and frequency of sending the messages to smaller test groups of teens to optimize the number of messages the baby would send during the day, as well as the content. They ended up doubling the frequency and rewording several interactions as well as building in a response system (so the baby would respond if teen texted an unsolicited response). The insights from these tests pushed up engagement and likelihood of forwarding at the end.Impact: They did a survey to measure this. 1 in 2 teens said that taking the Pregnancy Text made it more likely that they would talk about the issue of teen pregnancy with their family and friends.As you can see from the above insights, DoSomething just not gather and analyze topline data:101,444 people took part in the campaign with 100,000 text-babies delivered171,000 unsolicited incoming messages, or 1 every 20 seconds for the duration of the campaign. During the initial launch period (first 2 weeks), a new text message was received every 10 seconds.For every 1 direct sign-up, DoSomething gained 2.3 additional sign-ups from forward to a friend functionality. The viral coefficient was between 0.60 and 0.70 for the campaign.1 in 4 (24%) of teens could not finish a day with their text-baby (texted a stop word to the baby)DoSomething.org uses its data to continuously improve programs, develop content, and shape campaign strategies. So DoSomething.org wants its staff to spend more of its brainpower thinking about the data, rather than collecting it. To ensure that this happens, DoSomething.org’s Data Analyst Bob Filbin’s job is more than programming formulas in Excel spreadsheets. Says Filbin, “One of the biggest barriers in nonprofits is finding the time to collect data, the time to analyze, and the time to act on it. Unless someone is put in charge of data, and it’s a key part of their job description, accelerating along the path towards empowered data-informed culture is going to be hard, if not impossible.”
Back in the office, the data scientists were looking at the data in real time to figure out what was driving people to their landing page and getting them to sign up.
Fail Fest And Pink Boas: Don’t Be Afraid To FailDoSomething.org doesn’t use its data to pat itself on the back or make the staff feel good. Lublin notes that they’re not afraid of failure. They hold regular “Fail Fest” meetings, where each person on staff has to present a campaign or program failure. They share three things they learned about themselves and three things the organization learned. To remove the stigma from failure, Lublin says, “We have to wear pink boas when we present.” http://www.flickr.com/photos/ruminatrix/2734602916/in/faves-cambodia4kidsorg/
The “Crawl, Walk, Run, Fly” Maturity of Social Media practice framework is in Beth’s next book, Measuring the Networked Nonprofit. We used to help us design the program, determine process outcomes, and help us evaluate our progress.Explain modelPhotos: Runhttp://www.flickr.com/photos/clover_1/2647983567/Flyhttp://www.flickr.com/photos/micahtaylor/5018789937/
Becoming Data-Informed: Change Is Easy With Baby StepsChanging an organization’s culture to a more data-informed approach must begin with baby steps. While it does not have to be difficult to orchestrate, it does need to start from the top. Unless senior management can agree on the definitions of success and how they will be measured, you can waste a tremendous amount of time accumulating data but not using it. In Chapter 4, we describe the basic steps of any measurement program and discuss how to set up a measurement pilot program. Chapter 5 discusses how to identify the value of success. Getting started on the path to becoming a data-informed nonprofit is a matter of having some important internal conversations. It is not just about having new inspiration about measurement or working with new tools; it means thinking differently about the organization and how it works.Begin at the End: Discuss and Identify ResultsIf your organization doesn’t know exactly what you’re going to measure, you can’t become data-informed. Unless you have a discussion upfront of what success looks like, you’ll end up collecting data, but it won’t help you make decisions. You will waste your time. So begin at the end by carefully identifying desired outcomes. Don’t be afraid of a bit of healthy disagreement. The best measurement programs are borne of—and benefit from—lively conversations about what really matters to the organization and who can “claim credit” for what. You need to keep your “mission” hat on and keep the conversation focused on the ultimate goals of the organization. Just keep repeating, it’s not about “credit”—it’s about achieving the mission. You will also want to manage expectations: What is realistic to expect given your current investment in social media, or compared to peer organizations? What do short-term, medium, and longer-term results look like?You might need to bring in an outside consultant to facilitate a meeting to help get consensus on what you want to measure or clarity on results. Or you may need to bring in a measurement expert to help you clarify what you want to measure