SlideShare a Scribd company logo
Company Overview
Who We Are                                                                                  2



                                        “Business Solutions Creators”
      History-       Founded by Keith Caven, 2001 (name changed to Snapt, Inc in 2007)
               Trained in GE’s Think Tank Program
               Business Model and Strategy Expert

                                                        Company Overview
               Lean Methodology Applied to Marketing Technology
               10 Years / 5th Generation Software
      Pedigree- University of Central Florida Technology Incubator 2005 - 2007
      Team- 19+ Programmers, Strategists, Designers and Marketers
      Focus- Serve Clients for Measurable Results - Revenue Growth with Less Expense
      Experience- B2B & B2C Strategic Solutions Through Marketing Technology for
                                   Higher Ed., Real Estate, Healthcare, Government and Manufacturing


©2011 Snapt, Inc. All Rights Reserved
What We Do Better                                                                          3



                        “Combining strategic marketing with technology
                             to increase revenue opportunities”
          Strategic Market Management
                   Bright analysis to drive fresh perspective, create options and improve
                   business and marketing decision making
          Consumer Intelligence                     Company Overview
                   Entrench, extract and sort in every step of your marketing activity and
                   communications
          Create Business Models Which Self Measure Effectiveness
                   Automating sales and marketing actions that carry out real time serving of
                   customers and prospects
          Impart Marketing Capacity and Capability
                   By streamlining marketing and information process


©2011 Snapt, Inc. All Rights Reserved
How We Grow Your Business                                                                         4



        Snapt’s Process--Leverage Intelligence:
                                                     1

                                            Strategic Plan                               2
                  6                          Assess Business
                                           Identify Opportunities
              Track & Report                                               Brand System
                                          Create Measurable Plan
                                                                        Design Brand & Standards
        Track all consumer behavior

                                                     Company Overview
                                                                          Centralize Processes
        Measure & Track Sales Leads
                                                                        Brand Mgmt. Technology
         Intelligence updates system



           Lead Management                                                 Business Rules
         Automated 1:1 Lead Follow Up                                        Analyze Processes
          PURLS update w/ behavior                                      Restructure / Setup Database
           Right message, Right time    Build / Launch System             Architect System Logic
                                        Integrate Databases w/ Design
                                            Integrate ALL Marketing
                  5                        Host & Manage Systems                          3

                                                     4

©2011 Snapt, Inc. All Rights Reserved
Strategic Plan & Workflow          5




©2011 Snapt, Inc. All Rights Reserved
Design & Architect                                                                                   6




1.    Personalized Name
      Database Driven, Start 1:1 Marketing.
                                                                1
2.    Dynamic Description
       Based on the information we learn, a
      relevant description is displayed the         2                                                          5
      first time they visit and dynamically
      changes in sync with user updates                                               3
      of their interests and preferences.

3.    Dynamic Photos                                4
       Images and photos are also updated
       as consumer intelligence is gathered
       through the interface. Descriptions
       and imagery that is relevant is constantly
       updating automatically based on
       individual consumer behavior.

4.    Dynamic Info & Actions
      This area changes based on additional
      info the user may need supported by           5.   Dynamic Forms
      what we know; or perhaps next steps                This form enables users to communicate their preferences
      in the sales process / what they need              and allows business to track. Once changed, it serves
      to do next.                                        to update the database and ultimately
                                                         changes their PURL in real-time
 ©2011 Snapt, Inc. All Rights Reserved
Integrate & Rollout Brand                                                              7



                                                                           5

          1                                       2




                                                                                     7
                                        3
                                                           4
          6


1. Corporate Brand / Website 2. Dynamic PURL’s 3. Direct Mail (Normal Variable)
4. Mobile Site w/ PURL’s 5. Dynamic PURL Mail 6. HTML w/ & w/o PURL 7.l iPad Applications

©2011 Snapt, Inc. All Rights Reserved
Communicate 1:1 – 24/7                        8


Dynamic and On Demand
As a prospect or customer visits their
PURL, they will be able to see all the
information gathered by you--
information filled out in the Doorway
PURL, information you have through
phone contact, direct mail or email
campaigns.

Once interaction begins, Snapt’s
consumer intelligence engine tracks
and measures their preferences to
be used in future communications to
enhance the relationship further.

Furthermore, Snapt’s sophisticated
software is able to track and measure
interactions with each lead and
customer to manage and report on
sales cycle and track interaction by
product, categories, location, or
customer type to name a few.
NOTE: Minor changes and business rules are
changed relatively easily with Snapt’s enterprise
level system once initial reports are evaluated by
client. Other systems would be very difficult and
costly to change mid-stream.