and why. This doesn’t have to be expensive. For example, as we discuss in Chapter 8, the Analytics Exchange helped the American Leadership Forum by supplying an analytics volunteer to help create a framework and system for gathering data. Become a Curator of MetricsIf you are the person responsible for implementing social media for your organization, either part time or as your whole job, you need to become what John Lovett defines as a “Curator of Metrics” in his book Social Media Metrics Secrets.This is someone, like Carie Lewis from the Humane Society whom we introduced you to do in Chapter 1, who knows the difference between different types of metrics and ensures that her organization is using data in an intelligent way. A curator of metrics knows how to help guide their organization into choosing the right metrics, and knows how to report insights in a way that connects them to organizational goals.Use Experiments To Make The Case To EvolveOne way to evolve into a data-informed organization is through implementing a series of social media measurement experiments, as described below and in Chapter 4. Each one needs to have solid metrics, and should be designed to provide results that will help you make the case to evolve. Keep the end in mind when agreeing on how experiments will be structured, run, and measured. The experiments should not be willy-nilly, but help you develop and test your strategies and tactics – and lead the way to best practices. Take a Baby Step: My First Data Collection ProjectTo get started, select a project, event, small campaign, or program that is a high priority on your organization’s work plan for the year, that incorporates social media, and that you can apply a couple of good metrics to. Be mindful of other organizational deadlines that may divert energy and focus from this important first baby step. You might find it difficult to set aside quality time to focus on it. Don’t try to measure every objective or collect all potential relevant data. Make it easy to manage. You should also have a very clear idea about what you want to learn. Keep in mind that you are going to take your report and use it to make the case for a more comprehensive measurement program. It’s important to make sure that anyone who is going to use the data, or sit in a meeting and review the data, buys into your metrics. That could be the Executive Director, a program manager, the board of trustees, or other people in your department. If there are many different decision makers you may need to do a formal survey to make sure that everyone ends up on the same page. Sara Thomas, who handles social media for the Ocean Conservancy, says, “It was really useful to bring in my entire department on the effort rather than working solo on the project. This helped with buy-in.”Learn from Your ResultsOnce you collect your data, analyze it and understand how it can help inform decisions. Make sure you educate through examples. Show how adding a data-informed approach to your social media or all media or programs can avoid ineffective campaigns and increase audience satisfaction.More importantly, you don’t just need to develop discipline around collecting data, what you want is the discipline to look at what you’ve collected and generate insights. That requires reflection, not just counting.Doing a measurement pilot will help create the discipline of stepping back from whirlwind of social media tactical implementation, but also wrestle with larger questions about how social media fits into an organization’s overall efforts. Which vehicles and channels gain us the most traction? How should we adjust our workload internally to reflect those results? How are our social media activities helping us meet our overall strategic goals? How are our efforts using social media supporting our programs?Reflecting does not have to be a private activity. It can be done in connected, transparent ways. The organization’s blog or website can be a place to share lessons learned with readers, and ask them for their feedback and suggestions as well. The result: a powerful way to learn and improve over time.ConclusionTo start the shift to a data-informed culture, you must begin with small incremental steps with the full support of leadership. It’s important to think big, looking at key results, but since many outcomes deal with long-term changes, you can’t get there overnight, nor can your organization transform its culture overnight. Keep the steps small and manageable. As your organization’s culture begins to shift, then when you present reports on social media activities, you get better questions from your executive director or board. You don’t get asked how many fans do we have or what does that mean? You get questions that help you Kanter, Beth. (October, 2011) Are You A Curator of Metrics? [Blog post]. Retrieved from http://www.bethkanter.org/curator-metrics/Thomas, Sara, private conference call peer learning group with David and Lucile Packard grantees with Beth Kanter, September, 2011
The central message of the book is: If you want to change the world: Be Networked, Use Measurement, and Make Sense of Your Data!