 ©2011 Snapt, Inc. All Rights Reserved
Monitor & Track Behavior                          9




1. Customized Dashboards based on roles / preferences
2. Dynamic PURL & individual prospect monitoring
3. Consumer Behavior & revenue opportunity reports

 ©2011 Snapt, Inc. All Rights Reserved
Personalized Lead Management                 10


Automated Sales Process
Once a prospect visits their PURL and
fills out the form, schedules a tour or
simply updates their profile, they will
receive an automated email that is
dynamically generated based on
their previous behavior.

In response to the prospects information,
the system has already defined
the best proactive measures to follow
up with that prospect and provide all
information he/she will need to make
a buying decision.

For one of our higher ed. customers,
important items that were automated
via email were campus map
and directions, tour date schedules,
time to show up, parking pass, etc.

NOTE: Minor changes and business rules were
changed relatively easily with Snapt’s enterprise
level system once initial tour dates were scheduled.
Further enhanced features were rolled out to ensure
even higher conversion rates were ensured with
automated reminders.

    ©2011 Snapt, Inc. All Rights Reserved
Revenue Opportunity Reporting      11


Re-engaging prospects
& converting to more
revenue opportunities.
Many clients have trouble handling the
influx of traffic through the various
timeframes and sources with existing
resources and manual processes used

By reconstructing a company’s sales
cycle, Snapt is able to write various
complex business rules to automate
key marketing follow up in any form
such as E-Mail campaigns to the
prospect throughout the lifecycle of
individual leads.

Regardless of a prospect’s action or
inaction, your system will follow up
appropriately automatically. We have
found that this automatic re
engagement step always leads to
higher opportunity revenue recovered
that otherwise would have been given
up on due to manual processes and
unsure second guesses.
   ©2011 Snapt, Inc. All Rights Reserved
Summary of Benefits                                                      12



       NEW Revenue opportunities identified through strategic market
       management process
       Define & Ensure Success with automated business rules powered by
       consumer intelligence software
       Improve Marketing & Operations by automating lead generation and
       content management and streamlining information processes
       Make better business decisions based on behavior of your customers
       and real time business intelligence on competitors and markets
       Grow your bottom line through best practices on “being found” (SEO
       and social media) coupled with automated lead management that drives
       revenue opportunities for you to close
       Track & measure Marketing ROI with “Enterprise Dashboards” that
       roll up critical business information
©2011 Snapt, Inc. All Rights Reserved
How to Get Started                                                        13




                           Keith Caven               Bob Minotti
                           Chief Executive Officer   VP of Sales & Business
                           Snapt, Inc.               Development Snapt, Inc.

                           101 N. Woodland Blvd.     101 N. Woodland Blvd.
                           Suite 500                 Suite 500
                           DeLand, FL 32720          DeLand, FL 32720

                           877-264-2727              877-264-2727
                           keith.caven@snapt.com     bob.minotti@snapt.com




©2011 Snapt, Inc. All Rights Reserved

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Snapt Company Overview

  • 2. Who We Are 2 “Business Solutions Creators” History- Founded by Keith Caven, 2001 (name changed to Snapt, Inc in 2007) Trained in GE’s Think Tank Program Business Model and Strategy Expert Company Overview Lean Methodology Applied to Marketing Technology 10 Years / 5th Generation Software Pedigree- University of Central Florida Technology Incubator 2005 - 2007 Team- 19+ Programmers, Strategists, Designers and Marketers Focus- Serve Clients for Measurable Results - Revenue Growth with Less Expense Experience- B2B & B2C Strategic Solutions Through Marketing Technology for Higher Ed., Real Estate, Healthcare, Government and Manufacturing ©2011 Snapt, Inc. All Rights Reserved
  • 3. What We Do Better 3 “Combining strategic marketing with technology to increase revenue opportunities” Strategic Market Management Bright analysis to drive fresh perspective, create options and improve business and marketing decision making Consumer Intelligence Company Overview Entrench, extract and sort in every step of your marketing activity and communications Create Business Models Which Self Measure Effectiveness Automating sales and marketing actions that carry out real time serving of customers and prospects Impart Marketing Capacity and Capability By streamlining marketing and information process ©2011 Snapt, Inc. All Rights Reserved
  • 4. How We Grow Your Business 4 Snapt’s Process--Leverage Intelligence: 1 Strategic Plan 2 6 Assess Business Identify Opportunities Track & Report Brand System Create Measurable Plan Design Brand & Standards Track all consumer behavior Company Overview Centralize Processes Measure & Track Sales Leads Brand Mgmt. Technology Intelligence updates system Lead Management Business Rules Automated 1:1 Lead Follow Up Analyze Processes PURLS update w/ behavior Restructure / Setup Database Right message, Right time Build / Launch System Architect System Logic Integrate Databases w/ Design Integrate ALL Marketing 5 Host & Manage Systems 3 4 ©2011 Snapt, Inc. All Rights Reserved
  • 5. Strategic Plan & Workflow 5 ©2011 Snapt, Inc. All Rights Reserved
  • 6. Design & Architect 6 1. Personalized Name Database Driven, Start 1:1 Marketing. 1 2. Dynamic Description Based on the information we learn, a relevant description is displayed the 2 5 first time they visit and dynamically changes in sync with user updates 3 of their interests and preferences. 3. Dynamic Photos 4 Images and photos are also updated as consumer intelligence is gathered through the interface. Descriptions and imagery that is relevant is constantly updating automatically based on individual consumer behavior. 4. Dynamic Info & Actions This area changes based on additional info the user may need supported by 5. Dynamic Forms what we know; or perhaps next steps This form enables users to communicate their preferences in the sales process / what they need and allows business to track. Once changed, it serves to do next. to update the database and ultimately changes their PURL in real-time ©2011 Snapt, Inc. All Rights Reserved
  • 7. Integrate & Rollout Brand 7 5 1 2 7 3 4 6 1. Corporate Brand / Website 2. Dynamic PURL’s 3. Direct Mail (Normal Variable) 4. Mobile Site w/ PURL’s 5. Dynamic PURL Mail 6. HTML w/ & w/o PURL 7.l iPad Applications ©2011 Snapt, Inc. All Rights Reserved
  • 8. Communicate 1:1 – 24/7 8 Dynamic and On Demand As a prospect or customer visits their PURL, they will be able to see all the information gathered by you-- information filled out in the Doorway PURL, information you have through phone contact, direct mail or email campaigns. Once interaction begins, Snapt’s consumer intelligence engine tracks and measures their preferences to be used in future communications to enhance the relationship further. Furthermore, Snapt’s sophisticated software is able to track and measure interactions with each lead and customer to manage and report on sales cycle and track interaction by product, categories, location, or customer type to name a few. NOTE: Minor changes and business rules are changed relatively easily with Snapt’s enterprise level system once initial reports are evaluated by client. Other systems would be very difficult and costly to change mid-stream. ©2011 Snapt, Inc. All Rights Reserved
  • 9. Monitor & Track Behavior 9 1. Customized Dashboards based on roles / preferences 2. Dynamic PURL & individual prospect monitoring 3. Consumer Behavior & revenue opportunity reports ©2011 Snapt, Inc. All Rights Reserved
  • 10. Personalized Lead Management 10 Automated Sales Process Once a prospect visits their PURL and fills out the form, schedules a tour or simply updates their profile, they will receive an automated email that is dynamically generated based on their previous behavior. In response to the prospects information, the system has already defined the best proactive measures to follow up with that prospect and provide all information he/she will need to make a buying decision. For one of our higher ed. customers, important items that were automated via email were campus map and directions, tour date schedules, time to show up, parking pass, etc. NOTE: Minor changes and business rules were changed relatively easily with Snapt’s enterprise level system once initial tour dates were scheduled. Further enhanced features were rolled out to ensure even higher conversion rates were ensured with automated reminders. ©2011 Snapt, Inc. All Rights Reserved
  • 11. Revenue Opportunity Reporting 11 Re-engaging prospects & converting to more revenue opportunities. Many clients have trouble handling the influx of traffic through the various timeframes and sources with existing resources and manual processes used By reconstructing a company’s sales cycle, Snapt is able to write various complex business rules to automate key marketing follow up in any form such as E-Mail campaigns to the prospect throughout the lifecycle of individual leads. Regardless of a prospect’s action or inaction, your system will follow up appropriately automatically. We have found that this automatic re engagement step always leads to higher opportunity revenue recovered that otherwise would have been given up on due to manual processes and unsure second guesses. ©2011 Snapt, Inc. All Rights Reserved
  • 12. Summary of Benefits 12 NEW Revenue opportunities identified through strategic market management process Define & Ensure Success with automated business rules powered by consumer intelligence software Improve Marketing & Operations by automating lead generation and content management and streamlining information processes Make better business decisions based on behavior of your customers and real time business intelligence on competitors and markets Grow your bottom line through best practices on “being found” (SEO and social media) coupled with automated lead management that drives revenue opportunities for you to close Track & measure Marketing ROI with “Enterprise Dashboards” that roll up critical business information ©2011 Snapt, Inc. All Rights Reserved
  • 13. How to Get Started 13 Keith Caven Bob Minotti Chief Executive Officer VP of Sales & Business Snapt, Inc. Development Snapt, Inc. 101 N. Woodland Blvd. 101 N. Woodland Blvd. Suite 500 Suite 500 DeLand, FL 32720 DeLand, FL 32720 877-264-2727 877-264-2727 keith.caven@snapt.com bob.minotti@snapt.com ©2011 Snapt, Inc. All Rights Reserved